Fundamentals of .Sfrill vt, A. T. WELFORD M.4., Sc.D. Professor of Psychology in the University of Adelaide Formerly Fellow of St lohn's College, Cambridge and University Lecturer in Experimental Psychology METHUEN & CO LTD r r New Fetter Lane London EC+ First published 1968 by Methuen and Co Ltd e 1968 A. T, Welfurd Printed in Ctreat Britain by Butler & Tanner Ltd Frome and London SBN 416 o3ooo 9 Distributed in the USA by Barutes €* Noble fnc. Contents I Preface 9 Introdustion II Sensory-motor shill and tlu cyberrutic apfroach Signal dctection, vigilartrn afid dccision Mental skill and conceptuctl frameworks The present research position II Simple Decisions 27 lYebef s Law, threslwlds and, disdmirrution Tlw dccision-tlrcory approach The tirne required for discrimination III Identification and Choice 60 Hick' s inforuation-theory law Conceptual modcls Factors affecting thc extent to sthich reaction-time rises ssith number of alternatioes Separating idmtifuation from choice Fwtlw studies of prceptual selcction Mingle-Channel Operation The effect of a signal during the reaction-timc to a praious signal Tfu effect of a signal dur@ tlrc movement made in response to a preuious signal Sorne arnmalous resuhs Altematizte tlwories The speed of continuous prformance Meast ing'mefltal load' ,l 5 ro5 Cmtutts 6 V Movement r37 Smsory control Time required for feedback to be effectioe Relationships between speed and accurecy VI Economy of Decision r6r Economy in prception Recoding and translation Higher units of perfotmance VII Short-Term Retention r97 Basic facts of immediate memory Sources of lhnitation Measuring thc capacity of thc store Locating the store Short-tqm retmtion as a factor in complex performance VIII Effeas of Loading 240^ N eur ornrs cular f atigue Mental fatigtrc Srress, ffirt and arousal Vigilance 'Fatigue' at work IX Acquisition of Sk'rll 286 Sources of limitation in learning and recall Kruwledge of thc results of acdon Airns and, incentioes Clwges of prformance during long practice X Individuals and Social Groups Personality Motives Social relationships and behaoiow 3r7 Contmts 7 References 337 Appendix 3e5 Tables: r. Crossmant's Confwiott Ftmction 2. Normal daliates and udinaus to calanlate d' aild B 3. Logrfu wlnle rutmbers up to r@ ,) 4. p tos,i *u ? tosg(i * 5. Calaiation of single-chmnel fficts in paced tasks Index of names 4o,9 Index of subiects 42r Acknowledgements The author would also like to thank all authors and publishers who have given permission to quote copyright material from iournals and books: Amqican Joumal of Prychology, British Joumal of Psychology, Butterworttr & Co. Ltd., Ergonomics, Ergonomics Research Soci.ty, H.M.S.O., Jourual of Experiruntal Psychology, Mind, Nature, Phil'ips Technical Raian, Psyclwhsy Reuieut, Quarterly Journal of Experimental Psychology, Soc. Scl. Fennica Commentationes Humonorum Littqarum, Iohn Wiley and Sons, fnc. Preface Studies of hunan performance made during the past twenty-five years have profoundly affected thought and practice in experimental psycholory both in the laboratory and in many fields of application. The present volume attempts a broad survey and appraisal of the main ideas which have emerged from this work. In writing it, three points especially have been borne in mind: firstlp although the research surveyed did not aim at establishing a'grand theory' of human behaviour, certain principles seem to recur in several contexts so that different facets of performance can be linked together more closely than they have been hitherto. Secondly, much of the work has involved mathematical treatments which have been clifficult to master for those whose mathematical education, like the author's, stopped at the age of flflteen or sixteen. It was felt to be essential to discuss some of these treatments, but an effort has been made to do so in a way that requires no mathematical knowledge beyond O-level in the British General Certificate of Education together with an elementary course on statistics as usually taken by psychology srudents. Thirdlp many of the sflrdies surveyed have been of interest not only to psychologists but also to those engaged in various branches of operational research and industrial work sttrdy, for whom psychological terms are often a barrier to understanding. Technical terminology has therefore been kept, as far as possible, within the bounds of that which is courmon to any broad scientifis tlaining. The amount of work published in the areas with which this book is concerned has increased very greatly during the last decade, snd Se task of surveyrng it has proved a formidable orre. I am well aware that much has been omitted and that some treatments will be regarded as controversial. f hope that anyone whose work has been inadequately represented will accept my apologies, and will get in touch with me to point out my shortcomings. This book owes a great deal to discussion with colleagues too numerous to mention. Especial thanks are, however, due to C. G. Cameron, E. R. F. W'. Crossman, B. Fowler, D. A. Kassum, A. A. Knight, D. McNicol, f. Ryan and D. Vickers for permission to cite 9 ro Preface unpublished data for the first time, and to W'. E. Hick for help in checking the derivation of Table A5. Thanks are also due to JVIrs A. K. Copeman for her unusually competent translation of manuscript into typescript. Drafting was begun in 1964 while I was.holdi"g a Commonwealth Visiting Professorship at the University of Adelaide, and the book was finished shortly before returning there from Cambridge in a more permanent capacity. A. T. WELFORD St ]ohn's College, Cambridge z4 November ry62 I Introduction The scientific study of skill may perhaps be taken as dating from r8zo when the asuonomer Bessel began to examine the differences between his colleagues and himself in the recordirg of star-uansit times. The observer had to note the time on a clock accurately to a second and then to count seconds by the ticks of the pendulum while he watched the star cross the graticule line of a telescope, estimating the time of crossing to the nearest tenth of a second. It was a complex task and it is not surprising that errors were made or that some observers were more skilful than others in avoiding them, so that substantial differences appeared when one was compared \rith another. Important pioneering studies of various aspects of skilled performance continued through the ninglgqrth century and in the early years of the present one. Every sntdent of psychology has heard of the psychologrct Bryan and his engineer collaborator Harter whose sttrdies (rBgT, lSgg) of learning Morse code still make interesting readi.g. The researches on movement by Woodworth (t8gg), the mathematical teacher who turned psychologist, are still ftrndamental. The intensive work by Book (lgo8) on tlpewriting although less known is nevertheless classical. During the r92os and r93os this type of snrdy was swamped by other lines of interest. The work on skill that continued was usudly done outside psychological laboratories as a part of industrial 'work srudy'. Its separation from the main stream of psychology was unfornrnate, leaving work-snrdy without theoretical foundations and depriving experimental psychology of some stimulating lines of research. The Second World Var, however, brought a resurgence of interest. just as in Bessel's era perfection of the chronoscope and the improvement it brought in the measruement of time foctrsed attention on htrman errors of observation, so in the early r94os technical developments cf weapons, high-speed aircraft, radar and other devices reached a point at which the limitations of man and machine working together were no longer mainly in the machine but in the hrunan operator. The full II rz Fundamentals of Skill potentialities of the machine could sometimes be realised if the operator was rigorously selected and highly uained, but often it was clear that no amount of selection or training could ensure adequate performance. The need was therefore imperative for an understanding of the fastors making for ease or difficulty in the operation of elaborate equipment, and this in its turn called for knowledge of many facets of human capacity and performance. It was ttrus that experimental psychologists came, together with physiologists and anatomists, to take up work alongside the engineers responsible for developing equipment. The partnership was destined to be of far-reaching importance to both sides. The engineers came to recognise the necessity of considering the potentialities and limitations of the human operator if their machines were to be used to best advantsge, and their psychological colleagues set new criteria of adequacy in design which, although not always convenient for the engineer, were clearly important. The lessons did not end with the war but have continued for service equipment since, and have gradually been gaining currency in industry both in the desrgn of work, machinery and machine tools and also in the design of products such as cars and household equipment. On the psychological side it was significant that much of the initial research was done by people who came from their trniversity laboratories to play their part in the war effort. These men brought to their studies an interest in fundamentals, and recognised at once that a great deal of ad lnc rcsearch on particular pieces of equipment could be by-passed if the essential 'key' features of human skill shown by expert operators could be understood. Previous psychological theory turned out on the whole to be of little help, but the application of certain mathematical and engineering concepts proved remarkably fruitful, and has wrought something of a revolution in thought about many aspects of human performance. There trer indeed, few important developments of theory in post-war experimental psychology which do not owe something to this type of approach. The researches made have come to be called studies of skill, but the word is not used in quite the same sense as it is in indusuy. An industrial worker is said to be skilled when he is qualified to carry out uade or craft work involving knowledge, iudgment and manual deftness, usually acquired as a result of long training, whereas an unskilled man is not expected to do anything that cannot be learnt in a relatively short time. The industrial definition of skill is thus a formal one in terms of uainitg. The psychological use of the term is wider, concerned with all the factors which go to make up a competent, expert, rapid and accurate Introduction 13 performance. Skill in this sense thus attaches, to a greater or lesser extent, to any performance and is not limited to manual operations but covers a wide range of mental activities as well. An early and infuential srgu of the developing thought of the war years was the insistence by Craik (tg+f) that the brain should not be conceived either as a vast telephone exchange of reflex arcs or as a vaguely defined field of interaaing forces. Rather, he urged, it must be thought of as a computer receiving inputs from uumy sources and gsrnfining them to produce an output which is unique to each particular occasion although nevertheless laurftrl. The effects of this thinking might have been far less, however, had not three books appeared at the end of the forties. The first was Wiener's Cybernetics (lg+8) which set out ideas, clothed with appropriate mathematics, for considering man as a self-regulating mechaniSmr and which outlined the basic concepts of 'information theory'. The second was Shannon and Weaver's Tlu Mathematical Tluory of Commun'ication (tg+g) which gave an e4panded treatment of information theory includi.g a set of theorems. The third was Wald's Statistical Decision Functions (tgSo) which paved the way for the application in recent years of statistical decision theory to human perforrrance. These ways of thinking have not been without their critics, but it seems fair to claim that, whether or not they have provided significant answers to psychological questions, they have given a vigorous impenrs to the treatment of psychological processes in precise, quantitative terms, ond have brought together many areas of study previously thought to be trnrelated. The aim of this book is to sketch some of the main lines of this thinking. We shall in the rest of the present chapter consider, as examples, three areas of research each of which illusuates a fundamental principle of the general approach and emphasizes certain features of capacity which have come in for intensive snrdy. In subsequent chapters we shall take up these several feanrres one by one in more detail. SENSORY.MOTOR SKILL AND THE CYBERNETIC APPROACH One of the lines of work developed in the forties was the uacking of moving targets - a problem derived from grrnlaying. Tracking in many ways epitomises sensory-motor performance and is similar to various everyday tasks such as steering a vehicle. Precise snrdy is, however, difficult in real-tfe situations so that the task was incorporated into a number of laboratory experiments aimed at the study of its essential features and designed to ascertain some of the important characteristics 14 Fundamentals of Skill of the human link in systems where man and machine interact. Let us look at one of these experiments by way of example. A track, drawn on a strip of paper, passes vertically downwards past a window as shown in Fig. r.r. The uack moves irregularly from side to side of the paper and the subiect attempts to follow it by moving a pen from side to side by means of a steering wheel. He observes any discrepancy between the positions of uack and pen and takes action to bring the two into alignment. Any remaining discrepancy due to the correction not being adequate or to subsequent movement of the track leads to further action, and so on. Subject and machine together thus form a closed-loop, error-actuated servo system in which misalignments COVER WHICH CAN BE RAISED OR LOWERED TO + - VARY THE AMOUNT OF TRACK SEEN AHEAD OF THE PEN tsss TRACK DRAWN ON PAPER - PULLED DOWNWARDS PAST WINDOW BALL-POINT PEN SET IN SSSTPERSPEX SHEET WHTCH CAN BE MOVED FROM SIDE TO SIDE WITH THE STEERING WHEEL ----- STEERING WHEEL Figrrre r.r. Tracking apparatus designed by A. E. Earle and used in experiments by $TeHord (r95r, 1958), Griew (r958a, r95g) and Crossman (r96oa). lead to corrections and are in nrn modified by them. Here is at once a contrast to much classical experimental psychology: performance is not being studied as discrete, isolated responses to particular perceived signals, but as an activity serial intime and involving a constant, interplay between signal and response. Although it may often be necessary, in order to simplify problemsr to snrdy discrete reactions, these are absuactions which leave out of account many significant features of the continuous performances that are normal in most real-life situations. A number of interesting affempts were made to apply to tracking tasks the mathematical techniques developed for non-human seryo mechanisms; for example to calculate 'transfer functions' to describe the human link benueen signals displayed and control actions (e.9. Tustin, 1947, Henderson, t959, &lcRuer and Krendel, 1959, see also Introduction 15 Poulton, 1966). These eqtrations, although essentially empirical, ernphasised certain key feattrres of htrman performance such as latency, stability and anticipation which were taken up in further experimenrs to yield indications of importance not only for uacking but for sensorimotor performance in general. Reaction time and intermittency If the uack in Fig. r.r is hidden from view until it reaches the peD, the subiect almost inevitably tracks a [ttle late due to a reastion time berween a stimulus entering the eye and the beginning of the responding action, which represents the time taken by various sensory, central and motor mechanisms to act. Craik (tg41r 1948) raised the question of whether in a continuous task such as uacking the lag could be explained on the basis of nerve impulses having to traverse a long chain of synapses in the brain, but found evidence that this view was too simple. Close scrutiny of the trace made by the subiect's pen reveals a nnmber of minor wanderings first to one side of the track and then to the other. If reaaion time were due simply to the time required for signals to pass through the various sensory, central and motor mechanisms, these irregularities should not occru: signals could be received and action initiated continuouslp and the subiect would quickly attain a smooth reproducion of the track. Instead he seems to initiate corrections only at intervals of about '5 sec: in other words the servo acts discontinuously. Broadly speaking the subject behaves as if somewhere in the brain he has a computer which periodically samples the incoming dau and cdculates 'orders' to the motor mechanism. This then runs off the response 'ballistically' while the computer is taking in and processing the next sample leading to the next response. The response so triggered may be complex, embracing several detailed muscular astions in a phased and co-ordinated sequence. They are to some extent monitored by feedback from muscles, ioints and tendons - in other words the motor mechanism itself is a servo-mechanism - but overall monitoring seems to involve the visual mechanism and 'computer' and to take time in these in the same way as do siguals which initiate new action. The '5 sec intervals between successive corrections appear to represent the sum of a reaction time of about .3 sec and a monitoring time of about '2 sec. If this is so, the times taken to process data and to monitor action set an upper limit to the amount of data that can be handled in a grven time. Further evidence from this view comes from the effects of speeding up 16 Fundam,entals of Skill the track. At low speeds the total movement of the subiea's pen is, owing to the minor irregularities already mentioned, a little gteater than the minimum required to follow the excrusions of the uack precisely. As speed rises above a critical level, however, the subiea swings shorter and shorter: so that although the correct amount of movement rises, the amount actually made remains practically constant as shown in Fig. r.z, The fact that movement falls short of what is required cannot tr, s00 5 200 lrJ = = u. = o- = 400 s t-l'l G, G, u, (L F trl (, = tr ctrJ -e---f,or-X UJ = a\' /, zuJ (J r00 = G, t.l', a o = (L 2 ? z o z. J.- 2oo -a t- a (J r! Q SUBJECTS OVER 30 IL X SUBJECTS UNDER 30 o 50 F z O TARGEI - POINTER u,J l= r, -| ID f a lr 100 o F ztrl t= r, o = z 3oo U o 0 0.4 0.L7 0.6 0.9 SPEED IN MEAN SECONDS PER SWING OF T HE TARGET - POINTER 1.6 = Figrrre r.z. Average amounts of movement made when uacking at different speeds. (From \Melford, r95rr p. 76, 1958, P. 88.) The apparatus was somewhat simpler than that shown in Fig. r.r and the task consisted of keeping a pointer moved by a lever in line with a target-pointer which swung irregularly from side to side. Each point is the mean for z5 subiects tracking for at least r min. Note that the older subiects make less movement: this was not accompanied by any consistent change of accuracy and thus implies a lowering of capacity with age. be due to sheer inability to make the necessary movements as such, since the subiea can move his wheel to-and-fro without regard for the track, very much faster than he does. It seems clearly to be due to the high speeds not allowing enough time for the necessary control to be qrercised. We are thus led to view the human mechanisms mediating between sensory input and motor ouqput as a comrnunication clmnnel of timited capacity and reaction time as a potentially valuable measure of this capacity. Introduction t7 Other sources of limitation Performance carr, of course, be limited by the motor mechanisms if the actual response is made sufficiently laborious. For example, the steering wheel shown in Fig. r.r took about half a trun to bring the pen from one extreme position to the other. If it had required, say, ro times this amount of movement, sheer motor factors would have been a serious limitation at high speeds of the track. It is clearly idle to argue that one or other factor always litnits performance: rather the stimulating possi- bility is raised of manipulating experimental conditions in order to determine hout nwmy mechanisms, and of what kind, are involved in the chain from sense organ to muscles. Following this line we can say at once that sensory limitations have not normally entered into tracking experiments, although they could do so if the excursions of the target and of the subjea's pen were sufficiently reduced in size or if the illumination was very low. The importance of several prceptual fa*ors has, howeverrbeen demonstrated. For example, if the track can be seen for a short distance before it reaches the pen that is if the cover shown in Fig. r . r is raised - the time lag due to reaction time is eliminated. So much is, perhaps, obvious: the subiect looks ahead and responds to the track before it reaches the pen although how he manages thus to adapt the 'strategy' of his performance is not at present easy to say. Less obviously when the track can be seen ahead, the amount of movement by the subject's pen no longer falls short of that required as speed increases, or does so only at very much higher speeds than it did with the cover down (Welford, 1958, Crossman, 196o). The maximum effect of raising the cover is not obtained trntil the whole of one 'swing' of the track is revealed (Poulton, $64), which suggests that the advantage of being able to see ahead lies in being able to observe the track in larger 'units': instead of having to observe each acceleration and deceleration separately, both can be seen together and form the basis of a single co-ordinated movement. In consequence fewer 'messages' or 'decisions' have to be passed through the cenual mechanisms in a gtven time. Those that are passed ffioy, because they are more complex, take longer, but there is nevertheless a net saving so that the speed at which the 'load' exceeds the available capacity is raised. Similar results are obtained with the subiea unable to seek the uack ahead if it follows a simple, regular pattern instead of swingrng irregu- larly. The subjea can, on the basis of what he sees of the uack, learn its regularity and thus predict its course (Poulton, ry66). He is able, in r8 Fundamentals of Skill other words, to respond in larger units because his central computer can combine present data with constants extracted during previous experience. The process is by no means always deliberate or conscious, but the use of regularities observed in sequences to predict events and deal with larger units of data and action is one of the most ftrndamental features of skill. The ability to predict and anticipate makes for 'smoothness' and co-ordination of action, and the time saved by dealing in larger units can often lead to the timing of aaions being more flexible and less hurried (Bartlefrt 1947). The size and nature of the units that can be handled are at present little known and pose challenging questions for future research. The fornration of such larger units is perhaps only one aspect of a rnuch more pervasive process. One of the most marked characteristics of many highly skilled performances is that details of the task are seen not only as present and irnmediate problems, but are placed in a wider setting, xnd actions are not designed as individual units but as parts of an extended activity demanded by the task as a whole. The chain of mechanisms During the fonies it was commonly believed that the central conuol mechanistns could be adequately described in terms of tvvo divisions - perceptual and motor. It gradually became clear, however, that performance depended not only upon these but also upon the relationships between them. The time required to respond to a signal depends very greatly upon the directness and the familiarity of the relationship between signal and response. For example, it seems 'nafirral' that turning the wheel of Fig. r.r clockwise should move the pen to the dght, and this arrangement yields more accurate tracking than steering which works the other way or when the wheel is replaced by, say, a handle moving up and down. It seems, in short, that the time the central computer requires to operate depends on the amount of 'work' needed to relate the data from the signal to the responding astion. The translation from signal to action appears to be an important stage which incorporates the uaditionally recognised choice of ruponse, but also emphasises the complex mediating processes that may be involved. The disadvantages of unusual relationships can be largely overcome with practice, and this fact argues that very well-learnt relationships are somehow 'built into' the brain and enable the computer to be bypassed for routine actions. The establishment of such connections can be regarded as another mark of skill akin to the extraction of constants, Introduction 19 the constancies being between display and conuol rather than in changes of the display done. \[e may represent the mechanism of sensory-motor performance EITERNAL OBJECT s E s E o R G E TRANSLATION N SHORT TERM STORE F F-ROM PERCEPTION TO ACTION: cHorcE oF F CONTROL E OF c RESPONSE A T 0 R s N s LONG TERM STORE Figure r.3. Hypothetical block d;agram of the human sensory-motor system. Only a few of the many feedback-loops which exist ars shown. (From !flelford, 1965, p. 6.) sketched so far in the block diagram of Fig. r.3. Most of the researches on skill we shall be surveying in later chapters can be regarded as attempts to refine and extend this diagramr to understand the working of its various parts and to determine their capacities. SIGNAL DETECTION, VIGILANCE AND DECTSION A different area of research was opened up in the forties by problems of watchkeeping, especially with operators of Asdic and Radar equipment Both required the deteaion of faint, infrequent signals, and it was fotrnd that many were missed even by the best watctrkeepers. The attempt to find out why led to two lines of work, both with implications far beyond the situations that gave rise to them. The first was concerned with the fact that the proportion of signals detected usually fell from the beginning to the later stages of a watch (Mackworth, r95o). The fall seemed often to be associated with drowsiness and lack of interest, and questions were thus raised about the conditions under which attention could be maintained and its relation to motivation, fatigue, boredomr monotony and state of arousal. Many laboratory studies made dtrring the last 20 years have built up a complex, but reasonably coherent, picnre of the association between, on the one hand, sensitivity and responsiveness as measured by behaviou, zo Fundarnentals of Skill and on the other, physiological variables such as level of autonomic activity, and of the relationships of both to various environmental conditions. Ideas in this field have gtown in parallel with those in some other areas of psychological enquiry, particularly emotion, motivation and personahty, and it seems clear that the concepts which have been developed apply over a wide field. At the same time they are leading to a radical re-appraisal of concepts of fatiBUe, boredom and environmental stress, and have emphasised the importance of snrdying contirued performance as a function of time. The second tine of work that arose from the problem of signal detection was a new approach to sensory thresholds. It had been known since the beginnings of classical psychophysics in the 'tineteenth century that the minimum strength of signal which can be detected varies in an apparently random manner from moment to moment, but the reasons why it does so had not been urderstood. A breakthrough was achieved, however, in the application by Tanner and his associates (Tanner and Swers, rg14rSwets et al.rr96r) of statistical decision theory. They argued thatsignals have to be detected against a certain amount of background noise: Asdic signals have to be distinguished from various unwanted sounds; the Radar watchkeeper has to observe flashes on his tube against other irrelevant flashes, or as they came to be termed 'visual noise'. Besides these external soruces of noise, internal 'neural noise' arises from random firing in the sensory pathways and brain. The noise level, whether external or internal, varies from moment to moment, so that if the level of the sigual greatly exceeds that of the noise the nnro will be clearly distinguishable, but if the signal level is relatively low, this will no longer be so and errors may occur. The signal level required to secure any gtven degree of accuracy will increase with the noise level so that the discriminability of a signal can be specified in terms of signal- t o-nois e r atio . This approach has provided a powerful concepnral tool and metric for quantitative sturdies not only of sensory thresholds but of a wide variety of decision-making tasks including discrimination, guessing, betting risk-taking and, more recently, recovery of data from memory. The concept of netual noise has been a stimulus to the formulation of physiological models and has emphasised the possibility of a much closer tie-up than hitherto betrreen the two disciplines in the snrdy of many sensory and behavioural phenomena. The idea that performance is a function of signal-to-noise ratio in the brain leads to a concept of capacity parallel to, but different from, that derived from the snrdy of reaction times. It is exemplified in the findings Intro&rction 2r summarised by Miller (1956) that if a subiea is given a series of stimuli to classfi, the number of different classes he can distinguish accurately is limited and errors are rnade if this number is exceeded. Such a finding is understandable if the classffication involves the identification of different signal levels and there is a maximum level that the system can handle: the presence of noise means that a certein separation must be preserved betrreen classes if identification is to be accurate, and only a limited number of such separations can be fitted into the available range. Capacity in this case does not depend on the speed with which signals can follow each other along a singls shannel, but on the number of distinct states the brain mecha'Iism concerned can assume at any one instant. The importance of this tJpe of capacity as setting limits to skilled performance has not been at all thoroughly explored, but it seems likely to enter not only into discrimination and classification, but into the storage of data in memory, especially short-tenn memory. More generallS the concept of neural noise blurring or distorting signals provides a plausible way of accounting for certain tJpes of variability in performance. If signals in the brain are in the form of trains of nerve impulses - as they obviously are - and messages are conveyed by their patterning, the occrurence of random impulses could well transform one message into another upon occasion, and thus lead to errors. After effects of previous activity in the brain or the neural effects of insistent thoughts and interests can also, perhaps, act as noise in this wsy, leading to slips of the tongue and other minor confusions of everyday life. MENTAL SKILL AND CONCEPTUAL FRAMEWORKS Although a distinaion is commonly drawn berween sensory-motor and mental skills, it is very difrcult to maintain completely. All skilled performance is mental in the sense that perception, decision, knowledge and iudgment are required. At the same time all skills involve some kind of co-ordinated, overt aaivity by hands, organs of speech or other effectors. In sensory-motor skills the overt actions clearly form an essential part of the performance, and without them the purpose of the aaivity as a whole would disappear. In mental skills overt actions play a more incidental prrt, serving rather to gwe expression to the skill than forming an essential part of it. There are thus many feattrres coulmon to both sensory-motor and mental skills, while each seryes to emphasize and illustrate some features more than others. Let us consider, as an example of a mental skill, performance at a 22 Fundamentals of Skill problem-solving task used in experiments by Bernardelli (see Welford, 1958, pp. zoz-zo4). The apparatus consisted of a number of small boxes each with a row of six electrical terminals on top connected rurderneath by resistances. Each subiect was given a box, together with a resistance meter and a circuit diagram which showed the connections between the terminals on the box, but did not indicate which terminals on the diagram corresponded to which on the box. The subjea's task was to deduce which terminals corresponded to which, by means of readings taken on the meter. A modified version of the task, designed to avoid the need for subjects to understand electrical circuit diagrams, consisted of boxes with a row of six buttons on top and a diagram of the tJpe shown in Fig. r.4. !(Ihen any two buttons were pressed the I Figure r.4. Diagram given to subiects in a problem-solving task (a), and its electrical equivalent (b). (From lUelford, 1958, p. 2o5.) The experiment was designed by Miss ff. M. Clay and was based on a type of electrical-circuit problem originated by Carpenter (1946). connections and distance between them on the diagram were indicated on a meter. The subiect's task was to deduce which buuons corresponded to which circles on the diagram. The perfornrances of different subiects varied widely. Some took a large number of readi.gs, many of them several times and, if they arrived at a solution at all, did so laboriously and haltingly. Others proceeded in a much more puposeful and effective manner: each reading appeared to be taken with some clear oh, either of obtaining systematic information or of testing some hypothesis. We can see here the operation of a 'strategy' of perforrnance such as was implied by looking ahead in the tracking task, but in a very much more elaborate form. Such suategies develop rapidly with practice, becoming much clearer cut and more systematic in the later members of a series of problems. The formulation of an hypothesis Bsy, perhaps, be thought of as the counterpart in a problem-solving task of the ballistic move- Introductim 23 ments made in sensory-motor performance: in both the subiea makes a move ahead of his data, and in both skill can be said to be shown in the extent to which these moves are rnade without the need subsequently to correct for errors. Suategies varied from one individual to another. Some systematically took all possible readings, wrote them down and then uied to think out a solution. Others took readings until they had identified one terminal, then went on to another trntil all had been found. There were furttrer more subtle variations benreen the performances of the same individual on different boxes. All these variations, benreen and within individual performances, emphasise that the same task may be done in many different ways and that rf, therefore, we measure only overall achievement, such as success or failure in arriving at a solution or time taken or number of errors made, we miss some of the most important data available in the performance. For example, the strategies adopted by people of different sBsr or under different conditions of fatigue, differ far more than do their overall achievements. There seem often to be compensatory shifts tn the method and Eranner of performance under adverse conditions or in states of impairment, which serve to opt'mise the performance as a whole and to make the best use of capacities and conditions available at the time (Welford, 1958). Iq therefore, performances of these kinds are to be snrdied adequatelp it is essential to look not only at aatrall achianemenl but also at the ma?rner in sthich it wcts attained. Viewed from a different snglg, this principle is a re-statement of the point made in the context of uacking tasks, that in skilled performance particular signals and actions are placed in a wider sening determined by the task as a whole, and larger trnits of perforurance exert an organis- ing control over the smaller details of perception and response. The attainment of this wider co-ordination appears to depend on two capacities. FirstlS pieces of data arriving at different times may require to be combined, or a series of actions may have to be taken over a period of time. In these cases there is a need fot short-term retention to hold some pieces of data while others are gathered and to kep a 'tally' upon action so that the subiea knows what has been done and what remains to be done. Intensive experimental snrdies of short-term retention during recent years have indicated that more than one storage system is involved. Their identification and the measurement of their capacities are challenging questions for the futtue. As anyone faced with a problem-solving task knows to his sorrow, however, possession of all the relevant facts does not enslue insight. 24 Fundammtals of Skill Short-term retention may often be a necessary element in problemsolving, but something more is also required. Just what this is seems to have eluded precise definition, but an important lead was given by Craik when he suggested that 'the fundamental feattrre of neural machinery' is 'its power to parallel or model external events' (tg43, p. 52). He had in mind that the brain's computer is able to extrapolate from present data and thus test the consequences of various lines of action or sequences of events, without their having to be acted out. In one sense this way of looking at the problem merely re-states it in a dlfferent form. It does, however, imply that thought consists of a ntrmber of definable computer-operations and that a much clearer picttue of thinking would be obtained if these operations could be identified - in other words if we could spell out the 'computer programme'. \[e can at present do this to only a very limited extent but we can recognise a number of categories as important. Arithmetical calculations and other mathematical and logical procedtres are an obvious case in point, so are 'sets' and expectancies based on previous events in either the immediate or the more remote past, temporal and spatial relationships Slving rise to perception of causality (Michotte, 1946, 1963), and certain qrpes of 'simplicity' or 'economy' in the grouping or 'coding' of events which enable the maximum data to be accounted for in the minimtrm tems. Perhaps the most promising lead into the problem from an experimentd point of view is to regard thinking as an elaborate version of the translation process from perception to action mentioned in relation to tracking. Some progress, which we shall review in Chaptet 6, has been made in analysing 'indirectness', strd thus dim,culty, of relation benreen display and control in terms of spatial rota- tions, distortions and translations into different symbols. It seems plausible to regard these as simple prototypes of the more elaborate and recondite operations of thinking. THE PRESENT RESEARCH POSITION The snrdy of skill in its various forms has not led to the formation of any all-embracing 'grand theory' with a label such as affaches to Gestal- tism or to the various schools of Learning Theory. These broad generalisations are really a sign of immaturity: they do less than iustice to the complexity of the organism and of its functiodtg, so that they are inevitably either incomplete or so broad as to be of trivial explanatory value. Instead there has been an attempt to build smaller-scale theories which, as far as possible, are scrutinised to see that they are Intro&rction 25 not obviously inconsistent, but are left for the futtre to link together into a more coherent strucnrre. Present achievements can, perhaps, be broadly summarised trnder four headings: r. It has been clearly recognised that sophisticated self-regulating machines can carry out many operations closely analogous to those performed by hurnan beings and that, in turn, it is an important aid to clear thinking about htrman behaviour to consider the qpe of machine that would have the same characteristics. It is a not unfair test of a psychological theory to challenge its author to desigp a machine that would behave in the same way as his theory would predict for a human bei.g. 2. Substantial progress has been made towards a psychology which is truly quantitative, and thus towards the removal of what had previously been a serious deficiency. A physiologist can speak of human performance in terms of body-temperatures and pulse-rates and relate these to foot-potrnds, calories and heat-loads. Hitherto a psychologist has been virftally unable to measure performance in ways which transcend the particular cases concerned. His ability to do so now is still fragmentary, but treatments of reaction-times and the detectability of signals using probability as a metric, avoid much of the criticism often levelled at psychometric procedures in dre past - that they 'meastrred the unknown in units of uncertain maguinrde'. 3. This quantitative emphasis has grven fresh impenrs to the detailed analysis of the various mechanisms which go to make up the sensorymotor chain. Two kinds of approach have been tried at this level, both potentially very important. The first, which we may term a 'microbehavioural' approach, is to consider extremely detailed behaviour by regarding, for example, the choice of response in a choice-reaction task as containing a series of sub-choices carried out according to a particular strategy. These details are seldom observable directly but can often be inferred by fining mathematical models or by comparing perforrnances at subtly different versions of a task. The second approach considers capacity neurologically in terms of the funaioning of nerve cells either singly or, more important, in large masses to which statistical concepts can be applied. This has, perhaps, been particularly prominent in Britain where there has been a long and honoured tradition of close contact benneen experimental psychology and physiology. In the present state of knowledge both these approaches have their part to plap and each can be a valuable supplement to the other. 4. Finally there has been a much fuller recognition than ever before that performance cannot be adequately snrdied in terms of discrete, 26 Fmdarnentals of Skill isolated reactions. Behaviour tlpically involves a stream of signals and responses each in part dependent on those that have gone before and influencing those that come after. Even the simplest activity involves a complex, phased and co-ordinated set of detailed actions. Serious attempts have been made, and many more are needed, to grapple with the complexity that this implies, to snrdy the basic components of per- formance without removing them from the wider context of the performance as a whole, to identi$ the main funaional divisions of centrd processes, to show how each contributes to performance in any given circtunstances, and to trnderstand how the various contributions change with time. II Simple Decisions It is uaditional to begrn the snrdy of experimental psycholory with a treament of prychophysics - the relating of sensory experience ro physical measures. The tradition is sound because, although the pursuit of psychophysics for its own sake is indeed an arid academic exercise, the iudgments involved in psychophysical experiments represent a form of simple decision-naking which is amenable to relatively precise measurement and mathematical formulation. Analogies of these simple decisions are fotrnd in other areas of psychological function and in the more complex decisions of everyday life, so that the theories developed in the psychophysical field provide a framework for thought which has an application far beyond the e4periments on which they are based. WEBER's LAw, THREsHoLDs AND DISCRIMINATIoN It was recognised in the nineteenth century that arnoturts of sotrnd or of light that were physically measurable might nevertheless fail to be heard or seen even though the subiect was fully alerted to detect them. To accotrnt for this, there grew up the concept of a 'threshold' or minimum quantity above which a stimulus had to rise in order to enter the subiect's percepftal mechanism. It was also early recognised that the stimulus level required to pass this threshold was not completely fixed, but varied from instant to instant in an apparently random manner so that several measurements were required to establish its mean value. Just why this was so was not clear although it was reasonably argued that the central effect of a glven physical stimulus may vary from one moment to another (Cattell, 1893, Solomons, r9oo, Oldfield, rg55). It is corlrmonly assumed, following Thurstone (t9z7a, b) that the central effect of a stimulus, such as the frequency of nerve impulses generated, is proportional to the logarithm of the physical intensiry, although the site and mechanism of the transformation are not generally 27 28 Fundamentals of Skill clear in physiological terms. Such a logarithmic uansformation provides what is probably the simplest and most elegant explanation for the constancy of the Weber Fraction ds t:aconstant (z.r) where dS is the least noticeable increase of stimulus intensity from a given level S measured in physical units. This uaditional way of stating that the least noticeable increase is a constant ratio, may also be written Sc H:aconstant (z'z) where Sc and Sr are the greater and lesser respectively of two quantities compared, or alternatively log Sc - log Sz : a constant (zA) The implication of this last equation, taken with Thurstone's assumption is, of course, that the discriminability of two stimuli depends upon a constant difference berween their central effects, whatever their absolute magninldes. It can be argued that this holds even though the \U7eber Fraction rises substantially at low values of S. It has been noted since the tir e of Fechner and Helmholtz that the rise can be abolished if a small constant (r) is added to S so that in place of Eq. 2.r we write ds ip-aconstant (z'4) and in place of Eq. 2.3, log (Sc + r) - log (Sr * r) - a constant (2.5) The quantity r is small so that it affeas the \il7eber Fraction substantially only when S is small and can normally be neglected when S is large. It is commonly assumed to represent spontaneous activity in the sense organ so that it does in a very real sense add to S. Its relation to S and dS and a method of measuring it graphically in the same nnits as S is shown in Fig. z.r. The attempt to tie discrimination down into such central effects as frequencies of nerve impulses is obviously plausible for simple sensory ma$urudes, but is perhaps more questionable when made in relation to complex perceptual quantities such as lengths of line or numbers of objeas. Such quantities must, however, somehow be represented centrally, so that although the precise mode of representa- Siopb Decisions 29 tion is not clear, treating perceptual magRrtudes in this way is not farfetched. There is, however, need for caution in speciffing S: for instance Ross and Gregory Gg6+) showed that the least noticeable dif: ference between weights was greater for a set of small werghts than for a larger set which, although they weighed the same, appeared lighter in accordance with the size-weight illusion. The subieas in this case ds .6-- r-- ->o s Figrrre 2.r. Plotting dS against S to measure the small random component r. Based on a diagram by Gregory (1956). seemed not to have been iudgrng in terms of weight alone, but of some integration of weight and size such as density. There is an obvious extension of Eqs. zq anld 2.5 to above-threshold discrimination: if we can for practical purposes neglest r in these cases, we should be able to write, following Eq. 2.3, Discriminability - (log Sc - log .Sz) x a constant (2.6) This point was recognised by Fechner in the mid-nineteenth century but its main use and testing have come into prominence only recently with the work of Crossman (tgSS) and of Mtrdock (t96oa). Crossman proposed as an index of confirsability (C) benreen two qtrantities C - a constant /(log, Sc - log, Sz) (z.T) The use of logarithms to base z makes the unit of confi.rsability the measure of confusion betrreen two signals, one half the magninrde of the other. A table of C is gtven in the Appendix. Crossmau tested his formula with studies of times taken to discriminate and found that rne was linearly related to C. I[e shall consider these results in more detail later in this chapter. He extended his treament to cases in which 30 Fundammtals of Skill there are more than two quantities by suggesting that the average con- fusability of any one quantity with the others can be measured by taking the mean C for that quantity with each of the others. Murdock adopted essentially the same type of approach. He suggested that the distinctiveness of a quantity from several others may be measured by taking the total of the log differences between it and each of the others and expressing this sum as a percentage of the total sum for all the quantities. This measure he termed Dl, i.e. Do/, : ) Cros,si - log sr) (2.8) 22(loe s, - log si) i:L j:L He tested his formula against accuracy in categorising sound intensities and applied it to previous results by Eriksen and Hake (tgSil on categorising areas of squares. Reasonable matches berween theory and observation were obtained, especially when it is recognised that other factors such as biases against using extreme categories may also be operating. A method of correcting for such biases is suggested by Doherty (1966) who found that, after correction, Murdock's D scale provided a good fit for data on categorising lines of different lengths. Both Crossman and Murdock also proposed that the well-known tendency for recall to be more accurate at the ends of a list of items learnt by rote can be explained by the greater discriminability of serial positions at the ends of the list than in the middle. Table 2.r sets out a sample of Murdock's results obtained by working out D% for each serial position on the assumption that distinctiveness can be measured in terms of log ordinal position. Very fair fits were obtained by this method with two samples of rote-learning data. TABLE 2.r Percentage distinctiamess (D%) for the sezteral positions in a series of eight items, measured in terms of log ordinal position. Frorn Murdock (r96oa). Serialposition r z 3 4 22.9 r4.o ro.4 9.2 D% 567 9.2 rO.O rr'4 8 12'9 THE DECISION-THEORY APPROACH It was commonly assumed until recent years in psychophysical sttrdies that if the threshold was not passed but the subiect had nevertheless Si*pk Deci-rians 3r to respond, he guessed at random, and methods of correcting data for such chance guessing were advocated. There were, however, two facts which called into question the idea and the procedure based on it. The first was that the measured threshold depended very much upon the degree of confidence required of the subject: his threshold was higher if he had to report a signal only when sure, than if he could do so even when somewhat doubtftrl. The second fact was that if he was not sure but was nevertheless forced to guess whether a signal had been grven or not, his guesses over a number of trials were substantially better than chance, implying that the signal had to some exrent been perceived even though the subiea had no confidence that it had occured. - ltl OFF CUT 6 I I = qr( Ou>o F q.l J= NOISE I SlGt'lAL + NOISE qi o o G, o. rc Figure z.z. The basic signal-detection model. Based on a diagram by Tanner and Swets (1954). Several groups seem to have arrived at similar methods of accotrnting for these facts round about the same time (e.g. Smith and Wilson, r953r Munson and IGrlin, 1954), but the approach most thoroughly worked out has been that of Tatrtrer, Swets and their associates working on the detection of faint sotrnds against background noise or faint visual signals on an illtrminated backgrotrnd constituting 'visual noise' (Tanner and Swets, r954rSwers, 1959, rgfi4rswetsrTanner and Birdsall, tg6r, Green and Swets, t966). They consider as a basic situation one in which the subiea is given a series of trials in each of which there is a brief presentation of either the backgrotrnd noise plus a signalr or the background noise alone. The subiect's task is to decide whether or not a signal was present. Alternatively a series of two to eight presentations is made and the subiect has to say in which one a signal occrured. The authors argue that at each presentation the subject observes a quantity r which, because of the noise, is liable to vary randomly in magnitude from trial to trial. We 32 Fundamentals of Skill can represent the magninrde of r observed over a series of trials in which no srgnal was present by a disuibution such as that shown for 'Noise Alone' in Fig. 2.2. The noise may be either extemal due to variability of the stimulation presented to the subject or intemal due to randomness in the activity of the sense organ, neural pathways and brain. Such internal noise could arise from several sources such as spontaneous random firing in any of the sensory or central mechanisms concerned, from tonic neural activity in the brain (Pinneo, 1966) or from the after-effects of previous stimuli (Welford, 1965). Its presence means that signals can be conceived as having to be distinguished from noise even when external sources of noise are excluded. Any random variability in the sensitivity of any of the mechanisms involved could also be, for many purposes at least, taken as part of the internal noise since the essential result of both variations of sensitivity and of noise is to add a random component to the cenual effect of a sigual (Atkinson, 1963). The shape of the noise distribution wifl depend on the distributions of the various components making up the noise and on any transformations of physical quantities that take place in the sense-organs or brain, but for purposes of our present discussion they can be tentatively regarded as notmal. The quantity r for presentations in which a signal is present is taken as having a similar distribution to the noise, but with each observation incteased by the amount of the sigual, as shown in the 'Sigual-plusNoise' curve of Fig. 2.2. The subject is assumed to establish a sttt-off point r, and to treat any level of r above this point as 'Signal' and any point below it as noise alone or rather as 'No Signal'. If the signals are strong enough for the disuibutions to be well separated the discrimination of 'signal' from 'No Signal' can be virtually complete. If, however, the sigual suength is weaker so that there is overlap betrreen the disuibutions, dissimination cannot always be accurate: part of one or other distribution or of both will inevitably be on the wrong side of r, so that errors will be made. The model represented in Fig. 2.2 treats discrimination in terms of two parameters d' and p. The former is the distance between corresponding points - say the means - of the two curves measured in standard deviation units. We can thus write d,, :fsar - far (z.g) The second parameter 0 is the Un U'nood. ratiothat a central effect of the magmude represented by ,, is due to signal-plus-noise as opposed SilnPk Decisions 33 to noise alone. In other words it is the ratio of the frequencies (f) - that is the heights of the ordinates - at ffc so that we write I -& at xc nf* (z.ro) If the distributions of Signal-plus-Noise and Noise Alone are known or can be assume d, d' and B can be calculated from the proportions of the two possible classes of conrect response thtrs: (") YES when a signal is present - represented by the area of the Sigual-plus-Noise distribution to the right of x, in Fig. 2.2. Ve may refer to the proportion of responses in the disuibution falling into this category as pYESslr. (D) NO when a signd is not present - represented by the area of the Noise Alone distribution to the left of lcr. \[/e may rder to this proportion of the Noise Alone distribution as pNOry. If, for example the distributions are normd, tre distance from r, to the mean of &e Signal-plus-Noise distribution measured in standard deviation units can be found from a table of the normal probability integral, such as Fisher and Yatm' (rgf8) Table I or I& by noting the deviation required to produce pf,Ssr. $imilarly the distance from r, to the mean of the Noise Alone disuibution can be found by noting the derriation required to produce pNOr. Assunring the two distributions are of equal variance, the value of d' will be the sum of these two deviations. To take a practical example, suppose 2YESsar : '9o and pNOar : -95t the two deviations would be r'28 and r'64 rCIpeaively and d' would be 2'92. The same result could have been obtained using the proportions of the trro possible classes of error: (") 'Misses' - that is responses of NO when a signal is in faa present, represented by the area of the Signal-plus-Noise distribution to the left of x, (?NOsar). (D) 'False Positives' - that is replies of YES when no signal is present, represented by the area of the Noise Alone distribution to the right of x, @rSr). The value of P can be calculated, when the disuibutions are normal, from a table of the ordinates of a normal disuibution such as Fisher and Yates' Table II. For the example iust quoted these are '176 and .ro3 respectively so that P r'Tr. The value of p diminishes as r, is - moved to the left. A table to find d' and P for different values ofPNOsr and2YESar *rO*n in the Appendix. 34 Fundamentals of Shill Although we have dealt so far with the absolute detection of siguds, the model is obviously applicable to situations in which a signal is an increase or a decrease from a given reference value: the distributions of Sigual-plus-Noise and of Noise Alone become respeaively Sc (or Sz)plus-noise and S6-plus-noise with Sc (or Sz) and Sn the changed and the original signal values respectively. The value of d' is the measure of true discriminability in terrrs of the ratio betrreen, in the absolute case signal strength or in the comparative case difference between sigual strengths, and the aariability of the noise level. On the other hand f: as a measure of the cutoff point r, can vary independently of d' . It. can be thought of as a measure of the caution exercised by the subiect or of the confidence with which his iudgments are made. For example a large value of fl, implying a high cutoff well to the right in Fig. 2.2 means that he is being cautious about recognising signals and demanding a high degree of confidence before saying YES. The result will, of course, be that the proportion of occasions on which a YES response is given (pYESs.n plus pyESar) will be relatively low and the proportion of NO responses (pNOa,, plus 2NOsar) will be corresponclingly high. There witl thus be few false positives and a relatively large number of misses. The subiea is able to vary his cutoffto some extent at will, and indeed to make iudgments in terms ofmore than one cutoffby defining different levels of confidence (e.g. Pollack and Decker, 1958, Swets, 1959, Swets, et al., t96t, Broadbent and Gregory, t963a} For example, Broadbent and Gregory presented their subiects with short bursts of noise during which there might or might not occur a pure tone of lrooo cycles. Subiects had to rate their confidence as to whether or not a tone was present on a five-point scale:'Sure; Not quite sure; Uncertain; Not quite sure not; Strre not'. These can be regarded as a series of five cutoff points of progressively decreasing severity, and there was in fact a clear trend for the proportion of misses to decrease and of false positives to increase from 'Sure' through the successive categories to 'Sure 1ot'. If pYESsrv is plotted against pYESa,, the points obtained for a range of criteria lie on a curve of the form shown in Fig. 2.3d, known as a receioer-operating-charactristic or ROC curye. !(Ihen d,' : O the ROC curve is a straight diagonal from the bottom Ieft to the top right corner. As d' incteases, the curve is bowed more and more inio tie top left corner. When the distributions are normal and of equal varianci, the ROC curve plotted on double-probability paper becomes a straight line as shown in Fig. 2.3b. It should be recognised that the 'noise' need not be noise in the SWII Decisims 3j literal sense but any random disturbance which may affea the signal. For example Winnick et al. (1967) have shown that the detectability of words shown briefly with a background of random letters in a tachistoscope can be accounted for in signal-detection terms if the random letters are regarded as 'noise' and the word as signal. There is now an impressive array of experiments on sigpal detection in which this model and its assumptions seem to be valid although there are also cases (e.9. Hohle, 1965) in which they do not, indicating that irrl l.o a t! G, fr o't 0.9 2 z. 0.7 3 o.s zr! - o.r .= (n 0.5 d'= o 0.3 UJ iu- o 0.2 0.t F A = E So 0 o E (L .02 0,2 0.4 0.6 .YES, 0.9 1.0 . .02 o.l PRoBABILITY oF 0.3 0.5 0.7 WHEN No SIGNAL IS PRESENT 0.9. 0-98 Figrrre 2.3. Receiver-Operating-Characteristic (ROC) curves. (A) with linear axes, (B) with normal probability a:(es. there is further work to be done to determine its range of application. What has been achieved so far, however, makes it clear that the approach is a powerful one with, as we shall see in later chapters, widespread implications. Placing the cutoff point Although analysis of discrimination in terms of d' and B enables the effects of caution to be distinguished from those of true disctiminability, it does not really solve the problem of thresholds but merely shifts it to the question of how the cutoff is fixed. Clearly the cutoff point can be affected by instructions to the subject to be cautious or otherwise, in other words by the relative importance of the two tlpes of correct response and the two tlpes of error. The obieaively optimum cutoff point c:rn be calculated if the rewards attached to each of the correct 36 Fundamentals of Skill responses and the costs of the two types of error are known and are measurable in the same units: Optimu m B: U Value of correct NO * Cost of incorrect YES /r r r\ ,. /\ \-"' Value correct of YES + Cost of incorrect NO L ' In order to fix his cutoff optimally, however, the subject would have to know or to be able to assess all these quantities, and also to relate them together. The evidence from a number of experiments on discrimination (e.9. Ulehla, ry66) and on guessing and betting (e.g. Edwards, 196l) makes it clear that the optimum is seldom if ever achieved. At least part of the reason probably lies in the fact that the limited span of short-term retention makes it impossible to assess accurately the way in which sequences of signals have been constructed: the subjea tends to give undue weight at each point in the series to the three or four items presented just before. Part of the reason also may lie in a well marked tendency to overestimate the probability of rare events and to underestimate the probability of frequent ones (Howard, 1963). Part again may lie in subjects' inability to adjust their strategies to take frrll account of values and costs: for example Pitz and Downing (1967) in a guessing task found that performance was near optimum when the values of different guesses were equal, but departed markedly from optimum when they were not. Knowledge and experience of the signal sequences, rewards and punishments can, however, affect the setting of cutoff points to some extent (e.9. Taub and Myers r tg6t, Katz, 1964). A good example of the effect of knowledge is mentioned by Laming (r g6z) who required his subjects to sort packs of cards into two piles according to whether they bore a longer or shorter line on the face. The numbers of longer and shorter were varied in different packs from z4 of each to 30 shorter with 18 longer or 36 shorter with rz longer. The proportions of errors in which longer was mistaken for shorter and oice oersa were about equal when the pack containing equal frequencies came first, but when this followed a pack containing a preponderance of shorter lines, the mistaking of longer for shorter became much commoner than the mistaking of shorter for longer. The same was true in the packs with larger numbers of short lines and was more marked as the unbalance incteased. Subjeas appeared to be adjusting their cutoff point in a direction which reduced the errors made in responding to the more frequent signal. Swets and Sewall (rg6f) using a task in which subjects Simple Decisions 37 detected tones in short bnrsts of noise, showed that changes due to offering monetary rewards for improved performance left d' unchanged, implyrng that any changes in the proportions of different types of response were indeed due to a shift of P rather than to any genuine improvement of detection. In the absence of any knowledge of the signal sequence or other collsiderations the subiea must base his cutoff on his knowledge of the noise disuibution alone. In this case he presumably sets it at a level which will grve a tolerable - usually very low - likelihood of making false positives. What is r? The exponents of signal-detection theory, as this model has come to be cdled, have been at pains to stress that much of the usefulness of the model does not depend on being able to speciff the quantity r which the observer uses as a basis of his decisions. It is clear, however, that r must in some way increase monotonically with increase of (a) the suength of the physical sigual or difference betrreen two signal levels, (b) cenual effects in the brain, such as the frequencies of nerve impulses generated and G) confidence on the subiect's part that a signal has arrived or that Sc has occrtrred rather than Sr,. )c cannot, however, be a linear function of all these. For instance, any logarithmic or other transformation betrreen physical stimulus and central effect will preclude linearity with both (a) and (D) simultaneously. The idea of scaling r in terms of confidence derives from a corsideration of the faa *rat any point on the r axis can be specified in rerms of a likelihood ratio fsw/fx. We have already noted one such value, 0, atthe cutoff point r, and that the value of P diminishes as the cutoff point is moved to the left in Fig. 2.2. If the observer can use different cutoff points implyrng different degrees of confidence it is reasonable to suppose that he can somehow scale the whole r axis in the same wsy, either linearly with the likelihood ratio or linearly with some function of it such as its logarithm. Such a scale must presumably be correlated with level of neural activity, but need not be a linear function of it. For those who object to inuoducing the subiective term 'confidence' into the discrrssion, essentially the same point can be made by arguing that the likelihood ratio or some uansformation of it can act as a funaional quantity in the decision process. It becomes necessary, however, to grve tc a measure, in terms of physical signal strength or netual effect, if we want to relate d' to 38 Fundarantals of Skill sigual strength in aoy quantitative way. If Eq. 2.6 holds, the straight- forward assumption is that fl,' - (log Sc - log Sz)/o rog,s (z.tz) so that r is a linear function of central activity, but if this is so the dis- tributions cannot possibly be normal and are probably of trnequal variance. They cannot, for example, extend from minus infinity to plus inf-ity as strictly normal distributions would have to do, but from zero NOISE ALONE x u- o CUTOFF t I t-J = S ICNAL z + NOISE tr I () z. lJ- o F 6 o o d. o- x Figure 2.4. The basic signal-detection model assuming Poisson-tike distributions. to some maximum set by the capacity of the brain mechanism concerned. If the noise is conceived as consisting of random neural im,pulses occurring within a brief period of time, the disuibutions would be approximately of Poisson form with a variance equal to the mean and would look like those shown in Fig. 2.4.This difficulty is, however, not always serious. For example, all our discussion so far has been in terms of the proportions of the four possible responses - YES or NO either when a signal was or was not present, and these proportions would remain the same if the measure along the.r axis was uansformed, for example by taking the logarithm of the number of nerye impulses concerned. We are thus in the position of an experimenter wishing to perform a /-test or analysis of variance on data of non-normal distributions and uneqrnl variances, and can followthe procedure reconrmended Simplc Decisions 39 in that case of uansforming the measure so as to make the distributions normal and variances equal. Doing so will in no way invalidate the test or, in oru case, the computation of d', and so long as we work in terms of our four proportions we do not need to specify the acnral transformation. The relation of signal-deteaion measures to those used in traditional psychophysics has been disctrssed by M. Treisman (lg6+) and by Treisman and Watts (1966). In particular they outline a way of treating data obtained by the Constant Method in signal-detection terms. Multiple dis crimination Several attempts has been made to extend Signal-detection Theory to cases where more than one signal has to be discriminated. The cases st- sc sR z l!O our i3 o fii, Atll xa x 'n Figure 2.5. E:rtension of the signal-detestion model to cases where a decision is required as to whether a signal is greater or less than a standard. The area between ** and rr represents iudgments of 'equal'. involved may be divided broadly into four gpes which we shall deal with in turn. The treaunents are often somewhat speculative, but serve to indicate the potential rang€ of usefulness of the approach. r. Ttto gnntities presanted irru,ltarcously, or nearly so. The most straightforward example of this gpe is when a standard reference signal is presented with a second signal which may be either greater or less. The correspondi.g signal-detection model is represented in Fig. 2.5 h which distributions are shown for the reference signal (Sn) and for greater and lesser signals (Sc and Sr) and there are two cutoff points (xe and yr,). It is not so clear what model is appropriate for cases in which, ssy, two lines are presented simultaneously one on the left and one on the 40 Fundamentals of Skill right (e.9. Henmon, 19o6, Vickers, r96il and the subiect has to say which is longer. fn this case Sc and Sz are in effect presented without SR. ![e may perhaps assume that one of three procedures is followed: firstly the subiect may take one of the lines as Sn and decide whether the other is longer or shorter; secondly he may imagrne some intermediate value between Sc and Sr as Sn and iudge both differences from this simultaneously; thirdly he might simultaneously iudge Sc with .Sr as a reference and Sz with Sc as a reference. Of these three possibilities the first appears to be the simplest as it requires only one decision process whereas the second and third involve two. z. Seoqal oalrcs of a single oariable presmted one at a time. In the discriminations we have discussed so far the qtrantities to be distinguished have been present either simultaneously or nearly so. It has, therefore, been possible to make closely comparative iudgments, and under these conditions very fine differences can be recognised accurately. When, however, the quantities are presented separately at different times - in other words when they have to be iudged absolutely - the minimum differences which can be reliably distinguished are substantially greater. Lipsitt and Engen (196r), for example, forurd their subjeas were about equally accurate at iudging which was the longer of trro lines presented simultaneously or separated by an interval of r sec, but less accurate when the two lines were presented 5 sec apart. Again, Pollack (1952), presenting subieas with tones of varying pitches equidistant on a logarithmic scale ranglng from roo to Srooo c.p.s. and requiring them to class$ the tones by assigning numbers, found that only about five or six classes could be reliably distinguished. As already mentioned in Chapter r (B. zr) Miller (tgS6) has surveyed data which indicates that comparatively small numbers of distinguishable classes are also found for iudgments of other quantities such as loudness (about sk), tastes (about four) and points on a line (about nine) (see also Spitz, tg67). fn short, capacity for absolute iudgment appears to be severely limited. It is, of course, true that individuals possessing 'absolute pitch' can recognise accurately a very much larger ntrmber of tones (Carpenter, r95r) and similarly fine discriminations can be made by expert indusuial workers when iuclging colours or other sensory qualities in the course of their work, but how they do this is at present a mystery. If we envisage classification on a single dimension as taking place in a system such as that of Fig. 2.2, we must assume that the quantity to be classified $/ill produce an amount of activity in the system which Sinple Deciions 4t ranges from a level indistinguishable from noise up to some maximum representing satnration ofthe system. If so, the nunrber of discriminable classes will be the ntrmber of Signal-plus-Noise distributions that can be fitted in between minimum and maximtrm with acceptably low overlap, as shown in Fig. 2.6. It is at first sight tempting to assume that this discriminable range is directly related to the sensory mechanism and its cenual proiection, for example in the case of pitch, to the signalling from different portions J bH >J --z uJ -l d)> f;(c o> E, Z, o-:< 14INIMUM LEVEL OF ACTIVITY IN SYSTEM Figrrre 2.6. Extension of the signal-detection model to cases where absolute iudgments are required of several values on a single 'dimension'. of the basilar membrane and the representation of pitch in the auditory proiection area. Adrian Gg4T, P. 50) cites Tunturi (rg4) as having reported that in the dog equal octaves are represented by approximately equal inten ds in this area so that discriminability might depend on netrrological distance. In other cases we have already suggested that discriminability is likely to depend on frequency of nerve impulss in such a way that eqtral incteases in frequency represent equal increments of discriminability. Such views in their crude form, howeverr are llrldepends upon the total tenable because they imply that dis@ range of stimuli that can be perceived and should be independent of the range acnrally presented in any grven circunrstances. Pollack (t952, r953a) has shown that this is clearly not so: the nrrmber of discriminable pitches remains about the same whether the stimuli are presented over a wide range of frequencies or concentrated within a narrow one. The same is tnre whether the frequencies are all towards one or other end of the range. Similar results have been obtained for different loudness levels (Hodge and Pollack, 196z): the information transmitted in classifilrng eight loudness levels was essentially the same whether they were spread over a rsnge of 28, t4, 7 ot 3'5 db. The implication is that the decision axis is in some way capable of adiustment in such a way as to make the whole of its capactty available for the range of stimuli acnrally presented. How this is done is not clear, but one simple possibility is to assume fualy, as we have already done, Fundamentals of Skill 42 S\ETEM SATUPAT ts F U RAl.lGE J W]THIN WHICH d, IS POSSIBLE D ur DTSCR IM INAT I ON l& o J IU u, J SIGNAL N OT DISTINGUISHABLE FROM NOISE A LoGs Figrrre 2.7. Effeas on the decision uris of attenuating the signal (A) before and (B) after a logarithmic transformation. In (A) the effect of attennation is to increase the absolute values of log S over which discrimination can be made while leaving the range of values trnaffested. In CB) the main effect of attenuation is to increase the range of values of Iog S over which discrimination can be made. that somewhere between the physical stimulus and its central effect there is a logarithmic transformation; and secondly that the signal can be attenuated either before or after this transformation has taken place. Attenuation before the transformation would essentialty subtract a constant amount from log S, and different levels of attenuation would produce a series of relationships between log S and its central effect as showninFig. z.TA.The effect would be to determine the portion of the total range of stimuli over which the decision mechanism operated, without affecting its extent - for example it might shift from low pitches to high. Attenuation after the logarithmic transformation would alter the slope of the relation between log S and its cenual effect as shown in Fig. 2.78, and affect the range over which the decision mechanism operated - for example it would determine whether discriminative capacity was spread over a wide range of pitches from high ro low or was confined to one part of the scale. The fine discriminations attained in comparative iudgrrents might on this view be due to the possi- bility, when both quantities are present together, of concentrating the whole discriminative capacity on a very narrow band of stimulus values. The mechanism postulated is not without its difficulries. For example, Pollack (tgSz) noted that the number of classes discriminated was the St*?lc Decisions B 43 LOG S same whether the frequencies were spread at regular logarithmic intervals over a range or whether they were divided into two groups, half at the high end and half at the low. Such a finding implies some more complex adjustment of the decision axis; it might, for example, be accounted for on the assumption that some adiustment of the range takes place whenever a sigual is presented so that when, ssy, one of the high group is presented the subiect adiusts his scale towards the high end and when one of the low group, to the low end. If so, experiments such as Pollack's could be linked to those in which subiects, when asked to classiff qnantities, adjust their iudgments to the range of quantities presented (e.9. Tresselt and Volkman, l94z) and to those of Helson (e.g. t947, 1960 and others who have shown that a given quantity tends to be iudged greater when preceding quantities have been small than when they have been large. The term 'adaptation' used to describe such adiustments could fairly be applied also to those we have postulated. A second diffiorlty lies in understanding what is adiusted. Hodge and Pollack (t962) have produced evidence that it is not the discriminability of signals so much as the assigRnrent of responses that is affeaed by a change in the range of qtrantities presented, and Parducci (1965) has suggested that adiusment tends to be such as to make the frequrcies of the various categories of iudgpent equal. We cannot attempt to meet these difrculties here; it seems fair to remark however, fitstly that some mechanism of adiustrrent has to be postulated, and secondly that this might reasonably be taken to operate on the decision axis mediating betrn een signal and response. 44 Fundamentals of Skill 3. Quantities varying in more than one dimension simultancously. The number of distinguishable categories is greater if the quantities do nor lie along a single stimulus 'dimension' but along two or more dimensions simultaneously, such as pitch and loudness or if points have to be identified in a square instead of along a line (Kleulmer and Frick, 1953, Pollack, r953a, Pollack and Ficks, 1954, see also Miller, 1956). X2 // / // /, / // / , '1r' ,u r' / -t- ./ I // / // ,/ I r T I I I I I X1 Figrrre 2.8. Extension of the signal-detection model to cases where signals vary on two independent 'dimensions'. Based on a diagram by Rodwan and Hake (1964). The separation of the two distributions on the oblique axis is greater than on either of the others. The total number of categories is, however, considerably less than the product of the number for each dimension separately. For example Pollack, who found that about six pitches and five degrees of loudness could be discriminated, found that only about nine simultaneous diffferences of both pitch and loudness could be reliably distinguished instead of the 3o (i.e. 6 x S) which might have been expected. SWk Decisions 45 Several snrdies have indicated that when subieas make iudgments in terms of rwo or more characteristics or 'dimensions' they detect differences of each independently and that the total amonnt of differentiation they achieve results from a combination of these. It is therefore possible to predia the accuracy of discrimination for two or more dimensions together from the accuracy attained on each separately. The overall result will, of course, depend on whether the dimensions are correlated and on whether accurate response requires correct iudgmeut on all dimensions simultaneously, or on any one or more aloner or whether s, 52 HAS ARRIVED S3 S4 s5 Figure 2.g.Extension of .n. ,;;l-detection model to cases where there are several possible signals each on an independent 'dimension'. some more complex synthesis is required such as when iudging personal characteristics from faces. Rodwan and Hake (rg6+) have suggested, on the basis of their experiments, that synthetic two-dimensional discrimination can be conceived as in Fig. 2.8: they assume that subiects combine the discriminations on the two dimensions with an overall result as indicated by the circular 'distributions' and by the oblique decision axis on to which the other two are proiected. The angle of this new axis depends on the relative weights given to the two dimensions in the ioint decision. The authors found that different subiects behaved as if they placed the oblique axis at substantially the same angle, implyrng that they weighted different dimensions in roughly similar ways. This model can, of course, be extended to disc,riminations involving three or more dimensions. 4. Sqserat signak each on a different 'dimension'. When one of several possible signals, each independently liable to be disnubed by noise, is presented, the sinration can be represented as in Fig. 2.9. Of the total 46 Fundamentals of Skill number of items one is correct and has a signal strength of d', while all the others have a signal suength of 'noise alone', i.e. zeto level. For simplicity all the distributions are assumed to be of equal variance and normal although in practical cases this would almost certainly not be exactly true. This kind of model has been suggested by Green and Birdsall (1964) for words in a vocabulrry, and would seem applicable to cases where stimuli may arrive over different sensory channels. The 6 / 5 d -1'- -a'J // / I 0 -f Ht /, 4 0 -J"tJ I4 0.1 1 0.2 /' //' -/ z/ ar- -zr/ 0.3 0.4 -/ 0.5 0.6 0.7 PROBABILITY OF CORRECI RESPONSE 1 0.8 0.9 1.0 Figrrre 2.ro. Value of d' required to produce a given proportion of correct responses from the type of case represented in Fig. 2.g. Based on a table by Elliot (1964). subiect's task is to decide which of the possible signals has occurred. At least two methods of doing this seem plausible: (o) Green and Birdsall suggest that the subiect in effect examines the strengths of all the alternatives at a particular instant and chooses the largest. If so, the greater the number of alternatives, the greater the chance that one of the noise levels will, at the moment concerned, exceed the signal level of the correct item and lead to an error being made. If accnracy is to be kept constant, d' must therefore rise with the nurnber of alternatives. The values of d' for various proportions of correct response with numbers of alternatives from z to rrooo have been tabulated by Elliot (rg6+), and are shown graphically in Fig. 2.ro. (b) An alternative method would be to ser a criterion x, and having done so to examine the alternatives until one was found which exceeded it. With this procedure, the greater the number of alternatives the Simple Decisions 4T greater the number that would, on average, have to be examined before one exceeding the criterion was found, and the greater the chance that the criterion would be exceeded by a reading from one of the 'noise alone' distributions so that a false positive would occtu. Taking p as the probability of a false positive from any one'noise alone' distribution, Total probability of false positive from ,?, samples p)* - r - (t - (2.r3) where rn is the number of incorrect alternatives sampled. A table of r - (r - p)* for various values of p and m has been provided by Wiener (1965). If the subject is to keep his false positive rate constant, he will have to raise his criterion level progressively more and more as the number of alternatives increases. For example, if he wishes to maintain the rate at ro/orhewould have to set his criterion level at 2.33 standard deviation units above the mean of the 'noise alone' distribution if he had to examine only one possible sigRal, at 2.5T if he had to examine two signals and at 2.8r if he had to examine four. We may note that the effect of increase in the number of alternatives is greater for relatively low or 'risky' criteria than for strict or 'cautious' ones. For example if the false positive rate had been rco/o, the criterion would have had to be set at r -28 standard deviation units with only one signal, at r'63 trnits with two and at r.94 with four. The difference betrreen two and four signals is '48 standard deviation units for the rl, criterion and .66 for the roo/o. The difference might in practice be gteater since the absolute change in the false positive rate if no change of criterion was made would be much more noticeable and serious with a low criterion than with a high one: the changes from one to four signals would be from to/o to just under 4% and from too/o to iust over 33o/o. This kind of procedure could explain a fincling by Broadbent and Gregory (t963b) which is otherwise difficult to understand. Their subieas watched three fluorescent nrbes flashing rhythmically and had to report when one flashed brighter than usual, grading their responses into five categories of confidence. The most cautious criterion was fotrnd to change little as benn een relatively quiet conditions and loud ambient noise, whereas the most risky criterion rose so that the two criteria came closer together. If, as appears to be the case, d' increases with the duration of a signal (Green et al., 1957, Egan et al., 1959, Swets, 1959) the same procedure can also explain results obtained by lohn (1964). His subiects had to respond by pressing a keyto a light which came on at irregular intervals, 48 Fmdamsntals of Skill while ignoring occasional sounds presented over earphones. The reaction time to the light was longer when the sounds were relatively loud than when they were softer. We may suppose that subiects raised their cutoff level to exclude the louder noise and had therefore to attain a greater d' in order to be srue of responding to the light. THE TIME REQUIRED FOR DISCRIMINATION It has been known from the early days of the study of reaction times that the time taken to discriminate benreen two signals tends to rise as they come to resemble one another more closely. Thus, for example, Henmon (19o6) found that the time required to indicate which of two lines exposed on a screen was the longer, increased over a series of differences ranging from ro and 13 rnm to ro and ro.j. The same author fotrnd similar results for pairs of tones of different pitches sounded one immediately after the other, and for patches of different colours. Parallel results have been obtained by Slamecka (tg6l) whose subieas had to decide which of two words was the more similar in meaning to a third word. Results which may perhaps be regarded as falling within the same area have been obtained by \trallace (1956) who found that the acctuacy with which patterns and picnrres of obiects were identified rose with the time for which they were exposed, and by several authors (e.9. Barry, 1964, Carterette and Cole, 1963, Haber and Hershenson, 1965) that accuracy of discrimination or identification increases when the stimuli or messages are presented more than once. \I[e may note in passing that both Wallace and Haber and Hershenson found that several brief exposures were less effective than one longer one of the same total duration. A tie-up with the signal-detection theory approach exists directly in the findings already mentioned that d' rises with increased duration or repetition of signals, and by implication in results obtained by Pierrel and Murray (tg6l) who forurd that the time required to discriminate weights from a standard increased, and at the same time both accurary and confidence fell, as the difference from *re standard became less. Attempts to work out a quantitative relationship between reaction time and discriminability seem to date from a pioneering attempt by Crossman (1955) who conducted a series of experiments in which subiects sorted specially prepared packs of cards according to numbers of spots on the cards. Each pack contained equal numbers of cards with each of nvo different numbers of spots, and the time taken to sort packs was noted and related to the differences between the numbers. Crossman began by confirming a result obtained by Henmon, that equal SWe Decisions 49 ratios are discriminated in approximately equal time - packs containing cards with r and 2, 2 and 4, 3 and 6, 4 and 8, 5 and ro spots all took about the same time to sort. Any formula or law relating reaction time to fineness of discrimination must therefore provide for time to rise as the ratio between the quantities concerned becomes smaller but to be little affected by changes in absolute magRinrde. In other words, the time taken for discrimination appears to be a funaion of the Weber Fraction benneen the two quantities. Crossman considered three possible functions and associated models which we shall discuss in turn using, however, slighdy different terms from his. r. Statistical sampling Accordirg to this approach, the brain is regarded as taking a series of brief samples of the data presented and averaging them. The samples are conceived as having a variance due to noise which causes the disuibutions for the two quantities to overlap. Accorclirg to well-known statistical theorerns we should expect the standard deviation of the mean of a series of samples to narrow at a rate proportional to the square root of the number of samples thus: oN: L \N (2,t4) where o1 is the standard deviation for a single observation and or that of the mean of N observations. If all samples take the same time we can write for the distribution associated with each of the quantities to be discriminated: oP-Go, x aconstant (2.r5) when or is the standard deviation of the mean of a sample obained after tfune T. We may suppose the subiea to go on taking samples until the disuibutions have reached a sitical separation, ssy when the overlap is small enough to produce an acceptably low frequency of errors. This approach has an obvious affinity to sigual-detection theory: we can write or d'r - d', \n x a constant \/7, -- ftr" a constant (2,t6) (z.r1) where I, is the time required to achieve a critical separation of the distributions and d' , is the value of d' at time Tr. Evidence in support of 50 Fundarnentals of Skill this formulation comes from results by Gre en, et al. (tgS) and Swets et al. (195g). The formerfound that d'rose linearly with {T when T exceeded about roo msec. The latter, using brief tones presented in external noise and allowing subiects to observe them several times fotrnd that d' rose linearly with the square root of the number of observations. Further supporting evidence comes from an analysis by Taylor et al. (tg6il of data obtained by Schouten and Bekker (tg6l) from a two-choice reaction task in which the subject had ro decide which of two lights had appeared. Taylor et al. calculated from the relationship benneen error frequencies and reaction time that d'2 rose linearly with T. If Eq. 2.r2 holds we can write, \/Tr:, logSc-logS;z\*\ =d''o!^=o xaconstant (2.r8) which implies that if error rate is held the same for different degrees of discrimination, Meandiscriminationtime:( xaconstant (2.r9) The treatment outlined here assumes that both Sc and S.u are presented together, but it can be extended to the case where only one is present at a time by assuming that the subject carries traces of both quantities in memory, or a uace of some average of them (cf. Hughes, \e64). A somewhat similar result is reached by a different route with a type of model based on Wald's (tg+il Sequential Probability Ratio Test, inuoduced by Stone (t96o) and developed by Laming (lg6z) and by Shallice and Vickers (r 964). The model deals with the case in which the subject is presented with only one quantity at a time and is required to state whether it is the larger or smaller of rwo possible alternatives. He is assumed to take a series of samples of the input data, each taking an equal time and liable to be added to or subuacted from by random noise. He makes a running total of the samples, and when this reaches a pre-assigned value of probability that the samples came from Sc, he decides for ,Sc. Similarly if the total reaches a pre-assigned probability that they came from Sz he decides for that. The procedure envisaged is illustrated in Fig. 2.rr: the running total approaches the criterion by a so-called'random-walk'. Laming assumes that the cenual correlate of the signal, on the basis of which the decision must be made, is normally distributed with constant variance. As Shallice and Vickers point out, if the model is to be Si*?k Decisims 5r used to relate reaction time to different degrees of discrimination, it is necessary to make an assumption about how the cenual processes are related to the physical input, and they assume in accordance with Eq. 2.6 and with Crossman's and Henmon's findings, that the mean of the cenual activity varies as log S. On this basis they produce the following equation: Mean discrimination time tzoz(r - a - D)log (r r -b) (z.zo) ab (log Sc - log Sr)z where I is the time for any one sample and a and b arc the proportions of errors on .Sc and Sz. If errors do not vary from one discrimination to I OENTI:Y AS 5r START IOENTIFY AS SG Figrrre 2.rr. 'Random-walk' model for decision between two alternatives. another, Eq. 2.zo reduces to Eq. 2.r9, although the constant has, of course, a different meaning. The model might perhaps be extended to the case in which two quantities are presented at a time by assuning that both are sampled simulaneously. We have spelt these models out in some detail as they are attractive in many ways and are enioyrng a considerable vogue. Unfortunately, however, Eqs. 2.rg and 2.zo do not fit the experimental facts. In a few cases ploning reaction time against them gtves a reasonable fit to the data, but in these c:tses alternative funaions derived from other models do equally well. In other cases the alternative functions clearly fit better. Either the models or some of the assumptions made in applyrng them must be wrong. Fundamentals of Skill 52 2. An information-theory model Crossman considered but rejected a model based on informationmeasurement which proposed that discrimination time was proportional to the logarithm of the reciprocal of the Weber Fraction thus: Sc (z.zr) lt Mean discrimination time tgftxaconstant - 1.4 1.2 d IJ.J a ul 0.8 - -€--o--o---o- t= - z, o F --- C) UJ G, 0.4 PER CENT DIFFERENCE 0,2 504030 2015 l0 7 5 1.32 0 LOG 2 ( Figure z.rz. Times taken to decide which is the longer of two lines shown simultaneously, plotted against Eq. 2.2r. Data obtained by Birren and Botwinick (1955). Open circles, subjects aged 6r-9r : filled circles subiects aged tg-36. Each point is the mean of the medians of 43 older or 30 younger subiects. The medians were each based on at least four readings. The differences benreen the intercept of the two regression lines and the intercepts of the two dotted lines are approximately the times to be expected for a two-choice reaction by subiects in the age groups concerned. The results therefore suggest that reaction tirne was the time taken by discrimination or by choice, whichever was longer. The additional .27 S sec from zero to the intercept of the regression lines was probably due to a time delay either in the apparatus or in the execudon of the reponse. (After Welford, r96oc.) Simple Decisions 53 Eq. 2.2r does in faa provide a strikingly good fit to Henmon's data for lines and tones, and also to results obtained by Birren and Botwinick (rgSS) and Bonrinick et al. (t958) who presented pairs of vertical lines and required subiects to say whether the longer was on the left or on the right. Birren and Bonrinick's results are shown in Fig. 2,!2: the linearity is good if it is assumed that there is a lower limit to the reaction times concerned, determined perhaps by a minimum time required to choose which of the two responses - 'left' or 'right' - to make. However, Eq. 2.2r does not fit further data obtained by Crossman or any of the data on discrimination times obtained by other authors. 3. Crossman's Confusion Funaion Crossman's third, ffid favoured, suggestion was that the time taken for discrimination was, as we have already mentioned, linear with his Confusion Function so that Mean discrimination time: # X a constant (z.zz) or in other words, discrimination time is inversely proportional to the Xfeber Fraction betrreen Sc and Sz and d' increases linearly with time. Eq. 2.22 gave a good fit to two experiments by Crossman himself. In one, subiects sorted packs containing equal numbers of cards with one of two numbers of spots: to/t, rc/5, tz/8, r2/9, to/8 and tz/to. In the other they sorted fi small canisters by weight - eight lighter and eight heavier affanged in random order - with, in different trials, the ratios of z/rz, 4/r2, S/tor 6/g and 6/8. The card-sorting results are shown in Fig. 2.r3. The good fit of Eq. 2.22 has been confirmed by McCoy (1963) for diameters of circles and shades of grey as defined by reflestance values, presented either as a card-sorting task or with each card shown separately and exposed until the subiea responded by pressing one of trro microswitches. In these experiments, unlike Crossman's, t\tro quantities were always presented simultaneously. Further confirmatory evidence was obtained by Shallice and Vickers (lg6+) using card-sorting tasks with either one or two lengths of line on each card. These experiments were undertaken in an attempt to reproduce some of the essential feanres of the experiments by Birren and Botrnrinick and Bomrinick et al. in a card-soning form in the hope of discovering why the Information Theory model fitted some results and the Conftrsion Fnnction others. They were followed by a substantial series of experiments by Vickers (tg6il using pairs of lines proiected on a screen. In all cases Fmdamentals of Skill 54 o r050 o o e lJ.l CL L u) o zo () uJ a J o 850 o = 750 ll/s t?,la 12/g i0/8 lLln 0 @ t Figrrre 2.r3. Crossman's (rgSS) data for sorting cards into tlvo categories plotted in terms of Eq. 2.22. Each point is the mean time per card for four subiects each sorting 8o-rzo cards. t.2 -U l.o lrl a trl tr z o tr U lrl d, o to 20 30 LOG2 56 LOG2 Sg Figure 2.r4. Times taken to decide which is the longer of two lines shown simultaneously in the presence of visual noise, plotted against Eq. 2.22, Data obtained by Vickers (r 967). Each point is the mean of 16 readings obtained from each of rB subjects. SWt Decisions 55 the Conftrsion Funaion gave a much better fit except with some very fine discriminations, for which the observed t'nes were much shorter than predicted by Eq. 2.22. An example of Vickers' results showing this effect is given in Fig. 2.r4. These fine discriminations were, however, associated with substantial ntrmbers of errors whereas the frequencies of errors in cases where Eq. 2.22 fitted well were low. The simplest way of accounting for these results is to asstrme rhat data are accrunulated, or some central state builds up, linearly with (log Sc - log Sr,) until a critical level is reached. The model envisaged can be represented as in Fig. 2.Tr except that the progress is in a straight line towards one criterion or the other. Thus stated, however, the model takes no account of noise and makes no allowance for errors: if data from the signal are accumulated over time, ought not the noise also to be accunulated, and would this not lead to Eq. z.rg or 2.zo rather than z.zz? Of various possible methods of overcoming this difficulty we may briefly consider three: (") In many cases the random variations which constinrte tre noise might well be the same for both Sc and Sz when they are presented together, or for both signal and remembered reference standard when Sc and Sz are presented separately. If so, any noise which accumulated would do so equally for both, and an accumulated differutce would be free of noise. (b) It is usually assumed that the main sources of noise occur prior to the accumulation of data, but as regards internal noise this is not necessarily so: it might be that the main source of noise was subsequent to the store: acctrmulation might take place in the percepnral mechanism of Fig. r.3 (p. l9) while the main source of internal noise was in rhe translation mechanism. Both these possibilities may perhaps enable Crossman's and subsequent results where the noise was mainly internal, to be reconciled with those of Green et al. (tgSil and of Swets et al. (tgSg) who fotrnd d' to rise as the square-root of time, since in their case the noise was mai.ly external. (r) Before dealing with our third possibility we'need to consider what sets the limit to discrimination. ff Eq. 2.22 holds without qualification there should be no limit, given sufficient time, to the fineness with which discrimination can be made. Clearly this is not so, and the question arises of why not? It cannot be due to a constant sugh as r in Eqs. 2.4 and 2.5 because although this would slow discriminations of very small absolute magninrdes (Steirunan, ry4D it would leave discrimination of larger magninrdes virnrally unaffected. Nor is it likely to be due to a timelimit beyond which data cannot be effectively 56 Fundamentals of Skill accumulated because any such limit would have to differ widely from one experiment to another to account for various results which have been obtained (Hughes, 1963, Green et al., 1957, Vickers, tg6l). A more promising line has been suggested by Vickers following experiments in which he superimposed on his projected lines I randomly varying pattern of spots by means of a cine-film running at IDENTIFV AS SL START IDENTIFY AS SG Figure 2.r5. Modification of the model shown in Fig. 2.t2 proposed by Vickers (1967). 16 frames per sec. The film has been described by MacKay (tg6j). The effect was to reduce the black lines on white ground to somewhat illdefined areas of darker spots within a larger area of lighter spots, all on a white ground. The numbers of spots making up each line varied from frame to franre producing a distribution for each ling. Vickers counted the acnral spots in the line areas for samples of frames with each of several differences between the lines, and showed that Eq. 2.22 broke down at the point where substantial numbers of frames showed more spots in the shorter line than in the longer. One plausible suggestion is that the subject adds up the positive and negative quantities taking their sign and magninrde into account, until a critical total in favour of one decision or the other is reached, but this would imply a model like that of Fig. 2.rr and that the data should fit Eq. 2.r9, which they do not. Vickers' alternative suggestion was that the subiect accumulates positive and negative quantities separately, deciding in favour of whichever attains a critical total first, as indicated in Fig. 2.!5. Simplc Decisions ST If this is so Eq. 2.22 no longer applies strictly for nno reasons which, however, partly offset each other. Firstly, the attainment of the criterion is slowed owing to time lost when data are accumulating in the'wrong' store. Secondly, the rate of acctrmulation in the 'correst' store is faster than the mean (log Sc - log Sz) would suggest. The reason is indicated in Fig. 2.16, and is due to the fact that the average rate for *H J= 30 o(L =(n EH I u') o5 ll- a r2 z.A ruE 6s -1 Ae lL= 'rJnff"lllEEr-*i DIFFEREISE BETWEEN OUANTITIES BEING COMPARED Fignre 2J6. Diagram illustratiqg how, when two quautities to be discriminated are disttrrbed by noise, the effective mean difference benreen them may be increased acording to the model illustrated in Fig. 2.t5. The distribution is of the momentary difrerences betrnreen the qtrantities being compared. Zero difference is indicated by the leftnrost of the three vertical lines which ctrt the distribution. moments when the difference between the ntrmbers of spots in the two lines is 'correct' is based on instances on one side only of the zero difference point. The net effea of these two factors is to produce a leveltiqg off of discrimination time when substantial ntrmbers of errors are made. We may note that Figs. 2.tS and 2.16 imply that even if Sc ud Sr are exaaly alike, some decision will wentually be reached since the average rate of accumulation will still be appreciable - it will, if the distribution in Fig. 2.16 is norrnal, be as if (log Sc - log Sr) eqnalled the probable error of that distribution, i.e. '674o. If reaction times level off with very fine discriminations, the Confusion Ftrnction can account quite well for the results of Birren and Bonrinick (lgSS) and of Bonninick et al. (1958). The data of Fig. 2.rz replotted against Eq. 2.22 are shown in Fig. z.r7 to fall into a pattern similar to that of Vickers' results in Fig. 2,r5. If this is accepted, all the available data are well fitted by the Confirsion Funstion except Henmon's (19o6) and those of Green et al. (t95il, Swets et al. (lgSg) 58 Fundarnentals of Skill and Schouten and Bekker (tg61). Crossman (lgSS) claims that Henmon's results are reasonably fitted by Eq. 2.22 and Vickers has pointed outthat Henmon's lines could hardlyhave been drawn acclratelyenough to merit precise treatment. The results of Green et al. are probably involved with threshold effeas so that they are hardly relevant to our present discussion, and those of Swets et al. are really for a different 1.4 -"""2 o"4-- OLDER L, trl a ul = F z o a- - - --,--4' - --t'a' YOUNGER F o trl E, 0.7 PERCENTAGE DIFFERENCE 0 LOG2 SG- LOG2 SL Figure 2.t7. The data shown in Fig. 2.r3 plotted against Eq. z.zz. type of task: instead of grving a single exposure until decision is obtained, the subiea is given a series ofexposrues on each of which he may be presumed to make a tentative iudgment before arriving at a final decision. Schouten and Bekker's task is also of a different tlpe since their subiects were making choices benn een clear signals rather than fine discriminations. The Confusion Function as represented in Eq. 2.22 seems, therefore, to be able to account in a general way for all the relevanr data available. It must be emphasised, however, that it can only provide an approximate, overall statement. There are likely to be several comp[cating factors in particular circumstances, especially at low absolute stimulus magninrdes. Other complications are implied in results obtained by Audley and Wallis (lg6+), l7allis and Audley Gg6+), who found that responses were quicker to ttre brighter of two relatively intense stimuli Simple Decisions 59 or the higher of two high tones, but slower to the brighter of two relatively weak stimuli or the higher of trro low tones. A great many snrdies have shown that reaction time shortens as the intensity or duration of the signal is increased (e.9. Pi6ron, rgzo, 1936, Chocholle, r94o, 1943, Raab, t962, Kaswan and Young t965a, b) and it seems reasonable to suppose that this is trnderlain by similxi processes to those considered in this chapter. The problem of working out a coherent scheme of funaional relationships berreen stimulus intensity and reaction t'me is, however, formidable. Some of the present data are not precisely quantifiable, many results are insufficient for treating in the present terms and many also seem likely to be complicated by the factors which operate at low absolute magnitudes. Added to all this, high intensities of ambient stimulation may have a facilitatory effect on response so that constant dS/.S may yield shorter reaction times when S is relatively intense (Raab and Grossber& 1965). Again, short duation signals sometimes yield relatively short reastion times (e.9. Botrnrinick et al., 1958), as if the subiect decided that no further data were forthseming and so that he might as well react at once. We shall, therefore, not attempt to consider this evidence here. It seems fair to suggest, however, that if what has been said here is tnre, reaction will normally occur when d' has been built up enough to reach a critical level. The essential problem is thus to understand the several factors contributing to d' and the course of their operation over time. III Identification and Choice Why does it take time to react? Vhat happens during a reaction time? The answers to these questions which have been grven during the last 20 years are fundamental to much of our present understanding of the factors determinirrg the speed ond, as we shall see, the accuacy of performance. Broadly speaking, reaction time as usually measured includes, first, the time taken by the stimulus to activate the sense organ and for impulses to travel from it to the brain; second, the cenual processes concerned with identiffing the signal and initiating a response to it; and third, the time required to energise the muscles and to produce an overt recorded response. The first and third components are in most cases relatively short although there are substantial differences of reaction time to stimuli applied to different sense organs - for exaurple visual reactions commonly take some 50 msec longer than auditory. FIow far this is due to the sense organ and how far to the associated central mechanisms, however, is at present open to question. In any case, most studies which have attempted to establish laws about reaction time have been able to proceed as if the whole time is taken up by cenual processes, without running into anornalies. This is surprising and merits more thought than it has hitherto received. Are, for example, the three components uuly successive in time, or do they overlap so that cenual processes begin before the signal has been fully received and motor processes are initiated before the prograrnme for their fine control is complete? Dtuing the time taken by the central processes the subiect resolves uncertainty arising from two sources: firstly, he may not know exactly wlrcn the signal is coming and therefore when to respond; secondlS in choicereaction tasks where different responses have to be rnade to each of several possible signals, he may not know which signal is coming and therefore which response to make. The fact that choice-reactions take longer than simple has been known since the pioneer experiments of Donders (1868) who distinguished what he called the a-reactiotrr 60 Identification and Choice 6r with only one possible sigual and response, from the b-reaction having more than one and thus involving identification and choice. It was also recognised that reaction-time rose progressively with the number of possible choices, but why and to what extent were not understood. HIcK's INFoRMATIoN-THEoRY LAw An important break into this last problem was made by Hick (r95za) who proposed, on the basis of his own data and also those of Merkel (t885), that in making choice-reactions the subjea gains 'information', in the information-theory sense of the term, at a constant rate. Merkel had presented his subiects with signals rangrng in different trials, from one to ten alternatives. The signals consisted of the arabic numerals r-5 and roman numerals I-V, printed round the edge of a disc. The subiect waited for each signal with his fingers pressed on ro keys snd, when a number was illuminated, released the corresponding k.y. The arabic numerals corresponded in order to the fingers of the right hand, and the roman to the left. When less than ro choices were required some of the numerals were omitted. Hick's own experiments used as a display ro pea-lamps arranged in a 'somewhat irregular circle'. The subject reacted by pressing one of ro morse keys on which his fingers rested. Choices of less than ro were again obtained by omining some of the lights. The frequencies of the various signals for any given degree of choice were carefully balanced and presented in an irregular order so as to ensure as far as possible that the subiect should not be able to predict what signal was coming next. Each light appeared S sec after the completion of the previous response - an interval too long for the subiect to iudge accurately when the sigual would appear. Hick fotrnd that if the number of possible signals is taken as n and reaction time is plotted against log (n + r), the observed reaaion times for different numbers of signals lie on a straight line which dso passes through the origin, as shown in Fig. 3.r. \[e can thus write Mean choice reaction time - K log (z f l) G.r) where K is a constant. If we work in logarithms to the base 2, log (z f r) : r when n - r, so that K is the simple reaction time - a convenient result. A table of these logarithms for whole nunrbers up to roo is given in the Appendix. The log, unit is known as the brr. The obvious question arises, why (n + r) and not z? Hick pointed out that if the subject is uncertain when a signal will appear he is faced 6z Fmdamentals of Skill with the task, when it does appear, not only of deciding which it is, but also of deciding that a signal has ocqured at all: failue to do so will result in his either reacting when there is no signal present or failing to react when there is one. The additional task of guarding against such errors can be conceived as adding one to the number of possible states of affairs that he has to distinguish - instead of states corresponding to signals rt 21 3, . . . nhe has to deal with states corresponding to o, Tr 22 Jt 0.6 Li UJ (/) tr.l = F z, 0,2 o F c) u, G 0.1 0 234 n 6 l0 L0G2 (n+ l) Figure 3.r. Data from a choice-reaction experiment by Hick (r95za) plotted in terms of Eq. 3.r. The total number of reactions represented is over 2r4oo recorded after extensive practice. . . . n. lf the subiect were in no doubt when a signal was comingr 8sr for example, if he were to determine the point of time himself at which the signal light came on, the * r in Eq. 3.r would not be required since there would be no temporal uncertainty to be resolved. We may denote the sum of the possibilities includi.g 'no signal' as N, defining N as the equioalmt total number of equally probable alternatives from which the subject has to choose, and may then rewrite Eq. 3.r as Mean choice reaction time - K log N (3.2) This formulation we may call Hick's Law.It should be trnderstood that it is an 'ideal' formula and that time lags in the apparatus or in the making of a response may add a constant to the time: for example Costa et al. (lg6S) have shown that 4o-To msec may elapse between the first recordable electrical activity in the muscles and the making of Idmtification and Choice 63 a mictoswitch contact. Hick took elaborate care to avoid lags due to apparahrs in his experiments. Since reaction-time can be a remarkably precise measure, such accuracy is well repaid in clarity of results. Hick's approach was quickly extended by Crossman (lgSf) to another task demanding identification and choice, namely the sorting of playing / 2,0 a () ,/ // / ./ // LU (n o E, ; r.o lrl & :-- Lu = tr ./ FACE DOWNWARDS FACE UPWARDS / / / 0 0 5 Zn Figrrre 3,2. Data from a card-sorting experiment by Crossman (lgjg) The points along each line represent, in order from left to right: Deding cards in pre-arranged order Soning into Red/Black. Pictures /Red plain/Black plain. LOG Suits. Red picttrres/Black picrures/Plain in 4 suits. Suits, dividing 6 and below from 7 nd above. Numbers. Numbers, separating red and black. cards. The subiect held a well-shuffied pack face down in one hand: with the other he nrrned up the cards one by one and sorted them into various classes, working as quickly as possible without making errors. The number of classes was varied in different trials from z (Red/Blac$ uP to z6 (the 13 numb€rsr dividing red from black). Additional trials 64 Fundamentals of Skill were given in which the cards were in a pre-arranged order such as alternate red and black so as to provide a measrue of the time taken to turn and place the cards when no identification or choice was required - in other words a measure of movement time. The results are shown by the upper line in Fig. 3.2. Roughly speaking G.E) - Movement time + Klogn where z is the number of piles. The * r of Eq. 3.t is omitted in this Time per card case because, as the pack was always available, there was no trncertainty about when a fresh signal would appear. The point that falls farthest away from the line is that for the 13 nurrbers: these seem often to be easier to deal with than less familiar sets of signals. 'W'e shall return to this point later. The question is sometimes raised of whether it is sufficient to estimate movement t'me by dealing on to only two piles: should dealing not be on to as many piles as there are classes to give a different estimate for each ntrmber of classes? An indication that this elaboration is unnecessary is contained in the results Crossman obtained with the pack held face up so that the subiect could see each card immediately he had removed the previous one. The lower line of Fig. 3.2 shows that the time per card was either the movement time or roughly Klogn whichever was the longer. It appears that identification and choice can overlap with movement, so that the two can develop together. Extra movement time required with large numbers of piles can thus be absorbed in the extra time needed for identification and choice. Creneralisation of Hick's Law Hick's line of approach is supported by three further findings: (a) The amount of information transmitted in a choice reaction task is reduced if the signals are not all of equal frequency. The amount of information due to uncertainty about which signal will occru can be worked out by summing the amounts of information conveyed by each signal weighted according to the probability of its occurrence. We can therefore write in place of log n in Eq. 3.3 io,rori, and in place of log (z f G.+) t) in Eq. 3.t iu,,"*(i*,) (r.s) Idmtifuation and Clwice 65 where pe is the probability of each signal in the set taken in turn. These expressions reduce to log n and log (z r) respectively when all the f probabilities are equal. Hyman (tgSf) fouud reductions of about the expected amounts in average choice reaction times when signal frequencies were unequal, and Crossman (tgSf) found approximately the expected reduaions in the times to sort packs of cards containing nnequal frequencies of d,ifferent classes. A table of p log, ,AP + and of p losrG . ,) tr given in the Appendix. (b) Information transmitted is also reduced when signals tend to follow one another in recogRisable sequences or when any signal is followed by any other more often than expected by chance, even though the overall sigual frequencies are equal. This is really an extension of the foregoing case: the probabilities of different signals are functions of previous signals, and are thus unequal at any given point in the series although the inequalities even out over the series as a whole. Hyman (lgSl) found the expected shortening of average reaction times in these cases. (c) The amorurt of information gained is reduced if the subject makes errors. A convenient method of cdculating the amount gained when effors are present is to make a table with, say, a column for each signal and a row for each response, including o in each case where appropriate, and to enter the responses made to each signal in the corresponding cells. We can then write Information gained :zIr"bs*+ > pnbs*-)a",roe* 6.6) where ps is the probability of signals in each column, ?Rthe probability of responses in each row and Psathe proportion of signal-response pairs observed in each cell. The summation X is made over each coltrmn, row or individual cell respectively.* This equation is a flrndamental one for calculating the information uansmitted from signal to response. * Hick has given the following formula which provides a convenient practical method of calculation: Inforrration gained : log M + fiz"r(1"" "t,#) where M is the number of readingsr.fs is the total of the signals in eadr coltmn taken in turn, .fa the total of the resporures in each row taken in turn and.fs* the nnmber of readings in each cell taken individually. Hick (r95za) sets out alexample from his experiments. 66 Fundamentals of Skill \[hen there are no errors so that each signal always leads to its own particular response, the equation reduces to Eq. 3.4, or when signal frequencies are all equal, to Eq. 3.2. It is also a means of providing an information measure of discrimination (Garner and Hake, r95r) by using, in the simple case, thefourprobabilities of 'Correct Yes', 'Correct No', 'Miss' and 'False Positive'mentioned on p. 33, or in the multiple case discussed on p. 4o, the several categories of signal provided and response allowed. Hick found that the shortening of reaction times when substantial numbers of errors were made was by approximately the amounts expected. By the same tokens we should expect the -F r in Eq. 3.1 to be reduced if premature responses occurred or responses were omitted. We have noted in the previous chapter that Schouten and Bekker Gg6l) also found a very clear increase of errors as reaction time shortened, and that Taylor et al. (tg6il analysed this relationship in rerms of a linear increase of d'2 with time. They linked this with the linear gain of information with time implied in Hick's tlpe of model through the fact that both can be treated in terms of signal-to-noise ratio. Evidence regardiqg the effects of both errors and sequential probabiliry comes from experiments by Moray and Taylor (rgS8) and Triesman (1965) who showed that when a subjea had to repeat words played to him by tape-recorder, the accuracy of performance increased as the words approximated more and more to connected English, to an extent which implied a constant rate of information-transfer. Howell and Kreidler (lg6f) and Fitts (1966), who compared groups of subjecrs performing choice reaction tasks with instmctions for speed, for acc,uracy or for both, confirmed that overall rates of information gain were not significantly ffierent for the three gpes of instruction although the balance berween speed and accuracy was shifted as the instructions required, although Howell and Kreidler noted that instructions for speed produced a greater gain in errors than speed. Fitts observed that subjects who made very large numbers of errors seemed, to gain information at lower rates than the rest. In part this may be due to Fitts having ignored the * r in Eq. 3.r; in part it may be that Eq. 3.6 tends to underestimate performarrce. It does so because a subject may well have gained some information while still making an error, but unless he makes the same error several times he will get little credit for this information. Hick in a private communication has pointed out that Eq. 3.6 assumes that all errors are equally 'bad' and suggests that this may not in fact be correct: in other words the information gained is not a complete measure of performance. Identification and Choice 67 In so far as the information measure is adequate, it provides a valtrable means of combining speed and accuracy into a single score, snd emphasises the important fact that times for different tasks are comparable only if errors are held constant, snd conversely that error rates can be compared only if times are held constant. Guarding against false reactions The * r in Hick's formulation has not always proved easy to understand and an alternative equation proposed by Hyman (rgSf) and also by Bricker (rgSSa) has often been preferred. They proposed in place of Eq. 3.r, Choice reaction time - a + blogn (l.l) where a is the simple reaction time and D log n represents the increase over the simple reaction time due to the need for identification and choice. A few sets of results such as those of Suci et al. (t96o) are about equally well fitted by both Hick's and Hynran's formulae, but in most cases Hick's fits better. This is tnre not only of Merkel's and Hick's data but also of Griew's (1958b, c), Brown's (196o), Hilgendorf's (1966) and Hyman's own, some of which are shown in Fig. 3.3. As can be seen from Fig. 3.3, the reason why Hyman's formula fits less well than Hick's is that it underestimates simple reaction times: for degrees of choice above fotr the two formulae fit about equally well. It is conceivable that Hyman's approach is basically correct but that there is a minimtrm time required by some stage betrn een reception of a signal and response to it, so that observed reaction time is either this minimum or the time required for identification and choice, whichever is greater. The main difference benreen Hick's and Hyman's approaches seems to lie, however, in their treament of the effects of preventing premature or false responses if there is uncertainty about when signals will appear. According to Hym"o these effects should be dealt with separately from those of uncertainty about which signal has arrived. flick's approach implies that temporal trncertainty affects the probability at any instant of 'signal' as opposed to 'no sigual' and that the f r is not necessarily a fixed quantity. We should, therefore, rewrite Eq. 3.1 as Klog(n * no) G.8) where zo is the effect of temporal uncertainty expressed in terms of n. It might vary from zero if the subject could estimate exactly when the next signal will appear, to substantially more than * r if he were Choice reaction time - 68 Fundammtals of Skill deliberately misled as to the time of its arrival. Values between o and * r ought to be found when the time of appearance is reasonably, but not completely, prediaable. Some evidence that this is so is contained in the results of another experiment by Crossman (1956). In this the subject sat facing a panel 0.8 / Oz o /o 0.6 / ./ (.) trJ a A s 0.4 tr z. o tr o llJ G, o-2 ./ ,/ ./ / ./ ./ ,/ ,/ /o /o / 6 ./ zO ,/o o B n 3 7 0 ,-olrn oRLoG2(n+l) 3 Figure 3.3. Data from a choice-reaction experiment by Hyman (rgSl) plotted against (A) Eq. 3.7, and (B) Eq. 3.r. Thetotalnumberof reactions represented is about 2orooo: 5rooo from each of four subiects. The signals were lights, two at each corner of a square, rnd the responses were the syllables BUN, BOO, BEE . . . BATE spoken by the subiect and corresponding to the signals rt 2t J1 . . . 8. of signal lights numbered r-8 beneath which was a row of eight pushbuttons. As soon as he raised his hand from a key, one of the lights came on and he pressed the corresponding button. In different trials lr 21 4 or all 8 lights and buttons were used. For one condition('s5rmbolic') the lights were in scattered positions so that the subject had to use the number symbol to translate from signal to response. For the other ('non-symbolic') the signal lights were directly above the buttons so that no symbolic translation was required. The recorded time when only one light was used was really a movement time since it was not Idcntifuation and Clwice 6g necessary to observe the display. Crossman had hoped to eliminate temporal uncertainty and the need to guard against false reactions by having the subiect bring on the signal for himself, but the results suggest this was not wholly achieved. They are shown in Fig. 3.4 plotted against log (n + .45). It can be seen that the regression lines for both conditions converge on the movement-time point: if the results are plotted against logn, the lines cut the axis at different points above the movement-time point. A possible reason for the failtrre to eliminate no is that it is very difficult to make apparatus so reliable that the signal L) TU a ttl F = z o o 0.4 tr, e 0-2 0 3 LOG2 (n + 'eS) Figrrre 3.4. Data from an experiment by Crossman (rgS6) comparing performances with symbolic and non-slmrbolic displays. Each point is the mean of 16o readings - 40 from each of four subjects. Open circles : sJrmbolic displays, filled circles : nor-symbolic, X : rDovement time. always appears as it should: even a very few occasions on which the subject raised his hand from the key without a light appearing would be enough to introduce appreciable uncertainty. Several snrdies of simple reaction-time (e.9. Woodrow, r9r4, Klemmer, 1956, Karlin, 1959, Bonrinick and Brinley, tg6za, b, Aiken and Lichtenstein, ry6$ have controlled temporal uncertainty by precedirg each sigual with a warning and varying the interval ('foreperiod') between them. All these sftdies are agreed that if the foreperiod remains constant over a series of trids, reaction time lengthens as the foreperiod is increased from somewhere between .3 and 2 sec upwards. The increase has been shown to continue for foreperiods up to at least 3zo 70 Fundamentals of Skill sec (Bevan et al.r 1965). With foreperiods shorter than about .5 sec other complications enter which we shall consider in the next chapter. If the foreperiod is randomly varied from trial to trial the reaction times with all foreperiods tend to approximate to that which would be obtained with the longest if they were given regularly. Klemmer GgSil has suggested that temporal uncertainty arises not only from variability in the length of the foreperiod but also from the subjea's inability to estimate time consistently, and he has shown that these two sources can be treated together in a single information measlue. This measure is, however, d.ifferently conceived from that of Hick's Law, dealing with accuracy of time estimation rather than guarding against false reactions, and it is not appropriate to try to tie them together. A more direct study of the effects of grrarding against false reactions is that of Drazin (t961) who not only varied the foreperiod but also the probability with which a signal acnrally followed. He showed that reaction time increased as this probability fell. These findings do not in themselves distinguish benreen Hick's and Hyman's formtrlae, but they suggest a way of doing so by comparing the effests of different foreperiods or probabilities of signal for various degrees of choice. According to Hyman, the only effect of these variables should be on a tnEq. 3.7 atdthis should be the same for all degrees of choice. According to Hick the effect should be on z0 in Eq. 3.8 and should thus diminish as the degree of choice becomes larger. There are some indications from experiments by Boons and Bertelson (196r), Fowler (tg6+) and Broadbent and Gregory (rg6S) that the effect does diminish as the degree of choice increases, although only in Fowler's case was the result statistically significant and his observations were only on a single subiect. Further indications in favour of Hick's formula are, however, forthcoming from an experiment by Bertelson and Barzeele (tg6S) who found that in a nro-choice task with unequal frequencies of the two signals, the effect of lengthening the foreperiod was much greater upon the more than upon the less frequent responses. CONCEPTUAL MODELS Mathematical formulae such as Hick's Law are only a first step towards an understanding of performance. They provide a sunrmary statement of a complex process of observation, identification, choice and reaction which must be analysed in detail if a clear picture is to be obtained. Several models to account for this process have been proposed, all essentially implying decision processes of the kinds we have considered in the Idmtifuation, and Choice Tr previous chapter. Each has its advantages and difficulties, and it seems likely that there is no one model which applies in all circumstances. They fall into three main tlpes which we shall consider in turn. r. Serial classification models Perhaps the most readily conceived model is one of those examined by Hick (t95za). The subiect is thought of as making a series of subdecisions each taking approximately the same time. V/ith the first he identifies the signal and the response to it as lying within one half of the totd possibilities; with the second as lying within one half of this ha$ and so on trntil the specific signal and response have been found. He is not able to make his divisions into exact halves unless N is an exact power of zrbut can do so approximately in other cases. fn any case the model would still glve approximately the correct result so long as the subiect started by rejecting broad classes of possibility and then went on to reiect finer classes \Mithin a broad class chosen. If each sub-decision is conceived as an all-or-none affair this model is, however, trnsatisfaaory in three ways. Firstly, it must assume that errors are due to the process of elimination not being carried far enough, thereby saving one or more sub-decisions and the t'ne these would take, but risking effor because the final choice is made at random among the possibilities that remain: iust how the final random selection is made remains unspecified. Secondy, the model does not adequately account for reduction of reaction time when frequencies of different signals and responses are unequal. So long as there are three or more possibilities, some reduction would result if the subiect eliminated half the probability rather than half the set of signals in each sub-decision. For example, if there were five possible signds and one appeared four times as frequently as each of the others, time would be saved if the first sub-decision was benreen this one and the rest. Such a procedure would also account for expectancy effects by assuming that these represented a biasing of the subiective probabilities of the different signals. When, however, there are only two possibilities, as in some of Crossman's (lgSg) packs of cards, one subdecision should be required in all cases whether or not sigual frequencies are equal, and thus no reduction of reaction time would be predicted with unequal frequencies. Thirdly, the model does not account for the variances of the reaction times observed by Hick for different degrees of choice: if the total variance depends in part on the number of sub-decisions involved, it should be relatively low for degrees of choice which are exact powers of 2 so that all signals T2 Fundamentals of Skill require the same number of sub-decisions, and higher for other degrees of choice where different choices will involve different ntrmbers. Hick found that variance increased with degree of choice more evenly than would be expected on this model. These difficulties are avoided in a modification of the model suggested by Fitts et al. (1963) and Fitts (1966) and implied also by Taylor et al. (rg61).They regard the details of each sub-decision as roughly those of the sequential sampling model outlined in the previous chapter and illustrated in Fig. 2.r2. If this is so, it is easy to envisage that witr uobalanced frequencies or expectancies of two responses or classes of response the subject might begin his 'random-walk' nearer to the more frequent criterion, either by moving the criterion or by biasing the starting point. Either of these methods would also tend to smooth the increase of variance that occurs with rise in the number of choices. The gain of speed at the expense of accuracy noted by Hick and by Fitts is accotrnted for by moving the criteria closer together. Essentially the same would also apply if the sub-decisions followed Vickers' modified model illusuated in Fig. 2.l.6. This is an elegant and flexible approach: perhaps its main disadvantage is that it is too flextble and can account for almost any results provided appropriate assumptions are made about the strifting of criteria relative to the starting point. A more rigorous treatment of the effects of unequal frequencies and expectancies is to assume that if dtrring a sub-decision the subject finds the signal and corresponding response are not inthe halfhe is examining he checks that they are b, the other half before proceeding. Each dicho- tomous sub-decision might thus require either one or two 'inspections' accordi.g to whether or not the first inspection was successful. Every inspection would represent a decision process of the tlpe considered in Chapter 2. If we assume that each inspection takes an equal time, the average time required for a binary decision between equally probable random alternatives will be made up of So% cases where one inspection- time was sufficient and So% when two were needed. The mean time would thus be r.5. If signal frequencies were not equal, time could be saved even if there were ody two alternatives, by trying the more likely sigual first and so increasing the chance that the first inspection would be successful. If, for example, one alternative occurred three times as frequently as the other, trying the more frequent first would reduce the average number of inspections required from r.5o to r.25. The effect of frequency unbalance would be limited by the fact that the ratio of the times to respond to the more and the less frequent altenratives in a Idmtifuation attd Choice 73 binary choice could never exceed r : 2. Two points follow from this, both of which are in line with Hyman's results. Firstly, the effects of exrreme frequency unbalance will be less than those predicted on infor- mation analysis. Hyman fotrnd the reaction times for trn o-choice tasks \ilith siguals presented in the ratios r : 9 and r: q were almost identical. Secondly, the times will tend to be longer for more frequent responses and shorter for less frequent than expression 3'4 or 3'5 would predict. Hyman specifically notes the occrurence of this in his results. This model has the surprising implication that binary decisions are not always the most efficient procedtrre: for choices between two and eight it is better to make a serial ssamination of each possibility in turn. This procedure requires one inspection for each possibility examined up to and including the correct one, so that a subiect willr oD average, arrive at the correct choice in (N + r)/2 inspections. Beyond eight choices the method of serial exanrination is inferior to dichotomisation. Beyond six choices fiuther economies can be achieved by dividing the possibilities into threes or fours and exploring these serially rather than dichotomising. The optimum strategy is thus serial exploration up to six with division into threes and fours for higher degrees of choice. The various suategies are compared in Table 3.1 and in Fig. 3.5. The optimum curve in Fig. 3.5 looks very much like an exaggeration of Hyman's slightly S-shaped curve in Fig. 3.3. The fact that this shape is not reflected in Merkel's or Hick's data is not a crtrcial argument TABLE 3. r Average rurmbers of inspections required aith differmt strategies to decide ctmong n + r (: N) alternatiaes l'5 log, log, (z*t) : logs N r z 3 4 5 6 7 8 : r'oo r'58 2'OO z'32 z'SB 2'8r 3'OO 3'r7 *r) (n r.5 logs N Suict Running dichoto- along line mising i.e. (N *t)/z 'Optimum' strategy r'5o r'50 r.5 r.5 2'38 2'44 2'O 2.O 3'OO 3'OO 2.5 2.5 3'48 3'89 4'22 3'55 3'O 3.O 3'94 3'5 3'5 4'25 4'O 3'7* 4'5O 4'50. 4'5 4'75 4'80 5'O 4'Ot 4'Ot * Divided into 4 + 3. t Divided into 4 + 4. tDividedintog*3+3. 74 Fundammtals of Skill against the model. The attainment of maximum efficiency is likely to be rare as it involves the maintenance of a strategy in the face of many temptations to vary it. It may well take time to develop fully, for example Fitts et al. (lg6f) showed that when frequencies were unbalanced, the relative shortening of reaction times to the more frequent signals and relative lengthening of times to the less frequent gradually increased with practice. Some kind of serial classification procedrue seems evident in subjects a 4 z o o (J lr, (L (n o oo o = IL o o c, u, (D o z = f z. z ul = n 345 7 2 3 I 0 0r 1 LOG2(n+l) Figure 3.5. Average numbers of inspections required with different strategies in Table 3.r. The continuous line is r.5 logr(n + r), the open circles are for the strictest possible dichotomising strategy, and the filled circles are for the 'optimum' strategy. sorting cards of different classes on to piles: they move each card to the appropriate part of the table and then make more detailed searches and finer movements until the correct pile is located. How far it occurs in conventional reaction-time tasks is more difficult to say since subdecisions may not show in overt sub-responses. It is perhaps significant, however, that Leonard (rgS8) was able in a six-choice reaction to give two indications - in which of two groups of three the signal would occur, and which of these three was in fact the signal - about 'r sec apart without lengthening the total reaction time beyond that for a straightforward six-choice task. Idmtifrcation and Choice Ts The precise strategy adopted is likely in any case to vary with the way in which signals and responses are arranged. If there xrer say, very large ntrmbers of lights in a display which are removed at some distance from their correspondi.g keys and the lights and keys are not split up into groups, counting from one end may be the only method of ensuring an accurate response; so that if all signals occur equally often in a random order, mean reaction time should be linearly related to (N + t)/z and thus to N. What seems to be an illusuation of this is given by Morikiyo and Iida (tg6il who compared reaction times for 2, 4 and 8 choices when the siguals were either from lamps in a horizontal row or numbers on a 'Nixie' tube, snd responses were made by different fingers. Sfith the latter display Eq. 3.T held well (temporal uncertainty was low), but with the straight-line display reaction time increased approximately linearly with N. The same was true with the linear display when responses were all made with one index finger, but with the 'Nixie' tube display and this method of response the increase was somewhat less with degree of choice than Eq. 3.7 would predict. Why this is so is not clear, but Crossman (rgS6) has pointed out, and Ihight (196) has confirmed, that when only a single finger is used the differences of reaction time for different positions exceed those for different degrees of choice. Average times for several positions may thus depend on precise details of layout and procedure. Knight found that in a serial task when each response brought on the next qignal, reaction time was approximately a + b log D where D was the distance from the previous response k"y to the new one. When signals were presented at discrete intervals of time instead of seria[y, the same formula held with D representing the distance from the centre of the row of response keys. Similar considerations may well apply in card-sorting tasks, so that sorting times would be affected by the layout of the piles on to which the different classes are placed. Suppose, for exlmple, that 16 classes are arranged in a 4 x 4 square: an efficient strategy would be to search down the rows until the appropriate one was fotrnd and then along that row until the correct individual pile was reached. Strith such a strategy the average number of inspeaions would be (+ + r)/z for identifying the appropriate row and the same again for ident$ing the individual pile within the row. More generally we could write Mean choice reaction time : K(fr + r) G.g) This would apply exaaly only when {nwas a whole nrunber, but would hold approximately when it was not. The author has found Eq. 3.9 to grve a good fit to some card-sorting results obtained in undergraduate 76 Fundamentals of Skill practiel classes although the conditions in these were not sufficiently controlled for the results to carry much weight. Of more interest is the fact that Eq. 3.9 gles a good fit to Hick's (tg5za) results for two choices and above and a reasonable fit to data from other authors, although not quite as good as that provided by Eq. 3.2. Taking a broad view of the evidence and theoretical considerations, we may think of Eq. 3.2, and thus of Hick's Law, as an 'ideal' statement of a serial choice model which is never likely to be attained precisely in practice, but is approximated in various different ways. 2. Simultaneous scanning models The models discussed so far have attempted to break down the process of identification and choice into a series of subsidiary actions. The models now to be considered posnrlate a single continuous process. The earliest of them was proposed by Hick (t95zb) who noted that Eq.3.l could be rewritten r/(n * r) : e-rtrc 6.ro) where e is the base of the nattral logarithms and I the reaction-time. He argued that we can imagine the total range of sensory input as divided into (n * l) phases and that the left-hand side of Eq. 3.ro can be regarded as the a priorf probability of any one phase. The righthand side of the equation is the probability of a phase lasting as long as time T when it has a fixed probability df /K of vanishing at any instant dT. A decision to release the response is made as soon as the signal has lasted long enough for the probability of its having continued for that length of time to be less than the prior probability. Subsequent work in which several signals have been associated with each response has indicated, as we shall see later, that choice reaction time depends more upon the nrunber of possible responses than possible sigRals, but Hick's model could cover this point by assuming that all signals leading to a given response are treated as one phase. A different type of simultaneous scanning model is that of Christie and Luce (lgS6) discussed by Rapoport (r9Sg) and Laming Q966). It posnrlates that the incoming signal is compared simultaneously with all possible identifications, and the decision to respond is taken when all the comparisons have been completed. Since the time taken by each comparison is subiect to random variation, the larger the number to be made the greater the likelihood of one taking a long time and thus leading to a slow reaction. According to the version of this model set out by Laming Identification and Mean choice reaction time Choice : K> ".t" TT (c > -r) G.rr) where R, R, . . . R. are the ordinal ntrmbers of the various responses and /( and C are constants. Eq. 3.rr can provide a good fit to Hick's data, with C - r and correspondirg in a sense to no in Eq. 3.8. A mixed simultaneous and successive model has been proposed by Stone (196o) who suggested that the subiea might acctrmulate data about all possible inputs for a given length of time, snd then compare all possible pairs of inputs, to ascertain which was the largest, and decide for this. Such a model has clear affinities with the discrimination model of Fig. 2.9. It provides reasonably suaight-line relationships berween reaction time and log n, but requires at least one additional parameter. It must in fairness be said that Stone doubted whether his model was applicable to cases where the different signals were easily discriminable from one another, although in this his claim seems to have been over modest. It is extremely difficult to draw clear distinctions berneen the various successive and simultaneous scanning models that have been proposed. They :ue so flexible and several fit at least portions of the available data so well that it is impossible to prefer one to another on mathematical grotrnds alone: distinction needs to be made in terms of their parsimony in accounting for a wide range of experimental results. The successive models at present have the advantage of being more thoroughly worked out in respect of unbalanced frequency and expectation effects and of detailed behaviour when carrying out choice tasks, but this is not to say that corresponding elaborations of the simultan@us models would not prove successful (see e.g. Laming, t96z). One possibly significant point is that the simultaneous models have been conceived as a means of handling idmtifi,cation of rignal, whereas the successive models seem more applicable to choice of response: perhaps this is where their principal respective applications lie. 3. Neurological considerations The processes postulated by the foregoing models must be underlain by events in the nervous system, and it seems therefore reasonable to ask whether any leads could be obtained by considering these events direaly. The building of detailed neurological models is premafire in the present state of knowledge, but it is reasonable to sketch one in broad oudine. T8 Fundamentals of Skill Let us consider the making of responses in Hick's (t95za) experiments, in which the subject had from one to ten keys, each under a different finger. In the simple reaction condition when only one key was in use, his response could be relatively crude and undifferentiated: a gross movement of the whole hand, or even of the whole body would suffice. For two-choice responses with one key operated by each hand, some differentiation was needed in that one hand had to move while the other did not. With four possible responses, two by each hand, still greater specificity was required but the movement could still be a rotation of the hand to put one side down rather than the other. With all ro choices, there was no alternative to activating one finger to the exclusion of all the others. = z t- LJ Ll- o J IJ.J lJ.l J 2 ZONES ASSOCIATED WITH DIFFERENT FINGERS Figure 3.6. Diagrammatic representation of hypothetical build-up of neutral activity to control the fingers in a choice-reaction experiment such as Hick's. It seems obvious that this increasing specificity of response corresponds to a more and more precise localisation of aaivity in the braitr. Any response must be associated with activity in a restricted set of nerye cells, and for one response to be differentiated from another, the activity in these cells must exceed that in cells for other responses by a critical amount. 'W'e may envisage that a signal for a particular finger to move will have its maximum effect on the cells associated with that finger, but that there may be some spread of efflect to surrounding areas associated with other fingers as suggested in Fig. 3.6. If the aaivity builds up progressively with time, it might be represented at successive moments by the series of curves in Fig. 3.6. If so it is clear that any critical difference between aaivity in one region and in others will be reached sooner if the specificity of the response is low - for example Iduttifuation and Choice Tg when it can be made with the whole hand - than if it is high as when it has to be made with one finger and not with adiacent fingers. It is reasonable to suppose that a response would be triggered not by relative activity in different areas but by the absolute level in one. If so there must either, with the general build-up, go a 'backing off'which keeps activity in unwanted areas below the critical level, or the excitation of any one area must tend to inhibit other areas, somewhat as has been shown to occru between adiacent points in a sensory area (Hartline 1938, von Bekesy 1967). The posnrlation of inhibition as well as exciation is usually a weakness in a theory since, with suitable parameters attached, almost any behaviour cirn be accounted for. In this case, however, the obiection is not serious since the excitation and inhibition are presumed always to occur together. The model proposed here makes the subiect's task in selecting a response essentially similar to that of discriminating betrreen different signals as envisaged in Fig. 2.6. Its main limitation is that it is not, at its present stage of development, quantitative. Also it is perhaps a far cry from the spatial organisation of the motor cortex to processes of percepttral identification and the selection of non-nunual responses such as nonsense syllables or names of letters or digits. The analogy is not, however, far fetched or unreasonable since perceptual identifications and verbal responses must be based on physical traces which have some kind of spatial location in the brain. Schouten and Bekker (rg6il have suggested a somewhat similar approach to percepfiral rasks in terms of 'percepnral focusing'. This type of model appears able to account for a wide variety of evidence. It deals with the effects of unequal frequencies and of expectation by assuming that the subject can activate in advance the area corresponding to a given response, so that when a signal arrives the build-up required to produce a decision in favour of this response is less than that required for others. Evidence in favour of this view is contained in the results of Davis (r94o) who found that muscle actionpotentials in the responding limb built up during the foreperiod; although since the build-up it assumed to be cenual, such peripheral effects are not essential to the theory @onrinick and Thompson, ry66). Ability to hold such a 'preparatory set' over an appreciable period of time seems to be poor, as evidenced by experiments already cited in which foreperiod was varied systematically (see also Kartin, 1966). Indeed the rise of reaction-tfune found with long or variable foreperiods seems inevitably to imply that such preparation cannot be maintained. We can only speculate upon the reason, but it seems possible that a 8o Fundamentals of Skill build-up of activity would tend to spread to adjacent areas if it corrtinued for a long time. The shortening of reaction-time when substantial numbers of errors are made could be accounted for by a lowering of critical values leading to a shorter build-up but greater chance of the wrong response being triggered. Three more positive lines of evidence in favour of this type of model serve to distinguish it from the purely mathematical approaches. Firstly, it accounts well for the otherwise anomalous results obtained by Seibel (tg6f) who used a task in which all possible patterns of ro signal lights and ro response keys were used to yield rro23 choices. He compared this task with one in which five lights and keys were used with one hand to give 3r choices. It is understandable in terms of the model that the reaction times in both conditions were very similar - the second was only about 25 msec faster than the first - since the discriminatory difficulties involved in selecting patterns of fingers to depress would differ little once it had become necessary to distinguish each finger from its immediate neighbolus. Secondly, it seems reasonable to suppose that any spread of effect in the motor cortex would affect other areas in proportion to their distance from the focal pointr so that errors would be related to the 'neural distance' between correct and erroneous responses. There is some evidence from experiments by Blyth (1963, r96D that this is so. He found that in a four-choice task in which responses were made by the trro hands and two feet, the overwhelming majority of errors were due to the substitution of the wrong limb on the correct side. Occasional errors were made with the correct limb on the wrong side but never with the wrong limb on the wrong side. Further experiments by the same author made it clear that this result did not depend on the layout of the siguals: it seemed clearly due to responses on the same side being more readily confused than those on opposite sides. Thirdly, the build-up of activity we have postulated would probably take an appreciable time to die away. If sorthe model provides an explanation for the results of experiments (Bertelson, 196r , 1963, Bertelson and Renkin, 1966, Leonard et al., t966, Hale ry67) which have fotrnd that, in a rapid series, responses which are the same as those immediately preceding are made more quickly than those which follow different responses. Bertelson found that the effect largely disappeared if the interval benn een the completion of one response and the appearance of the next signal was increased from .o5 to .5 sec, and Hale fotrnd it much reduced when the interval was increased from .r to .6 sec, grving time for any after-effects to die away. Further evidence of a different kind Idmtification and Choice 8r but in the same direaion is contained in results obtained by Jeeves (see !7et[ord, 1958, pp. 9@8, also Jeeves, 196r) who compared delays of o, 'r and'2 sec between the end of one response and the onset of the next signal in a serial reaction task, He found that the delays shortened the reaction times, implying that some after-effea of the previous reaction which disappeared during the delay period could slow down a subsequent reactiorl - the after-effea of one response seems to have behaved as noise in relation to the next. Jeeves' results suggest that the average after-effect lasted about 30 msec for a group of subiects aged 18-33, and about 50 msec for a group aged 58-Tr. Results which link Bertelson's and Jeeves' findings with Blyth's have been obtained by Rabbitt (1966b) who compared the times taken in a serial reaction task somewhat similar to Blyth's. He confirrned that a reaction was on average fastest when it was identical with the one previous, and slowest when preceded by a reaction with the other limb hand or foot - on the same side: the after-effects which in Blyth's experiments caused errors, slowed down responses by Rabbitt's subjests. It seems clear that similarity of response is more important than similarity of signal: Bertelson (lg6S) who compared sinrations in which each response was linked with either one or two signds, forurd that changing from one signal to the other leadirg to the same response had much less effect than changing from one response to the other. Williams (1966) in a trno-choice reaction task in which somewhat longer periods elapsed between each response and the next signal, found that reactions were acnrally quicker to changed than to repeated signals. However in one of her experiments in which, instead of each response being associated with its corresponding signal, one response was made when a signal was the same as before and the other when it was different, she found reactions were quicker both with changed signals and also with repeated resporrses. The implication seems to be that change of signal and of response may in certain circumstances have opposite effects which tend in most cases panly to cancel one another. Confiruration that it is the actual limb moved rather than the control manipulated that causes the shortening of repeated responses is given by Rabbitt (tg5S) who used a multi-choice serial reaction task in which each hand was used for several keys, and these were placed too far apart for manipulation by individual fingers. He showed that responses were made significantly faster if the preceding response had been rnade by the same hand than if it had been made by the other. There is, perhaps, I perceptual equivalent to \Williams' and Rabbitt's findings in the results of an e{periment by Nickerson (r965a). He displayed pairs of consonants, 8z Fundamentals of Skill one after the other, and required subiects to say as quickly as possible whether the second was the same as or different from the first. Responses of 'same' were substantially faster than those of 'different'. Of the various successive, simultaneous and neurological models we have surveyed, some have, as we have already noted, been clearly aimed at explaining choice, while others have been conceived essentially in terms of identification. Their applicability may thus depend on the extent to which these two processes contribute to choice reaction-time. This is the question we consider next. FACTORS AFFECTING THE EXTENT TO WHICH REACTION-TIME RISES WITH NUMBER OF ALTERNATIVES The slope in Eq. 3.r for many sttrdies of subiects in their twenties using conventional light signals and key-pressing or spoken responses, is remarkably constant at about S-T bits per sec (e.g. Merkel, 1885, Hick, r912a, Hyman, 1953, Brown, 196o). It rises a little with age in some snrdies (e.9. Griew, r958b, c, 1964, Suci et al., 1960) although not in all (Crossman and Szafran, 1956, Szafran, 964)., ilrd it is possible that the incteased slope with age is associated with cardiac deficiency rather than age as such (Szafran, 1966). Essentially the same rate was found by Pollack and ]ohnson (t963a) as the maximum for monitoring a series of binary digits (o or l) briefly flashed one at a time on a screen. However, several sttrdies in which subjects have had to respond verbally have yielded much higher rates, ranging from 14 to 17 bits per sec for naming obiects, colours or designs (Morin et al., t965, Oldfield and Wingfield, 1965, Oldfield, 1966), through about 16-9o bits for repeating digits shown singly (Brainerd et al., 1962, Stone and Callaway, r96D and about 4o bits for repeating words shown briefly from vocabularies ranging from z to rrooo (Pollack, r963b) up to about roo-16o bits per sec for repeating letters shown singly (Fitts and Switzer, 1962, Morin et al., 1965). It seems that the slope depends to a considerable extent on the relationship between signals and their corresponding responses. The earliest clear demonsuation of this seems to have been Crossman's (lgS6) experiment already desc,ribed in which he compared symbolic and nonsymbolic displays in a button-pressing task: the slope for the former was about five bits per sec and for the latter about 15. Confirmation is contained in results by Griew (r958b, c, 1964) for a task in which subjeas moved a stylus from a central point to one of zr 4 or 8 'targets' arranged in a semicircle around it. He compared conditions when each Identifrcatiut and Choice 83 sigual light was just beyond its corresponding target with those when it was iust beyond the corresponding target on the opposite side of the semicircle, and fotrnd the slope in the latter case to be about twice that in the former. Further striking evidence is provided for a very different kind of task by Treisman (rg6S) who showed that the accuracy with which subiects could repeat English or French words fell off much less as speed of presentation was increased, than it did when they had to translate from the one language to the other. This was true even for bilingual subiects. It has been claimed by Leonard (rgS9) that if the relationship between signal and response is made sufficiently direct - or 'compatible' as Fitts has termed it - the slope becomes zero. His subieas responded by pressing the armatures of relays on which their fingers were resting, and the signals consisted of vibrations in the same annanues. Leonard found a rise of reaction-time from simple to two-choice conditions, but none thereafter to four- or eight-choices. Some rise from simple to rwo-choice conditions is likely in that when only one response is required it can be prepared to an extent that is not possible when any of two or more may be called for - in the simple case the uanslation mechanism can be pre-set but in the choice condition it cannot. The equality of reaction time for choices above two is, however, surprising and certaiqly calls for an explanation. It has been further claimed by Mowbray and Rhoades (lgSg) and Mowbray (196o) that with sufficient praaice or familiarity, reactiontimes for degrees of choice at least up to ro can be brought to the same level as two-choice, even though the relationships between sigual and response are not entirely direct. The degree ofindirectness in the former case was slight - responses were made by keys under the subiects' frngers and the signal lights were laid out on a panel in the same pattern - and subieas were given extensive practice with two and four choices. Reaction-times rose appreciably with degree of choice early in practice but became equal after some 36rooo reactions had been made. In the latter case a fanriliar relationship was used - the signals were digits shown singly and the subject responded by speaking the number concerned. \fith d.ifferent groups, 2, 41 61 8 or all ro digits were used. Mean reaction times were very similar for all groups. Unfornrnately a doubt attaches to the interpretation of these results. In Leonard's and Mowbray and Rhoades' experiments different numbers of fingers were used for different degrees of choice, but one of the index fingers was common to all degrees and the results for this one only were analysed. The fingers used with two choices were also used 84 Ftmdammtals of Shill with four and those used with four were also used with eight. Now if a subjea followed any kind of serial strategy it seems likely that he would have started each trial by 'inspecting' one of the two signals and responses used in the two-choice condition and that he would thus have achieved very similar times for the corrmon index finger for all degrees of choice, although if results from all the fingers had been analysed the times would have been found to rise from two to four choices and again to eight. Mowbray's (rg60) experiment avoided this criticism by using a non-manual response and different groups of subieas for different degrees of choice, but it failed to control the amount of practice. Each of the signals used in any condition was presented 6o times to each subiect: so that those who were given two choices had a total of rzo trials whereas those with ro choices had 600. If there was any shortening of reaction-time with practice it would become more marked with higher degrees of choice and exaggerate any tendency towards equality between different degrees. A fiuther warning is contained in results obtained by Fitts and Switzer (tg6z). They found that mean times to repeat digits projected on a screen rose progressively with number of alternatives when familiar sub-sets were used such as r, z; r, 2, 3, 4; or r-8, but that results were less regular with unfamiliar sets such as 2, Ti 41 7i or 4, 51 61 7. Similar results were obtained when the familiar sub-set A, B, C was compared with the unfamilisr E, B, P. The latter produced response times comparable with those when the whole alphabet was used, and suggests that when a subject has to deal with an unfamiliar sub-set drawn from a larger familiar set, he cannot rid his mind ofthe unwanted members of the larger set. In such cases the failure of reaction time to rise with size of sub-set does not imply a breakdown of Hick's Law in any fundamental sense - it merely implies that the size of set from the subiect's point of view is larger than it is from the experimenter's. In line with the results of these experiments are those obtained for maximum rates of reading. Pierce and Karlin (tgSil, using words drawn from the most frequent 5oo in American use found that average reading time rose from about '26 to'3r sec per word as the vocabulary rose from 2 to 16 items - an incremental rate of about 6o bits per sec. There was a further rise to about '4o sec when words were randomly drawn from a 5rooo-word dictionary but, as the authors point out, these words were often longer. Average times were, however, closely similar for vocabularies of 16 to 256 conrmon words and this fact has led the authors and others since to conclude that maximum reading rate is independent of the information contained in the items. It seems very Identifi&tion and Clwice 85 possible, however, that it is difrcult to absuact a restriaed vocabulary from the totality of common words. Further evidence pointing in the same direction comes from two experiments by Conrad (t96za). In the first subjects read, as rapidly as possible, nonsense syllables drawn randomly from lists of 4, 8, 16 or 32. The times taken increased with the number of alternatives, but the increase was less for syllables having a high association-value than for those having a low one. In the second experiment subieas read lists of nonsense syllables drawn from either 4 or 32 dternatives on three successive days. The times required to read the lists decreased markedly and the difference of times for the two lists also decreased although it remained appreciable. By contrast over the same period, the times taken to read familiar threeletter words diminished little and *re times for lists drawn from 4 and 3z alternatives were closely similar. There is an additional difficulty in using maximum reading rates as a measure of capacity for processing information, in that the rates may well reach the level at which motor factors and the monitoring of speech limit performance. Admittedly readirg of random words is, as Pierce and Karlin showed, slower than repeating a sentence over and over, but this latter is not an adequate control task since the repeated sentence \rill almost certainly not be monitored to the same extent as random words and may well not be so precisely pronounced. Whatever reservations there may be about the view that compatibility and familiarity can abolish the rise of reaction time with degree of choice, there is clear evidence that they can markedly reduce it. Three sets of experiments may be especially mentioned: Firstly, Davis et al. (l96la) played nonsense syllables recorded on tape to their subiects who responded by repeating each syllable as quickly as possible. The times taken to repeat back syllables drawn at random from sets of zr4 or 8 rose as predicted by Hick's Law. The slope flattened rapidly with practice from about 25 to roo bits per sec: the two-choice time remained about the same while the times for four and eight choices became markedly shorter. The authors also argued that for very familiar sets the slope should be low without practice. Comparing digits with letters - a set of ro with one of z6 - they fotrnd a difference of time which implied an incremental rate of about 70 bits per sec. Secondly, Knight (rg6il measured subiects' reaction times for all degrees of choice from r to 8 on two successive days: the subjects then practised the 8-choice task for 16 min per day for zo days - five days per week for fou weeks. After a further test similar to that on the first 86 Fmdamentals of Skill two days they again practised for a further eight weeks after which a final test was given. The simple and two-choice reaction times were little affected by the practice, but those for higher degrees of choice were all markedly reduced. The average slope from z to 8 choices on the first day was about 14 bits per sec. After both one month and three months of practice it had flattened to about 43 bits per sec but still remained appreciable. Thirdly, the effects of compatibility on reaction time are shown by Brainerd et al. (t962) who gave their subieas two-, four- and eightchoice tasks with all possible combinations of nro rypes of signal and two types of response. The four combinations, snging from least to most compatible, and the results obtained are shown in Table 3.2. It TABLE 3.2 Signal-response combinations used and results obtained by Brainerd et. al. (t962). Figures are in bits per sec Sigrral Response Incremental rates of information uansmission Self-paced, presentation Signals presented of signals in continuous singly series Numbers proieaed Pressing keys corresponding to the on screen numbers and placed conveniently under the subiect's fingers 5'5 S'6 Keys as above lights 4'g 9'o 7'4 numbers go.g 16.4 Lights arranged in Speaking numbers same pattern as correspond,ing to keys Lights as above Numbers as above Repeating the 5'6 The results are based on a total of z4o subjects - 20 for each of three degrees of choice in each of the four conditions. Each subiect had a run of roo seH-paced trials, and 5o trials with sigRals presented singly. will be seen that the rates vary from values similar to those found by Hick and Hyman in the less compatible conditions to values similar to those obtained by Davis et al. with the most compatible. Taking the evidence as a whole, two conclusions emerge clearly: Identifuatiut and Choice 87 firstly, the flattening of the slope relating reaction-time ro degree of choice is associated with increased familiarity or compatibility of the relation between signal and resPonsa Thus in the experiment by Brainerd et aI. the highest rate was attained when the familiar set of siguals (numbers) was paired with its familiar, normal response (speaking). The next highest was when the unfamiliar set of signals (lights) was paired with a closely compatible but unfamiliar set of responses (key pressing). The numbers paired with key pressing or lights with spoken numbers both yielded relatively low rates. SUre can therefore identi$ the steepness of the slope as due largely to the involvement of the translation mechanism (Fig. r.3, p. r9). S7e should perhaps add that the effect seems to be highly specific to particular conditions: for example Lamb and Kaufman (lg6S) and Kaufman and Levy (1966) using a highly compatible arrangement of lights and keys obtained nearly flat slopes relat'ng times for different degrees of choice when all signals were of equal frequetrcy, but in two choice tasks with unequally likely alternatives the less frequent response was substantially slower and the more frequent quicker than would be expected from the equal frequency results - the opposite of the result obtained by H),orao (lgSf) with his less compatible task. Secondly, the flattening of slope represents a true raising of the rate of information transfer for higher degrees of choice: in other words, some of the 'work' that would otherwise have to be done by the translation mechanism has been saved. How this is achieved is not known, but one plausible suggestion is that the connections between various identifications and their corresponding responses become 'built-in' and thus ready for irnmediate use instead of having to be to some extent worked out afresh for each uial. Any residual rise of time with increase in the number of alternative responses might be due to the translation mechanism still requiring slightly longer time to deal with larger numbers of alternatives. This would follow, for example, if flattening of the slope implied a change from a selection procedtre involving a series of sub-decisions to a single decision of the tJpe envisaged in Fig. 2.g (p. +5). Alternatively it might represent the time taken by the perceptual mechanism to identi$ the signal. For an answer to this question we nrn to a further line of evidence. SEPARATING IDENTIFICATION FROM CHOICE Perhaps the most direct attempt to separate the times required for identification and choice is *rat of Hilgendorf (1966) using a task in 88 Fundamerttals of Skill which the signals were illuminated digits or other symbols shown on a small screen and the responses were made by pressing qpewriter keys. Each trial started with the subject pressing on an additional 'home' key with the palm of the hand. He was instructed that as soon as the signal appeared he was to identify it and then press the appropriate key or keys on the typewriter. As soon as he raised his hand from the 'home' key the light illuminating the signal went out so that there was no chance of continuing to observe the signal once the responding movement had begrm. Hilgendorf found that the total time to raise the hand from the 'home' k.y, press the necessary tlpewriter key or keys and return to the 'home' key was well fined by Eq. 3.r with a slope of about 5.5 bits per sec - a figure close to Hick's. The time between the appearance of the signal and raising the hand from the 'home' key was also well fitted by Eq. 3.r but with a slope of about z7 bits per sec. These results suggest strongly that identification and choice are separare processes with the former taking place much more rapidly than the latter. Further evidence leading to the same conclusion comes from two ftrrther types of experiment which we shall consider in turn: Reaction to some only of the signals presented Donders in his pioneer work (1868) sttrdied not only simple- and choice- (a- and b-) reactions but a third arrnnBement which he termed the c-reaction, or as it has come to be called selectioe response. fn this, two or more signals are presented, one at a time as in a b-reaction task, but response is made only to one. Donders found c-reaction times were intermediate betrnreen those for a- and b-reactions and argued that the difference bet'ween the b- and c-reaction times was the time required for choice of response, and the difference between the a- and c-reaction times was the time taken to identify the signal. Subsequent work has largely vindicated Donders' position, but has also shown that the sinration is more complex than was originally supposed. We may begrn with an experiment by Broadbent and Gregory $962) who compared two-choice b- and c-reactions for different levels of compatibility between signal and response. For the less compatible conditions c-reactions were quicker than b-reactions, as Donders fotrnd, but for the highly compatible conditions the times for b- and c-reactions were about equal - indeed the latter were slightly longer. The obvious implication is that in the highly compatible conditions identification of signal took no time at all. This equality cannot, however, be taken at face value. Forrin and Morin (1966) actually found c-reactions s-ub- Idffitifuation aild Chuice 8g stantially lurg* than b-reactions, and suggested that the inhibition of response to the unwanted items affected the speed of reaction to the wanted ones. Mowbray (196o) found that c-reactions were quicker than b-reactions when response had to be made to one of trro possible signals, but were substantially slouter than b-reactions when response was to one of eight or ten siguals, snd suggested that this was because the average interval between responses was longer in the latter case: long intervals, like long foreperiods in simple reactions, should lead to long reaction times, and the c-reaction time may therefore be lengthened by temporal uncertainty effects. In confirmation, he noted (Mowbray 1960 that c-reactions are affected by the distrihttion of intervals between 'key' signals to which response has to be made. Mowbray's suggestions can be tested by manipulating either the rate at which signals are presented or the relative frequencies of key and non-key signals so as to keep the mean times between key signals constant while varying the ntrmber of different non-key signals. Brebner and Gordon (1962, l960 have shown that when this is done, there is still a rise of c-reaction time with ntunber of different non-key signals, indicating that the time required to identi$ a key signal rises with the number of different non-key siguals. It should be added also that Nickerson and Feehrer (lg6+) who exposed a series of letters one by one and required subjects to press a key in response to some but to ignore others, fotmd that reaction time lengthened ryith increase in the number of letters to which response had to be made. Perhaps the clearest confirmation of Donders' results is by Taylor (t966) who used a two-choice task in which one of trro coloured lights was presented after a warning slgnal followed by a foreperiod rangng from'8 to r'j sec. Taylor compared four conditions: (i) b-reactions in which responses were made to both lights, (ii) c-reactions in which responses were made to one Ugbt and the other was igRoreq (iii) b-reactions in which only one light was used - one response was given to this and the other response was given when the warning signal appeared but no light followed - and (w) c-reactions with response to the one light and no response to no light. Using only responses to the 'key' light, the difference between (ii) and (rv) provides a measure of the need to discriminate benneen signals and the difference betrreen (iii) and (rv) a measrue of the time taken for choice of response. The sum of these two differences should equal that benreen (i) and (iv). Taylor fotrnd that the first two differences were z5 and 22 msec respectively making a total of 4T as compared with 44 msec observed for the third a very substantial agreement. Fundamentals of Skill 90 It should be noted that the c-reaction has obvious similarities to scanning tasks in which subiects search through lists for particular items - for example a particular letter or word among other letters or words. The concern of most of the experiments carried out so far is different from oru present one, but Oostlander and de Swart (t966) have noted that the time required for searching increases with the size of the set from which the items have been drawn, in a manner consistent with Hick's Law. Time has also been shown to rise with the number of different items being sought in any one scan (Neisser, 1963, Kaplan and Carvellas, 1965, Kaplan et al., t966, Nickerson, ry66), and when the definition of a class of words or other signals sought is wide than when it is naffower (Foster, t962, Neisser and Beller, 1965). The broad indications from the evidence on c-reactions seem clear that, even when no choice of response is required, reaction-time rises with the size of the set from which the signals are drawnr so that it is difficult to avoid the conclusion that this time is taken in identiSing the signal. The amount of the increase is usually much less than when responses have to be made to each signal and one must therefore suppose that percepnral identification proceeds much faster - benreen five and twenty times as fast - as the selection of response in sinrations where signals and responses are not higtily compatible or familiar. If so, it is reasonable to regard the residual slopes forurd in such experiments as those of Davis et al. and Fitts and Switzer where signals and responses cre highly compatible or familiar, as due to the time taken to identiS the siguals. It is perhaps fair to argue that there is a biological advantage in having the percepnral mechanism work substantially faster than the translation mechanism since it is much more at the mercy of external events which must be perceived as they occur. To do this a high peak capacity is needed even if on most occasions it is not fully used. Action, although it may have to keep approximately in step with events, usually permits some flexibility of timing and can thus be adequate with a lower maximum rate of information handling. Fewer categories of response than of sigual Several experiments investigating the relative effects on reaction time of trncertainty regarding signal and response have used tasks in which more than one response has had to be given to any of nn o or more siguals. The earliest is that of Crossman (rgSf) who found that the time taken to sort cards into two piles, one of Red Picnres plus Black Plain and the other of Black Pictures plus Red Plain, was similar to that Ident;fication and Choice 9r for sorting into four suits and substantially greater than for sorting into two colours. This result was obtained from only one subiect, but he had been well practised. It seems to favotrr the view that both the number of signal categories and response categories, or the number of signal-response contuct'ions, determines sorting time. On the other hand, Morin et al. (196r), using a conventional choicereaction task obtained indications that only the number of rsponse categories was important, rt least for well-practised subiects. They compared the five conditions set out in Fig. 3.7. Of these the first three are straightforward simple, trro-choice and fotrr-choice arrangements. Condition IV can also be regarded as a suaightforward twochoice benneen circles and squares. The times for thse fou conditions Signals: OIOOII Conditions: I II III IV 2 2 2 3 I 4 v 2 2 I Figrrre 3.7. Conditions used in a choice-reaction experiment by Morin et al. (196r). The signals were projected from slides onto a small screen. The subiect's responses were made by pressing microswitches on which his fingers were resting lightly. In each condition ro subieas perfonned T blocks of 16 trials on each of z days. The numbers rt 2t 3 and 4 refer to the responses rnade to the signals under the various conditions. rose as exPected, although the increase from simple to two choice was somewhat larger than usual. Times for both nro-choice conditions II and IV were closely similar. The crucial question concerned condition % which was analogous to Crossman's task. The times for this condition were intermediate between those for the two- and fotrr-choice tasks early in practice, but became virnrally identical to those for nro-choice after about r8o trials. In order to pursue the apparent discrepancy of fact between the results of C,rosslnan and of Morin et dl., Cameron (rg6+) used the latter's designs in a card-sorting task, reproducing conditions II, III, IV and V of Fig. 3.7, He found that the times for condition V were a little lutger than for the four-choice condition III and much longer than for the two-choice conditions II and fV. Essentially similar results were rePorted by Fitts and Biederman (rg6S) who repeated conditions II-V of Fig. 3.T in a task similar to that used by Morin et al. A possible 92 Fundananttab of Skill explanation of the discrepancy betrnreen the results of the original and subsequent investigators lies in the fact that the subiects employed by Morin et al. were strikingly inaccurate, least so in the four-choice condition and most in condition V. The subieas in the other experimeuts made relatively few effors and their findings seem therefore to be the more worthy of accePtance. The results surveyed so far, would be broadly consistent with the view that choice-reaction time is a function of the number of signalresponse connections, so that in Crossman's task and condition V of Fig. 3.7 four rather than two connections were involved. To be precise it should be the probability of such connections rather than their number which influences reaction time, as is indicated in results obtained by La Berge and Tweedy (tg64). Their subiects responded wirh one hand to a green signal and wittr the other to either a red or a blue. Reaction times to red and blue were influenced by altering their relative frequencies even though their combined frequencies, and thus the frequency of the response made to them, remained the same. Results of experiments by Rabbitt (lgSg) suggest, however, that this view is too simple. His subjects sorted packs of cards on which letters or digrts had been stencilled into 2t 4, 6 or 8 piles. With some packs only one letter or digrt had to be sorted into each pile, with others 21 3r4 or 8. He found that the times taken rose sharply as the number of symbols per pile increased from one to two, but relatively little thereafter. Rabbitt repeated the experiment using a more conventional reaction-time apparatus \dth which subiects pressed keys in response to digrts or letters proiected on a screen, and found the same pattern of results, although only after fairly long practice. Very similar results have been obtained by Pollack (1963c) who timed subieas classtrying lists of words into superordinate classes and varying in different lists the ntrmber of words belonging to each class. The times rose substantially with the number of superordinate classes. fn most cases they also rose substantially \ilith the nunrber per class from one to two but relatively little thereafter. The same implication is perhaps contained in a further experiment by Rabbitt (lg6+) who found that when subiects sorted cards on which there was one relevant symbol and from o to 7 irrelevant, times rose substantially as benreen o and r irrelevant symbols, but little more with larger numbers. These results suggest a two-stage process consisting of (t) the identification of a letter or digit or word as belonging to a particular group of symbols which the subiea has been told to place together, and (ii) the selection of the correct response to it. These two stages seem unlikely Idmtification and Choice 93 to overlap because trntil the first has been completed the second can hardly begin. If so we can regard the times for one symbol per pile as a measure of the speed of (ii) and the differences betrn een the times for one and two symbols per pile as a measure of the time taken by (i). The faa that in Rabbitt's (rgSg) experiment times continued to rise a little when six and eight piles were used with three or four symbols per pile could be accounted for by assuming that the subiect has some difficulty in remembering the groups to which the t81z symbols concerned belong. This might imply a limit to the number of items which carr be 'held ready' in some kind of short-term memory: if so, Rabbitt's results suggest the number is about 16. Such a two-stage process could equally apply to Crossman's and the other experiments using condition V of Fig. 3.7, if account is taken of inacctuacy in the case of Morin et al. The time taken to identi$ the group to which the signal belongs has been shown to vary with such conditions as the degree of familiarity of the grouping (E. Smith 1967), and presrunably also varies according to the discriminability of the signalsr so that it should not be expected, except fornritously, to equal the difference betrreen two- and fourchoice reastion times. In an attempt to test the validity of this two-stage theory by comparing reaction[times when the group to which a signal belonged was and was not indicated in advance, Forrin and Morin (tg6il showed that the advance information did in fact save time, although not to the full extent predicted. If the theory is tenable there are evidently some complicating factors still to be worked out. The question has been raised of whether the identification stage follows a serial classificationl or a simultaneous one orr more specifically, whether particular aspects or 'dimensions' of a sigRal are identified separately in series or together in parallel. The problem has been lucidly discussed by Treisman (1966). We may consider it in terms of an experiment by Nickerson (r967a) who presented signals for brief intervals and required subjects to press one of two keys to indicate whether or not the signals satisfied certain criteria. The siguals were of three shapes: circle, square or triangle; three colours: red, yellow or blue; and three sizes: large (z in), medium (t in) or small (+ h), in all possible combinations making z7 in all. In any run, half the signals satisfied the criterion or criteria and half did not. The criteria used are set out in Table 3.3 together with the predictions of the two ffierent theories. Results were on the whole more consistent with series than $dth parallel analysis although Nickerson noted some anomalies requiring further investigation. What appears to be clear evidence in favour of serial processing is 94 Furd,aruentals of Skill TABLE 3,3 Combinations of criteria used in a classificatory task by Nickerson (r967a), together n)ith predicted results according to ta)o theories of perceptual analysis Predicted results if Predicted results if Criteria designated different features are different features are as relevant analysed serially analysed simultane- ously Single Red I Other Circular ffeatures Large J irrelevant Disjunctiae Red or circular I Large or rcd I Large or circular) Large or ted or circular Quicker than both dis- Slower than disiunctive. iunctive and conjunc- Quicker than contive. iunctive according to Christie and Luce (tgS6) model. Slower than single. Quickerthanbothsingle Quicker than or equal to and conitrnctive. coniunctive. Quicker Quicker if both c:riif both ctiteria satis- teria satisfied than if fied than if only one. only one. Slower than other dis- Quicker than other dis- iunctives. iunctives. Conjunctiae Both red and circular Both large and red Slower than single. Slower than single or Equal to or slower disiunctive. than disiunctive. Both large and circular Large and red and circular Slower than other conjunctives. Slower than other cooiunctives. contained in the results of a series of experiments by Posner and Mitchell (1967). Subiects were presented with pairs of letters, which might be either capitals or lower case, &nd had to indicate as rapidly as possible whether the members of the pair were 'sarle' or 'different' according, in different runs, to criteria of either physical simil.rity (e.g. AA) or similarity of name (e.9. Aa) or according to whether both were vowels or both consonants (e.9. Ae or BC). The reaction times obtained were such as to imply that the processes involved in these three tlpes of identification were separate and the times taken were additive. Identifuation and Choice 95 FURTHER STUDIES OF PERCEPTUAL SELECTION The principles trnderlying the models we have outlined appear to apply also to the results of some other experiments on identification which are not concerned with reaction-times. For example, Fraisse and Blancheteau Qg6z), whose subiects identified nonsense-syllables drawn at random from sets known beforehand, found that the minimum time syllables had to be exposed to secure recognition rose approximately linearly with the logarithm of the number of syllables in the set from a mean of tz'9 msec with two alternatives to one of r5.4 msec with f,flteen - a small but consistent and significant rise. As a further example, Miller et al. (lgSr) used monosyllables drawn at random from d,ifferent size sets, again known to the subiects beforehand, and presented them through earphones in wideband noise which made them difficuk ro hear. They found that the proportion of syllables heard correaly fell as the number of syllables in the set incteased from 2 to 4rB, t6r 3zr 256 and 'all possible' syllables. Similar results were obtained by Miller (rgSil who also showed that the fall became steeper as the signal-tonoise ratio became poorer. This kind of simultaneous relation io both set size and signal-to-noise ratio fits well with the simultaneous scanning models and with Fitts' approach to serial classification (p. 72) since in all these cases the subiect's task is conceived as one which will be affected by both these variables. Ftrrther evidence in the same direction has been provided by Reid et al. (t96o) who found that words exposed briefly were more acctgately perceived the greater the extent to which the category within which they fell was specified beforehand, and by Binder et al. (1966) who found that the accuracy with which parts of briefly exposed picnrres of obiects were recognised increased with the extent to which the picnrres had been learnt beforehand. Such famitiarity does not seem to affect the subiea's ability actuatly to see the obiea, since it makes no d.ifference to his ability to iden@ an object as the 'same' or 'd.ifferent' from one exposed before: it is rather his ability to idmtify it that is improved (Robinson et ol., 1964). Long et al. (lg60) have suggested that the reason for such easier identification is that the smaller the set the more the subject is able to identi$r and use .key, distinguishing features between the different items. In other words, he can perceive accgrately on the basis of a part only of the data. The same argument is used by Rabbitt (rg6il to explain some of his restilts with choice-reaction tasks. Evidence in favotu of this view is also contained in the fact that when irrelevant material remains the same throughout a uial or series of 96 Fundamentals of Skill trials it has less effect than when it changes (Rabbitt, tg67a, Zeaman and Denegrc, t967), Similar indications that the greater the information in the items presented, the stronger the siguals required for adequate identification are given by experimenters using 'natural' sets of material. Postman and Bruner Gg+g) found that the exposrue time required to recognise which of trro words shown denoted a colour, was shorter than that required to decide which denoted either a colour or a food: the average times were r9r and zz8 msec respectively. Again Miller et al. (lgSr) found that words were more accurately recognised when presented in sentences than alone. This result is to be expected from expression 3.4 since the context of a sentence severely restricts the number of words likely to occur at any point, so that if the subject can glean anything of the strucftre and content of the sentence as a whole, he is in effect recognising each word from a restricted range of possibilities. Further effects of the sizes of 'natural' sets on identification are shown in experiments where subjects had to identify material without any previous indication of what the obiects might be. For example, several investigators (see Spielberger and Derury, ry63) have shown that exposure times needed for recognition of common words are shorter than those needed for words in less frequent use. Turning to non-verbal material we may note particularly experiments by Verville and Cameron (1946) and by Wallace (t956). The former used incomplete picttues proieaed on to a screen until identified, or until 9 min had passed. The latter used geometric designs, silhouette figures and more complex pictures shown on a band moving behind a slit. The slit could be varied in width and with it the exposure time. Subiects were given exposrues until recognition was achieved or until a fixed number (usually five) had been made. The authors in each case noted that subieas who tried an identification which they were told was wrong tended to choose others within the same general class before moving to other classes: for instance, if they had volunteered the name of an animal, they would try other animals before moving to, say, plants or inanimate objects. It looked, in short, as if their categories of identification were ordered in 'natural' sets of this kind and they tended to rrur through likely members of one set before moving to other sets. The relationships observed by Wallace between correct identification and exposure time are perhaps in line with this view. She forurd that the proportion of designs identified correctly rose approximately linearly with the logarithm of the exposure time totalled over all exposures. A sample of her results is given in Fig. 3.8. The slope varies with the Idefuation and Clwice 9l complexity of the material, but seems to be suikingly linear in all cases. The time relationships in these various experiments are what would be expected with a serial classification model operating 'in reverse'. When the total set of possible identifications is known in advance, the subiect selects first a broad class, then finer sub-classes until one sufrciently precise is attained. When the total set is not known, he 100 o 75 UJ tr E z [! I J (J l-rJ G, g. o o (, o- O SIMPLE GEOMETRICAL FIGURES a o l! o X MORE COMPLEX BLOCK FIGURES 25 + REPRESENTATIONAL SILHOUETTES trJ O PICTORIAL LINE DRAWINGS (9 F z. lr, () c. UJ (L 0 0'l cuMULATTvE vrEw,*n ,,,11rN sEc. ,.ot'ur.or., 1'0 1'5 Figrrre 3.8. Results from an experiment by l7allace (rgS6) showing the increase in the percentage of displays identified correctly with increase in viewing-time. Each of 16 subiects aged berreen 18 and 3o viewed 4 of each class of display. selects a restriaed class and runs through it, then if he is unsuccessful he tries progressively broader classes until identification is achieved. The perseverative tendencies shown by Verville and Cameron's and Wallace's subiects could be plausibly regarded as another manifestation of the after-effects already discussed in relation to the repetition of response. It is reasonable to suppose that any spread of effect from one menrber of a class will tend to affect other members of the class more than members of other classes: it would thus make identifications D 98 Fundammtals of Skill within the original class more readily available than those in other classes. Perhaps the most extreme form of this process is seen in senile states. Hurwitz and Alison (rg6S) note that a senile patient asked 'what is the capital of England' may correctly reply 'London'. ff immediately after he is asked a different question such as 'what did you have for breakfast' he is likely again to reply 'London'. Iq however, a few minutes' gap is left between the questions the answers to the second will also be correct - the after-effect of the first question and answer have died down so that the answer 'London' is no longer in the fore- front. Selective perception It has been recognised for a long time that a person reacts to only a small fraction of the total information that comes in through his sense organs. There appear to be two ways in which this selection occurs: firstl5 if we conceive of identification as proceeding by a process of serial classification, one form of selectivity would be that classification is carried only so far as is necessary for the task in hand. Thus, for example, a subiect sorting cards into suits observes the suit-symbols on the cards and ignores the numbers which on other occasions he might attend to. Many of the classical experiments on perception, showing that a broad design is observed while specific details are not, can be explained in this way. A second method of selection appears to be that certain classes of incoming data are 'filtered off' at a relatively early stage of the perceptual process. This conclusion has resulted from a substantial number of experiments on selective listening. The subjea is required to respond to one of two or more messages presented simultaneously, and to iguore the others. The task is in many ways analogous to Donders' c-reaction with more complex signals and, usually, more complex responses. Early evidence has been surnmarised by Broadbent (1958) to whom also much of it is due. We shall, therefore, outline only some of the main indications and more recent work. When two conversations arrive simultaneously over a loudspeaker, subiects usually have difficulty in listening to one and ignoring the other (Broadbent ry5za). The effect has sometimes been thought to result from masking in the inner ear, but this is not so because on occasion the two voices can be distinguished reasonably well: the confusion is central. Selection is easier if the wanted and unwanted voices differ in physical characteristics, as when one is a man's and the other Iduttifuation and Cltoice gg a woman's (Broadbent l95zb)r or when one voice is used for both conversations but one conversation is louder than the other or has the lower frequencies removed (Egan et al., rg54). Seleaion is also facilitated by spatial separation of the two voices in different loudspeakers, one on each side of the subject (Poulton, 1953). Similar improvements are obtained by using stereophonic recordings in which the two voices appear to come from different positions (Broadbent, ry50 or when the messages arrive with different relative intensities at the two ears (Treisman, r964b). These results are in line with those of Hirsch (t95o) who found that speech was easier to hear in noise if the loudspeakers conveying the speech and the noise were placed on opposite sides of the subject or when the speech was to one side and the noise directly in front. They are also in line with results obtained by Licklider (1948) who presented speech and noise in earphones and found that hearing was easier when the speech was in phase and the noise out of phase, or vice versa, between the two ears. Taking these results together, they imply that selection can be made not only on grounds of straightforward physical characteristics such as pitch and intensity, but on more subtle phase differences bennreen the two ears, and the various complex physical characteristics which differentiate one person's voice from another. The clearest separation is obtained, however, if the wanted and unwanted messages are fed by earphones separately into the two ears, as in the now classical experiments by Cherry (tg53). In these, subieas repeated ('shadowed') a message played into one ear while ignor- ing one played into the other. Practically nothing could be reported from the 'reiected' effr and subiects were unaware of a change of language or the substitution of a record of speech played baclsilards. Facts of this kind led Broadbent (rgS8) to posnrlate a 'filter' benreen the sense-organ and the central mechanisrns responsible for identification, which can block off signals so as to pass only those with certain physical characteristics or from a particular sense organ. However, it soon became clear that the mechanism must be somewhat more com- plex. For example, Treisman (tg6+b) compared a condition similar to that of Cherry's experiments in which the two messages come one to each ear, with two other conditions: either one message came to one ear and the other to bothr or there were three messages, one to each ear and one to both. She found, as expected, that reieaion of the unwanted message was more difficult in both these alternative conditions than when one message had exclusive access to each ear. The separation of the messages to different ears did not, however seem to be the roo Fundamcntals of Skill essential difference between the conditions, because in a control experiment in which the unwanted messages were rhythmic, repeated sounds, the separation of the wanted rnessage from the unwanted was equally easy in all conditions. Again Moray (lgSg), repeating Cherry's experiments, found that the subject's own name would sometimes 'break through' to be heard if it was introduced into the unwanted message, and Peterson and Kroener (rg6+) found that some items from unshadowed messages could be recalled, although recalt of the messages as wholes was poor. Broadbent himself suggested (1958, p. 54) that the filter might acr on classes of words, xod cited evidence by Peters (tg14a., b). Treisman (t964a) in a series of experiments in which rwo messages by the same voice were presented each to both ears and subjects repeated back one, found that more was correctly repeated when the wanted message was a passage from a novel and the unwanted a statement on biochemistry, than when both were from the novel. Still more was repeated accurately when the messages were in different languages or when one was norrsense or speech played in reverse. It is doubtful whether these are truly separations in terms of 'meaning' since even those subjects fluent in French did not reject a French translation of the passage from the novel any less successfully than an irrelevant passage of French. To some extent it may be in terms of rhythm or phoneric quality and is thus, perhaps, to be classed with selection based on difflerence of voice Treisman in the same experiment noted that all these aids to rejection were much less effective than having the wanted message in a woman's voice and the unwanted in a man's. Whatever the exact basis of separation it is clear, however, that it could not have been by a purely peripheral filter - there must have been some analysis of the data before the rejection was made. Treisman (196o) in an experiment in which subiects repeated the message to one ear and ignored that to the other, found that occa- sionally words from the unwanted message would break in if they were especially suitable in the context of the wanted message. The wanted message was connected narrative and the unwanted a statistical approximation to English. Half-way through a trial the messages were switched to opposite ears. Subiects were told always to repeat what came into one ear. At the changeover a few words from the wrong ear tended to break in without the subfect realising they had done so. One example quoted by Treisman is given here, the words spoken by the subject are printed in capitals and the words rejected in lower case. The changeover point is indicated by the vertical line. IOI Idenhrtcafion and Choice Vanted.' tfifE GRowL oF THE Unwanted.' book is she went to coAt* swim fast DT'RING THE thtrnder TNcREASED sTEADILy and the * coAt was a mishearing of GO TO. Treisman suggested in explanation of these results and of Moray's finding that a subiect's own name was sometimes heard from the llowanted channel, that the filter does not block unwanted messages corrpletely but merely attenuates them. Several further experimental results support this view. Lawson (1966) combined the task of shadowing a passage played to one ear while ignoring a passage to the other, with responding to 'pips' played to either ear. The response consisted of pressing one of trro keys according to the ear to which the pip had come. She fotrnd that responses to pips on the unwanted channel tended to be slower and less accurate than those to the wanted, but substantial ntrmbers of correct responses were nevertheless made. Treisman and Geffen (tg6il in a somewhat similar e4periment found that responses to certain words or classes of word designated beforehand could be made whether the words occrrred in the wanted or the unwanted message, although very much more frequently with the former (86%) than with the latter (8%). The difference was greater than in Lawson's experiment, perhaps because her'pips' were more readily discriminable than Treisman and Geffen's desigRated words. Looking at their results in srgnal-detection theory teuns the latter authors found that, on the basis of correct detections and errors, B remained unchanged as between the two channels, but d' was substantially greater for the wanted than for the trmyanted - in other words the criterion was the same for both, but the effective signal strength of the trnwanted was lower. These results are similar in their implication to those of Broadbent and Gregory (r963a) who asked subiects to rate the confidence with which they judged a tone to be present in a bnrst of noise played into one ear while a string of digits was played into the other. They found that d' was substantially higher if the subjea rguored the digits and reported only the tone, than if he had to report the digts as well. The general idea that attention to one signal attenuates data from other signals is also supported by the results of lVebster and Haslerud (tg6+) who found that attention to either auditory signals or to signals in foveal vision raised thresholds and slowed reaction times for signals shown in peripheral vision, and of Yates (t965a) who showed that shadowing a message played into one ear was less disturbed by white noise in the other than by another message or by delayed feedback of the same to2 Fundamentals of Skill message. It is also supported by recent evidence showing that elearical responses in the brain (evoked cortical potentials) produced by incom- ing stimuli are diminished when attention is directed away from them (Wilkinson 1967). We may note in passing that Treisman and Geffen's results imply that the attenuation is in percepnral rather than response processes, since the response to the designated words was the same - tapping with a ruler - whichever channel the word was on. The results we have surveyed seem clearly to imply that it is not enough to postulate a filter acting only on the input from the various sense organs and capable of discriminating against simple sensory categories such as pitch or intensity (Deutsch and Deutsch 1963). There must be some mechanism facilitating or inhibiting categories of identification. 'W'e are faced, therefore, with having to posttrlate at least two filtering processes or of explaining away the more peripheral in terms of the more centrd. It is, in general, reasonable to suppose that there may be two or more stages of filtering, but on the other hand explaining away the penpheral filter is perhaps not very difficult. Qualities such as loudness and pitch could be iust as well filtered late as early if it is assumed that some representation of them remains, as it almost certainly must, after analysis in the percepnral mechanism. The chief reason for postulating a peripheral filter is the ease with which data from one ear can be excluded, but even this would be consistent with filtering after some analysis if it could be argued that the data enters the percepnral mechanism 'agged' with the ear from which it has come. Some such taggtng seerns essential to account for the facts of auditory localisation mere phase or intensity differences between the two ears without tagging would lead to identification of a signal as 'to the side rather than on the midline' but would give no indication of whicfr side. If this argument is accepted, one fi.lter system in the perceptual mechanism would be enough to cover not only the results of selective listening experiments, but Donders' c-reactions as well. How such a filter works and how many stages it entails, are matters for future research to decide. Meanwhile a first hypothesis would be that it operates in the manner of one of the models we have already discussed in relation to Hick's Law. The experiments on selective listening, like those on selective response, can be conceived as having tried to hold the 'setting' of the filter constant and to study its limitations. They thus represent the opposite pole from choice-reaction experiments and perceptual identification tasks such as those of Miller et al. (196r) and of Fraisse and Idmtifuation and Choice ro3 Blancheteau $962), which can be thought of as sfirdies of the speed at which the filter can be reset from one item to another. The mechanism of identification To explain why it was mainly words which were appropriate in the context of the wanted message that got through from the unwanted, Treisman suggested that words are stored in some kind of 'cerebral dictionary' and that the occurrence of one word brings about some kind of partial activation of others which would normally tend to follow it. If one of these words is also partially activated by the attenuated unwanted message, the combined effeas might be sufficient to cause it to be spoken. The same general princrple seems to be illustrated in an experiment by Bruce (rgS8) who presented nrelve-word sentences in noise and prefaced them by a word ptrporting to indicate their topic. He fonnd that perception was more accurate when the prefatory word was appropriate than when it was not. Thus the sentence 'f tell you that our team will win the cup next year' was correctly heard when prefaced by 'sport', but when prefaced by 'food' became'[ tell you that our tea will be something to do with beer'. The effect is the verbal counterpart of the finding by Carmichael et al. (rglz) that perception of designs seen briefly could be distorted in the direaion of names given to them beforehand. Ftuther support is given by experiments such as those of Pollack (rg6f) and Tulving and Gold (rg63). The former showed that the hearing of words in noise was facilitated by grving one or more initial letters either before or after presentation. The latter obtained better recognition of words e4posed briefly if a sentence leadi.g up to them was shown beforehand. The princrple that the identification of an item can be influenced by spread of effect from other preceding, simultaneous or imrnediately succeeding items and that these effects may surunate from different sources, is an extremely powerful one with very wide application. For example it accounts for the frnding by Miller et al. (rgSl) that words are more readily idenffied in the context of a sentence. It accounts at the same time for the fact that perception may be easier if the signals concerned have been received before even though at such a low intensity that they could not be reported (for a review see Schiff, 196r), thar signals can be detected at lower levels of intensity following a warning signal (Howarth and Treisman, 196r) and that familiar signals such as one's own name are detected at lower intensities than other signals (Howarth and Ellis, 196r). If similarity implies some kind of neural ro4 Fund,arnentals of Skill proximity, the same princrple also provides an obvious framework of thought in which to account for the fact that errors and intnrsions show similarities to correct responses, for example the phonetic similarities between errors and correct responses observed by Bruce (tgS8) for words in sentences and by Conrad (r964a) for individual letters heard in noise. Looking at percepnral identification in broader perspective, we can think of each obiect seen or event which occrus as pre-activating potential identifications and responses for other likely objects and events which will, in consequence, when they arrive be reacted to more quickly than if they had occrured in isolation - in conrmon parlance the subiect knows what he is looking for and tends to ignore ottrer things. Perception can thus be conceived as the continual formulation and checking of a kind of running hlpothesis. In this process, regular and prediaable chains of events may be dealt with so rapidly and readily that the subiea is hardly aware of them: less well anticipated events which involve a revision of the hypothesis will engage his main attention. The span of such a running hypothesis involves matters of coding checking and retaining data which we shall consider in more detail in later chapters. IV Single-channel Operation T7e mentioned in Chapter r that Craik (rg+8) noted how the course pursued when tracking a moving target did not follow the target motion smoothlp but showed a series of oscillations, implyrng that correction of misalignment berreen target and follower was not made continuously but at discrete intervals of about half a second. In short, the human operator was perforrring as an intqmittmt-cCImectim seno,Craik pointed out that this could not be due to the misalignment having to build up to some sitical value before the subiect could detect it, because the intermittency was not reduced by magniffing the display. Nor could it be due to any motor limitation, since hand movements of the extent and nanue required could be made very much more rapldly than two per sec. The effect, he concluded, must be in the central mechanisms of the brain. \[e shall in the present chapter look more closely at the evidence on this point. Searching for a cause of the intermimency Craik was led to consider the reasons for the reaction time between the presentation of a signal and the emergence of a response. He argued: 'We must . . . ask ourselves whether this delay is more likely to consist of the transmission-time of nerve impulses continuously uavelling down an imrnensely long chain of nerve-fibres and slmapses connecting sensory and motor nervesr or of a "condensed" timelag occurring in one part of the chain. If the first hlpothesis were correct, there would seem to be no reason why a continuous stream of incoming imFulses should not evoke a continuous stream of motor ones. . . . If, on the other hand, the time-lag is caused by the building up of some single "computing" process which then discharges down the motor nervesr \tre might expect that new sensory imf'ulses entering the brain while this central computing process was going on would either disttub it or be hindered from disttubing it by some"switching" system. r05 106 Fundamentals of Skill 'These ideas can be tested to some extent by recording the human response to a series of discrete stimuli presented at various time intervals, to see whether there is a minimum interval within which successive stimuli cannot be responded to. Such an experiment is analogous to physiological investigations of the "refractory phase" of a nerve or synapse, as pointed out by Telford (r93r). The results of Telford and of the writer suggest a refractory period of about .5 sec, such that a stimulus presented within this interval after the precedi.B one is responded to later, or may be missed' (Craik, 1948, p. r47). The use of the term 'refractory phase' was unfornrnate because the analogy is not really at all close. Ap"rt from the gross difference of timescale, the refractory phase of nerves is clearly a recovery phenomenon whereas the 'psychological refractory period', 8s it has come to be called, is due to the time occupied by some central process of uanslating from stimulus to response. However, the idea of testing by experiments using discrete stimuli has been fruitful indeed, and to these we now tllul. THE EFFECT OF A SIGNAL DURING THE REACTION-TIME TO A PREVIOUS SIGNAL The first experiments desigued to test these ideas used a type of uacking task. The subiect had to keep a pointer on a line drawn on a paper band which passed behind a narrow slit. From time to time the line abruptly changed position and the subiect's reaction time (fR) to begin to follow it and movement time (TM) to reach the new position could be measured from the record of the pointer movements (Vince, t948a, r95o). Sflhen a change of position was well separated in time from the previous change, TR averaged z5o to 3oo msec. When, however, two changes (Sr and Sr) occurred close together so that S, came during TR, TR, was longer than normal. Sfith one class of exceptions which will be discussed later, the lengthening could be roughly accounted for by assuming that the cenual mechanisms took the same time to deal with the data from both & and S, but did not begin to deal with those from S, until they had finished dealing with those from 51. In other words, data from S, had to be held in some kind of store until the end of IR, when the central mechanisms became free. The events envisaged are shown in Fig. 4.1 and the result can be expressed in the equation TRz-TRr*TDr-I (/ Figure 4.r. Lengthening of reaction time to a signal which arrives duing the reaction-time to a previous signal. : TD vr.,\.*r : TM . . . . . . : time held in StOfe I : Signal - TR2 N TR I... I Figure 4.2. Ideal plots of TR, against f when .S2 comes dtrring TRr. The solid line shows the results expected if TR, is exactly the same in all trials: the dotted line shows those expected when IR. varies appreciably from trial to rial. have substantial variance, the actual plot expected would be as shown by the dotted line in Fig. 4.2. This result has been confirmed many times in subsequent experiments using lights or sounds as siguals and key-pressing responses which make clearer cut measures of TR possible than Vince was able to attain. ro8 Fundammtals of Skill Some of these experiments have followed Vince's in using a continuous stream of signals (Hick, 1948, Welford, 1959) but mosr have differed from hers in presenting discrete pairs of signals. The subiect thus knew that in any one trial he would have only one signal in each of two classes. This procedure saves time but in some cases makes it difficult to estimate TDr. If the subject does not know in advance which of the signals will come first, S, will require a two-choice reaction, but S, when it comes will require only a simple reaction (Elithorn and Lawrence, 1955, Marill , 1957, Halliday et al., 196o, Kerr et al., 1963, rg61rElithorn and Barnett, t96T). The difficulty can be partly overcome by testing simple reaction time to each class of signals separately (e.g. Davis, 1956), but it is clear that conditions in this case are not always truly comparable with those when both signals of a pair are given (M. Smirh, t967b). The difficulty is reduced although not entirely eliminated when the subiect is told in advance which signal will be S1e so that this too leads to a simple reaction which can be used as an estimate of TDr, or if both S, and 52 are each drawn from different classes of two or more signals. Despite their difficulties, these experiments show clearly that the delays which lengthen IR, are not eliminated by practice (Hick, 1948, Davis, 1956, Slater-Hammel, 1958), are central rather than sensory in origin because they still occur when one signal of a pair is visual and the other auditory (Davis, 1957, 1959), and are not caused by the acnral execution of the movement (Mr) in response to .S1 because they occur when ML and Mz are made by different hands (e.g. Davis, 1956), I7elford, 1959). Indeed they sometimes occur when S, has merely to be observed and no response to it is required (Fraisse, t957, Davis, t959, Elithorn, t96t, Koster and Bekker, ry67)., although they do not always do so (e.9. Borger, 1963). Davis suggested that delays occur in these latter cases when some established response to S, has to be intribited or when there is difficrrlty in discriminating between S, and 52. Some evidence for the latter view is provided by Rubinstein (tg6+) who found substantial delays when S, (to which no response had to be made) was a large-field stimulus to one eye and S, (which was responded to) was a similar stimulus to the other or when S, and S, were bursts of noise to different ears, but no delays when S, was visual and S, auditory or vice versa. It seems reasonable to suppose that delays occur insofar as data from S, are processed immediately even though no overt response is made. Nickerson $967c) has shown that delays when no response is required to S, are greater when it conveys information than when it can be ignored: for example when .S, indicated to the subject which of tno keys Single-channcl Opration ro9 to press when .S2 arrived, delays were substantially greater than when 51 was neutral and the indication of which key to press came only with ,Sr. The complementary finding was made by Davis (lg6S) that no delays occurred when, instead of S1 being given, the subject himself pressed a 'trigger' key which led after a variable ^[ to the appearance of 52. This finding has, however, been both confirmed and challenged (Koster and Bekker, 1967, Kornblum and Koster, 1967). Some variability of result is perhaps to be expected since it may be difficult for the subiect to iguore feedback from his uiggering movement. The evidence implies that although ody one signal, or as we shall see later one group of signals, can be dealt with at a rer overlap is possible in the sense that data from one signal can be dealt with by the translation mechanism while that from a subsequent signal is being received and stored by the percepnral mechaniSmr and the response to a previous signal is being executed by the effector mechanism. It is the translation mechanism that seems to form the single channel which gives rise to the delays in responcling to Sr. If this is so, however, a difficulty arises with Eq. 4.r. Although it fits the faas well, it assumes that the time for which the single channel is occupied by data from S, is equal to the whole of IRr, md takes no account of the fact that appreciable times are required for data to reach the cortex from sense organs and for efferent impulses and muscular contractions to make a response effective (Davis, r95T). A possible way of avoiding this difficulty is to assume that some minimtrm feedback from the responding action, indicating that it has begrrn, is necessary to clear the decision mechanism. If this were so, the time taken for efferent impulses to initiate a movement would automatically be included in the decision time, together with the time required for afferent impulses from the responding limb to rettrn to the brain. This last time would approxirnately balance the time taken by external signals to reach the brain from a sense-organ, so that total reaction time would grve a close estimate of the time required to make a decision and clear the mechanism in readiness for making another. The me relationships envisaged can be expressed in the equation: TRz - TP' * TCr, * TE, * r/<1 + TP' * TC' *(/ TE'TPr) - + (4.2) where TP is the time taken in the sense organ and afferent pathways, TC is that taken by the central mechanisms, TE is that taken in the efferent pathways and TK is the time required for the kinaesthetic or other feedback from the responding limb to reach the brain. Since rro Fundammtals of Skill TP, * TC. * TEL - IR, reduces to Eq. 4.r if TKL and TP' * TC' * TE, TD* Eq. 4t.2 TP* Some feedback of the kind envisaged almost certainly plays an important part in checking whether errors have been made: in copylng activities such as rapid qping, feedback data seem to be compared with some trace of the input and any discrepancy alerts the subiect to stop and discover where the error has occurred. Support for the view that feedback is necessary to clear the central mechanisms to deal with further input data comes for the 'motor stuttering' observed with delayed visual feedback. A subiect writing a word when he cannot see his hand direaly but only via a television screen where its movements are shown after a delay of about .5 sec will often repeat a letter, suggesting that the 'orders' to write it go on being effective until visual feedback confirming that it has been done are received (\f. Smith et al., 196o). Similar results occur with delayed auditory feedback: for example Chase et al. (l96la) found that subieas who had to repeat the sotrnd 'b' or tap on a morse key in groups of three produced more sounds or taps than they should when feedback was delayed by about .25 sec. Similarly Yates (1965b) showed that delayed auditory feedback impaired the accuracy of Morse code operators, usually by causing them to insert extra dots or dashes. A more positive indication that such feedback time is included in decision time is perhaps contained in the finding by Fraisse (tgSil, Davis (lgSg) and M. Smith (r g6lc) that delays found when no response is required to S, are shorter than when a response is demanded presumably in these cases the release signal for the decision mechanism comes from within the brain. THE EFFECT OF A SIGNAL DURING THE MOVEMENT MADE IN RESPONSE TO A PREVIOUS SIGNAL Several experiments have shown that some lengthening of TR, may also occur when S, comes shortly after the end of IR.. Vince's (r948a, r95o) results suggested that if S, came during the initial r5o msec or thereabouts of Mp dealing with the data from it was delayed until the end of this period (tU(relford, r95z). More recent results (Sfelford, 1959) where this point was examined in detail suggested that the delay was trntil the end of M1. Probably the most plausible reason for the delay was given by Hick who suggested that 'the attention may be switched to that sensory field from which confirmation of the occrurence of the response is expected. Or alternatively, to avoid the teleological concept Single-channel Operation rrr of "expecting confirmation", we may suppose that the attention is reflexly deflected by the inevitable stimulation of kinaesthetic or other receptors by the response' (Hick, 1948, p. 43). If this is so, and if the cenual mechanisms deal with data fed back from responses in the same way as that from signals coming from the outside, we should elpect data from the beginning of the response to 'capture' the decision mechanism for a brief period gFb) - in other words the response would be manitored. Any fresh sigual from outside arriving after Tm had begrrn would be dealt with only after it had ended. TFbrmight or might not coincide with TMr: when it does so it may well be that M is 'tailored' to TF-b rather than vice versa - we shall gtve other examples later of where this seems to be true (p. tz7). The time taken bysuch monitoring presumably depends on the information conveyed by the feedback and will therefore, like reaction time, depend upon such variables as the frequency of the response as well as on its complexity. The time relationships envisaged are expressed in the equation TRz: TR, * TD, * TFh - I (TR, r .cg -' t.i L. E6 a Fl 'E# !.(u 'd.9 ssH $ H $ Ee oatr {98 E V€ H..i -Z^,8 HE Sa fr Yn-t 5i 50C) (+{ o k o k k o Ek €tr GI cl a-, clt Ef ;=_;5 'EEtsEsIur iB pn-E Eg # b9 aH o 3 3.qn g ob &P g ;EE 5.9 e \3^ SH sgs an\o o Esa B+F E F * SggiftBii3gEE8} E{?a I 2T rzz Fundarnmtals of Skill single-channel hypothesis is correct the incompatibility which lengthens IRr. should lengthen TR, by the same mean amotrnt. Both authors found that this occrured. Broadbent and Gregory also fotrnd that when one of the two possible signals which might constitute S, was given less frequently than the other so that the reaction time to it was longer than to the other, the delays to S, were also longer. Further confirmation is given by Smith (1967b) who lengthened IR. by reducing the intensrty of .S1 and fotrnd that TR, was correspondingly lengthened. (c) Elithorn and Lawrence (lqSS) seem to imply the suggestion that the results of experiments using pairs of responses made by differert hands could be accounted for in terms of cortical or other cenual interaction. A somewhat similar suggestion appears to be made by Reynolds (1964, t966). The fact that the cortical response to S1 in some sense inhibits that to S, is not in doubt - it is indeed the foturdation of the single-channel hypothesis. The question is whether the fust response blocks the second at the output end of the decision mechanism or whether it blocks entry of data at the input end. At present the latter seems more likely on several grounds. If ML blocks the emergence of My the lengthening of TR, should depend on TMrin such a way that in place of Eqs. 4.r and 4.3 we could write TRz - IR' * TM' - I (TD, < IR. * TM, - I) (+.s) This equation gives a very poor fit to the experimental data (see Table 4.1(c)). On an observational level, when grouping occurs one response seems often to facilitate rather than inhibit the other. If an argument on grounds of functional efrciency can be admitted, inhibition at the ouqpur end implies a wasteful manner of operation by the brain with two or more independent decision mechanisms each of which would presumably have less capacity than one which made use of the total resoruces available. (d) The most persistently canvassed alternative to the single-channel hlpothesis has been the suggestion that the delays in responding to Sz can be accounted for in terms of temporal uncertainty effects. Many studies have shown that when a warning precedes a signal by an interval (foreperiod) which varies from one trial to the next, reaction to the signal is slower on those trials when the interval is very short - say 2oo msec or less - than when it is somewhat longer: it is generally assumed, as we noted in the previous chapter, that the subject makes some kind of preparation during the foreperiod but that the state of preparedness cannot be held at optimum level for more than a fraction of a secondr so that the subiect prepares for the mean or modal fore- Single-channel Operatiut r23 period and is less than fully prepared if the signal comes earlier. W'e may note in passing that in signal-detection theory terms, the warning and preparation seem to lower P so that response becomes readier but less accnrate. Bertelson Q967b) who demonsuated this showed that changes of reaction-time with foreperiod closely corresponded to changes in ntrmbers of errors. He suggested that the warning signal may have a direct facilitatory effect by, in a sense, adding to the signal. It has been held that lack of preparedness can account for the delays to TR, in the experiments we have been discussirg, although it seems equally plausiblerprima facierthat the temporal uncertainty effects are, at least in some cases, due to single-channel delays caused by the warning capnrring the decision mechanism. Attempts to distinguish betvveen these views consist of separating temporal uncertainty and single-channel effects. The methods used so far fall into five classes: (i) Klemmer (lgS6), IGrlin (lgSg) and Drazin (1961) each controtled single-chant'el effects while varying temporal uncertainty by presenting a range of foreperiods which remained the same wtrile the minirmtm foreperiod changed from one block of trials to another. Drazin, for exlmple, compared ranges of z.v4.o sec \dth r.o-3.o, .5-2.5, .25-2.2s and 'r25-z'\25 sec. In all cases, reaction times were a little longer at the beginning of the range. The absolute lengthening - about zo msec differed little between the three higher rangs, all of which could be regarded as clear of single-channel effects. Klemrner's and Karlin's results were roughly similar. It looks, therefore, as if temporal uncertainty effects do exist apart from single-channel delays but that they are much smaller. (ii) Nickerson (1965b) used a somewhat similar plan but required responses to both .S1 and S, while presenting different ranges of /: 'r-'5, '3-'Tr'5-'g and 'r-'9 sec. As /increased IR2 became shorter over each of the ranges used, by about 60 msec in the .r-.5 sec range to about 30 msec in the '5-'9 range. Unfornrnately little weight can be attached to his results as he took no account of possible effests of feedback from My (iii) Nickerson (r96fu) secured the independence of temporal uncertainty and single-channel effects by arransng that / in a succession of trials varied in such a way that there was always at any instant an equal momentary probability of Sz appearing. He varied this momentary probability in different blocks of uials, and found that TR, increased both with increase of / and with decrease in momentary probabifity, implytng that both single channel and temporal uncertainty effects were tz4 Fundamentals of Skill occurring. Thornas Gg6il has calculated from various sets of data by previous workers that expectancy in terms of the conditional probability that a signal will arrive, given that it has not arrived before, is insufficient to account for single-channel effects. (iv) fn some experiments temporal uncertainty has been minimised by keeping foreperiod length, or in double signal experiments /, the same over a block of trials. Subjective temporal uncertainty is not wholly excluded by this method since the subiect's ability to iudge time intervals is not perfea, but after a little practice temporal uncertainty effects seem clearly to be reduced (Reynolds, t966). (v) Several experiments have compared delays in double signal conditions when responses are required to both S, and Sz with conditions when response is made only to S, and 51 becomes in effect a second warning. Delays in the latter condition have almost always been substantially less than in the former. Methods (w) and (v) are both illustrated in an experiment by Kay and l[eiss (1961) whose subieas made trials under several different conditions after considerable practice. In all cases a trial began by pressing a'ready'key. There followed after I r, 213 or 4 sec foreperiod a click (Sr), and this was followed after an I of z5-rrooo msec by a second click (Sr). Their results are shown in Fig. 4.4. When both foreperiod and f were constant over a block of trials and no response was required to 51 (condition cc), the subiect could in effect begin to react to S, as soon as he pressed the 'ready' key although occasional catch trials in which S, was omitted would prevent him doing so completely before S, arrived. Both temporal uncertainty and single-ctrannel effects were thus excluded andr 8s expected, IR differed little with / up to 25o rnsec. The slight fall of IR with longer / perhaps indicates that 5oo rnsec or so were required to take full advantage of the warning given by S,.. With an irregular foreperiod (condition zc) S, would convey more information and it would be expected that its full benefits would take longer to realise. It is therefore not strrprising that in condition zc TR became longer with short values of .L The extra delays with irregular I (conditions cv and zo) were clearly small and well within the range of temporal rurcertainty effects found by Drazin (196r). The difference between TR, in conditions VC and VV in which a response had to be made to S. was also within this range. Delays in these latter conditions were much greater than when no response was made to S, and it is particularly important to note that delays were not abolished in condition VC when .[ was held constant: the delay here clearly cannot be accounted for in terms of temporal uncertainty. Similar evidence has Singlc- chanrul O per ation 125 () lrl (, v'L o d, o o (J UJ (.r) o F UJ 0.1 = tr t- o F () ttt (ts 0 0.2 0.5 INTERVAL BETWEEN FIRST AND SECOND SIGNALS (SEC ) r.0 Figrrre 4.4. Results of an experiment by Kay and !7eiss (196r). The iesults are plotted as follows: cc Foreperiod I Response to Constant Constant S, only \r VC Variable Variable 52 only Variable Constant 51 and 52 ;: ?r,Iffi ::t3lf. ::t*I rhe data Jl"m a,#i:?",o*. n::ti."*x,Jillt;ve practised subiects. been provided from experiments by Borger (1963), Creamer (1961) and Bertelson (r9 66, tg67a). A further indication that the delays in responding to S, are not simply due to the effects of temporal uncertainty is the substantial correlation benreen (IR, + /) and TR* shown in Table 4.1. Since temporal uncertainty should have nothing to do with IR,., no correlation would be expected (Table 4.r(d)). The predictions of the single-channel hypothesis shown in Table 4.r(e) give a better overall fit than any of the alternative theories although the times prediaed are a little too short both when S, comes druing TR, and when it comes durin9 TMr. The discrepancy is more than enough to cover the temporal uncertainty effects found by Kay and Weiss and by Drazin. Some at least of the extra time was probably due to grouping of Fb, with S, in a few cases when it came just before the end of TR, r26 Fundamentals of Skill t---l A #-rrl to o -l Hifoaol --t a I I 0.5 1.0 I l- --l l- 2.0 sEc 1.5 l_ _ _l H t--;l..* B t---l t....1..'.fr"tl q 0.5 1,0 I l-s 2.0 s Ec F---frvw-..t..1 %-.t c I--lk-l t....1....to...t 0 0.5 1.0 1.5 sEc Figure 4.5. Successive responses in continuous performance. A. $7hen both TFb and TFe occrlr. B. !7hen TFb occurs but not TFe. C. \U7hen all TF is cut out. and produced very long TRrs instead of the very short ones predicted by Eq.4.T. Similar grouping may have occurred with TFel when S, arrived close to the end of ML. The instances were too few to ueat separatelp but had they been omitted from the calculations the mean TRrs would certainly have been appreciably closer to those predicted. THE SPEED OF CONTINUOUS PERFORMANCE Craik (lg+8) assumed that the speed of a continuous performance such as tracking was limited by the times, firstly to observe and decide upon corrections for misalignments, and secondly to carry out the correcting actions - in short by the sum of the TRs and TMs involved. He observed, however, that correcting movements tended to run into one another as subieas became more practised ffid, as we have noted, subsequent work has shown that TR can overlap a previous TM. We should, therefore, rather say that, so long as TM is shorter than IR, the speed of a continuous performance will be limited by the decision times involved plus the times required to carry out any essential monitoring of responses - that is by the sum of IRs and essential IFs. This may be either greater or less than (fR + fM) according to circumstances: Single-channel Opration r2T (a) When actions have to be carried out meticulously and the display is static, as for example when tracing carefully over a pattern, subiects may well monitor the ends of movements as well as any earlier significant points, as shown in Fig. 4.5(A)r so that TFe wifl have to be added to (rR + TliI). (D) When astion does not have to be so precise, or when the display is changing so that misalignments are continually building up, TFe is likely to be cut out, and the speed of perfonnance limited by (fR + IFil as shown in Fig. 4.5(B). For tracking, taking TR as 3oo and TFb as r5o msec, as in Vince's (r948a) experiments, yields a correction rate of r per 45o msec which is close to the half second suggested by Craik, and in fact a better fit to Vince's data. This figure is also consistent with the breakdown of high-speed tracking performance found when the uack changes direaion more than about twice per sec (\[elford, 1958, pp. 8696). (c) \fhen the display changes very fast even TFb may fail to capture the decision mechanism. In uacking tasks this would follow from Eq. 4.r if misalignment built up so fast that there was always a substantial correstion waiting to be made before the end of the TR to the previous observation. Speed of performance in this case would depend on IR alone as shown in Fig. 4.5(C). Acctracy in these circumstances would, however, tend to be low unless responses were very simple and ungraded, since any error made in one movement could not be corrected in the next, but only in the next but one. This t5pe ofperformance seerns to have been attained in the writer's high-speed tracking e{periments already mentioned: when the track was changing direaion three times per sec, subjects maintained the corred.number of changes, but accuracy was very poor compared with that attained with changes of two per sec or less. Limitation of the speed of performance by decision processes rather than motor action is illustrated in several everyday activities, perhaps most notably in speaking (Goldman-Eisler, 1956, 1958, tg6rrHenderson et al., 1965). Although occasionally people think faster than they can speak, more often they are unable to forrrulate the content of a statement fast enough to maintain a constant rapid flow of significant words. They may in consequence speak slowly and so adiust the speed of action to that of cenual conuol. If not, they inuoduce redundant words or meaningless sounds (such as '.r'), make pauses or reduce ttre average information per word of their statement. Such effects tend to be more pronounced preceding high-information words and in sentences involv- ing difrcult constmctions or other complex cognitive aaivity, as would r28 Fundammtals of Skill be expected on the ground that these require relatively long times to retrieve data from memory or to order words in a sequence. The fact that both data from outside and feedback from a subiect's own voice have to be processed, and that doing so takes time, is illustrated in an experiment by Broadbent $952a) in which subjeas had to reply to a series of questions resembling military signals messages. Occasionally a question would be asked while the subject was answering a previous question. fn these cases errors tended to occur either in the reply he was making or in replying to the message coming in at the time, indicating that the decision mechanism was being overloaded by the task of speaking and listening concurrently. Simultaneous uanslators seem to acquire the ability to do this after long practice, but they appear to operate under the conditions of Fig. 5(C), ignoring the feedback from their own voices. In consequence their speaking voices are often strange and they themselves report that they have little idea of what they are saying or confidence that it is correct. MEAsURING'urNrAt LoAD' Vince's (1948a, r95o) and the present writer's (lg5g) experiments presented exlmples of tasks which were paced in the sense that the times at which signals for action arrived were not under the subiea's control. The load imposed on the operator varied from moment to moment and the times when two signals came close together can be regarded as brid periods of overload. In such a case the aoerage rate of response is not an adequate measure of the demand made by the task: accotrnt must also be taken of the maximum instantaneous rate required - in other words of the way in which signals for astion are from time to time 'bunched' together. A good example of the effects of bunching is given by Mackworth and Maclworth (lgS6) who used a task in which signals on a number of moving belts appeared for limited times in windows, and found that the number of signals missed was approximately linear with the extent to which the signals presented in different windows overlapped in time. Putting the matter another wayrpacing reduces the extent to which a subject can compensate for slowness at one instant by extra speed at another, and thus increases the number of errors made at any glven average rate of responding - as Bertels on et al. (1965) showed for operating a letter-sorting rpsshine. This type of task is analogous to many conveyor line and machinemindi"g jobs in industry. Often in these tasks the siguals for action develop slowly and many decisions have to be made which do no issue Single-clmnnel Operatbn t29 in overt action. A detailed record of signals presented and of astions taken, even if it could be obtained, would therefore grve an inadequate picture of the load imposed on an operator. The single-channel model suggests a way of measuring such loads: research is still in the explora- tory stage, but two approaches appear promisi.g. Both are based essentially on the simple assumption that dealing with the data from each signal requiring decision takes time, and that if this is more than the time available, responses will be delayed or omitted. Attempts to measrue loaditg direaly If the time / required to deal with each signal is an trnvarying quantity and aU signals arrive at identical intervals 6 every signal can be responded to so long as / does not exceed i. If it does, every alternate signal can be responded to so long as / does not exceed twice i, and so on. The relationship between response rate and signal frequency will take the fonn shown in Fig. 4.6. Any variability in t or r will quickly lead to I ul Q+, E-l oS u,, E U) lr, =sZ aG, TU UJ EO0 123 4 5 SIGNALS PRESENTED PER INTERVAL T Figxrre 4.6. Theoredcal relationship bennreen response rate and signal frequency when each sigpal takes a time , to deal with and has to be responded to immediately it appears or be missed. Signals are asstrmed to arrive at equal intervals of time. smoothing of the 'saw tooth' pattern and its replacement by a curve which is convex upward and aslmptotic to a rate at which the subiect's whole time is taken up in responding and there are no gaps duing which he is waiting for a signal. The smoothing will be quicker still if he can not only respond to siguals immediately they arrive but can also respond a little early or late. Such latinrde can arise either from the arrangements of the displaywhich enable responses to be made at anytime during an appreciable periodr or from the subiect being able to predict items or hold them in rtrnning short-term memory, and for the present purpose all these are equivalent. r3o Fund,amentals of Skill Conrad (l96ob) has assruned that the number of responses made under paced conditions will be the same as the number made within the same time under unpaced conditions so that paced performance can be predicted from the disuibution of unpaced performance times, but this is clearly not always so. Brown (r9SZ) found that subjects in a plotting task made more plots under paced conditions than would have been prediaed from their unpaced performances: detailed sttrdy of the results indicated, however, that their approach had become more hurried and the extra speed was attained at some cost in accuracy. Conrad himself (lgS6) in a study of telephone operators showed that the time taken per call decreased linearly with increase in the log frequency of calls coming in, although it is not clear how far this represented a true speeding up and how far a reduction of ancillary activities and is therefore an illustration of Parkinson's Law. Evidence on the precise effects of pacing on performance are surprisingly scanty. The assumption that, even if r changes from unpaced to paced conditions, it is unaffected by degree of pacing yields reasonable results when applied to data obtained in a series of e4periments by Conrad (r95r, r95&rb). The subiect's task was to respond by pressing a key or ttrning a knob each time one of a nunber of rotating pointers coincided with one of several irregularly spaced marks on the edges of dials. The number of signal soruces was varied by using 21 3 or 4 dials in different trials and the signal frequency was independentty varied by changing the speed at which the pointers rotated. An increase of either variable led to an increasing proportion of signals failing to secure a response. Conrad in a private comrntrnication has indicated that the rate of responding was not limited by motor factors - subiects could respond much faster when they made responses in a predetermined pattern wittrout regard to the displap and although subjeas were allowed to use both hands, the intervds benreen responses were such that they could easily have made them with one hand alone. The limitation seems clearly to have been in the speed at which the cenual mechanisms could deal with the data from the signals and, perhaps, monitor the responses. Crossman in a private communication has shown that Conrad's results can be fairly well fitted by assuming that subieas dealt with data at 4 bits Per sec and responded whenever there was a long enough gap between one signal and the next in the series he used. The present writer obtained close fits, shown in Figs , 4.T and 4.8 to Conrad's data, assuming constant / for any grven number of pointers, random i and a latinrde of either one or two items. The treaunent is the more plausible in that the values of / for 21 3 and 4 dials (Fig. 4.7) grve a good fit when Single- clwnnel O p r ation I3I or 100 tr 80 .I[ UJ F f = = U) ur a z. o o- (, u.l G 10 to'u*0.r1,9,*r* loo tzo Figrue 4.7. Conrad's (lgSr) data fitted assuming that sigrals arrive at random intervals and that dealing with each takes an equal time r. It is also assumed that if the subiect cannot deal with the signal at the instant it arrives it can wait, but that data from not more than two signals at a time can wait in this way - in other words the latitude (i) in responding is two signals. l: z dials, r : 'Jl sec. II: 3 dials, r : 'Jp sec. III: 4 dials, r _ '74 sec. I a tr (n UJ :) = 60 = (n UJ u) z o ou) t! G, 60 80 100 r20 140 160 STGNALS/ tvrtnures r80 200 Figrrre 4.8. I : Conrad's (tg14a) results fitted usi.g the same assumptions : .74 sec. II: Conrad's (tgS+b) results fitted using the sarne assumptions ercept that 1 : r. 4 dials, r : '83 sec. as for Fig. 4.7.4 dials, r t3z Fundamentals of Skill in the ratio r : r'58 : z required by Hick's Law for z, 3 and 4 choice responses. Also group B in Fig. 4.8, who show a latitude of one instead of trro items, was a rather poorer group of subjects than the others. The method of calculation is described in the Appendix. The model is obviously a gross over-simplification taking no account of possible grouping effects or of subtleties in the results such as rhe faa that at high signal frequencies many subjects neglected one dial, and missed all siguals on it, for a minute or so at a time. Such a procedure could raise the rate of responding because the loss of potential responses to signals from the neglected dial would be more than offset by the shortening of t as a result of reducing the number of possible responses combined with the effective lengthening of i when signals on one of the dials are neglected. The assumption that r and f remained constant with signal speed would, however, then underestimate performance at high signal speeds. The interaction of two simultaneous tasks It has long been known that if the attempt is made to perform two tasks at the same time, the speed or accuracy of one or of the other or of both is [kely to be lower than when the tasks are carried our separately. Early e4periments in this field are those of Bornemann (tgqp) who paired mental arithmetic with a task in which the subject had to 'dor with a stylus through holes in a paper band passing over a drum, and of Mowbray (r9 52, 1953, 1954) whose subiects were required to reporr on data such as letters, digits, or prose passages presented either visually or aurally. He found that subiects could not deal adequately with two different streams of information, one presented to the eyes and one to the ears, at the same time. The limitation could obviously not have been sensory snd, since subiects did not have to report until afterwards, it was not on the motor side. The effects seemed clearly to be the result of an overloading of some central mechanism, snd it is reasonable to suppose that the impairment was due to the single channel being caprured by data from one task at a time, to the exclusion of data from the other. Some evidence in favour of this view is Mowbray's finding that when the two tasks were of unequal difficdry, it was the easier that tended to suffer more. This is understandable if the more difficult task tends to occupy the single channel for longer periods than the easy: capture of the single channel by the more difficult task would mean the omission of a relatively large block of data from the easier task, whereas capture by the easier task would cause a relatively brief interruption of the more TABLE 4.2: Some dual-task studies Author Bahrick et al. (rgS+) Primary task, to which main attention Secondary task is normally gioen Five-choice reaction task with either Experimenter read two numbers and (a) repetitive or (b) random pattern of subiect said difference between them. signals. Signals visual, responses by Two more numbers read as soon as subject replied. keys under fingers. Results Perforrnance of secondary task equal for the two primary conditions early in practice. Later, when repetitive pattern had been recognised, secondary task performed better with (a) than with (D). Batrick & Shelly (tgS8) Pressing appropriate one of 4 keys Pressing appropriate one of 4 keys Accuracy of atl fotrr primary tasks under right hand in response to 4 rurder fingers of left hand in response equal when perforrred done. With lights which appeared one at a time at to random digits from r to 5 presented secondary task added, accuracy decreased progressively from (a) to (d). o.58 sec intervals. (a) repetitive pattern aurally. of signals, (D) series with substantial Secondary task performed equally well with all four primary tasks. sequential prediaability, (c) series with some sequential predictability but less than (D), (d) random series. Broadbent (1956) Answering messages presented aurally. Each message separated from last by interval of z sec. Garvey & Taylor (t959) Pressing a key or stamping the foot Secondary task impaired acanracy of perfonrrance in primary, both when when a brtzzer sounded. brtz.z came during message and when it came between messages. Practice reduced latter effect but not fonner. Visual uacking with (a) aided, or (D) (i) detecting range and bearing of Normally performance at (a) better targets on simulated radar scope, than at (D). Subjects then selected or unaided, acceleration control. (ii) subuacting one digit from another. trained so as to equate performances at (a) and (A) without secondar5r task. IThen secondary task added, perfotzrance at (c) again became better thar ar (D). Poulton (tgS8b) Brown & Poulton (196r) Responding whenever a pointer passed a mark on the edge of either (c) z dials or (D) 6 dials. Task similar to that of Conrad (r95r, r954a, b). Driving car in (a) residential and (D) shopping areas. Brown (1962, r965a) Driving car. Messages containing z-digit nunber presented aurally every 5 sec. Subiect said which number was the same in 3 Significandy more errors in secondary task with 6 dran with z dials. For subiects who were research Errors in secondary task greater in shopping areas than in residential. Speed of &iving not affected by out of ro consecrrtive messages. workers or technicians and considered 'average' drivers, 8-diglt numbers presented aurally every 4 sec. One digit changed between each group and next, and subiect said which. For police subjects, regarded as 'advanced' &ivers, summing gf,oups of 3 digits presented atrrally and saying total, at intervals of 3 to 6 sec. Either (i) digits heard at r.2S sec in- (i) a more sensitive indicator than (ii) of tenrals and subiect reported whenever sequence 'odd-even-odd', or (ii) digits heard at 5 sec intenrals and subiect re- ported after each group of ro which digrt has been presented twice. Brown (tg6Sb) Broadbent & Heron (rg6z) Schouten et al. (t962) Driving car. Listening to car radio. Cancelling all examples of a particular As Brown (t965a) task (ii). digit on sheets of random nu[tbers. Pressing right and left pedals in response to 2rooo cps. and 25o cps. tones respectivelg @) unpaced with new signal presented after reaction to previous signal or (D) paced with signals presented at fixed rate. secondary task. changes in the demands of driving. Driving was slowed bV (ii) more hsn bv (i). Music slowed driving in hearry traffic and reduced number of control movements in light traffic. No signfficant effect of speech from radio. Secondary task had greater effect on performances of subjects aged 4S4o years than of those aged t8-25 years. (i) Puning washer and nut on bolt, Impairment of performance at primary (ii) Inserting pin in hole with o'ro/, to or secondary task as total demand inSoo/o tolerance, (iii) Solving simple creased. Degree of impairrnent of arittrmetical problems and writing secondary increased roughly in order down answers, (iv) Traversing Porteus Maze, (v) Spontaneous writing. (i) to (v). Quality of writing deteriorated with speed of primary task: characters became infantile and in- forrration content diminished. Kalsbeek (tg6S) As Schouten et al. (b) with speeds of As Schouten et al. (v). ro-r2o signals per min. Step by step deterioration of q,.riting with increased speed of primary task resembled that seen in anoxia, fatigue, etc. and regarded as shift to 'lower level of organised behaviour'. Kalsbeek (1964) As Schouten et al. (a) and (&). (i) removing rods from holes and placing in box, (ii) placing rods of different sizes in corresponding holes, the rods being aranged in order by size. (iii) same as (ii) but rods in random order. (i) intended to provide mooemenr task, (i) and (ii) caused slower perfotmance, (iii) dso tended to produce errors in primary task. (ii) movement plus positioning and (iii) movement plus both positioning and choice. Tune (tg6+) Predicthg, by pressing one of z keys, Listening to digits and reporting by Secondary task impaired accuracy of which of 2 lights would come on. pressing a third key whenever r or 2 pred.iction. Interpreted as implying breakdown of ability to retain sequence Pattern in which they came on was heard. of signals in short-term memory. repetitive and subiects practised trntil it was learnt before secondary task was added. Murdock (tg6Sb) Dimond (1966) Immediate recall in any order of list of Card sorting: (i) dealing on to single zo words aurally presented once at rate pile, (ii) soning by colour (red/black), (iii) soning by 4 suits. of 6o words per min. Pressing key in response to light appearing (a) at intervals of 6 sec or (D) at irregular intervals of 4-ro sec. Recall worse with (iD than with (i) and with (iii) than \rith (ii), especidly of words early in list. Six-choice key-pressing task with After practice, when regularity of (a) signals at irregular intervals averaging I SeC. recognised, secondary task performed better with (o) than with (D). Sfugle-chamel Operation r33 difrcult task. Alternatively the subiect might try to maximise his overall performance by concentrating on the easier task and doing it well, in which case he would tend to do relatively better \rith the easy task. This may have been the reason why Brown et al. (rg6S) found that a tactile discrimination suffered more when paired with an easy visual discrimination than with a more difrcult one - a result which is otherwise surprising in view of Mowbray's evidence. From what has been said earlier in this chapter, it would be expected that the main interference between two tasks would result from their competing for the time of the uanslation mechanism. If sor interference will depend on the extent to which each task requires active choice of responses and on the compatibility between signals and responding actions. Results obtained by Noble et al. (tg6il and by Trumbo et al. (1967) suggest this is the case. They paired tracking with a task in which the subject had either (a) to try to predict a series of numbers presented aurally at 3 sec intervals or (b) merely repeat them or (c) generate random numbers in response to clicks at 3 sec interyals. The first and third tasks clearly involved a more active choice of response than the second, snd were shown to cause much more interference. Tracking while performing the second task seemed little if at all different from tracking with no extra task added. A number of further sttrdies indicate the range of usefulness of what is potentially an important means of assessing the load imposed by tasks for which direct measurement is not possible, and of showing up differences of loading which would otherwise be difrcult to detect. Some of them have been briefly summarised in Table 4.2. These shrdies indicate clearly that inctease in the load of either the primary or the secondary task beyond a critical point can Sreatly impair performance at one or both, and that additg a secondary task can show up differences in the loads imposed by different primary asks which are unobservable when they are performed alone. The effects of a secondary task on short term memory fotrnd by Murdock (1965b) are at first strrprising since during the period his subiects were taking in and reaining the material no overt action was require{ and thus it might seem that there were no translation processes with which the secondary task could interfere. V/e shall, however, see in Chapter T that the translation mechanism is often involved in short-term memory especially for the early items of a list - in fact for iust those items Mtrrdock found to be most affested. Perhaps the simplest example of the interference envisaged in these dual tasks is the internrption of performance caused by sudden loud noises which momentarily capnre the single channel to the exclusion of the r34 Fundamsntals of Skill task in progress at the time (e.g. l7oodhead, 1959, t964a., b, Sanders, r96rb). The dual-task technique is as yet in its infancy and a number of problems still remain to be solved. We may mention three as especially important. (a) Methods of measilremenf. The primary task when given alone can be conceived as not occupying the single-channel fullS but as leaving some 'spare capacity' into which the secondary task can, up to a point, be fitted. Performance is impaired when this spare capacity is insufficient. There is some question whether the primary task occupies the singlechannel continuously but not completely at any one instant, or whether occupation is complete but intermittent so that spare capacity is in the form of 'gaps' during which the single-channel is free. The experiments we have surveyed earlier in this chapter seem to favour the latter view although it is only fair to point out that if a subject is told to react as quickly as Nssible he can be presumed to use the whole of his available capacity in doing so. W-hether when he reacts more slowly he uses only a proportion of his total capacity at any instant is a difficult question which remains to be answered. It is, of course a variety of the old and still unsolved problem of whether attention can be truly divided betrneen two tasks, or whether it alternates rapidly berween one and the other (S7oodworth and Schlosberg, rg14). If the intermittency view is correct, as it clearly is in many cases, the loads imposed by the primary and secondary tasks separately and together can in princrple be calculated by methods similar to those tsed to provide the basis of Figs . 4.T and 4.8 - the problem becomes essentially one of queueing by signals from the two tasks for use of the translation mechan ism. An empirical index of loarling in dual tasks had been proposed by Michon (1964b, 1966, Michon and Van Doorne, ry67) on the basis of experiments in which the secondary task has been the tapping of a foot pedal at intervals of .5 to r.o sec which the subjea attempts to keep as regular as possible. Michon noted that the interval between each tap and the next seemed to be a sensitive indicator of interference by the primary task, and suggested that tapping performance can be measured in terms of the average difference of each interval from the one preceding. Adapting his equation we may write: --L q:A N-r x :t Tappins performance __Y (+.6) Sfuglc-clmnwl Opration r35 where /6 is each interval from the first to the (N - r)th taken in nrn, and f is the mean interval. Michon proposes that .,. - or?rloaorng rnoex ?-, - Difference between tapping performances with and without primary task (+.1) \ t-t t Q) fhs stability of capacity.It has been tacitly assumed in most snrdies using dual asks that the subiect's basic capacity rernains the same whether or not a secondary task is added to a primary, and however severe the demands of the secondary task may be. Brown's (tgSil and Conrad's (1956) results on the effects of pacing do, however, raise the question of whether some genuine increase of capacity occruls under pressrue for speed. Certainly Kalsbeek and Ettema (lg6+) and Kdsbeek and Sykes (tg6il have shown that effort, as measured by the incteased regularity of heart rate, increases with the load imposed by a secondary task and produces an apparent increase of channel capacity, but evidence is insufficient yet to decide whether this is a true increase or merely represents a shift of criterion in the subiect's decision rnaking - that is a shift of p in the signal-detection model. The problem has been discussed by Kalsbeek and Ettema who distinguish the capacity a sub iect is 'willing to spend'from the Eaximurn he can use in an emergency. We shall consider the general problem of the effect of effort more fully in Chapter 9. (c) Ctordination of ?rintary and secandary tasks. Support for the view that in perfonning dual tasks we normally alternate raprdly from one to the other rather than expend parts of our total capacity simultaneously on both comes from the faa that it seems impossible to carry out actions, by say the two hands, which are tnrly simultaneous without their being in some way co-ordinated and fitted into a common temporal framework. For example, in the well-known children's party trick of making tapping movements with one hand and circular motions with the other, the ntrmber of taps seerns to be ineviably a multiple of the number of circles. Such so-esdination is a type of grouping and seems to enable a more elaborate performance to be carried out than would otherwise be possible. For example, Kalsbeek (lg6+) noted that the subieas in his double-task experiments tended to build up a rhythmic pattern of perfonnance in which the two asks were regularly interdigitated, and that when this was achieved, the impairment produced by combining the two asks was reduced, implyrng prestrmably that they were no longer separate but had been combined into one more complex ry6 Fundammtak of Skill task. Further evidence that when the signals in one or both asks come at regular intervals or are otherwise predictable, responses in the two tasks tend to be co-ordinated and performance improves has been provided for tracking by Adams and Chambers $962) and for serial reaction times by Dimond (1966). Results obtained by Kalsbeek and Sykes (tg6il suggest that co-ordination is fostered by uai"ing, but that the scope for it is gteatest when the total loading is moderate and that it may break down when the loading becomes very severe. Such coordination obviously complicates measurement of the load imposed by the primary task in terms of the impairment of performance at the secondary, although it remains possible to make such measurement in principle. V Movement Enough has been said in preceding chapters to indicate that movemen6 involve a complex co-ordination of various muscles brought into play in a phased sequence, and thatthe exeantionofmovements is in importanlt ways distinct from decisions to initiale them. Further evidence for such a distinction is provided by the faa that there is commonly little or no correlation between reaction-time and speed of movement1".g. Henry, r952t t96t, Henry and Rodgers, t96o, pierson, 196r, L. smith, 196;) and factols which affest the one may hardly at all affect the other (..I. singleton, t9s4, 1955, weiss, 1965, Brichcin, 1966, KimotsuH, ry6;). The psychological sttrdy of movement has been somewhat of a cinderella, partly no doubt because it is less opeo to introspective examination than, for example, perception; but largely because it is amenable to much more clear-cut physiological shrdy than are other processes traditionally ueated by e4perimental psychology. We shall not attempt to outline physiologcal snrdies here as excellent summaries are available elsewhere, notably those by Ruch (rgSl) and pailtard (196o). Nor shall we be concerned \dth the anatomical factors which determine the maximum mechanical forces that can be exerted in various positions: these have again been reviewed elsewhere (e.g. Darcus, 1954, Morgan et al,, 1963, Murrell, 1965). Instead we rtr"tt consider the seflscrri-motor cuttrol of movement. Anatomical and physiological fastors undoubtedly play a part in such control, setting li-itr to its operation and showing, for example, in the difference of speed and accuracy of movements made $rith different limbs or in various limbpositions or direaions relative to the body (e.g. Searle and Taylor, 1948, Begbie , r9s9, Hammerton and Tickner, 1966), but they seem to be of secondary importance to the subtle interplay that takes place benreen action and sensory feedback. r37 r38 Fundammtals of Skill SENSORY CONTROL The control of movement follows a typical servo pattern in which action is monitored and modified by sensory feedback of various kinds, the relative importance of which vary with the precise tasks concerned. The feedback may be visual via sight of the responding limb or of the obiea manipulated: accuracy obviously suffers when movements are made blind and is courmonly affected if visual feedback is in any way distorted. Our present knowledge of the effects of such distortion is largely due to the work of K. Lf. and W'. M. Smith and their associates using a technique in which the subiect manipulates obiects without being able to see his hand directly: instead an image of the hand is picked up by a television camera and shown to the subiect on a closed-circuit television screen with various distortions or transpositions introduced into the link between camera and screen (e.g. Smith and Smith, t962, K. Smith, 1966). Experiments by Gould (rg6S) and by Gould and Schaffer (rg65), using a similar technique and manipulating the contrast to show up particular parts of the field, have suggested that sight of the obiect teing manipulated or of the tool being used is more important than sight of the hand itself. Evidence regarding the quantitative effects of visual feedback comes from an e4periment by Chas e et al. (tg65) whose subiects attemPted to hold a finger steady and were shown the finger-tremor rnagnified on an oscilloscope. The extent of the low frequency components of the uemor decreased markedly as the magnification increased from r to to times, and thereafter remained steady when magnification was incteased from ro to 4o times. The same authors found analogous results when visual indication was replaced by a tone the frequency of which varied with displacement of the finger. These findings are similar to those of a number of uacking sfirdies summarised by Poulton (1966), in which increase in the ratio of change in display to extent of movement by the corresponding control improves perforrnance up to a point but not thereafter. Seidenstein et al. (196o) have emphasised that the relevant variable in calculating this ratio is the retinal image of the tracking error, so that absolute rnagninrde and viewing distance are compensatory if angtrlar displacement is held constant. Other senses can play an important part in such feedback. For example, Cha se et al. (r96rb) who set their subiects to taP a key with constant amplinrde and pressure at a steady rate of three movements per sec found that inability to see the finger produced no impairment of Regularity of tapping decreased, however, f the soznd of i.rfor-*.e. Mwement r39 tapping was masked by noise played through earphones, or rf pr* pioceptiae signals were masked by vibrators placed on the wrist and forearmr or rf touch was abolished by anaesthetising the finger. Provins (r95lr r9i8) had previously observed that accuracy in applying a pressure was impaired by anaesthetising the skin over the part of the hand used to apply the pressure, although the maximum rate of apping was little affected. It is more diffic'ult to remov e kinacsttutic feedback, but Laszlo (1966), using an infated cuff on the arm to produce nerye blocking has shown that accuacy of tapping diminishes during the period after cutaneous sensation has ceased and before muscrrlar power has been lost, implying that accuracy is affected by loss of kinaesthetic feedback. It is, of course, well known that patients suffering from t&es dorsalis, which is marked by intermption of the kinaesthetic pathways, show exaggerated movements which make adjusments ro the limbs inaccuate and slow. The origin of many sttrdies in this area has been the problem of whether, when power assisted controls are fitted to cars, aircraft or other machinery, there is any advantage to be gained by leaving some 'feel' in steering wheels and joysticks. Such feel will obviously increase proprioceptive signals, snd it is therefore not surprising that the accuracy of positioning a lever is improved by spring loading so that the fmce r* quired increases with the extent of movement (Howland and Noble, 1953, Bahrick et al., r955a). There are indications that moderate pressures feld optimum results: ]enkins Gg+il obtained constant \ffeber Fractions (6F/F) for incteases of force over pressures rangng from ro to 5o lb but higher fractions below ro lb while pressures above 5o lb would inuoduce complications owing to the amount of muscrrlar effort required. Some improvement in the accruacy of simple movements has also been obtained by addi"g inertia to the conuol (Searle and Taylor, 1948, Howland and Noble, 1953), and accuracy of both simple and more complex movements has been improved by making the moving conuol lever pult a pltrnger through a bath of oil thus adding viscuts friction (Howland and Noble, rg13rBatuick et al.r r955b). The suggestion has been made on the basis of such snrdies that pressure cmtrols in which a control lever does not move at all but has an effect according to how hard it is pushed, might be preferable to moving controls and the results of several e4periments indicate that this is so (e.9. Gibbs, 1954, North and Lomnicki, 196r, Burke and Gibbs, 1965). Other investigators have, however, found position better than force as a basis of accurate control (e.g. ![eiss, rg10: presumably which is better depends on the degree of force and the extent of r4o Fundamentals of Shill movement or change of position. Optimum performance seems, indeed, to be obtained with a combination of appreciable movement with springloading thus enabling kinaesthetic as well as other proprioceptive signals to play a part. Briggs et al. (tgSil suggest that their results bearing on this point, and those of Jenkins (1947) arc well fitted by an equation proposed by Bahrick et al. (t955a): rved: Accuracy in terms of d.istance m( dF fr) X a constant (5.1) where F is the force required to produce a specified displacement of the control and dF is the change of force associated with a change of displacement dD. TIME REQUIRED FOR FEEDBACK TO BE EFFECTIVE \ilToodworth (l8gg) in a classical monograph on voluntary movement, divided the time taken by a movement into a period of initial impulse' and a subsequent period of 'current control'. The former is a consequence of the fact that it takes time for sense data fed back from a movement to become effective in modi$ing its course, partly because of an inevitable reaction time and partly because of the delays discrrssed in the previous chapter. Brief movements are thus ballistic in the sense that they are initiated as a whole and have to nrn their course without the possibility of modification. The most striking illusuation of this known to the writer arose from a Siamese cat belonging to Mr K. F. H. Murrell. It had the habit of sitting on the shoulder of anyone eating a meal and of pawing at his hand as he raised a forkful of food to the mouth. The result was that the food was deflected into the cat's mouth, and the diner was quite incapable of preventing this happening unless he moved his aun very slowly and deliberately. Crossman and Goodeve (rg6l) have obtained the same type of result e4perimentally by having subjeas make movements of a rotating knob to bring a pointer to a target and adding aiding or opposing forces during the coruse of the movement. The effects were to cause overshoots and undershoots respectively. After a little practice, subiects attempted to minimise these by tensing the muscles being used - they were presumably increasing the forces applied to both agonists and antagonists so that the disturbing forces would have proportionately smaller effects. I[oodworth found that the accuracy of right-hand movements lasting Iess than about .4 sec, and of left-hand lasting less than about .75 sec, differed little whether or not the subiea closed his eyes while the hand Mwement r4t was in motion, implylng that there was no ctrrent visual control. Accrracy of movements lasting longer than these times improved as duration increased with the eyes open, but did not do so when they were closed. This frnding was confirmed by Vince (l94Sb) whose results are shown in Fig.5.r. Analogous results were obtained by Provins 5to E, rl, rU o F z. LIJ ()tr oa \, lJ o- 0 0.4 0.6 0-8 1.0 1.2 TIME PER MOVEMENT (SEC.) 1.4 Figrrre 5.r. Relations between accuracy and duration of movements with eyes open and with eyes closed. Data from an experiment by Vince (r948b). O : Eyes open. O : Eyes closed as soon as movement began. Each point is the mean of a series of readings taken from each of ten subiects. The movements were made by pu[ing a cord attached to a pointer which moved downwards over the surface of a smoked drurn to a target line r in away. The pointer was returned to its starting position by spriog tension. Movements were made in time with a metronome. (tgSil who fotrnd that the accurasy of pressrue with the side of the hand was greater when it was exerted at the subiect's own preferred speed - usually over a period of 23 sec - than when it was exerted as fast as possible, but that the difference disappeared when the area of skin at the locus of the pressure was anaesthetised. Both !floodworth and Vince showed that in the course of rapid movements there is a period of acceleration followed by an approdmately similar period of deceleration, md that these normally shade into r42 Fundamentals of Skill one another so as to produce a cenual zone of nearly trniform velocity. If distance travelled is plotted against time the cluve seems to be roughly a normal ogtve (Crossman and Goodeve, 1963). Peters and Wenborn (1936) fotrnd that such patterns were remarkably constant for different directions and extents of movements, snd that when movements made as fast as possible were compiued with those made at a moderate speed, all phases changed to about the same proportional extent. Woodworth's and Vince's slower movements showed the same TYPI CAL RECORDS MAXINIUM POSSIBLE RATE I20 STROKES PER MINUTE ry{ \Il ffiil A 60 STROKES PER MINUTE \ t \ UT 20 STROKES PER MINUTE I \ I NG RETURN MOVEMENT= 0'1 SEC 01234 SECONDS EXPERIMET{T 3 B 0 0.2 0'4 0.6 0 SECONDS Figrrre S.z. Examples of movements made in the experiment the results of which are shown in Fig. 5.r. initial period of rapid acceleration, but this was followed by a much longer and less regular deceleration, suggesting that under conditions of 'current control' the movement was no longer a single entity but a series of movements which ran into one another. Some of Vince's results are shown in Fig. 5.2. Looking at the matter from a slightly different standpoint, the S-shaped roughly symmetrical curve with approximately equal times taken over acceleration and deceleration, seems to be associated with movements intended to be of a given extent, whereas the type showing a prolonged final deceleration with one or more adiustments tends to Mwement 43 occnr when the movement is aimed precisely at a target: the finrl deceleration and adiustments represent a process of 'homi.g' on the target rather than merely bringing the movement to a halt. Most of the time taken by such accurate movements is thus spent over the last part of the travel (Annett et al., 1958). Fig. 5.2 illustrates the further point that within a series of rapid movements, each too fast to incorporate any secondary adiustments, there are nevertheless trends over groups, suggesting that adiustments are made between one movement or group of movements and the next. If so, it means that two servo-loops are operating. One is a short-terrr loop which has to do with the immediate phasing of each individual movement and if one can iudge from the fact that movements made at maximum rate averaged about five per secr achieves about ten adiustments per sec - one to make each stroke and one to release it. Superimposed on this is a slower-aaing loop operating over periods of .5 sec or so. The latter is presumably a visual loop, while the former is kinaesthetic or proprioceptive and local to the effector mechanism - in other words corrections made in terms of it do not require any new decision. Similar implications follow from the obserrration that when tracki4g a simple harmonic course at high speed subiects may make rapid harmonic motions which rrer however, not 'tim+locked' to the excursions of the target (Noble et al.r rgjj). Further evidence for such a short-term loop comes from the rapid corrections for errors in some tracking tasks which we noted in the previous chapter (p. r t6) and which are far too fast to be visually controlled. We may also rote in this connection that Mnrrell and Entrrisle (lg6o) and Crossman and Goodeve (tg6l) observed a periodicity of acceleration and deceleration of about ten per sec in detailed recordingp of movements aimed at a target. It looks, in short, as if the translation mechanism feeds an 'order' into the effector mechanism, and that the latter carries out the order by means of a servo mechanism with a loop which takes about 'r sec to traverse and which continues to act until sufficient accuracy has been achieved. Further evidence for the importance of time factors in the control of movement comes from a consideration of how movements made at murimun speed differ according to their extent and loading. Increasing the amplinrde of a movement while keeping its tenninal acctrasy the same makes relatively little difference to the time taken (Searle and Taylor, t948), and if the ratio benreen amplinrde and terminal accrracy is held constant, the times taken by movements of extents from about 2 to zo in are dmost identical (Fitts, 1954, Crossman t r957r Fitts and r44 Fundammtals of Skill Peterson, 1964, Crossrnan and Goodeve, $63). Similarly Fitts (lgS+) forurd that 'dotting' witr a stylus back and forth between two targets took about the same time whether the stylus weighed r oz or r lb. Again El Temamy (1966), using a weight which slid back and forth on a rod, found that the time taken for any grven degree of accuracy rose by only about 30% as the weight was increased from rz1 to r2 lb. It can be argued that the rise is likely to be small because the arm itself is a large element in the total mass to be moved, but close examinations by Taylor and Birmingham (lg+8) of uacking performance and by El Temamy of his results made it clear that the force deployed rose considerably with heavier weights and larger amplinrdes. Had the same forces been used with lighter weights or shorter amplinrdes the movements would have been considerably faster. ft seems, in etrea, that with incteased amplitude or load the subjea incteases the force applied while keeping the time roughly constant. This, of course, is what would be expected if the limiting factor was the time required to process the data on which control was based. Additional support for this general view comes from the well-recognised fact that complex movements involving a series of different directions or extents, and thus implying more elaborate control, take substantially longer than simple linear movements (Woodworth, 1899, Peters and Wenborn, 1936); also from the finding that speed of arm movement has little to do with the strength or effeaive rnass of the aun (Pierson, 196r). Time has an important bearing upon the optimum sensitivity of controls. Severd snrdies have shown that when a pointer has to be moved to coincide with a target, performance varies with the extent of the pointer movement produced by a given control movement, being most rapid and accurate when the ratio between the two movements is at some intermediate value between very high and very low (]enkins and Connor, rg4grJenkins and olson, t952, Gibbs, rg14rNorth et al,, 1958, Hammerton, t96z).If small movements deflea the pointer a long way it is difficult to make fine adjustments because the pointer will move too far during the minimum time within which a movement can be executed and corrected. On the other hand, if large control movements have to be made in order to produce a relatively small deflection of the pointer, acqracy in terms of time and distance off target will suffer because ofthe time taken to execute the movements required. This latter is especially the case when the control is not a simple lever but, say, a handwheel as used for steering a car. If a steering wheel has to be ttrrned a relatively long way to produce a grven change in the car's direction, it may be difficult to corner at speed. If, on the other hand Mwentent 145 the steering is trnduly sensitive, it is diffictrlt to keep straight on an open road. RELATIONSHIPS BETWEEN SPEED AND ACCURACY The relation benn een amplinrde, accuracy and the time taken to make hand movements had been a subiect of disctrssion for some years before Fitts (rgS+) suggested a formulation in information-theory terms which connected all three together. Fitts proposed essentially that Movementtime_@+blog(zA/V) (5.2) where lY is the width of the target within which the movement is required to end, measrued pardlel to the direction of the movement; r{ is the amplinrde of the movement meastued from its starting point to the centre of the target; and a and D are constants. The essentid point of this formulation is that it makes movement time constant for any given ratio betrreen amplinrde and target width. Fitts recognised that the multiplication of A by z was arbitrary although some such procedure appeared necessary in order to ensure that the logarithm was always a positive quantity: had the fraction A/V been used, 7 would have exceeded A in the case of movements made from iust outside a target and this would have made log, (A/V) negative. There was also some conceptual plausability in that the subiect could be thought of as having to 'choose' a movement which had the possibility of either over- or under-shooting the target. Fitts also recognised that it would not always be accruate to take V as the measure of the scatter of the shots: the subiea might, for example, concenuate his shots in a narrower width, in which case the movement time would be expected to be greater than that predicted by Eq. 5.2. Fitts backed his formulation wittr four sets of experimental data. In one experiment the subiect was required to 'dot' alternately on two metal strips 6 in long using a metd-tipped stylus weighing r oz and about the size of a pencil. The long axes of the strips were perpendictrlar to the line of movement betneen them. The suips were mounted on a board placed in such a position that the subiect's movements were from side to side in front of him. Four widths of target strip were used: 2, rr.5 and .zS itat each of fotu distances benreen centres i 2t 4t 8, and 16 in. Average tiu s per movement, plotted accorditg to Eq. 5.2 with A taken at the distance between target centres, tnd V as the width of the target strips, are shown in Fig. 5.3. All the points, except those at the 146 Fundamuttals of Skill extreme lower end, lie close to a straight line and suggest that Fitts's formulation was right in principle. Fig. 5.3 does, however, have three unsatisfactory features which suggest that some modifications of detail are required: (o) The suaight line nrnning through most of the points cuts the zeto information line below the origln making a in Eq. S.z a negative + 0.6 c, 0.5 rl, a z 0.4 F UJ rr, o = G, UJ o- , UJ = o x F 0.1 3 45 7 LoG2 (ffi) Figure 5.3. Times for reciprocal tapping with a r oz stylus plotted in terms of Eq. 5.2. Data from an experiment by Fitts (lgj+). fne target widths (w) areindicated asfollows x - 2 h, o : r i"; b : bin ana + : t in. The four amplitudes of (A) for each target width are, from left to right, 2, 4, 8 and t6 in. Each point is based on a total of 6ry-2r669 movements obtained from 16 subiects. quantity. Crossman GgSil has suggested that this difficulty can be avoided by omitting to multiply A by 2 so that Eq. 5.2 becomes Movement time - a + blog(A/V) (S.t) The constant a works out at about .o5 sec, a figure close to that found by Crossman himself in a similar experiment for the time spent on the targets as opposed to the time spent moving beniveen them. ft seems obvious at first sight that the time spent stationary on the tiugets ought not to be included in the measure of movement time. It has been found, however, in another similar experiment (Welford, 1958, pp. 99 and ro3) that results are, on the whole, more unifonn and plausible if the times on target and benn een targets are added together than if the t47 Mwetnent latter measure only is taken. It seems as if there may be some corlpensatory tendency at work which makes it possible for time spent on the targets to be used to shorten time spent moving at least to some extent. Such a compensatory effect would be consistent with the view that movement time is limited by the speed at which central processes can control and monitor movement. These processes must obviotrsly to some extent precede and outlast the movements concerned, and the time thus required would be spent on the targets. (b) Although the points in Fig. 53, except those at the extreme lower end, lie fairly close to a straight line, the best fitting line through them would curve gently upwards. The curve can be substantially lessened by making a further modification to the equations by writing Movement time - K "r(ry)- K ,rr(#* 'r) G.+) This formulation makes movement time dependent upon a kind of Weber Fraction in that the subiect is called upon to distinguish berween the distances to the far and the near edges of the target. To put it another way, he is called upon to choose a distance V oat of a tota distance extending from his starting point to the far edge of the target. The formulation also preserves the advantage which Fitts claimed for the procedtue of multiplyrng A by 2, h that the logarithm can never be negative, since in the extreme case when the movement begins at the edge of the target A - lW. G) The curve in Fig. 5.3 shows a distinct flattening at the lower end. This is probably due, as Crossman has suggested, to some timiting factor setting a minimunr time per movement however short or uncotrstrained. Snrdy by the present author of dotting benreen targets trsing a pencil as a stylus suggests that this limiting factor affects the amoturt of target used. When the targets are wide and the distance short, the subiect uses very much less than the full target width. He is, in fact, uansmitting more information than a calculation in tenns of Eq. 5.4 would assume because the effective lV is narrower. The narrowing of V is to some extent reflected in a reduction of errors and if due allowance is made for them Eq. 5.4 still holds reasonably well. The method of correaing for errors has been dCIcribed by Crossman (tg1il.It makes use of the faa that the information in a normal distribution is logro t@1, where o is the standard deviation of the distribution. Now \@) - 4.133 and a range of * half this, i.e. 2'06zo, includes about 96% of a normal distribution. W'e can therefore argue that if about 4% of shots fall outside the target, log, V is an accurate r48 Fmdanwntals of Skill rqpresentation of the information contained in the distribution of shots. IUe can also argue that if the errors exceed 4% the ffictioe rarger width is greater than Wrandif the errors are less than 4%the effective target width is less than W. How much greater or less can be calctrlated from tables of the normal distribution (e.g. Fisher and Yates, 1938, Table r). For example, suppose W 2 in and the errors are f/o. Then the - effectivelV - 2 x 4'ry3/J'rJ2 - t.6o4in, since allbut to/oofanormal distribution lie within a range of + 2.5T6 (i.e. * x S-rS2) of the mean. It has been assumed so far that errors are distributed equally to both 0.8 0.7 (J tlJ a F 0.4 z. r! t! = + o G, rrJ L ]rJ 0.2 = 0.1 0 23 LoG2 ( t# ) connecTED FoR ERRoRs Figrrre 5.4. The same data as in Fig. 5.3 plotted in terms of Eq. 5.4 corrected for errors by Crossman's method. Target widths and amplitudes of movement are indicated as before. sides of the target and that the mean is in the centre of the target so that the mean amplitude of movement is correct. ff the mean falls to one side or the other of the centre, the effective ^r{ will be different from the distance A between target centres. Strialy speaking the effective z{ should in any case be the geometric mean of the distances between each shot and the next, although it is usually approximately correct to take the distance betvveen the means of the two distributions of shots. If the distributions can be assumed to be symmetrical it is not necessary to record the positions of all the shots in order to calculate the positions of the means: the mean of each disuibution can be inferred Movemutt t4g from the proportions of shots falling on the near and far sides of the target concerned. Fitts's data are plotted in Fig. 5.4 using Eq. 5.4 and making appropriate adjustments to lV for errors. The data were unfortunately not given which would have made it possible to calculate the effective As, and these have been assumed to be correct. The results lie close to a straight line which passes through the origin. Further data on movement times Crossman (tgSil has produced results which although obtained independently of Fitts's, are in striking agreement with them. He has also shown that the length of the target strip as well as its width affea movement time although to a smaller extent. The reason for this becomes clear when one studies records of dotting with a pencil betrn een targets drawn on paper. The shots in each target fall roughly into an ellipse with its long axis parallel to the line of movement: the scaner perpendicular to the line of movement is very much smaller than that parallel to it. Closely similar results to those of Figs. 5.3 and 5.4 were obtained by Fitts for a similar 'dotting' task but using a stylus weighing r lb instead of r oz, although the slope was slightly steeper \ilith the heavier srylus. Ifuight and Dagnall (1967) using a task in which the subiect aligned a pointer \rith each of two targets alternately, obtained results which closely followed Eq. 5.4 and were better fitted by this than by Eq. 5.2. The slopes were a little steeper than in Fig. 5.4, but were of the same order of magninrde. Addi"g inertia to the movement increased the slope signifigantly although, as in Fitts's case, the increase was not substantial. Fitts and Peterson Gg6+) using amplinrdes of 3, 6 and t2 in and target widths of l, '5, '25 and .rz1 in, found that Eq. 5.4 fitted well and slightly better than Eq. 5.2 for single movements each carried out following a separate signal to move. The slope was somewhat less steep than for continuous movements, perhaps because there were no tururound times at end points to be included. The time saved was understandably less than the reaction-time between the appearance of the signal to move and the acnral beginning of the movement, since this contained an element of temporal uncertainty absent from the continuous task. Fitts and Radford (1966) in a similar experiment showed that although accuracy improved as the time taken to exec-ute a movement lengthened, it was little affected by extra time taken to preptrer rjo Fundamentals of Skill and that rate of gain of information varied little whether instnrctions were for speed or for accuracy. Some indication of the detailed actions lying behind the logarithmic relationship bern een speed, amplinrde and accuracy is given by Crossman and Goodeve (tg6f) who plotted the course of movements made in continuous 'dotting' tasks like those of Fitts (rg5+), and with discrete settings of a pointer made by rotating the wrist. They found, as we have already noted, that the movements were not smooth but showed accelera*ion and deceleration with a periodicity of about ten cycles per sec. The pattern was such as to suggest that each movement consisted of a series of impulses which ran together to some extent but not completely. All took about the same time, but they differed in velocity so that the first covered approximately the first half of the distance to be covered, the second the next quarter, the third the next eighth and so on. When distance travelled was plotted against time taken, each impulse roughly resembled a normal ogive like that of a movement made to cover a given extent rather than aimed at a target. Crossman and Goodeve point out that this implies that movement is controlled by a servosystem which initiates impulses having a velocity proportional to the distance to be covered and which are corrected by feedback at intervals of approximately 'r sec. They also prove that ifthe velocities are adiusted in terms of the distance to go to the centre of the target aimed at, and the subiect institutes a stopping procedure at the near edge of the target, this system leads to Eq. 5.2. Ve may add that if instead velocities are adiusted in terms of the distance to the far edge of the target and stopping is again initiated at the near edge, the system leads to Eq. 5.4. The authors suggest that this servo is within the motor system (effector mechanism) and largely independent of visual control since the same pattern of successive impulses was obtained with the rotating pointer task when a, sector-shaped screen was srranged to hide the pointer from view as soon as it began to move, and the subiect was required to rotate the knob so as to bring the pointer to rest as near as possible to the far edge of the screen. Some visual control might well have been involved, however, in checking whether or not the pointer had emerged from behind the screen and could perhaps have affeaed the adiustments made. In support of this suggestion we may note that Crossman and Goodeve in a further pilot experiment found the number of impulses to be fewer when the pointer disappeared from view halfway to the target than when it was hidden over the whole distance. We have spoken of the subiect 'choosing' a target width out of a longer extent, but this is obviously only a figurative description; some Mooutunt rir more detailed process needs to be specified. Fitts (1954) and Fitts and Peterson (1964) suggested that the subiect could be conceived as trying to make a series of movements each of uniform extent but subiect to random disttubances which may either add to or subtrast from the extent aimed at. In criticism of this view it seems fair to reiterate two points we have already noted. Firstly, the subiect's task was not, in the experiments we have been discussingr to make movements of a given extmt but ones which ended within specified limits. SecondlS the actions when 'homing' upon a target are more complex than those involved in making a movement of a particular amplinrde or dtration. Taking these two points together, it is plausible to think of the subiect as having to consider all movements of an extent short of the far edge of the target and to reiect all those which are short of the near edge. He starts by reiecting a large class of those which are much too short and then reiects finer and finer classes as the target is approached. His behaviour would in a sense be analogous to that envisaged in the first of the models discussed in relation to choice reactions (p. Tr), and i each sub-decision took an approximately equal time it is trnderstandable that the first hafi the next quarter and so on of the total distance would be traverrsed in approximately equal times as Crossman and Goodeve found. Ftrrther evidence on 'doning'times obtained by Welford et al. (1961) indicate that these views are somewhat too simple, snd that Eqs. 5.2, 5.3 and 5.4, although on the right lines, need some elaboration. Before discussing this work, however, we need briefly to review experiments in which speed of movement has been snrdied in relation to accuracy, using a different gpe of task. Inserting pins into sockets Fitts (rgS+) reported two further experiments. In one the subiect was required to transfer discs with holes in their centres from a vertical pin to another similar pin a given distance to the left. Four distances betrneen pin centres were used with each of fotu sizes of hole. The 'target widths' were taken as the differences benreen the diameters of the pins and of the holes. The other task was the transfer of metal pins from one set of holes to another a given distance away. Four diameters of pins were used with each of five distances. The holes were in each qlse trnrice the diameter of the pins: the 'target width' was again taken as the tolerance between the pins and the holes. The results of these last two experiments trer unfornrnatelS not t1z Fmdammtals of Skill suitable for detailed examination as the times taken to transport the discs or pins to their 'targets' were not measrued separately from the return ('transport empty') movements of the hand to pick up the next disc or pin. We cannot assume these return movements to be of constant durationr or of a dtrration proportional only to distance. Evidence that they may be comes from results by Annett et al. (lgS8), but Crossnum GgSil found that return movements tended to become slower as the accruacy of the outward movements rose. There is considerable support for the view that the speed of one movement in a cycle tends to affect those of others (de Montpellier, 1935, Wehrkamp and Smith, t952, Welford, 1958, p. ro5, Simon and Simon, 1959). This diffiailty does not attach, however, to the pin-transfer experiment by Annett et al. (rg58). Their subiects, like Fitts's, were required to transfer pins from holders to sockets. The pins were + in diameter and different sets of sockets ranged in dianreter from fi through +? and t* to t? rn, gving tolerances of #, *., * and r in respectively. The distance betrreen centres of holders and sockets was in atl cases 8 in. The holders were & in diameter. Movements were recorded by a film taken at 48 frames per second and from this it was possible to determine the intervd elapsing between the pin leaving the holder and its release after having been placed in the socket ('transport loaded' plus 'position'). 'Target width' was taken as the difference of diameter benreen pin and socket. The average times taken by the three subjects plotted in accordance with Eq. 5.4 lay close to a straight line, but the times for the finer tolerances tended to be too short. The line would have been straight and have passed through the origin if the pins had been # in diameter instead of t rn, and this fact led the present writer to consider whether there were any reasons why the effectizte pin diameter might have been a little less dran + in. Two factors appeared possible: firstly that the ends of the pins were slightly rounded, and secondly that the subjeas were apptying them to the holes at an angle so as to present a rotrnded edge which would 'find' the hole more easily than would the flat end of the pin. Enquiry from one of the authors revealed that both factors were present: the ends of the pins were slightly chamfered since if this was not done 'the subiects often ftrmbled when putting them into the smallest holes'; and the film clearly showed ttre pins being applied to the holes at an angle. Fnrttrer work by Schouten et al. (see Westhoff, 1964) on placing pins in sockets has shown that formulation in terms of tolerance is not quite adequate: some account must be taken of absolute ph, or socket, dia- Mwemilrt r53 meter. Their subieas moved pins as fast as possible over a distance of 2J mm into a hole of r, 2, 4t 8 or 16 mm diameter. Different pins were used to provide, for each hole, percentage tolerances of 5or25, r2'5 and so on for a total of between eight steps with the smallest hole and eleven 1.2 I 2 4 1.0 o 9 - o (J lrl I A l6 vt o v F- zlJ.l o a trl 0.5 = o = G, lrl o- 0.4 l! = F 0 0 2 LOG2 A 4 6 I t0 12 w Figrrre 5.5. Times taken to place pins in holes. Data from experiments by Schouten et ol. (see Vesthoff, tg64). A - 25 mm in all cases. W' : the difference between the diameters of pin and hole. The diameters of hole used are indicated on the right in millimeues against the corresponding regression lines. with the largest. Their results are shown in Fig. j.5. If tolerance hsd been an adequate measure of V in Eqs. 5.2r 5.3 or 5.4 the regrcssion lines for different diameters of hole should have been superimposed. We shall consider reasons why they are not in relation to the results obtained by Welford et al. (1963). Deailed snrdy of accurary The writer and his colleagues were concerned to overcome the difficulty in Fitts's original experiment and in others since, that times are scored for the task of landing within target limits rather than for recorded distributions of shots. Times were therefore taken for dotting from side to rS4 Fundarumtals of Skill side with a pencil betrnreen two targets drawn on paper so that the point at which each shot landed was recorded. Continuous runs were made of 5o shots in each direaion with all combinations of (A + +W) - Jo, r4z and 4oz nrm and W - 32, rr and 4 rnm. The range of values was resuicted to these because the task was part of a battery of tests being given to a large group of subjeas and the time available was limited. The disuibutions of shots appeared to be rather too broad in the middle for norrnality: they seemed to fall berween normal and reaangular. The width of the distribution for each subject on each urget was therefore taken as the distance betrreen the extreme shots, excluding occasional wild deviants. Group distributions as opposed to those of individual subjects would, of course, have been much nearer normal: so that this procedure is not in conflict with that adopted in correcting for errors in Fig. s.4. ft was argued that, by analogy with Eq. 5.4rthe present results ought to be fitted by the eqtution: Movement time - K ^r(#,* .r) G.s) where V' is the mean width of the two distributions, one at each end, observed with any partictrlar combination of A and W and A' is the distance between the centres of these disuibutions. The experiment was designed to study age differences: the results for the forties, the decade \pith the largest ntrmber of subieas, are shown plotted against Eq. 5;.5 in Fig. 5l.6. It can be seen at once that, while the times for each target width increased with amplinrde at rates similar to those found by Fitts, *re times for the narrower targets were too high, as they were with the results of Schouten et al. The results for each decade from the twenties to the eighties showed the same pattern. Two possible partial reasons for the difference between these and Fins's results Brer fostly, that the meal targets he used may have tended to emphasise acsuracy more than did ours drawn on paper: our subiects tended to scatter their shots well outside the narrow targets and not to use the full \ddth of the wide ones, whereas Fitts's subjects seemed to have preserved acctracy relatively well on the narrow targets. Secondlp and as against this, the point of the stylus used by Fitts must have had an appreciable diameter and the electrical insulation between the targets and the srurounding meal plate must have had an appreciable thickness, so that all his targets might have been effectively wider by a small constant amount than he claimed them to be. This extra would be of little importance with the widest targets but would be a substantial proportion of the narrowest. Mwenunt rjj These reasons did not, however, appear to be sufficient to explain the poor fit of Eq. 5.5 to oru results, &nd accordingly three other possible e4planations were considered. The first of these was that movement times depend more on aim than on accurary achieved, and thus more + a 0.5 tiIU tr) + 0.4 z lr, = rU o o = E, UJ oUJ = 0.1 F 0 0 I ^,2 LoG2 (f,,*o.s; 3 4 5 6 7 Figrrre 5.6. Times for reciprocal tapping benreen two targets plotted in terlns of Eq. 5.4. Data from an experiment by S7elford a il. (1963). O :32 IIIm targets, O : tI rnm and + - 4 rrrfn. The distance from the centre o{ one target to the far edge of the other for each target width Br€r from left to right, 5or t42 and 4oz rnm. Each point is based on roo shots by each of 8r subiects. The subiects were all aged bennreen 4o and 49. on target presented than on scatter observed. If so, Eq. 5.5 is mis- conceived and should be replaced by Eq. 5.4. This view, apart from its innritive improbability, appears to be untenable because it would assume no relationship bennteen observed scatter and movement time for any given target and amplinrde. There was, however, a clear tendency for time to rise as the distribution of shots became narrower, as shown in Fig. S.T. A second suggestion arose from the fact that the results could be made strikingly more linear by subuacting a small constant (c) of about 156 Fundamentals of Skill 3 rnm from the observed widths of the disuibutions of shots, thus replacin1lZ' in Eq. 5.5. by (W' - c). The constant might perhaps be attributed to tremor, the presence of which would broaden distributions slightly and mean that, in order to attain a given level of accuracy, the subject would have to aim at astghtly higher level. Such tremor might arise from the fact that the time taken to traverse the servo mechanisms controlling movement means that there is an inevitable period of about .r sec during which operation is open-loop. Alternatively it might arise from the fact that muscular action by a large member such as the arm is not very finely graded and that movements are likely to be slighdy disnrrbed by factors such as the pulse. Some support for this general point of view comes from the fact that the constant required to make the present results plot approximately on a suaight line is of the same order of maguinrde as the scatter achieved when a series of shots all aimed at the same point are made at a moderate rate, also Fitts's results are appreciably better fitted than they are in Fig. 5.4 rf the same constant is deduaed from lY. The slope of regressions such as that in Fig. S.T, when plotted with 3 mm deducted from all the observed scaffers is approximately that for joining equal targets at different distances in Fig. 5.6 - that is about ro bits per sec. We may also note that when very accurate placing is required, subiects tend not to rely on arm movements but to support the wrist, thus minimising tremor. On the other hand this view has serious disadvantages which seem to make it, like the first, untenable. The subtraction of a constant from lY' of about 3 mm obviously makes nonsense of the data of Schouten et al. for pin sizes of r or z rnm since in these cases the effective target size would be a negative quantity. Perhaps more important, we shotild expect tremor not to add a constant to lV' but rather to add to the variance of the disuibution of shots in such a way that one should write This, however, does not produce a good not (tY' - c) but \/W, fit to the results shown in Fig. 5.6. A third possibility, free from the objeaions to the previous t\ilo, arises from the fact that if in Fig. 5.6 we ioin the points for any one rarget width at different amplinrdes of movement we obtain slopes of about ro bits per sec as shown in Fig. 5.8(A), and if we ioin the points for any one amplinrde at different target widths we obtain slopes of about 6 bits per sec as shown in Fig. 5.8(B). This suggests that two control processes or phases ought perhaps to be distinguished: a faster distance-covering phase and a slower phase of 'homing' on to the target. It seems reasonable to regard the former as similar in speed to that of a ballistic movement of a given amplinrde and the latter as implyrng an Movement r5T additional process of visual control. If so, the appropriate equation would be of the type: Movement time - alog A' + D log #, 6.6) where a and b arc the slope constants for amplitudes and targets respec- tively. Since ballistic movements show substantial accuacy without a a : a a a a 0.7 a a a o a a a o a a H 0'6 )/., /t't 9 Ot z lr, o/ ./ ,/ ,/ t' t= rj I o.s /. G, tl, a a' a a ooo O1 o o (L UJ = a l0 SCATTER ON TARGETS 1UU ) Figrrre 5.7. Relationship benn'een the time taken per shot and the width of distributions of shors. The results are those for targets r r mm wide set with centres 3g7 rrun apart. Each point represents the mean of roo shots by one subiect. The best fitting suaight line is for an incremental rate of gain of 6.3 bits per sec. current visual control we should probably write in place of Eq. 5.6: Movement rime - alog#r+ bWW, - alog A' - blogV'r * Q - a) log W'o $.1) when W'o is the scatter of shots for ballistic movements of amplinrde A' , and lY' 6 is the scatter observed with any particular target wid*l under consideration. The part played by (D a)logP'o depends on whether or not lY'o incteases with A'. This, as Woodworth (r8gg) has pointed out, is 0.9 + 0.8 0.7 0.6 + : 0.5 d lrt 3 F.0.4 z,r = I 0.3 o ll, , tr o.z llr A = tr 0.1 0 L0G2 ( 67 0.5) 0.9 + 0.7 0.6 ci 0.5 UJ a F 0.4 z. IJJ I,L' 0.3 = o G, rrt (L IJ B tr 0.1 0 0 1.,23 LoG2 (fi,* o'5) 567 Figure 5.8. The same data as in Fig. 5.6. A. Showing the relation of movement time to amplitude, keeping acctrracy constant. B. Showing the relation of movement time to accurocy, keeping amplitude constant. Movement r59 ffictrlt to measure direaly as it involves conuolling both movement time and also vision, but if Eq. 5.7 is valid we can infer an answer from the present data. S.rppose, for example, that Weber's Law held and that W'o rose proportionately with A', it would then be possible to rewrite Eq. 5.7 thus: Movement rime where C - - aros# + bbsffi - bbs#+ (D - a) logc (s.8) V'o/A' : the Weber Fraction. It is obvious that Eq. j.8 + -() Iu, o-z F z tr, F ,.t + o = fr o's u, t=r' o.c o 0.4 - 0.2 - 0.t o.lo4 toGrA' 0.1 0-2 0.3 - 0.177 Loc2*i 0.4 0.5 Figrrre S.g. The same data as in Fig. 5.6 plotted in terms of Eq. 5.7. The regression line cuts the abscissa at (6 - a) log V'o. The value of this, -'37, corresponds to a W'o of 3r mrl. would imply that all the points in Fig. 5.6 should lie on the same suaight line and that it therefore does not grve a good fit to the observed data. If dternatively we assume that V'o is constant at all values of A' , the expression (b - a) log V', in Eq. 5.7 becomes a constant, and the data should fall on a straight line described by Eq. S.Trprovided suiable values for a and b arc chosen. Values were accordingly calorlated from 16o Fundarnuttals of Skill the data of Fig. 5.6 omitting the leftmost point which was suspected of being somewhat too high because of the lower limit to movement time mentioned earlier. The resulting plot in Fig. S.g shows all the points faling close to a straight line with the exception of the leftmost. It thus indicates that Eq. 5.7 provides a good fit to the data provided the accuracy of ballistic movements (lY') is independent of their e)fient. Paillard (t968) has provided some evidence that this last point is true by showing that the accuracy with which one hand could be moved into alignment with the other did not depend on whether the distance moved was long or short. fn other words it seems as if the accuracy of ballistic movements depends on some absolute appreciation of end position rather than of distance moved. An estimate of V's can be obtained from Fig. 5.9, since the distance from zero to where the regtession line cuts the abscissa (b log W ' s. In the example shown V'oworked out at 3r rnm which is") certainly of the right order of magninrde. The rates of gain of information implied by the slope constants a and b arc respectively 9.6 bits per sec which is close to the figure for Fitts's results, and 5.6 bits per sec which is close to that found by Hick (t95za) and others for choice reaction times. It is tempting to suppose that the former represents the capacity of the effector mechanism and that the latter represents control involving the translation mechanism. In concluding this chapter it must be emphasised that although we know a good deal about the mechanism responsible for the control of simple individual or repeated movements, we are still almost totally ignorant of the ways in which the more complex patterns of movement normally involved in everyday activities are phased, timed and coordinated. Perhaps the best guess that can be hazarded at present as a gurde for funrre research, is that they follow the same principles as those which appear to govern the co-ordination of perceptual aaivities. These we consider in the next chapter. VI Economy of Decision Duing the second decade of the present cennrry the results were published of several independent researches all aimed at emphasising the faa that incoming sense data are grouped and ordered. Thus as regards vision, we do not nonnally perceive simply a mosaic of more and less stimulated points, but coherent objects which have form and strucnrre. All these researches dealt essentially with visual percqption but the principles they enunciated obviously had sifficance for other sensory modes, especially hearing. Most of the writers, snd particularly those constinrting the Gestalt school, were mainly concerned to relate conscious perception to the physical 'strucfilre' or 'patterning' of the stimulus. Bartlett (rg3z), however, in his snrdies emphasised from the start that perception was in a very real sense an activity of the whole organism, shaped not only by the obiective stimuli but by the attinrdes, interests, hopes, fears and experiences an individual brought to the sinration; there is, he tuged, an'effort after nuaning' which embraces far more than the dpamic interaction of various parts of a complex pattern of sensory stimulation. Bartlett's work was ahead of its time and anticipated in many important ways the modern treatment of perception in information-theory and similar tems. We shall not here examine these approaches, old and new, in detail, but shall instead try to outline some of the factors which seem to be important in shaping perception, and shall then look at some of their analogues and extensions in other areas of human performance. The issues involved are at first sight highly academic, yet they have important implications for the desigu of visual displays and of many t5pes of machinery for practical use (see e.g. Easterby, \967). r6r r62 Fundamm,tals of Skill ECONOMY IN PERCEPTION Hick, in a paper which has attracted less attention than it deserves, noted that 'a curious feature of mental representations, which has a bearing on certain coding problems, is the tendency towards economy . . . Professor Max Born, in his S7aynflete Lectures, refers sceptically to the notion that elegant simplicity in a scientific theory tells in favour of its truth. In the literal sense of the proposition, he is obviously right to be sceptical. But we are not looking merely for truth, but for useful truth, by whatever standard we iudge utility; and elegance, in this context, is apt to mean "fitness for ftrnction". A simple representation, if approximately true, is far more worth having than a complicated one; and a similar valuation appears to operate at the relatively primitive levels of perception. It has often been remarked how powerful is the compulsion to try to make sense of things, even when it is known to be impossible' (Hick, r95zb, p. Z2). The process of organising and grouping incoming data may be thought of as *re abstraction of constants from the total mass of data presented in space and over time, together with the selecti,on of some data as dominant and important while the rest are relegated to the background and more or less neglected. Neurological studies have shown that the cortex is constituted to analyse patterns into units such as lines, corners and their orientations, achieving economy by this elementary form of coding (Hubel and Wiesel , t962, 1968). More complex perception may be thought of as involving the imposition of schemes or rules which reduce the effeaive amount of data to be handled. Obvious examples are to be seen in concept formation and in the estimation of averages of, ssy, several positions of a pointer on a scale or spots on a diagram (Bartlett and Macksvorth, r95o, Spencer, t96t, 1963, Edwards, 1963), and in both there is a link with topics covered in previous chapters. Concept formation can be regarded as a type of classffication in which several differing objeas are put into a single category (see p. 94) on the basis of some common feature, either an item or some relationship benueen items which is identical in them all. The estimation of averages can be thought of as an aaivity involving choice which may be handled in information-theory terms: the accuracy with which the average is iudged can be expressed in terms of the distribution of the quantities which contribute to it, and thus can be expressed in informational terms (see p. \47). konomy of Daision 163 Principles of abstraction and economy seem to apply on a more or less detailed scale in many types of perception. The fundamental approach of many modern sttrdies on this subiea is epitomised in a tlpe of guessing game outlined by Attneave (rgS+). We may take as an illustration an experiment used for some years in the experimental psychology praaical class at Cambridge. The experimenter has a gnd in front of hin containing a pattern as in Fig. 6.r. The subiect qmnot see the experimenter's grid but has his own blank gdd and is required to guess for each square in turn whether it \rill be black or white. The experimenter tells him the correct answer immediately after each guess and the subiect fills it in on his grid thus gradually builcling up a copy of II II rI II II II ABCD Figure 6.r. Designs used in 'gtressing gaute'. The subiect is required to guess, without seeing the design, whether each square is black or white, begiruring at the top left corner and proceeding along each row in turn. the experimenter's grid. If the pattern is random as in Fig. 6.r(A), the subiect will on average rnake so%errors. If, however, the pattern is not randomr 8s in Fig. 6.r(8) and (C), the subiect will quickly detect the regularities and thereafter make no more errors. If the pattern changes as in Fig. 6.r(D), he will make a few errors arotrnd the point of change but none once its nature and direction have been recognised. The process is similar to that discussed in Chapter 3 G. ro4) whereby the subiect sets up a running hlpothesis which is at each step confirmed and extended or refuted and modified by the incoming data. It is not, of course, suggested that anyone does in faA scan a pattern like this in ordinary perception, but the game serves to emphasize that, once regularities are detected, much ofthe rest ofthe pattern can be inferred in information-theory terrns, it becomes, redtmdant. Information is concentrated at the points at which regularity changes, such as the beginning of the slope in Fig. 6.r(D). More generally one can say it is concentrated at boundarics, at angles and where crrrved lines change their rate of curvature. The main principles by which such redtrndancy is attained can be roughly divided into seven tyPes: r64 Fundamentals of Skill Grouping The Gestalt school, especially I7ertheimer, emphasised that one of the fundamentals of perception was that discrete objects in close proximity tend to be grouped. This is obviously true of objects close together in space and is also true of successive events in time. Consider, for example, Fig. 6.2. Practically everyone sees the spots in pairs separated oo oo oo co oo oo Figrrre 6.2. by spaces. If we put r for the spots and o for the spaces, the pattern could be presented as r ror ror ro . . . and the subiect may be conceived as treatinB (cocling) each or r as a single unit. Such coding is economical in the sense that, if the regularity in the sequence is recognised, once o or r r have occurred, the ensuing r r or o can be inferred with certainty and are thus redundant in the sense that they convey no further information. Attneave (1954) has pointed out that certain other kinds of spatial grouping can be economical in informational terms in the sense that the approximate locations of the individual obieas becomes redundant. Consider the groups of points in Fig. 6.3(A). Their approximare locations can be specified in terms of the relatively coarse grid shown in aoo oo oo a ,O oo ' ,oo o o A B o ooo o oo ! oo 3 D OO aa C Figure 6.3. Economy in specifying position brought about by spec$ing the approximate positions of groups. Ecmmy of Decision r6j Fig. 6.2(8) and all shown to lie within two of the 16 squares. Precise locations can then be specffied in terms of finer grids, shown in Fig. 6.3(C), which are confined to these two squares. Continuity of line We have already noted that information is concentrated at points in a pattern at which the directions of lines or contorus change. The same is true at points where a line or contour is interrupted. It is thus understandable that a pattern such as that of Fig. 6.4 tends to be seen 8s - Figure 6.4. plus /rrather than as _/ plus -'the former arrangement requires the specification of two lines ody, whereas the latter requires the specification of three. Continuity is not confined to suaight lines but can also be perceived in curves, especially when the curvature has some easily specifiable characteristic such as a steady rate of change of direction as in an arc of a circle, or a steady acceleration as in a spiral. The same is true of several other types of constant change: for example few people observing the series o oo ooo oooo ooooo would be in much doubt about how it would continue. Regularity and synmetry Hochberg and McAlister (rgSf) and Attneave (rgS+) have both ernphasised that the Gestalt school's principles that regular and symmetrical patterns are easier to see than irregular, can be accounted for in terms of economy of specification. An inegnlar polygon, of which the nnmber of sides is not known beforehand, requires for its specification either the lengths of all the sides plus all the angles except one, or dl the angles and all the sides except one - in either case (zn - r) items if z is the number of sides. If, however, the figrrre is known to be symmetrical, only n items need be specified includi.g the angle of one of the sides to the axis of symmetry. If dre figure is completely regular, specification of only one side and one angle will suffce. Similar $6 Fwdarnmtals of Skill considerations apply to figrrres with curved sides although the process of specifying them is obviously more complex. This kind of approach was extended by Hochberg and McAlister and by Hochberg and Brooks (t96o) to the perception of ambiguous line drawings which can be seen as either two- or three-dimensional. For example, Hochberg and McAlister found that the percentage of A B C D Figrrre 6.5. Various projections of a ctrbe, together with the percentage of time each was seen as three-dimensional rather than two-dimensional, and certain stimulus characteristics. Adapted from Hochberg and McAlister (1953). Percent three-dimensional responses A B C D 98'7 99'3 5r'o 40'o Numbers of elements required to specify figures as two-dimensional Line segments Angles t6 z6 t6 z6 13 rz 20 18 time that cubes similar to those shown in Fig. 6.5 were seen as threedimensional fell with the number of lines and angles required to specify them as two-dimensional - that is it fell from A and B to C and again to D in Fig. 6.5. If the patterns are seen as three-dimensional there are in all cases rz lines and 24 angles, so that if the number of lines and angles is taken as the criterion, three-dimensions should be Economy of Decision fiT preferred for A and B, two-dimensions for D, and C should be equivocal, as was indeed the case. Hochberg and McAlister recognised ttrat scoring in terms of lines and angles is cnrde and that other possibilities need to be considered. Of these three may be mentioned which appear to have application far beyond the present case: (o) The economy of three-dimensional perception is much greater than nro-dimensional in A, B and C if the number of diffrenl angles is considered. In trnro-dimensions A consists of three pairs of overlapping parallelograms each with two different a'rgles - a total of six whereas when it is seen as a cube all angls are equal. In B and C two of the pairs of parallelograms are similar, but there are still four different angles. In D dl angles are equal in both two and three dimensions. (D) Although, if minor perspective effects are neglected, all foru views are proiections of a cube, they are not all equally probable. A real outline cube would only be seen as D by an observer who viewed it in one precise alignment with one eye from a fixed position. Viewing with one eye would also be necessary for C and movement would be permissible only along a vertical axis: lateral movement would ttun the pattern into one of tlpe A. Patterns of tlpe B would be obtained from a real outline cube by fusing images from both eyes, so that monocular viewing would not be required, but movement could still only occur vertically without its becoming a pattern of tlpe A. None of these limiations apply to patterns of qpe A: the size of the srnall parallelogram in the middle would differ according to precise orientation, bur the same general pattern would remain with both vertical and horizontal movements and whether viewed with one eye or two. G) The faa that D is a completely regular pattern in trnro dimensions makes one wonder why it was seen in three-dimensions by Hochberg and McAlister's subjects for as much as 4oo/o of the time. A likely reason is that all subiects were shown all patterns and were thus looking for three-dimensional appearance. fn other words, their perception depended not only on the immediate stimulus, but on expectations brought from previous stages of the experiment. Continuity of change Considerations of probability mentioned in (D) emphasise that percep- tion is concerned with stimuli which are not normally instantaneous but continue in, and may change \rith, time. A specification which is not economical in a static display may therefore become so if the 168 Fundamsntals of Skill display changes with time. A well-known illustration is Wertheimer's demonstration of grouping by 'common movement'. For example if the spots rnarked with arrows in Fig. 6.6 moved in trnison they would be grouped together as distinct from those which remained stationary, even though in a static display they would be grouped in pairs. The same principle can be conceived as trnderlpng the perception of movement by obiects: to speciff a single obiect as moving from one location to another is often more economical than speci$ing a number of obiects at different locations. This is shown in the so-called d-phenomenon of apparent movement: a light at one point which goes out iust as another comes on a little distance away produces a compelling t r tf t oo ao oo oo oo oo Figrrre 6.6. If the spots indicated by arrows move in trnison they will tend to be grouped together as distinct from those that remain stationary, despite the fact that this is contrary to the grouping by proximity seen in Fig. 6.2. perception of one light changing position, however much the subiect knows that two lights are involved. It should be noted that the timing must resemble that of real movement: if the gap between the first light going out and the next coming on is too short the two lights appear distina and simultaneous, and if it is too long they appear successive. Continuity of movement can grve coherence in cases where other sensory data would not. An illusuation is contained in a class e:rperiment conducted in Cambridge for some years past. Subjects view a coloured 'bar' which travels along a horizontal slit in a screen, passing behind three black bars as it moves. When the coloured bar remains the same throughout its iourney, praaically all subiects see a stngle bar moving the whole distance. If the coloured bar changes width or colour as it passes behind each black bar, most subiects still see only one bar moving. It is only when both colour and width change simultaneously at each black bar that a maiority regard the moving bar as no longer one over the whole of its travel. Perception of distance We have already noted one example of economy resulting from perception in three dimensions with the proiections of cubes shown in Fig. 6.5. The economy principle seems clearly to be involved also in other features of depth and distance perception: (a) Perspective gradients, such as that in Fig. 6,7, enable obieas of Economy of Decisiut, t@ equal obieaive size but different retinal sizes at different distances, to be perceived as the same size once the gradient has been recogRised (Gibson, r95o). The extraction of the gradient from the data in the observer's field of view thus increases the invariance of the obiects in the field. For example, if Fig. 6.7 is specified in two dimensions it is necessary to assign different magniftdes to each row of bars and each distance benn een one bar and the next. If, however, a perspective gradient t-------rr!-- r----- III -Z -II -II Figrue 6.7, Perspestive gradient used in experiments by Vickers (1967). is extracted so that the bars are seen as lying on a flat receding surface, all can be specified as equal in size and distance apart. The gradient appears to be extracted at some cost. If, for example, the whole of Fig. 6.7 except the bottom two rows of bars is covered by a card, the uncovered portion is not likdy to be perceived as threeclimensional. If now the card is slowly raised, to e4pose further rows, the three-dimensional effect E'ilI suddenly appear. The same is true of the example shown in Fig. 6.8 but the changeover from two to three dimensions comes later. This can be regarded as due to the faa that the amount of daa per row rendered invariant in Fig. 6.7 is greater than in Fig. 6.8. In the former length, width and distances between bars t7o Fundamentals of Skill are all made invariant, in the latter, only distance. Systematic studies of this phenomenon using the patterns of Figrues 6.T and 6.8 and others have been reported by Vickers (1967). The gradients of Figs. 6.7 and 6.8 are for flat surfaces. Gibson emphasised that these are not the only ones that can be extracted: different gradients give impressions of ctuved surfacsr either concave or convex, and the rate of change affects the apparent angle of slope relative to the subiea's line of regard. Two corollaries to this principle are now well known. First, if a Figrrre 6.8. A simplified perspective gradient used by Vickers (1967). gradient is extracted, obiects located along it are scaled for size accordingly, as is shown by some familiar visual illusions (e.g. Fig. 6.9). Second, when a wrong gradient is extracted the sizes of obiects may appear to be anomalous. The clearest example of this is in the Ames room where the subiect looks through a peephole into a room of irregular shape $/ith one far corner much farther away than the other. The obieas in the room are so shaped, however, that all the wall panels become similar in shape and all the floorboards the same width if the room is seen as rectangulrr - the invariance in the pattern seen is maximised by regarding the room as rectangular. When the whole Econorry of Decision r7r room is seen in this way the sizes of isolated obieas appear very different according to whether they are placed in the nearer or farther corner: for example, of two people of equal height the one in the farther corner appears shorter. ![e may note in passing that these phenomena have little if anything to do with the fanriliarity of rectangtrlar roolns, but wirh maximising the invariance of the data received by the observer: it is, for example, possible to constnrct an obieaively reaangular room which looks irregular in shape. The illusion of the irregular room which appears rectangular has been shown to break down after prolonged observation: this is likely because close scrutiny \rill reveal a ntrmber FigUre 6.9. The two large rectangles are the same Size. of details, such as the fine texnrres of painted surfaces, which are not consistent with perception of the two corners as equidistant and thus reduce the extent to which the rectangular view achieves invariance. The inadequacy of familiarity as a basis for iudging size in relation to distance has also been demonstrated in other contexts by Hochberg and McAlister (lgSS) and by Gruber and pinns6tein (rg65). (D) Gibson was at pains to emphasise that the visual scene which is normally perceived is not the same as that observed in a single fixation of the eye, but represents the integration of many different glances. A good illusuation of this is obtained by viewing Fig. 6.10 in a stereoscope. At first glance no depth effect will be seen: it comes only gradually as first one then another pair of circles are fixated and firsed. It is, in short, achieved when the gradients of retirwl disparity and binocular convergence have been extracted. Once this has been done, t72 Fundam,entals of Skill the depth effect is virnmlly immediate - if one looks away from the stereoscope and then back again, the depth effea is seen at once. (r) Gibson also emphasised that the observer is not normally static but moves, and in doing so produces different changes in the relative positions of objects at different distances. Maximising invariance in these circumstances requires the integration of much more data than when the observer is stationary, and although the economy achieved is greater, the final complexity of what is seen is greater also. The same essential principles apply to the perception of solid obiects: as the observer moves their shapes undergo a series of transformations which can be reduced to invariance by specifying the observer's movement. Figure 6.10. If the right-hand circles are viewed by the right eye and the left-hand circles by the left eye in a stereoscope, the outer iircles will appear nearer and the middle circles farther away than the centre circles. (d,) These several points jointly lead to the rather surprising conclusion that the visual scene as we perceive it has little to do with the actual data received by the eyes at any moment. It is rather a kind of frameatork in which the kaleidoscope of individual glances is reduced to relative invariance and stability, enabling each new datum to be fitted into a wider context, and providing the observer with a means of orientation and a continuity of space arotrnd him. Constancies The foregoing discussion of distance perception has obvious implications for size and shape constancies. Once a perceptual framework has been built up, perception of size as invariant with distance and of shape with orientation are economical. These constancies are destroyed only in cases in which the gradients indicating distance cannot be extracted. Thus Thouless (lgll) found that a circular disc viewed tilted at an angle was seen as such except when it was placed against a black velvet background and viewed monocularly with the head held in a rest. The fact that objeas retain the same apparent degree of whiteness or blackness - when seen in different illuminations can also be brought within the economy principle. In a manner somewhat analogous to that Economy of Decisim ry3 of grouping in Fig. 63 it is economical to speci$ the brightrcss of different parts of the field and to specify the whitutess of obiects within these parts rather than speciS all the different amounts of light reflected by the various obiects in the whole field. Despite sratemenrs in some of the standard textbooks and the findings of classical workers such as Katz (lglS), it is not generally recognised that the visual mechanism usnally has fully adequate data for dividing the field up into areas of different brightness. The amount of light reflected by a white object in shadow is often far less than that reflected by a black obiect in good illumination within the same field of view - in other words, differences between black and white cover a relatively small part of the total range of light intensities present in any perceived scene. Familiarity The factors making for economy in perception that we have considered hitherto have been concerned with the physical characteristics of the incoming data and not \rith the subiect's past experience. It must, however, be recognised that past experience can upon occasion play an important part in determining iust how incoming data are coded. The categories of identification discussed in Chapters 2 and 3 are like templates which the subiect tries to fit to incoming data. Normally he is successful and the process is so rapid that he is unaware of its happeDhg, but when objects are uncourmon, or seen from unusull angles or under adverse conditions, the process may take much longer and the search for a 'fit' may be much more conscious. The imposition of a template from past experience has much the same effect as grouping enabling a complex of data to be apprehended as a unitary whole. Typically the fit does not have to be precise but has to fall within acceptable limits of approximation, and the template itsef seems constandy to be modified as the result of funher experience. For example, the category 'modern car' will include a range of shapes, sizes and colours, snd will change substantially during the lifetime of any individual. It was such facts that Bartlett (tglz) expressed when he referred to the 'fitting' process as 'schematic' and the templates as 'schemata'. Bartlett noted that complex line drawings to which a match could be made in this way were regarded by his subjects as 'simpler' than less obieaively complex drawings that could not be readily linked to common objeas. Such observations would almost certainly be confirmed quantitatively by Attneave's tlpe of guessing game, in the sense that r74 Fundamentals of Skill fewer errors would be made if a familiar shape was recogRised than if all the subiea had to go on were simple continuities and regularities. One can perhaps see an analogy to Bartlett's results in Michotte's (tg46, rg(4,) experiments on the perception of causality in sequences of events: the subiea imposes a pattern, couched in terms of one event causing another, which gives coherence to several separate events and enables them to be treated as one. For example, if one obiea such as a ball moves up to another, which then immediately moves away, the first is seen as pushing the second. The successful application of such a pattern is likely to depend, as Michotte insisted, upon the obiective sequence conforming to certain time limits: the causal sequence would not be seen if there was a substantial time interval betrnreen the movements of the two balls. Bartlett was clear that the schemata actually imposed showed some effects of social conventions and of the subiects' individual interests, presumably implying that the likelihood of any one schema being applied depended to some extent on its availability at the time of the experiment. The possibility of deliberately shaping perception by inducing bias towards partictrlar schemata was illustrated in the classical experiment of Carmichael et al. (tglz) who showed, for example, that the reproduaion of two circles ioined horizontally by a short line and exposed briefly differed substantially according to whether the subject was told beforehand that he was going to see a pair of eyeglasses or a dumbell. Two results run through Bartlett's and much preceding and subsequent work, whether concerned with effects of familiarity or of the obiective structure of the stimulus. (o) Much of the detail which is apparently perceived is in fact inferred. It seems as if a schema which is imposed on incoming data brings a considerable amount of detail with it and this detail is incorporated into the resulti.g perception. (b) Details which cannot be fitted into the schema are either ignored or become what Bartlett described as 'dominant details' which are specially noticed. Woodworth (see Woodworth and Schlosberg, r95D made some play of the same idea under the title of 'schema with correctior', suggesting that a subject makes an approximate fit to the data with some familiar category which, if reasonably adequate, suppresses the perception of deviant details. If, however, the lack of fit is substantial in one or two respects, the deviant features are specified separately. Attneave has argued that such a procedtrre could still be much more economical than no categorisation. We might add that it could often be Econonry of Decision rys more economical to accept a fit \dth a yickly found schema and to speciff deviant details than to make an extensive search of the material stored in memory for a more precise category. Turning this second result the other way round, several sttrdies have shown that the difficulty of detecting a gtven deviation from a standard pattern rises as the deviation becomes smaller in relation to the size or complexity of the pattern (e.9. Hillix, t96, van de Geer and Levelt, 1963, Sengstake, 1965). Many other studies have shown that once a familiar scherna has been applied it may be difficult to change: for example it is often very difficult to reorder the letters in a word to produce an anagram. The difficulty of such reordering rises substantially as the transitions from one letter or pair of letters to another in the words presented become more fanriliar (Beilin and Horn, 196z) or as those in the solution words become less familiar (Tresselt and Mayzner, 1965). Problems of formulation Economy in perception is a concept which nrns through a number of somewhat different conceptual models of the processes involved. We have spoken here of economy of specification. In its crudest statement this may refer to the number of lina, angles or other features required to define a pattern. More fundamentally it means that several details of a pattern can be subsumed trnder some more embracing rule or schema which makes it possible to infer or predict one part of the whole pattern from another. In these terms there are obvious links with information-theory, although the precise manner of linking is open to a good deal of discrrssion (see Attneave, 1959, Garner, 1962, Staniland, 1966, Evans, ry67). Broadly speaking it can be claimed, on the one hand, that imposition of a rule or schema makes much of the detailed data redtrndant and that perception maximises redtrndancy or invariance. At the same time we can say that the ntrmber of separately variable items in the data is reduced, so that inforrration is minimised. In other words, the co-variation benneen different items has been recognised and used to determine the way in which the data are ordered. In either case the overall mathematical formulation describes a complex process within the subiect which needs to be spelt out in detail if a full understanding is to be obtained. From this point of view we may tentatively suggest that economy can usefully be considered in terms of the amount of data that has to be specifud in ordn to anizte at tT6 Fmdamentals of Skill a sufrcient definition of the pattern We can regard the process of definition as one of classification or choice analogous to those disctrssed in Chapter 3, involving one or more decisions of the qpes discussed in Chapter 2. \Mhat is 'sufficient' will depend as emphasised in Chapter 3 on the degree of precision with which the classificatiou must be made. This method of stating the process covers a number of results not easy to account for in terms of other formulations: (") Consider the pattern shown in Fig. 6.rr(A). Subjects tend not to group by pro*imity as they do with Fig. 6.2, which would yield alternate groups X/ and /X, but by similarity so as to produce alternating A B x lr XX ll xx XX X -x-l lr---xl l-i--i-l lr---xl l'- Figrrre 6. r r. groups of / / and XX. There is no advantage of one arrangement over the other in the simple information-theory terms used for Fig. 6.2, but there is some advantage for alternate groups of lines and crosses in RAN DOM CONSTRAINE D Figure 6.r,2. Examples of bar-diagrams used by Fitts et al. (t956). that they can be defined in terms of whether or not they come above dre line in Fig.6.rr(8). In other words, the subiect can group simply in terms of the tops of the lines, and virnrally neglect the rest of the pattern. (D) Fitts et al. (lgS6) required their subjeas to identiff bar figures of the grpe shown in Fig. 6.12 from among sets of eight similar figures. The bars could be of eight different heights and in different trials the figures were construaed either with random bar-heights or with the constraint that all eight heights were represented once but in random Econwny of Decision ryT order. It was expected that because there were 88 possible random figures but only 8 ! constrained, that the latter would be identified more quickly. The reverse, however, was found to be true, and this result has been confirmed by Anderson and Leonard (1958). Fitts et al. noted that the constrained fiSrres appeared more similar to one another than did the random, and if one considers the subject's task in detail one can see that this is likely to be so. If he compares only the first bars of the standard figrre and of one to be distinguished as similar or different he canr oD average, decide trat it is different seven times out of eight. On the eighth occasion, when the first bars are the same he will have to compare the second bars, and again he will be able to decide seven times out of eight. The same will be tme if he has to go to a third or subsequent bar. \fith constrained figures he will again be able to decide seven times out of eight by inspeaing the first bars ody, but if he has to go to further bars he will only be able to decide six times out of seven for the second, five times out of six for the third and so on. Alternatively if he inspects the figrrre row by row from the top downwards he will in many cases be able to identiff a random figure from its having two bars of the same height longer than any others, but he will never have this cue with the constrained figures. fn short, whichever method he adopts he \d[, with the constrained figtres, have on average to inspect more of the pattern than is necessary with the random figures. (c) Attneave(tg1l) required subjects to learn to associate boys'names with sets of eight irregular polygons. Each set was constructed by making minor variations in a basic design. He found that learning was better when all the variations were in the same corners than when any of the corners might be altered. It is perhaps obvious that one design is likely to be distinguished from another more easily if all the variations are concenuated at a few points since the remainder of the figrrre can then be neglected. (d) However, even if it is strialy possible to ignore some parts of a pattern, subiects may find it difrcult to do so. For instance Bricker (rgSSb), whose subieas responded as quickly as possible with a dif: ferent nonsense syllable to each of the eight patterrrs shown in Fig. 6.13, found that reaction was quicker when only the rightmost three items in each row were exposed than when all five were shown. The patterns could be unamblguously identified by means of either the first three or the last three items, so that there was no need to observe them all. Nevertheless subieas seemed to have done so, at least to some extmt. The main advantage in having all five items exposed is that if one is rl8 Fundamentals of Skill unreliable, the correct response can still be inferred from the others so that accuracy does not suffer. This beneficial effect of redundancy was shown by Bricker to ocqlr, as it has been by many others in other conteKts. Perception in everyday life is, of course, much more complex than it is with the single obiects or groups of obiects used in laboratory experiments. I 2 3 4 5 6 1 o o o o oo oo o o ooo o o o o o o ooo o o o This is so not only in the sense that many and varied obiects are dealt with more or less simultaneously but, more importantrthat the co-ordination and integration of data seems to take place on several different scales at the same time. A clear example is that when reading we simultaneously integrate letters (or graphemes) into words, words into sentences, sentences 'into paragraphs and perhaps also become aware of even broader features such as the style of writing. Similarly in looking at a painting we may be aware not only ofthe various obiects depicted, but of details such as brush-work, and of broader aspects ,such as the overall composition of the picture. The upper limit to the integrative process at any one moment seems to be set by the extent to which there has been time and opporttrnity to observe enough detail to produce a larger Figure 6.13. patterns of framework within which it can be ordered. Iights used by Bricker The lower limit seems to depend on how (r955b). far the action to which the perception is directed demands attention to detail. It is well known, for example, that when a book is being read rapidly, misprints may pass unnoticed that would almost certainly have been recognised when reading more slowly. Attneave (lgS+) glves the illusuation that when looking at a furry animal we do not normally observe each separate hair, but see all the hairs together as a'furry texture', or again that looking at a monled surface we speciS merely the overall texnre and nor each individual variation. This, he points out, is equivalent 8 o o o o o to adopting a relatively coarse grid in the 'guessing game' and so treating together coherent areas which contain given proportions and distributions of black and white (or whatever colours are involved), as having a konomy of Decisiut, t7g particular texnlre as opposed to other areas \ilith different proportions or distributions. The setting of this lower limit taks us beyond perception in the immediate sense to the interplay of perception and action to which we now turnr. RECODING AND TRANSTATION The coditg of input data in the manner we have been discussing is tlpically succeeded by one or more cenual stages of what may be broadly termed recoding - that is to say the coding initidly imposed on the data is uanslated into a different code. These processes are obvious in uanslating from one language to another, or in putting into words material presented visually, and they clearly turderlie tests of mental funaion such as digit-symbol substiffiion. Recoding may result in substantial further economies in dealing with incoming data. Oldfield (rgS+) grves the following example: IOOIOOOI IOI I IOOOI I IOOIOOOI I IOOIOOOI I The series can be broken up into units of roo or orl, and if we recode roo as A and or r as B it can be uanslated into the very much shorter seria AABBABAABAAB This could be further shortened by recoding AAB as X and BAB as Y to produce xYx)( The economy resul 'tB from each recodirg is achieved at the cost of having the 'key' to it stored in memory and available for dgcsding the message when it is required to put it back into its original form: if this key is not retained most of the origrnal information is lost. Recoding can make material easier to handle in several ways. For example, Miller (lgS6) notes that whereas a subiect can repeat back only about nine random binary digts if he deals with them as such, he can reproduce many more if he groups them in threes and converts into rrr : T. In this way the series IOIOOOIOOIIIOOIIIO becomes 5o47t6 In this case the total information in the message is unchanged by the recoding but the number of items ('chunls' as Miller terms them) is greatly reduced. An alternative, although less efrcient, method of reducing the ntrmber of items is to retain the first and then the lengths of r8o Fmdamentals of Skill run of each type afterwards. Miller's sequence would in these terms become rrr I3r2323r Miller found thatthe method he described required considerablepractice before its full effect was obtained: in other words the benefits of recoding again depended on the establishment of a 'key' in memory and having it readily available for use. Such recocling also implies grouping and can be hindered when conditions make this difficult. For instance Klemlner (1964) found that practice in transforming binary digits to octal did not substantially improve the span of perception for binary digits exposed for very brief intervals. Again several experirnents have shown that patterns are less accurately perceived if different portions are shown successively in time than if they are shown all at once (e.g. Harcum and Friedman, 1963, I(Ieene, 1965), snd that words are less easily read if shown letter by letter instead of in larger units (Newman, 1966). Recoding also takes an appreciable time and may therefore not be achieved when material is presented at fast rates (Pollack and Johnson, 1965). Inuospectively such recoding seems to be a kind of response to the material and may therefore be only a special case of the recoding that takes place in the uanslation from perception to action - the difference being simply whether or not the response is overt. To consider the transition from perception to action as a process of recoding may at first sight seem surprishg, yet a moment's reflection must make it clear that there is a difference between the neural aaivity involved in the identification of an obiect and that required to initiate action in response to it: in subjective terms there is a profound difference between knowing what has happened and deciding what to do about it. Problems of recoding berween perception and action have in recent years assumed considerable practical significance in the design of controls for vehicles and machine tools and of consoles for the monitoring and control of automatic plant, strd it is research aimed at clarifying the principles involved in these that probably provides our most systematic present knowledge of recoding operatiolls. Compatibility' - the relationships betreen displays and controls Many experiments have shown that performance of a task is affected not only by perceptual requirements and actions involved but by the relationships between them, and have attempted to relate performance to the nafi,ue of the intervening steps needed to bridge the gap between Ecanomy of Decisiort r8r perception and action. Such steps are at a minimum in the situation used by Leonard (tgSg) for the choicereaction experiment mentioned in Chapter 3 (p. 8f) in which the subiect held his fingers lightly on the armatures of a set of relays: the signals were vibrations by one or other of the armatures, and the subiect responded by pressing the same armature. Relationships benreen perception and action are similarly suaightforward when moving an obiect by hand from one position to another, in that the direction and extent of the movements of the hand are directly related to the perceived positions and changes in position of the obiect. Baker (196o), for example, found that uacking was much better with a stylus that could be used to trace the target direaly on a cathoderay nrbe than with a ioystick which moved a spot on the firbe. One of the clearest exarnples of complicating these relationships is given by Garvey and I(nowles (1954) who used the displays and conuol panels shown in Fig. 6.14. In system A each signal was the lighting of one of the roo bulbs, and subjeas responded by pressing the button immediately below the light concerned. The same was true of system B except that each signal consisted of two lights, one in each column, rnd responses were made by pressing the correspondi.g t\tro buttons, thus again Sving roo possibilities. The completion of each response brought on the next signal so that the subiea set his own pace of work: he was told to work as fast as possible without making errors. Systems C and D were similar to A and B respectively except that the lights and buttons were on separate panels. Performance with C and D took about twice as long as with A and B, prestrmably because with C and D the subiect had first to identify the position of the light or lights on the display panel and then search for the coffesponding positions on the conuol panels, whereas with A and B one search sufficed for both. We cirn perhaps assume that the same economy accotrnted for the flattening of the slope relating reaction-time to degree of choice with highly compatible arrangements which were found by Crossman (tgS6) and Griew (t958b) aod mentioned in Chapter 3 (p. 8z). With system E the row and column of the display panel in which the light appeared had to be indicated by pressing the appropriate buttons in the left- and right-hand columns of the control panel: there was thus a recoding required berween display and control. A rcssding in the opposite direction was involved in F. These systems yielded considerably slower performance than any of the others, and this seems to have been due essentially to the need for recoding and not to any feanue of the display or control as such. This is not to say that display and control feanrres had no effects: systems B, D and E in which two o oooooooooo H z ( a o O o aO O a a a o o oo oa ao ooooo oo o oo o -D o ooaa ao oo ao 9O (JCt lrJlL(D ---r O o o E oo oo O. oc oo oo oo oo o O o o o a a o LL u =l F (n a (f z. o c) ooooo oo o o o ooooooo o ooooo oo o o o ooooo oo o o oo o oooooo o o o oooo oo o o o oo F Gl G) t+tf)(I)t\(DCl:< oooooooooo trl = UJ o o oooooo o oooooo o o o o oooooo o o o oooooo o o t- oooooooooo (n -t rO 1, o U' ) d a r.< iF- (\ (Y) 1 (Il oa oa o, oDoaoro oo oD oa ocooao ot qa OD OD Fa OODO Oa OO OO OD or oa cD .< OOOOD ooorooo or OD o, o, oo oa oo oD oD oa oa OD oaoro oroooao oo or oD oD ODODO ot oD oa oD OD ODOOOO' OD ca oD ot o, oo OD q u =l F a a a + l.{ \C' o *{ A J h0 .H fr{ r8z Eonomy of Decision r83 buttons had to be pressed for each response were all a little slower than the correspondi.g systems A, C and F which required only one, and the difference might well have been gf,eater if it had not been partly offset by the difficulty of discriminating one light from another in the ro X ro displays used in systerns A, C and E. Evidence of such difficutty has been provided by Crarvey and Mitnick (lgSS) who found that performance with system C could be speeded up by marking the display and control panels with lines dividing the ro x ro matricc into o o o o o o o o o o o o o o o Sa Se Ra Rs scALE | o Sc 6!N' I Rc Figure 6.15. Display and control panels used by Fitts and Seeger (1953). lfith the display panel SA the sienal was one of the 8 lights. lfith-Sn each signal consisted of either one light or two adiacent lights. Strirh SC each signal consisted of either one light alone or one in each pair. All display panels thus provided 8 possible signals. !7ith control panels RA and RB the subiect responded by moving a stylus from the centre to one of the 8 indicated positions. Tfith RC he had two styli, one on each bar, and moved one or both as indicated by the signal. smaller groups. The differences betrn een the several systems appeared to be resistant to at least moderate amounts of practice: although per- formance improved markedly over rr5oo reactions, the differences betnreen the systems remained substantial. Whether they would have disappeared after much longer practice is, of course, another matter. Similar effects of recoding have been shown by Fitts and Seeger (lgSf) who compared all possible combinations of the display and conuol panels shown in Fig. 6.rj. They found that reactions were fastest and most accurate for each display when it was paired with its r84 Fundamentals of Skill corresponding control panel - that is when the recoding benreen display and control was at a minimum. It was these authors who coined the term 'compatibility' to denote the degree of directness benreen display and control. Looking at these experiments in the perspective of others, the recodirgs normally required berween perception and action can be seen to fall into two main classes : spatial transpositions and symbolic translations. Included in the former are mirror reversals and the effects of various other arrangements of display and control which require some mental reorientation of the one in order to relate it to the other. An example, amongst the many that could be cited, is a serial reaction-time experiment by Kay (rgSS) who presented his subjects with a box containing a row of tz lights and a second box with a corresponding row of tz Morse keys under three conditions: (a) with each key immediately below its corresponding light, (D) the same but with the box of lights 3 ft away across a table and (c) the same as (b) but with the box of lights reversed end to end so that the leftmost light corresponded to the rightmost key and so on. The signal lights appeared in random order, each being brought on by correct response to the one before. The mean times to complete 30 responses under the three conditions were (a) 24'5 sec, (D) 4o'8 and (r) 9T'4 and the errors made were o, 4.o and 9'o. Increasesof timererrorsror both have been found also when horizontal movements have to be made to match distances indicated on a vertical as opposed to a horizontal display (Szafran, see Welford, 1958, pp. 14z-l.46) and where view of a target is distorted by viewing through prisms (Kalil and Freedman, r966a, b). The most extensive series of studies in this area has been made, as mentioned in the previous chapter, by K. fI. and'W'. M. Smith and their colleagues. They observed writing and other activities by subjeas whose hands were obsctrred from direct view but could be seen via a television screen on which the image was rotated by varying amounts (e.9. Smith et al., 1956, Smith and Smith, 1962, Gould and Smith, 1963). Performance at these tasks improves rapidly with practice, and the adiustment once achieved seems to be general in the sense that when it has been acquired for actions by one limb, it transfers to other limbs (e.9. Bray, r9z8). The general concept of spatial transposition as a type of recoding which takes 'me and central capacity to achieve is of obvious application to certain spatial tests of intelligence which demand that shapes should be rotated 'in the head' to make them fit into other shapes. fr also applies to the difficulty experienced when writing letters and nurn- konorry of Decision r85 bers in reverse: for example Brown (see Welfor4 r95rr p. 66) found that the average ttme taken by subjeas to write the ten figrres r-o in a normal rnanner was 9'4 sec but rose to 33.o sec when they were written with each digit reversed. The difference of time required by the same subiects to trace over normal and reversed figures was very small. The reason for the difference was presrunably that when uniting reversed figrres subieas had to transpose the orders that would normally be given to gurde the hand, whereas when tracing they had merely to T HIRD ANGLE FIRST ANGLE n B A n A B Figure 6J6. Illusuation of first and third angle orthographic proiections for machine drawings as studied by Spencer (1965). follow straightforwardly the pattern presented to them. The reverced writing showed a substantial practice effea - the mean time for a second attempt at the figures r-o was only 22.2 sec - indicating that once the transposition had been rnade it remained to some extent available for use and did not have to be rebuilt from sctatch. A further problem in the field of spatial transposition has been sudied by Spencer (1965) who compared the comprehension of two standard fornrs of engineering drawings shown in Fig. 6.16. Untrained subiects read the 'third angle' drawing more quickly and acctrately than the 'first angle': it is obviotrs that the 'thfud angle' is the more straightforward in that sides adiacent between A and C and between A and B 186 Fundanuntals of Skill in the actual article remain adiacent in the drawing. Again the difficulty can be reduced \dth practice - experienced draughtsmen performed equally well with both qpes of drawing. The cost of the recoding required is, however, indicated by the fact that all subiects fourd perspective or isometric drawings easier than either first or third angle proiections. Comparisons of relationships involving symbolic translations between display and control \rith more compatible arrangements have been made by Knowles et al.(rgSf) and by Fitts and Deininger (1954). The former compared systems C and E of Fig. 6.14 with systems in which the display was replaced either bya window showing a letter and ntunber (e.g. A-r ot E-7)r or by a letter and nurrber spoken over a loudspeaker, to indicate the response required. Their results are given in Table 6.r TABLE 6.r Effects of swbolic translation between display and coilffol. Rerults obtaircd by l(nos)les et al. (196l). Each figure is the tnea, time per response in sec based on roo readings from each of nine subiects. Type of control Type of display panel IOXIO Letter and Letter and matrix as C in Fig. 6.t4 number shown in window number heard from loudspeaker IO X IO matnx aS C in Fig. 6.t4 Double column as E in Fig. 6.t4 2'o7g 2'234 r'668 2'7oo 2'179 r'55o which shows that although, as Garvey and Knowles (1964) found, the matrix response panel (C) was better than the double column panel (E) with the matrix display, the double coltrmn panel was relatively better with the window and loudspeaker displays: the double column panel is the more compatible with'figure-letter' presentation. The superiority of presentation by loudspeaker over other methods was presumably due to its having enabled *re subjects to look directly at the control panel all the time instead of uansferring their gaze to it only after the signal had appeared. Fitts and Deininger (1954) compared the display and control shown in Fig. 6.t7 with an affangement in which the same control was used but the display was replaced by a window in which figures could be shown indicating clock positions - for example r2.oo, 4.3o, 9.oo P corresponding to the different directions on the control panel. The average times Economy of Decision $T taken to move from the centre of the control panel to the end of the approPriate 'spoke' and the errors made are shown in the first two rows of Table 6.2rfrom which it is evident that the symbotic translation impaired both speed and accuracy: taking both into account, it about halved the rate of gain of information. The remaining four rows of Table 6.2 show the effects of increasing the complexity of the spatial DISPLAY OF LICHTS ooo o o o o o RESPONSE PANE L Iig*S 6.17. Display and control panels used by Fitts and Deininger (1965). Each signal was one of the 8 lights. fhisubiect responded-by moving a stylus from the centre of the iorrtrol panel to &e ena of onl of the arms. rule relating display to control by either mirror-image reversal so that if the display signals 3.oo the subiea moves to what would normally be the 9.oo positionr or by complete randomisation. It can be seen that the effect of these changes is much greater for the normally comFatible, spatial display than for the symbolic, so that when relationships .r. completely random the slmbolic display yields better performance. Kay Gg54' see also Welford, 1958, r96zc, d) has shown that adcli'g one recoding to another may impair performance to a greater extent than would be accounted for by assuming that the effeas of the rwo recodings were simply additive. The apparafts alreadydescribed (p. r84) was used but with the additional complication of an index card bearing r88 Fundanmtals of Skill TABLE 6.2 Effects of symbotic tarulation between display and coritrolResults obtained by Fitts and Deininger (rgS+). Eachfigure is the tnean time per response in sec or percentage of errors based ort t z8 readings from each of tm subjects. Type of display Correspondence between display and control positions Circular as in Fig. 6.t7 Clock times shown in Difference window Straightforward Times Errors Mirror reversal Times Errors Times Random Errors '387 r'9 '54t '67s *'288 5'O + 3'r '777 7'2 4'4 '885 I.TII r o'o I 5.1 *'136 * z'8 -.226 - 5.r the numbers r-r2 (one for each lighQ in random order. The layouts for two of the three conditions used are shown in Fig. 6.18. Subjects were told to think of the lights as being numbered r-r2 in order from left to right, and when any one came on to find the corresponding nunrber on POSITION Z ( DISPLAY) POSIIION A(OISPLAY) ooo o oo ooo 6oo. LIGHTS LI 6HTS INDEX CARD 3 FT. 3 FT. INDEX CARO POSITION A(CONTROL) POSITION Z (CONTROL) KEYS Figure 6.18. Layout of appararus used in Kay's (1954) experiment coIDbining spatial transposition with symbolic translation. the card and press the key in line with this number. The task was performed with the index card in three different positions: (l) immediately above the keys as on the left of Fig. 6.18, (z) halfway betriveen the lights and keys and (3) immediately under the lights as on the right of Fig. 6.18. The instruitions applied equally to all three conditions yet they differed widely in difficulry. The average times for a run of zo responses Economy of Decision r89 by the same subiects as in Kay's (r95S) experiment were (r) 65.9, e) lo8'3 and G) tgl'r sec with average errors of 2.4r 6.9 and 2r.g respectively. Comparing these tasks with the purely spatial transpositions involved in Kay's other experiment, we can regard condition (r) as replacing the alignment required across the 3 ft gap in condition (b) by a symbolic uanslation using the numbered card. Condition (3) required the same symbolic uanslation and also aligument across the gap, and thus combined the difficulties involved in both conditions (l) and (b). If these difficulties were simply additiver we should expect the differences between the times and errors for conditions (a) and $) to be the sums of the differences between (a) and (b) and between (a) and (r). In fact the differences between (a) and (l) far exceed these sums: allowing for the fact that 30 instead of zo responses were made in conditions (a) and (b), simple addition would predict a time for condition $) of 69'6 sec instead of the rg1.r sec observed, and 5.1 errors instead of the 2r'g observed. The combined difficulties of conditions (t) and (b) seem to have had a quite disproportionate effect on the speed and accuracy of performance. Relationships between controls and their effects The princlples of compatibility benn een display and conuol dso apply to relationships berween conuols and their effects, and both are obviously facets of the same problem. In the former the subject is conceived as translating from what he perceives on the display to an appropriate responding action, in the latter he has to relate action to its observed or expected effects on a display. The evidence in this area has been reviewed by Mitchell and Vince (lg5l), Mtrrell (tgST, 1965) and Loveless (tg6z) so that only the general principles involved will be outlined here. They fall broadly into three classes: r. Arbitrary rules. Conventions such as that electrical switches move down (ot up) for 'on' lead to an obvious economy of decision and freedom from uncertainty and possible confusion in so far as they apply generally over a wide range of situations. Several shrdies have shown that many such conventions, or 'population stereogpes', become deeply ingrained, such as that a knob needs to be nuned clocknise to increase the intensity of a sound or light (Bradley, 1959). The conventions ffe, however, arbiuary and differ from one country to another for example the on and off positions of electric switches; or from one context to another - for instance a water-tap is turned anti-clockwise to increase flow. Difficulties have been noted in practical sinrations where r9o Fwdamentals of Skill different conventions are inevitably mixed, such as in the engine-roouts of ttubo-electric ships where both steam and elecuical controls are present. z. Seemingly'natural' linhages. Many expectations about the effects of controls appear to assume a simple linkage benneen perception and action similar to that of the ordinary co-ordination benreen hand and -{> -{> t l ffi tIB A (# t c -4r I x #E#Fc T -* D t .-u Figrire 6.19. Expected relationships between the movements of controls and displays. Movements of the levers and knobs are a(pected to produce corresponding movements of the pointers in the directions indicated by the arrows. eye, and several affangements of display and control seem to be easier to operate if they are deliberately conceived by the subiea in these rerms (Abbey , 1964). Examples of such simple linkages are that moving a lever in a given direction is expected to move the pointer on a linear scale in the same direction, as shown in Fig. 6.tg (A and B). Other expectations seem to assume a simple mechanism connecting control and display. Thus where the pointer on a linear scale is controlled by a knob, the tendency is to assume that the pointer moves in the same direction as the part of the knob nearest the scale, as if the two were geared together by a rack and pinion (Fig. 6.tg C and D). Various expectations are not always consistent with one another. A conflict leading to confusion may occur, for example, with pointers moving on Econonry of Decision r9r circular dials. If the clochnise movement of a contro[ing knob sinrated below the dial moves the pointer clochrise, the top of the knob and the pointer will move in the same direction while the pointer is near the top of the scale, but in opposite directions when the pointer is near the bottom (Fig. 6.tg E and F). The seriousness of such conflicts seelns to be affected by a number of factors as yet imperfealy understood. For example, Thylen (1966) has noted that clockwise rotation of a knob placed above a linear scale as in Fig. 6.tg (G), is expected to move the pointer to the right from a starting position at either end of the scale but to the left from a starting position in the middle: presumably the expectation that the pointer will move as if geared to the knob does not extend to the ends of the scale. Expectations of these kinds dmost certainly contribute to the difficulties of operating velocity-controls where a movement of the control lever or handwheel produces a proportional ctrange not in the position of the pointer, but in its rate of change of position. To move ttre pointer from one position to another it is necessary first to move the control in one direction to start the pointer and then in the other direction to stop it. There is still a seemingly natural linkage if the inirial movement of the control is 'compatible with the direction in which the pointer moves, but it is not as direct as with a straightforward positional control. Mitchell and Vince (lgSt) noted that more intelligent subieas were less affected by 'unnanrral' linkages. The effects of these can also be reduced by training and tend to be less with uacking tasks where the subject is constantly making movements, so that each can be made with reference to the last, than when only occasional adiustments are required. They do not, however, entirely disappear as is shown by the faa that conftrsion from unexpeaed relationships may occasionally occur even with well practised subieas, especially under conditions of suess (Taylor and Garvey, 1959). 3. 'Mental models.' The linkages berneen single displays and controls shade into more elaborate conceptual models, akin to the spatial frameworks of everyday perception (p. rT2), which enable the various parts of a machine or industrial plant to be related together and conceived as a unified whole. Like the perceptual frarneworks already disctrssed, the models need not be stricdy accurate in order to be useful. The model conceived by the operator of an industrial plant is often crtrde and grossly inaccurate, but it enables him to co-ordinate the individual items of his task so that they appqr less arbitrary than they otherwise would. It seems clear that these models represent a recoding of the data rg2 Fundamentals of Skill provided by the plant and by observation of the effects of conffols which is more economical than a set of rules-of-thumb in that fewer separate instrustions have to be carried in the operator's memory. In some industrial plants deliberate attempts are made to show the essential relationships between different parts by means of 'mimic diagrams' such as circuit diagrams connecting meters and switches on an electrical control panel (for other exaurples see Welford, r9fua, pp. 7t 9 and z5). The precise ways in which these 'mental models' are built, used and maintained is not at present well understood, and the pioneering sttrdies in this area of Crossman (196o) and of Beishon and Crawley (lg6S) deserve to be extended. HIGHER UNITS OF PERFORMANCE The grouping and co-ordination of data in perception has its analogy on the motor side in the building up of sequences of actions which tend to become coherent 'higher units' of performance. The classical studies are those of Bryan and Harter (t8gg) who found that as Morse operators became more skilled they tended to pass from dealing with single letters as trnits to syllables, words or even phrases. They suggested that these units constinrted a 'hierarchy of habits' the levels in which could be conceived in terms of size of unit. Much the same ideas were put forward regarding tlpewriting in the classical monograph by Book (r9o8). Questions of how the higher units are related to the lower and how they come to be formed out of them were not pursued in detail, and the application the authors made of the hierarchy princrple was timited to the tasks they were sttrdying. The concept does, however, seem to be of very much wider application and, indeed, to denote an important general princlple of performance. Even a seemingly very simple response to a signal usually requires a complex interplay between perception and action. For example, we noted that the superiority of Garvey and I(nowles's systems A and B (Fig. 6.14) in which signal lights and their corresponding response buttons were immediately adjacent was due to the fact that only one visual inspection was required to find both light and button. In other arrangements where lights and buttons were on different panels, the subiect had to search the display panel to find the signal and then to search the control panel for the appropriate button, and thus had a rwofold visual task. fn everyday life this compound nature of performance is clearly marked, ild we may indeed argue that the simple Economy of Decision t93 signal-response unit is an absuaction seldom if ever found except in reflexes and some very simple laboratory tasks. Let us consider by way of example looking up a telephone number and dixlling it. Looking up the number will require a series of actions, turning over pages, running the finger down the columns, and so on. It will involve a constant interplay betrreen receptor and effector functions, each turn of a page being made in response to information on the page open at the time in relation to the information sought. The various actions are all in one sense disctete signal-response units but are bound together by the aim of finding the number required. fn this sense, they are all included in the receptor activity aimed at obtaining information for a larger unit of perfonnance. When this information has been obained it is uanslated into a series of nrrns of the telephone dial which are then made. These are again in one sense discrete sigqal-response units each requiring the observation of a number and turning the dial. Again, however, they are in another sense all included in the effector activity of a larger unit of perforuunce. 'We can thus ttrink of the whole operation as a single unit of perforrnance incorporating many smaller units, in which both the larger and the smaller trnits are similar signalresponse units in the sense that in each, whether larger or smaller, information is gathered and used to direct action to a specific end. The hierarchical ordering of units of performance is perhaps better illustrated in some industrial skills. If, for example, \ile went into a workshop where a uran was using a lathe and internrpted his activity at a particular instant of timer sre should find a detailed muscular action in progress - say a trristing of the wrist to nun a handwheel on the tool carriage. The action would, however, be only one of a series required to move the tool over the surface of the work. This again would be only one part of the cycle of operations required to machine the article concerned, and the article might be only one of several needed for the job of construction on which the man was engaged. The action, the series of actions, the cycle of operations, and the iob of constnrction are all in a sense units of performance of a task. The larger units at each level embrace the smaller, organisirg, co-ordinating, 'stegring' and indeed 'driving' or motivating those which lie below. Were we to ask the man on the lathe what he was doing we should be asking an ambiguous question because an answer in terms of any of the units would be correct. The acnral unit he chose to grve as his answer might be expected to depend on the level at which the outcome of his actions was least certain. LInits higher in the hierarchy would be 'taken for granted', those lower would have become more or less 'automatic'. If this view is rg4 Fundammtals of Skill correct, $re should expect the level at which awareness is centred to rise as the operator becomes more expert and masters larger and larger units, but that it might fall again if conditions of work, fatigue or other factors made the performance of smaller units sufficiently difficult for their outcome to be it .ppreciable doubt. Where conditions require or permit virtually exact repetition of a unit many times, performance tends to become stereot)rped in the course of practice, and the whole cycle can be run off very much as a chain response with each member acting as the cue for the one that follows. Even in this case, however, the trnit seems to behave as a whole rather than as a simple chain because it is often impossible, and almost always difficult, if a cycle is interrupted, to begin it again in the middle without some rehearsal of the parts already completed. !7here conditions are more fluid, and in early stages of practice, performance appears to be more variable. The precise sequence of subunits may differ from one performance to another in much the same way as the precise form of an action varies with detailed circumstances. Often the results of each sub-unit indicate what should be done subsequently, as when in looking up a telephone nurrber the names appearing on each page of the directory opened indicate which way the Pages should next be turned. Sometimes, however, the subiect will have no alternative but to remember at each stage what he has done and what still remains to be done to complete the task. Thus in dialling a telephone nunber it is necessary to remember as each figtue is dialled what remains to be done because the dial itself gives no indication of what has been completed. This last point focuses attention upon an important factor implicit in the whole idea of higher units of perforlrrance and the integration of data over time, namely short-terrn rilemory rctaining data early in a series trntil they can be combined with later, holding data while the decision mechanism is 'busy' and keeping a tally of what has been done in a complex task. To this we ttun in the next chapter. Experimental snrdies of the hierarchical organisation of perfonnance since those of the early pioneers have been remarkably few. We may, however, mention three which are especially relevant and which link our present approach with previous discussions: (") Craik (rg+il noted that when a subiect is required to turn a handwheel at a constant rate to keep a pointer in line with a target, his intermittent corrections are superimposed on a steady rate of turning. In other words the subject has extracted the steady rate of nrrning as a constant in a manner analogous to the exUaction of constants in percep- Econorcy of Decision r95 tion: he ntrns at a rate which roughly matches the rate required and makes periodical adiustments to this. (D) Several studies have shown that the speed of one part of a cycle of actions affects that of other parts so that a uniform tempo is imposed on the whole (e.9. de Montpellier, 1945, Wehrkamp and Smith, 1952, Simon and Simon r 1959, Simon, 196o). Perhaps the clearest illustration of this is in an experiment by N. Welford (see Welford, 1958, pp. ro3ro5) whose subjects tapped continuously from side to side between two targets of either r or z in diaureter set either r ot z ft apart. As expected from the results surveyed in the previous chapter, petrrnunce was slower when the targets were r in diameter than when they were 2 in. The interesting result in the present context was that obtained when subiects tapped alternately benreen one r in and one z tn target. It might have been expected that movements in the two directions would have taken different times, those from the smaller to the larger target taking substantially less time than those from the larger to the smaller. fnstead, movements in both directions took about the same intermediate length of time. k) Control of details by broader aspects of perfonnance is further illusuated in a series of experiments by Pew (1966) whose subiects attempted to keep the spot on a cathode-ray nrbe in a cenual position by operating two keys. If, say, the left-hand key was pressed, the spot accelerated to the left. Pressing the right-hand key would cause it to decelerate, reverse direction and accelerate to the right. Pressing the left-hand key again would cause the target to slow down, reverse and move off to the left once more, and so on. Accrrrate performance demanded a rapid alternation benreen the nro keys. Pew noted that the suategies used in dealing with this task could be divided into three types. The simplest, but least effective, \ryas to observe the effect of pressing each key before pressing the other: this resulted in a series of large overshoots. A second strategy was to press the keys alternately in rapid succession, making corrections by leaving a longer interval when the spot was seen to wander appreciably to one side or the other. This strategy is similar to that employed by Vince's (1948b) subiects making series of movements at rapid rates (p. r43). The third strategy again involved pressing the keys alternately in rapid succession but adiusting the intervals beureen pressings so that the spot remained approximately centred the whole time: the subject essentially imposed a pattern of timing upon his performance which ordered the individual actions so as to maintain a uniform overall result. It should be emphasised that both the second and third suategies required each key to be pressed before ry6 Fundammtals of Skill the full effects of pressing the previous key could be observed so that performance was essentially anticrpatory and ballistic. In this respect it resembles a number of skilled industrial tasks snrdied by Crossman (196o) and by Beishon (tg67, Beishon and Crawley, 1965) which involved substantial time lags before controlling actions had their full effects. In these cases the operator may have to take a series of actions before he can observe any overall effects. l7hether one regards his performance as open- or closed-loop depends on the scale on which it is viewed. Each individual action may be closed-loop in the sense that its immediate course can be observed, but open-loop in the sense that its ultimate effects may not appear until long after it has been completed. One further point about the rurits of performance we have been discussirg needs to be stressed. !7e have spoken of them as signal-response trnits and this is correct in that both perceptual and effector funaions are involved. In another sense, however, such a description is misleading. The functional trnit of performance does not typically consist merely of percepnral processes leading to motor responses, but of attempts by the organism to bring about modifications in the sinration in which it finds itself. To put this in signal-response terms, we should have to say that the unit of performance extends from a signal to a modified signal and that response or action is merely a link benreen these t\ilo. This way of looking at performance has two important consequences. First, it places the main emphasis on perception and decision and thus makes the essential matrix of behaviour cognitive. Secondly since actions merely bridge the gap between one perceptual sinration and another, they can vary substantiatly without the functional unit of performance having to be regarded as different: the central mechanisms are capable of producing a range of aaions the details of which are matched to the precise requirements of the occasion so that the same end may be achieved in several slightly d,ifferent ways. Perhaps the most striking evidence of this is the way that compensation can be made for deficiencies resulting from fatigue, rge or iniury, by adiustments of the method or manner of performance so as to shift the load away from capacities which are impaired to those which remain intact (e.9. Welford, 1958). VII Short-term Retention It is well known that after a severe blow on the head which has produced temporary unconsciousness, the patient's memory for events prior to the blow is disturbed. At first he may be unable to remember anything that happened during a substantial time before the accident, except perhaps in a fragmentary or disordered manner. This period gradually shrinks, the more distant memories usually renuning before the more recent. There remains, however, a short period of a few seconds or minutes which is pennanently lost. Similar retrograde armcsia effects have been forurd using other agents producing violent assaults on the brain, such as electro-convulsive therapy (ECT) (for a review see Glickman, 196r). Facts such as these have led to the view that learning is a two-stage process. The material being learnt is conceived as held for a few seconds in a short-term 'store' consisting of some kind of brain actiztity - selfregenerating circuits of neurones analogous to the dynamic memory stores of some early computers have been suggested (Hebb , 1949). This shofi-term retention is regarded as providing an oppornrnity for a more endtrring memory trace to be built up in the form of either a submicroscopic change of structure, or a stable biochemical change, in partiorlar brain cells. The more enduring uace is assumed to be weak at first and therefore liable to be distorted or rendered unavailable by neural noise resultir g from cerebral assaults, but to become stronger with time. There has been considerable controversy as to whether shortand long-term retention are stages of a single process or whether they imply two separate memory stores in the brain. Some evidence favouring the latter view is given by clinical snrdis which show that the one may be severely impaired while the other is little affected (e.g. Symonds, 1966). Further evidence is provided by Baddeley Q966a, b) who showed that the tlpes of error differ in the two cases: in short-term memory they tend to be due to confusion benreen acoustically similar words but not benreen words similar in meaning, whereas in long-term memory the opposite tendencies appear. r97 r98 Fundamentals of Skill In practice, however, it is difficult to separate the two mechanisms since they conrmonly seem to work closely together. Many of the very substantial number of snrdies which have been made of short-term memory, especially during the last ro years, suggest that long-term as well as short-term stores have been participating. At the same time short-term retention appears to play an important part in the process of learning for long-term retention. !7e shall nevertheless for convenience treat the two separately, dealing with short-term retention in this chapter and leaving questions of, learning and long-term retention to Chapter 9. BASIC FACTS OF IMMEDIATE MEMORY Early work on short-term memory has been surlmarised by Blankenship (tgf8) and more recent studies by Posner (t963, r967a) and Peterson (1966a). The basic facts are well established and can be broadly sunmarised under four heads: (o) Perhaps the most striking fact about short-term memory is ttre limited amount of material that can be retained at any one time. The 'immediate memory span' varies according to the ctiteria adopted in meastrring it, but Jacobs (rS87) who reported the first results in this field, found that the maximum number of random digits heard once that could be repeated back with complete acquacy was, on average, ro for a group of subjeas in their late 'teens. Cardozo and Leopold (lg6f) found the maoimum number of random digits repeated back correctly evety time in a series of trials to be about 6. Averages for the number coffect 50 o/o of times or for more subtle measures are ustrally between T and 8. Corresponding figures for random letters of the alphabet are about one less in each case. (b) The span is reduced if the subiect shifts his attention to other material during the period between presentation and recall. The magninrde of the effect is well shown in the results of an experiment by Brown (1958). The subiects viewed pairs of consonants on a paper strip which passed behind a small window at a rate of r pair per .8 sec. The ntrmber of pairs varied from r to 4 in different trials. In one condition the last pair was followed by 5 pairs of digits, all at the same time intervals: the subieas read out the letters and digrts as they appeared and immediately afterwards wrote down as many of the letters as they could remember. A control condition was similar except that instead of the digrts there was blank interval of the same length. It can be seen from Table 7. r that the letter span in this control condi- Short-tqm Retqttion r99 TABLE 7.t Interference aith short-term ffiemory by material presmted durtng the period of retmtiur. Data from Brown Q1SS). The figures are the moan runnbers of letters recalled, based ut 9 trials by each of to xrtjects Number of letters presented: Experimental condition : letters presented, then 5 pairs of digits Control condition: letters presented, then blank interval of 4.7 sec 2 68 r'95 4 2'72 2.45 2.Ol Not 3'98 5.6r S.z3 tried tion was benveen 5 and 6, while in the experimental condition it was benreer z and 3: presumably the digits had interfered in some way with the retention or recovery of the letters. Such interference can be substantial from even a single item as, for example, when a subject is required to say 'o' before lsgxlling a string of digits (Conrad, r96oc, Dallett, 1960 or to dial o before a telephone number (Conrad, 1958). The effect of such a single item is negligible upon a string of 4 digits butbecomes appreciablewith 6 or 8(Mortenson and Loess, 1964). Interference may arise not only from extra items during the period of retention but from the presentation of additional items to be recalled (Norman, ry66)., strd it tends to be greater when the original and interpolated items are closely similar than when they are very different. Thus interpolated letters which are phonetically similar to those being retained produce greater effects than letters which are phonetically dissimilar (S7ickelgren, r966a, c, Dale, ry64)., strd learning a list of letters interferes less with the retention of digits than does either learning further digits or even merely reciting digts (Sanders, r96ra). Loss of retention may also result if the subiect has to perform certain kinds of recoding operation upon the data being retained and increases as such recoding becomes more radical. For example, Posner and Rossman (t965) showed that errors increased from a condition when each pair of a string of 8 digits had to be repeated bachrards, through conditions where members of each pair had to be added together, to a condition in which each pair had to be identified as 'high' or 'low' (above or below 50) and odd or even. Posner and Rossman argued that the loss of retention depended on the extent to which the information in the original pairs (about 6'6 bits each) had to be reduced in the final answer, that is from not at all in the first condition, to reduaions to 3'8 bits for the sums and to z bits for the classification. Posner and Konick (1966) in further experiments have indicated that the effects of such recoding and of interfering items are independent. zoo Fundamentals of Skill Similar interfering effects to those observed for digits and letters have been shown for simple mooements by Boswell and Bilodeau (t964). Their subjects moved a lever a few inches from left to right and z8 sec later attempted to reproduce the same movement. The average correlation between the two movements was reduced from .84 to .72 by requiring the subiect to pick up a pencil from the floor benreen the first and the second, instead of waiting passively by the apparatus. G) Short-term retention can be greatly improved by rehearsing the material between presentation and recall. Brown (rgS8) in a furttrer experiment using the same general technique as that already outlined, found that leaving an interval of z-5 sec betvveen the last of the leuers and the first of the digits substantially improved recall of the lemers after presentation of the digits. ft was clear from his subjects' remarks that they were going over the letters in this interval and that doing so reduced the disruptive effect of the digits. Similarly Sanders (r96ra) who told his subjects to rehearse during an interval after hearing 8 digits found that retention of the digits after learning or reciting further digits or letters was better if the rehearsal had lasted 4o sec than if it had only lasted 12 sec - the longer period of rehearsal had increased the resistance to interference. The reasons for these rehearsal effects are not, however, entirely clear. To some extent rehearsal may serve to keep the memory traces from decaying but this cannot account for the increased resistance to interference from intervening aaivity. Brown reported that many of his subjects made remarks which implied that they were somehow recoding the material during rehearsal or were applying mnemonic devices such as forming associations - he mentions one subject who associated the Ietters ND with the words 'National Debt'. Such recoding has been shown to improve retention (Schaub and Lindley, 1964). It seems possible, on the other hand, that the active response to the material imFlied in rehearsal tends to uansfer the material to the long-term memory store where it would be much more resistant to interference effects. There is considerable evidence that learning and long-term retention are enhanced by active response to material (e.g. Gates, t9r1, Belbin, 1958) and indeed it seems reasonable to suppose, as suggested in Fig. r.3 (p. r9), that entrance to the long-term store is via a decision about the material by the*translation mechanism which would also tend to result in action. We shall consider this point again later and deal with it more fully in Chapter 9. Meanwhile direct evidence about the role of active response in short-term memory comes from experiments by Murray (1965, 1966) who found that letters were retained better Short-term Retention 2ot if subiects spoke them aloud, or even mouthed them silently, as they were presented instead of merely reading them silently. Such vocalisation dso improved resistance to interference. The complementary finding has been made by Turvey (tg6il that repeate d presmtation of the stimuli under conditions trnfavourable to any kind of rehearsal produces little or no improvement of retention. While rehearsal generally aids retention, it seems that it may occasionally impair it. Heron (t962) foturd that 8-digit numbers were dialled on a telephone dial less accurately after they had been rehearsed vocally or written down than if they were dialled immediately after presentation. To some extent this may merely indicate that reproduction is bemer when immediate than when delayed, even when rehearsal takes place, or that rehearssl, while it consolidates retention may introduce and also consolidate errors. To some extent it may have been due to the fact that Heron's subjeas rehearsed and recalled by different methods: the spoken or written rehearsal may perhaps have coded the material in a form unsuitable for use subsequently when fialling. Somewhat similar indications are contained in the results of experiments by Wickelgren (lg6S) and Margrain (tg67). (d,) The immediate memory span can be improved to some extent by practice. For example, Martin and Fernberger Ggzg) found that the span for digits presented at a rate of r per sec rose by about 36% during the course of practice involving two trials a day for 5o days. Pollack et al. (lgSg) found even larger rises - up to tooo/o- in digrt span between the first and eighth blocks of 15 trials, but their task differed from the maiority in testing a running ffiemory span: subjects heard groups of digits up to 40 in length and wrote down 'as many of the last numbers in the group' as they could remember. Martin and Fernberger emphasise that such practice effects seem not to imply a true inctease of capacity to hold data in short-term memory, but rather increased skill in putting it in a form easy to retain. They reported 'grouping and organising' of the digits - in other words a form of recodirg. Pollack et a/. found much less improvement when digts were presented at a rate of 4 per sec than at rates of 2 per sec or less, suggesting the fast rate did not glve enough time for recodirg to take place. The problems of accounting for these several effects seem to pose three main questions: firsdp what sets the limit to the short-term memory span; secondly, in what units should the span be measured; and thirdly what is the nahrre of the short-term store and where is it located within the central mechanisms? !7e shall in the rest of this chapter consider these questions in turn, and having done so will look 2o2 Fundamcntals of Skill briefly at some of the ways in which short-term memory seems to play an important part in higher mental functions such as intelligence test performance, problem-solving, thinking and the ordering of complex skilled activity. SOURCES OF LIMITATION In snrdies of long-term memory it has become customary to think of forgetting as due in part to the decay of memory traces over time and in part to interference by other material either during the period of retention or at the time of recall. Much of the snrdy of short-term memory has been concerned with the question of how far the limited span can be explained by the same principles. Fotrr main types of theory have been proposed: r. Decay with time A theory in these terms was put forward by Broadbent (r9 STb) who suggested that a subject can hold data for a limited time but can extend retention beyond the critical period by means of rehearsal which recirculates the material through the central mechanisms and back to the input. The length of span was thus held to depend on the amount of material that could be recirculated before the traces had decayed beyond repair. Evidence which appears at first sight to favour this view is contained in results obtained by Conrad (rgSil whose subjects listened to 8-digit numbers at a rate of either 30 or 90 digits per min, and had to write them down immediately at the same rates as soon as the last digit had been presented. The speed of writing was paced by a series of clicks. Conrad fotrnd that the faster rate was superior, yielding 4r o/o correct recall as opposed to 3zo/o for the slower rate. Similar results were obtained by Fraser (lgS8) and Posner Q964a) who compared rates of 4o with rzo per min and of 3o with 96 respectively. A parallel finding with nonverbal material is that of Eriksen and Johnson (t964) who found that the acflracy with which subiects reported whether a tone had been sounded while they were reading a novel declined with the length of time elapsing berween presentation of the tone and the posing of the question about whether it had occurred. On the motor side Adams and Dijkstra (1966) found that the accuracy with which subjects reproduced the movement of a lever fell as the interval bennreen the original movement and the attempt to reproduce it rose from 5 to 80 sec. Short-tqm Retention 2a3 On reflection, however, this evidence is unconvincing. One would expect that, if '.ne alone was important, halving the rate of presentation and reproduction would halve the span. This it clearly does not do. What is mor€r tt number of snrdies have found that memory span falls rather than rises with increased rate of presentation. Bergstrom (lgoZ) obtained fewer errors in word and digit spans when items were presented at half sec than at r sec intervals, and fewer still at 2 sec interyals. Similar findirgs were obtained by McReynolds and Acker (1959) for nonsense-syllables presented at rates of z-tz per sec. In both these cases recall was an approximately linear ftrnstion of the logarithm of the interval berween items. Again Pollack et al. (lgSg) found that the run- ning memory span improved as the rate of presentation fell from 4 through z and r to '5 items per sec. Similar indications in a non-verbal context come from an experiment by Fraisse (tg+z) who fotrnd that erors made in tapping out rhythms which had been heard once rose both with the nurnber of sounds in the pattern and with the speed at which it was presented. It is, of course, true that extremely rapid rates of presentation might give rise to problems of grouping and failtrre to distinguish number and order discussed in Chapter 4, but the rates in ail these experiments were far too slow for this explanation to be valid. Looking at the problems from a diferent anglel Murdock (196o) found the number of words learnt in a single trial to rise linearly with the product of the number of items and the time per item - that is with the total time taken to present the list. Again Mnrdock (r965a) fotrnd that retention of pairs of words from a list depended upon the length of time for which they were presented and not upon the total number presented or upon whether the time was concentrated in a single trial or distributed over a number of trials. Similar findings have been reported by Waugh (rg6il who found that probability of recall was a linear function of the time for which material was presented. It is interesting to compare these results with those of Wallace (lgS6) who found that probability of correct identification was a ftrnaion of the total time for which material was viewed, more or less regardless of whether the time was continuous or split up into several shorter periods (see p. g7). One difference of Conrad's (tgSil and Fraser's (lgS8) experiments from others is that they controlled the rate of recall whereas the others did not. We may perhaps suspect that the clicks which Conrad and Fraser used to pace recall may have acted as a sotuce of interference which would have been more severe at slower speeds in that the longer the time between each click and the next, the less easy it would have 2o4 Fundamentals of Skill been for the subjea to acquire a rhythm which would have enabled him to ignore the clicks. Conrad and Hille (tgSil have produced evidence in line with this view by showing that errors in the immediate reproduction of strings of 8 digits were less with urpaced than with paced recall, and less with a fast pace of recall (9o per min) than with a slow $o per min). Rate of presentation had little effect, although what it had was in the direction ofthe faster rate being superior. More recently Waugh and Norman (lg6S) have shown clearly that recall of individual digts from lists of 16 read at rates of either 4 or r per sec was greatly affected by the number of digits intervening betrreen presentation and recall, but very little by the time interval concerned. Similar indications appear in a snrdy by Conrad and Hull (1966). Evidence regarding the effects of time on short-term memory span are still not quite unequivocal, but it can be argued that it is virnrally impossible to be sure that time is important as such: the longer the time between presentation and recall, the more chance there is of random disnrrbances and disuaaions interfering with retention. As against this, slower rates of presentation give greater oppornrnity for recoding and rehearsal which might more than offset any effects of interference. Some indication in favour of this view is given by Corballis (1966) who found that retention was better at slow speeds when the material was also exposed (visually) for long times, but that with short exposures faster speeds were better - the relatively long gaps betrn een presentations with short exposures at slow speeds would have given the opportunity for distraction of the subject's attention. Time cannot on present evidence be wholly excluded as a cause of limitation of the short-term memory span, but it is clearly an insffiient cause, and may well prove also to be unnecessary. 2. Interference by retrieval It is an obvious possibility that iust as retention is impaired when another task has to be done between presentation and recall, so the acnral recall of items may impair the retention of others waiting to be recalled. Evidence in favour of this view has been provided by Anderson (196o) whose subjects listened to three groups of four digts and then either immediately or at intervals ranging up to 30 sec were told which group or groups to write down. She found that recall was most accurate when only one group was called for and least when all three had to be reproduced. Similar results have been reported by Howe (t965, t966) using three groups of three consonants all of which had to be repro- Slwrt-term ktmtion q) L I \J v, q) :\ c) ,s \ rr{ \) \ e L (nNr,,| N rn o H fr1 lt Y, fr ,-i \t r^ 0\ (n t{ ++ 8 tEE a -'n ETE goa 2,-5 rqHE HX l.{ I 3 o L l-a + I I a G' t IL, o *, $ \l f) EEE sR ao\(n (n oE.Ef!-l rno 1{ f- t{ ft{ B9 N-+ t\o HES U)gcl il9 $f- a a g #,8HU' c\l aS q) Ua L q) "ttr o G' rL s *o' tt o r\a q3 q q) L \) "t LI GI E o tr t\a .S L q) llt \! sG'R b l.rr q) -, q) G' t o .s FI .SL O ,l.r el(J ^tP Bl$ ggi; i EEr €E; :BI Ef Lrq ?\)L .SD d 6f (l i$ q) L st s8 \io'o NB ;s r-S as rqI FlP !qq il* $ O\ !f, 2ci6 Fundammtak of Skill duced immediately following presentation of the last group: the groups were recalled in various orders and accruacy tended to increase the earlier the group came in order of recall. The interpretation of these results is not entirely straightforward, however, because of earlier findings by Brown (rgS+) whose subiects were presented with a series of arrowheads together with nro-digit numbers, and had to reproduce either the one or the other or both which was indicated after they had been presented. Recall of the numbers was substantially poorer if the arrowheads were to be recalled subsequently than if only the numbers were required. Similar results were obtained using series of digits and letters. Both sets of results are shown in Table 7.2. These results seem clearly to imply that recall of some items rnay be impaired by the need to retain others. The magnltude of the effect of prior recall will therefore very much depend on whether or not this effect is taken into account - as can be seen by comparing columns E and F of Table 7.2. An analogous result has been reported by Crowder Gg6il who found that performance at a fourchoice serial-reaction task was impaired by the need to retain strings of 3 or 5 words during the period of the task. We may remark in passing that this principle can also explain the fact that material presented before items to be retained may impair recall (Pillsbury and Sylvester, r 94o, Murdock, 196r) although it does not always do so (Brown, 1958): its effect seems to depend on whether it can be ignored or can be dismissed before the material to be retained is presented. Thus Pollack et al. (rgSg) in experiments on rtrnning memory fotrnd that length of span fell as the number of items increased when the number to be presented before recall was demanded was not known beforetrand, so that all had to be retained. V/hen, however, the number to be presented was known in advance, it had no effect: subjeas could iguore all except the last few items. Again Murdock (l 9$) and Conrad (196o) have both shown that although items become confused within lists, there is relatively little interference from previous lists - presumably the mernory store is effectively cleared once retention is no longer required. What appears at first sight to be clearer evidence that the recall of some items impairs the retention of others is given by Inglis and Caird (rg6f) who used Broadbent's (tg14, 195il technique of presenting simultaneous pairs of digits, one of each pair to each ear. When asked to recall, subjects tended spontaneously to reproduce all the digits from one ear before any from the other. The 'earful' reproduced first tended to be strikingly more accurate than those reproduced second, and the Short-tqm Retentinn 2oT obvious implication seems to be that recall of the fust had impaired retention of the second. However, ftrrther studies by Inglis and Ankus (l g6S) showed that this was onlypartly true. They comparedthe sinration studied by Inglis and Caird in which subjects had been free to choose which ear's digits to reproduce first, with conditions in which they were told the order either before or after the digits had been presented. Their results were extensive, covering from r to 6 pairs of digits and each decade of age from the 'teens to the 'sixties. A sample is set out in Table 7.3, showing &at the difference berween the series reproduced TABLE 7 -3 The effects of order of recall and of whether ornot this order was knoam beforehand on the accuracy of reyoducing two series of digits, one Presented to each ear. Two sa,mples of results obtained W Ingtis and Ankus (1955). The figures are the mean numbers of digits recalled, based in each cclse on twenty subjects, tm m"En and ten women, who perforuted 4triats in afiich they were free to choose which'earful' to relrroduce first, 8 in which they zuere told the order for reproduction beforehand and 8 more in which they were told after presuttation A B Subject free to Order of choose order of recall recall given beforehand CD Effect of Order of not knowrecall ing recall given order aftefwards beforehand i.e. C-B Subjects aged 3r-4o 3 digits to each ear Series recalled first Series recalled second Difference Subjects aged 2r-jo + digits to each ear Series recalled first Series recalled second Difference - r'79 2.6r z.06 '90 1,42 .89 I.5I - l'o7 2.26 3'37 2'47 T'O4 1.22 r-2(J^ I.IO - r'37 -2'r7 .64 -'55 -.r2 -'9O -.ro first and second was gteatest when the order was known beforehand and least when it was signified afterwards. In other words, the disadvantage of not knowing the order of recall until after presentation was 2o8 Fundamentak of Skill greater for the first series than for the second. The implication seems clear that part of the difference when order of recall is left to the subiect or distated in advance is due to the first series being more thoroughly leamt - the subject employs a different strategyin the process ofacquisition. This point was made by Kay and Poulton (tgsl) in a pioneering snrdy and has emerged to varying degrees in subsequent work. The results of three studies are suurmarised in Table 7.4. The essential points to note are that the differences in column A are consistently more negative than those in column B, and that the figure in column C for the upper of each pair of rows is more negative than that for the lower. Furttrer evidence that dictating the order of recall before presentation affects suatery is perhaps contained in the rather surprising result shown in Table Tg that performance was poorest when the subiect was left free to choose his own order of recall. Taken together, these results suggest that, although recall of some items may sometimes impair the retention of others substantidly, the effect is often small and certainly not enough to explain the limitation of the immediate memory span. Further evidence suppor ilrg the same conclusion has been provided by Murdock (1963) and by Tulving and Arbuckle (1966). 3. Interference dnring presentation Both Anderson (196o) and Howe (1965, t966) who, as already mentioned, presented three groups of items to their subjeas and required recall of one or more, found that groups presented last were recalled best. If, as we have seen, time held in store is not important as such, this must mean that the presentation of later items interfered with the retention of earlier. Confirmatory evidence comes from Mackworth $964a) who showed that accuracy of recall fell linearly with length of list, and from experiments in which a series of paired items has been presented and then the subject has been given one member of one pair and asked to recall the other: accuracy of recall falls with increase in the ntunber of pairs presented between the pair concerned and its recall (Murdock r963a, tg66a). Similar results have been obtained using single items: at the end of a string of items one is re-presented and the subject is asked to recall the one which followed it (Waugh and Norman 1965). This technique has been elegantly employed by Norlnan (rg66) who showed that rate of forsrtting depended essentially upon the nunrber of items intervening betvyeen presentation and recall and was little affeaed by speed of presentation, sense modality, tlpe of item or Short-tqm Retmtim 2og TABLE 7.4 Further effects of order ol recall and of whether or not this wcts hnown beforeha,nd. The fi.gures are in each case the percmtage of ituns correct A B C Order of Order of recall given beforehand recall given afterwards Effect of not knowing recall order beforehand i.e. B-A Kay €, Poultan (rg1r). Two series, each of 4 pairs of arrows given in each trial. Each of 3z subiects had zo trials. First series Recalled before second Recalled after second Difference Second series Recalled before first Recalled after fir-st Difference 39 36 3o 3 -6 3o 3r -I 45 36 39 -t7 +3 -26 -6 32 *r Brosm QgS4). Including some of same data as in Table 7.2. Numbers Recalled before arrowheads Recalled after arrowheads Difference Arrowheads Recalled before numbers Recalled after numbers Difference 6z z6 r9 24 20 2 *r -7 -4 Rabbitt (r 96 z). Series of 5 cards each bearing coloured letter. Based on r oo trials in each condition by each of 18 subjects. Colours Recalled before letters Recalled after letters Difference Letters Recalled before colours Recalled after colours Difference 8t 79 8 72 l6 +4 - 15 -3 83 7o 49 6z -34 -8 - 13 +13 zro Fundamentals of Skill length of list, although all the faaors affected the starting level from which forgetting began and can thus be regarded as having influenced acquisition of the material. Several attempts have been rnade to treat the results of this tlpe of experiment in terms of signal-detection theory: subieas have been asked to recall or to recognise an item as having appeared or not appeared in a series, and to rate the confidence with which they made their judgments. The results thus obtained have been plotted to produce the tlpical ROC curves of the signal-detection theory model (Fig. 2.3rp. 35). If this can be done it implies that traces are not wholly destroyed but are in some way progressively impaired or rendered unavailable (Murdock, r965c, t966a, Norman and WickelBren, rg65r ltrickelgren, r966d). It is an obvious fi.rst guess that they are rendered 'noisy' as postulated by Brown (1959). Support for this view is contained in the faa that short-term memory may show 'reminiscence effects' in that recall may be better a few seconds after presentation than it is immediately the noise has died down during the interval (Crawford et al.r t966, Peterson, t966b). One would also expect a fall of d'with forgetting. Wickelgren (r967a), who presented two items and asked whether the second had followed immediately on the first in the original list, indeed found that log d' fell approximately linearly with the number of items intervening between presentation and recall. Mrudock (r966a) however, who presented one item from an original list and asked for recall of the itern immediately before or after, found that although recall of early items was less frequent, it tended to be accurate, implying a change ofB rather than of d' . The conflict of evidence is more apparent than real because the two authors were asking different questions. Wickelgren was asking what was the probability of obtaining the correct response at each serial position, whereas Mtrdock was concerned with the likelihood of each item being attributed to its correct serial position. The results can be reconciled if it is asstuned that the serial order of the early items became uncertain so that more items were competing for recall or recognition at the early positions. In terms of Fig. 2.9 (p. 4) d' would fall if each item was viewed against the noise produced by all the competing items together, but could remain the same if the item was viewed against its own background noise only. In the latter case, however, a rise of P would be required for accuracy to be maintained (p. 4T). In both cases, by analogy with experiments showing that reaction-time rises with degree of discrimination and of choice, it is understandable that speed of response should be slower for items earlier in the series (Murdock, rg66a, Morin et al., t967). Short-term Retention ztr Interference effects are particularly severe when the acquisition of new items coincides with the recall of items already in store, as occurs in a certain type of running-memory task. The original experiment on this kind of task seems to have been that by Kay (1953, see also Welford, 1958, pp. 248-z5o). The subject sat facing a row of rz light bulbs with a Morse key direaly under each numbered r-rz in order. For the fust part ofthe task one of these lights was put on by the experimenter snd, by pressing the key immediately under it the subject put it out and another orr. Pressing the key under this second light made it go out and a third appear, and so on through the whole rz in random order. This simple task caused no difficulty. The task was then changed so that the lights came on autornatically in random order at r'5 sec intervals, and the subject had to press the key under each light which had just gute cff: in other words he had to work 'one back' in the series. The task was then changed again and the subject required to work two back, then three back, then four back. The 'oneback' task was fotrnd to be easy: subiects simply moved their hands to the key where the light was on, waited until it went out, pressed the key and then moved to the new position of the light. On the 'two-back' task subjects would sometimes mark the position of the intermediate light with a fiqger of the hand they were not using, thus making the task somewhat similar to the 'one-back', but beyond this they were compelled, if they were to make a perfect score, to carry the intermediate light positions in some form of rtrnning short-term memory. This they found extremely difrcult to do: every time they 'took a ntrmber from store' in order to make a response they seemed to forget the other numbers still in store. It seemed impossible to take one item from store and leave others: taking one item appeared to clear the whole store. Many subjeas aftempted to avoid this difficulty by placing a finger on the key under the light which was on, watching several changes and then pressing the corresponding keys while ignoring the lights which appeared while they were doing so. This involved abandoning any attempt to deal with more than about half the signals, but seemed often to be the only alternative to complete inaaivity. The results are shown in Table 7.5, which gives both the total correct responses rnade and also scores which take account of the simplification of the task we have iust mentioned. These latter scores gave credit for a correct response only when the subiea both pressed the correct key and subsequently made some response to *re light which was on at the time. Only one subject made a near-perfect score on the 'four-back' task. His procedrue was, whenever he nnade a response, to shout aloud the other numbers to 2rz Fundamentals of Skill TABLE 7.5 Results of an experiment on serial short-tetm retention by Kay (tg[l). The figures are the percenta.ges of correct reslutses out of a total of 16 by each of 58 subjects r' 5 sec betwem signals 4 sec between t-back z-back j-back 4-back signals 4-back All correct responses 95 Correct responses fol- 6l 47 35 6z 57 23 13 35 lowed by response to light on at the time 95 be retained including the new one for the present position of the light. In this way he seemed to have recirculated the data and thus avoided losing it. Several other subjects seemed to be doing something of the same kind in a less striking manner, and most verbalised the positions of the lights as they appeared. It is relevant to note that after the main series the 'four-back' task was repeated but with the lights at 4 sec intervals, and in this condition scores were much higher: presumably the longer intervals made it easier to rehearse and recirculate the material. Additional experiments with Kay's apparatus carried out by Kirchner (tgS8) have shown that this kind of running-memory task is especially diffictrlt for older subjects. Further studies showing the beneficial effects of longer time per item have been made using more complex but analogous tasks (Mackworth, 1959, Mackworth and Mackworth, 1959). Similar experiments using a simple running memory task for digrts have also confirmed the effect of presentation rate and the faa that spans measured in this way are substantially shorter than conventional digrt spans (Pollack and Johnson, r963b). The tendency by Kay's subjects to try to reduce the more difficult tasks to simpler ones appeared also in uacking experiments by Griew (t958a) and Poulton (1963). In both cases subjeas had to follow an inegular wavy ink line on a paper strip. The course could be seen some distance ahead of the tracking point, but the portion immediately ahead was hidden by a mask. The subiect had thus to retain the pattern of the track for the time it was passing under the mask if he was to follow accurately. The amount of pattern to be retained was varied in ditrerent uials by varying either the width of the mask or the speed of the track. Short-term Retmtion 2tj In all cases subieas tended to track earlier than they should. The amount by which they did so was related to the time taken by the uack to pass under the mask, being small when the time was short and increasing very rapidly as it lengthened. The effecr was to reduce markedly the number of swings of the uack that had to be retained - to a maximum of about r in Griew's case and r. 5l in Poulton's. Vince (lg+g) and especially Poulton (rgS+) have reported several other serial reaction tasks in which manual responses were required to visual displays and subjects were either instructed to react to items one or more back in the series, or were forced to do so for brief periods because the items were presented too fast for each to be dealt with before the next arrived. Perforrnance was usually adequate when the subject was responding to items ody one back in the series, but tended to break down when reaction was required to items fiuther back. Performance in these last experiments has obvious similarities to looking ahead when readirg and to copying behind dnring dictation (e.g. Hogan, 196r). Poulton (r9S8a) has pointed out that srtrdies of reading or dictation are difficult to link up with other work as the material used has usually been connected prose, but it seems clear that subiects, especially when well practised, deal with the material in relatively large units, listening and responding to phrases or sentences rather than to single words. The size of the group dealt with can perhaps in principle be regarded as providing some measrue of short-term memory span. 4. Limited capacity of the store Probably the most frequently asstuned reason for the limited span of immediate memory is that the short-term store has a limited capacity and that interference from subsequently presented items arises because they push out those already in the store. If this is true, however, it is clear that they do not do so on a strictly rotational basis of each new item pushing out the oldest already in store. Several snrdies have shown that when the number of items presented exceeds the immediate memory sPo, the beginning and end of the series are recalled more acclrrately than the middle (Fraisse, r944t Deese and Kaufman, 1957, Murdock, 196z). IJad there been a strict rotation in the store, the last few items should have been retained and the early ones forgotten. It mayrhoweverrbe true that drere is a limited capacitystore operating as part of a more complex system. The writer was alerted to this possibility some years ago by noticing in a class experiment that when recall was allowed in any order subiects tended to produce the last few 2t4 Fundamentals of Skill items first, and to do so correctly. After a short pause they usually produced the first item followed by some of the intervening ones, and these tended to show the distortions found by Bartlett (rglz) to be typical of long-term memory. This impression has been confirmed by the results of two experiments by Kassum (tg6il in which he presented subjects with lists of ro monosyllabic English words. In the first he compared the effects of 1.0 0.8 J J () 0.6 ut (E u- o J 6 0.4 cl o G. (L 0,2 0 678910 POSITIOI.I IN LIST Figure T.r. Relationships between position in which a word was presented in a list and the probability of its recall. Data from Kassum (1961). O : Recall required in order of presentation. O : Recall permitted in any order. Each point is based on ro trials by each of 4 subiects. requiring subiects to recall the items in order of presentation with those of leaving them free to recall in any order. The results are shown in Fig. T.r.It is clear that with both types of recall the ends of the list are better reproduced than the middle. The fact that the terminal items are reproduced better when recall is in any order may either be a result of interference by recall which would place these items at a disadvantage in serial order reproductionr or may represent, as suggested earlier, a different strategy of performance under the two conditions. If sor however, it is relevant to ask why it should have been adopted: is there Short-term Retention zts for example some advantage in recalling the terminal items first? There does seem to have been some advantage in freedom to recall in any order because the spans in this condition were on average about half an item longer than with serial recall - 6.3o as opposed to 5.67 items. Kassum's second experiment was designed to snrdy the recall of terminal items in greater detail. Again two conditions were compared: in one subjeas were simply asked to recall in any order, in the other they were asked to recall the last few words first, before attempt'ng to recall the others. With the second tlpe of insurrction, subiects tended to produce what Kassum termed a 'final block' of items which were correctly recalled with no omissions and no intrusions. Final blocks also occurred with the first tlpe of insu:uction but less frequently as shown in Table 7.6. A substantial maiority of these blocks, especially under the second tJpe of instruction, were gtven either in order of presentation or TABLE 7.6 Results of an experiment W Kassum Qg6il on the immediate recall of lists of r o words Experimental group r5 subjects First Second ro trials ro uials Recall Last few in any items to order be recalled Control group 9 subiects First Second ro trials ro trials Recall in any order first Average number of words per uial recalled correctly in final block Number of subjects producing final blocks Percentage of trials in 6'3 6.o 6.5 3'5 4.6 3'7 rz/15 t5 i'15 8/e 42 83 34 47 24 68 79 r3 r9 r5 Average number of words 6'5 which final blocks appeared Percentage of final blocks recalled in Order of presentation Exact reverse order Other orders 29 6 216 Fwtdammtals of Skill in exact reverse order. Concentration on reproducing the terminal items first seems again to have been beneficial, lengthening the span by an average of about half an item. There thus again seems to have been some special feanrre attaching to the last few items presented in each Iist. Additional evidence for this is provided by a scrutiny of words wrongly recalled which were intrusions from [sts previously presented: three quarters of these words $6 out of 48) came from words recalled outside frnal blocks, although these were only about a third of the total words recalled. The inuusions thus came from words presented relatively near the beginnings of previous lists. Craik (rg6il has noted the same tendency. ft seems fair to suggest with Waugh and Norman (rg6S) that the last few items of a list are held in a short-term store of limited capacity which works on a rotational basis so that later items tend to push out earlier, especially under running-memory conditions. Earlier items ffiay, however, be preserved by gening through into the long-term store. This would be more true of the first than of subsequent items: if, as suggested in Fig. r.3 (p. 19) the long-term store lies beyond the translation mechanism, the first item is likely to capture the translation mechanism and block the entry of subsequent items in the manner suggested in Chapter 4. The mechanism may be cleared at intervals, however, dtrring a long list or one which is presented slowly, and this may be the reason why memory span lengthens slightly with the number of items presented (e.9. Binet and Henri, 1894, Seibel et dl., t965), although the number of items that can be recalled from the extreme end of a list is independent of the length of the list (!7augh 196o). Such a model seems to be consistent with a number of other results: (o) IUhen items are recalled in order of presentation the first items will have to be recovered from the long-term store and may tend to disrupt those being held in the short-term store: serial reproduction although understandably 'natural' (Corballis, rg6il since most everyday materials are sequential, is to this extent essentially inefficient. Evidence on this point is given by Shepard and Sheenan (tg6S) whose subjeas reproduced strings of 8 digits of which either the first or the last 4 were a familiar sequence and could be regarded as a single item held in long-term memory, ffid the remainder were random and probably within the capacity of the short-term store. They found that performance was strikingly poorer when the familiar sequence came before the random digits than when it came after. In the latter case the shortterm store could be cleared before the items were taken from the long- term store. Short-term Retention 2rT (D) The middle items of a list will obviously tend to be the least well remembered: they are liable to be expelled from the short-term store by later items, while they may be blocked by earlier items from entering the long-term store. (c) The preservation of early items is likely to be favoured by rehearsal since this tends to transfer material to long-term store. The converse of this may be the reason why Gibson & Raffel (1936), who snrdied short-term retention of series of desigm, found that initial items were not well remembered but that retention rose steadily from the begrnning of the series to the end: designs are obviously less easy to rehearse than verbal material. ,.Looking back over the four theories we have discussed, the present position seems to be that time in store is of little importance as such although it may be very important in the oppornrnity it gtves for, on the one hand rehearsal and recoding, snd on the other for disrupting influences such as shifts of attention. Interference resulting from recall and from the presentation of new material to which attention has to be paid are both influential in limiting the immediate memory spo, the latter probably more than the former. Theories of limited capacity ue at present somewhat speculative but, especially in the form put forward here in which both short- and long-term stores are involved, seem able to account for a range of facts otherwise difficult to explarn. MEASURING THE CAPACITY OF THE STORE The question was raised by Miller (1956) of whether the limitation of' short-term memory was in terms of information in the informationtheory sense: if the span for digits was betrreen l and 8 this capacity would be benreen T nd 8 tiures log, ro - i.e. about 25 bits. The question and the answers given to it preceded most of the research outlined in the previous section and assumed a simple limited-capacity theory: they do therefore not at present link fully with other results. We shall discuss here what has been done and then suggest tentative links with the work we have dready surveyed. Miller concluded after snrdying the evidence then available that the capacity of the store should not be measured in terms of information, but that rather a maximum number of items, or as he termed them 'chunks', could be stored. His treatment was important because it called attention to the fact that short-term memory deals not onty with single letters or digits but with coded items such as words or syllables as its units. We have noted in the previous chapter (p. rTil that the zr8 Fundammtals of Skill immediate memory span can often be substantially increased by recoding items such as binary digits into larger nnits such as decimal digits, so that the number of items to be stored is reduced. However, the evidence on which Miller based his conclusion was derived from studies in which items from different sizes of set drawn from larger sets were presented and these, as subsequent sflrdies have shown, ffisy be misleading. We have already seen in Chapter 3 that it seems to be no easier to deal with a selection of letters than with the whole alphabet, although performance is slightly better when the subset is a very familiar one such as ABC. The same is true of digits. fn both cases the subject appqrs to behave as if he was all the time dealing with the whole alphabet or whole set of ro digits. Crossman (1961) attempted to overcome this difficulty by using familiar sets of different sizes as shown in the first column of Table 7.7. It can be argued that {.s.d. and N.S.E.![. constinrte subsets of letters which are sufficiently familiar for them to be treated as separate from the whole alphabet. Items from each set were presented verbally in random order at a rate of about r per sec and recall was required in the order ofpresentation. Ifthe immediate memory span depended straightforwardly on the information contained in the items concerned, the information per item multiplied by the number of items in the span should be constant. It can be seen from column 5 of Table T.T that TABLE 7.7. Item, and order information'in mentory spans for different size sets according to Eq. 7.r . Data from Crossman (t 96 t). Each figure is based on 5 trials by each of 6 subjects I Set Black/White d.s.d. N.S.E.!tr. Days Digits Months Alphabet States of USA Playing cards Dates of year 2345 6 7 Number Infor- Average Item Total Order of alter- mation length inforinforinfornatives per item of span mation mation mation (bits) (bits) (bits) in set (bits) r'oo r'58 9'r 9,7 t 8.8 27'9 3 6'9 ro'9 I I.9 22.8 4 2'OO 6.8 t3'6 r r'8 7 z'8r 5'7 r 6'o 8.6 25'4 24'6 ro 3'32 7'3 24'2 I3.I 5'4 t9'4 7'7 27'l z6 3'58 4'7o 6.8 3r'9 r r.8 49 5'6t 4.1 23'o 4'9 43'7 27'9 3.6 2.8 27'5 z rz Sz 5'7o, 3'4 19'4 365 8'5 r 2.9 24'7 37'3 23'O Shmt-terrn Retention 2rg this is not so: the spans for the smaller sets are shorter than would be expected. Casting arotrnd for a reason why there should be this discrepecy, Crossman was suuck by the large number of cases in which errors occurred because the correct items were produced but in the wrong order, and suggested that in a typical short-term memory experiment the retention of items and of the order in which they were given are separate aspects of the information to be stored. He proposed that the order information for a span of m items can be expressed as the logarithm of the number of possible permutations of these items, that is m(m - t)(m - z) o . . r, expressed as m!, and that rf n is the size of set from which the items are drawDr we can express the capacity of the store by the equation: mlogn * logm! - consrant (7.t) The final coltrmn of Table T.T indicates that this is roughly so for Crossman's data except with digits and letters where the figures are much too high. One possible reason is that these sets are more familiar than any of the others. There is a good deal of evidence to show that immediate memory is better with familiar than with relatively unfamiliar material. Thus Dale and Gregory (1966) obtained more acctuare recall of lists of high-frequency than of lower-frequency words, and Postman et al. (rg6+) fotrnd that running-memory spans were longer for more familiar words, at least early in practice. Again Korn and Lindley (lg6l) found that the recall of consonants improved both with their frequency in written English, and with their frequency of presenrarion in the panicular experiment, and Kasstrm (tg6il fotrnd that with English speaking subjeas the number out of ro French monosytlabic words recalled accurately was only about I of the ntrmber of English monosyllables similarly recalled. The more familiar items are perhaps more easily coded on presentation or may in some way be more readily 'available' at recall. An alternative explanation of why digits and letters yielded longer spans than were expected in Crossman's experiment is that these particular items lent themselves to some recoding. For example, suppose subiects took the digits in pairs so that a span of T would consist of three pairs each drawn from a set of roo, plus a single digit drawn from a set of lo, instead of seven individual items each drawn from a set of ro. In this case Eq. 7.r would yield 3 log, roo * log, ro + log, 4l : 27.8 2zo Fundamentals of Skill which is comparable with the figure for other sets. The recodirg does not reduce the information in the items, but markedly reduces dre order-information from 1og, 7! to logr4!. In the same way it might be argued that strings of random letters would be likely to throw up occasional pronounceable syllables which could be treated as single units and so reduce order-information. Crossman's formulation has been attacked on two main grounds. One is that span is affected not only by the factors he considered but by the discriminability of the items from one another (Conrad, r964a). For example, several experiments have shown that letters are less well retained when drawn from an acoustically similar set such as BCDGPTV than from a more readily distir.guishable set such as FHLMQSX (Dale, 1964, Conrad and Hull, 1964, Conrad et dl., 1965). Similar difficulty with acoustically confusable words has also been demonstrated (Conrad, 1963, Baddeley, r966a). This criticism is fair in the sense that information analysis, at least in the simple form of Eq. T.Trassumes discriminability to be held constant. Sfhile, however, it calls attention to an additional complicating factor it does not invalidate Crossman's treatment as far as it goes. 'W'e may note that Sfickelgren (r965b) found acoustic similarity to increase errors of order but not to result in wrong items being recalled: indeed Conrad (rg6S) suggested that acoustic similarity is capable of accounting for all the errors of order observed in letter spans, although McNicol (1967) has subsequently calculated that this is an exaggeration. The second criticism of Eq. 7.r is that it counts the order-information twice in the sense that order-information is already contained in mlogn. For example, the rorooorooo possible different spans formed by I decimal digits will include all possible permutations of any Tt ot in other words any 7-digt number can be specified as one out of ro7 possibilites. For this criticism to be valid it is necessary to assume either that as each item arrives, its serial position is automatically preserved, as it would be if the store were conceived as analogous to a tube in which items were packed one after the other with no possibility of their exchanging positions afterwards, or else the subject must be able to observe the whole of the items simultaneously in order to code them with maximum efficiency. The many errors of order which occur seem to rule out the first possibility. The second might be true with visual presentation of the items all at once but with serial presentation it could not occur unless the items were already stored for inspection. In this case it would assume the storage we are seeking to explain. Similar arguments apply to the possible saving of order-information when two Short-term Retmtion z2r or more items in a span are the same: with serial presentation the subiect cannot know in advance which these items will be and so cannot neglect to record their order. The fact that identical items could be interchanged might, however, save some errors during the process of recall. Crossman proposed that order is not autornatically preserved so that inforrration has to be recorded not only about each item but also about the serial position in which it comes. He suggested that the shorr-term memory store is capable of holding only a limited total of such item and order information together, so that the two are in a sense interchangeable. This would tend to level up the spans for different size sets since, although the small sets would take less 'space' per item in the store and would thus produce longer spans, any lengfiening would rapidly increase the space required for order-information. Two other approaches to the storage of data about order deserve to be mentioned. First, $Tickelgren (t964, t967b) presented subjects with strings of digits at r sec intervals with instructions to rehearse silently in groups of rr 21 31 4 or 5. Recall was found to be best after rehearsal in groups of 3, the superiority being more in the accuracy of order and position of items than in the recall of the items as such. The effectiveness of the grouping was shown by the faa that most errors of position were either within the correct group or benueen sirnilar positions in different groups. \[ickelgren suggested that items tended to be 'tagged' with labels indicating 'beginning', 'middle' or 'end' in a hierarchical fashionr so that for a list of, say, 9 items this taggng would be in two stages indicating first within which third of the total list the item lry, and then in which position of the third concerned. This approach can be brought within the broad informational scheme because it bears a striking resemblance to the second of the serial classification models proposed in connection with choice-reactions in Chapter 3 (p. T3). In this model the subiea is assumed to divide the material into groups and to inspect the material in each group seriallyr so that on average he finds what he wants within a group in (n + t)/z inspections when n is the number of items in the group. His optimum strategy is to divide the material into thirds, find the required third and then divide this into thirds, and so on. Thus, suppose that to find an item for recall he had to search among a string of 9, he would take 2 inspections to decide whether it was in the first, middle or last group of 3 and then a further 2 inspeaions to decide which member it was of the group chosen, making a total of 4. Tf, however, he grouped in twos plus one single item, it would on average take approximately 3 inspeaions to 222 Fundamentals of Skill decide to which of the resulting 5 groups the item belonged, and then a firrther r.5 inspections with 4 of these groups -that is with S/g of the items - making an average total of 433. If alternatively he grouped into 4 x 5, it would take an average of approximately r'5 inspeaions to identify the correct group, followed in +/g cases by z'5 inspeaions and in /g cases by j inspections to identify the precise member of the S Broup, making an average total of 4'28. 0.20 0.t a ln G, o (r g. LU LL o 0 o zI E, o (L o 0. 05 E, (L t 0 0 5 l0 CONFUSION UNI TS l5 Figure 7.2. Relationship between probability of correct recall and the confusability of the serial position in which an item was presented, with other positions. Confusability is plotted in terms of Crossman's Confusion Function (Eq. 2.7). Data obtained by Ryan (rg6il plotted by McNicol (1967). O - First 5 items in list of 9 with confusability calculated from beginning of list. O - Last 4 items with confusabilty calculated from end of list. Each point is based on zo trials by each of zo subjects. The second alternative to Crossman's approach is that of McNicol (tg6il who separated order- and item-information by presenting strings of digits aurally and then showing the digits visually in cardinal order, so that the subject was in no doubt about u;kichitems had been presented and had merely to recall their order. He noted that accuracy of positioning the first few items in the string could be accounted for by assuming that each item was tagged with a 'quantity' linearly related to its serial position, and that the subject discriminated benreen these Short-terrn Retmtion 223 quantities according to Crossman's Confusion Function Model (Eq.2.7, p. 2g). Thus the first item was beuer discriminated from the second than the second was from the third, and so on as one would expect if the subiect was discriminating betrreen r : 2, 2: 3 and so on. The total errors of each position could be accotrnted for in terms of the totd discriminability of that position from all the others. McNicol fotrnd that considering discrimination in this way did not account for the errors of position in the last few items of a string, but that these were well fitted if a similar process was envisaged as taking place with the end of the string as its base, discriminating the difference of each tag from the magninrde of the tag attached to the last item in the string. Data ueated in this way are shown in Fig. 7.2, and support the idea that discrimination of order takes place from either end of the suing, whichever is nearer to the item concerned. It/hether or not any of these models are fotrnd to be futly acceptable, Crossman's insistence that a more subtle measure of storage than discrete items is required, and the various indications that order of items has to be considered, are both important contributions to the theory of short-term memory. Their validity depends, h the first case, on whether size of set from which items are drawn does in fact affect immediate memory spe, and on the other, whether various devices for saving order-information are effective. W'e shdl consider the evidence about both these questions in tunr. Effea of size of set Crossman's data provide good pri*o facie evidence that span does diminish as the size of set from which items are drawn increases, although some doubt might perhaps be cast on his results by arguing that playrng cards and dates of the year represent two items each ntrmber and suit or day and month. If so, the spans for these items should be regarded as trrice those gtven in TableT.T. The same would apply to some of the states in the USA such as New Hampshire and South Dakota. On this t)?e of reckoning all the observed spans would lie betrn een a little more than 5 and a little less than 7 items orcept for digits and for Blacv$fhite. The latter might perhaps be recoded more easily than other types of item by methods mentioned in the previous chapter (p. r7g). Further studies on the effects of size of set are not always easy to interpret. We have already noted that selections of letters or digits are 224 Fundamentals of Skill unlikely to grve very different results from the whole alphabet or set of ro digits, and that studies using such selections do not constinrte evidence against the view that span is related to set size (Pollack, r953b, Pollack et al., t959, Pollack and Johnson, ry63b, Conrad and Hull, 1964, Baddeley et al., T965, Conrad et al., 1965r Ifoodhead, 1966). In two cases longer spans have been obtained with larger sets. However, itr one of these the effect was small (Crannell and Parrish, t95T)., and in the other, where it was large, the task was of the running type (Woodhead, ry66): subjeas had to report digits 3-back in a series drawn from either 2, 6 or all ro digits. Accuracy of recall in this type of task tends, as we have seen, to be poor, and it is possible that the larger sets might have conferred an advantage by making the different members of the series more discriminable from one another. V/arrington et al. (1966) report that in an experiment in which the items were inclined and curved lines, memory span decreased markedly as the number of different types of line increased. All the lines in a given presentation were, however, shown together and the presentations with fewer tJpes of line tended to be easier to group and to show more symmetry. The effect may therefore be one of perceptual coding rather than of memory span. Probably the best authenticated difference of span associated with size of set is the longer span obtained with digrts than with letters (e.9. Jacobs, 1887, Cramell and Parrish, rg11rWamington et al., t966), although the evidence is not quite unequivocal: for example Cardozo and Leopold (1963) found that the span for digits was the same as that for letters when the items were presented visually all at once, although it was longer with auditory presentation: in the latter case the spans contained equal item information. Further evidence indicating that memory span is affected by set size is given by Crannell and Parrish (rgSil who found that the spans for random 3-letter words were shorter than for single letters, and by Lloyd et Al. (196o) who found that errors tended to be greater when random words were drawn from large than from small sets. A different method of varying set size was used by Harrison Gg6l) who presented strings of 4 items consisting of the words 'Black' or 'White' with each word varying in one or more of certain other ways: they might be presented to either the left or the right ear, in either a man's or a woman's voice, and with the voice either clear or distorted, so that each item contained eithet 2t 3 or 4 binary attributes giving a set of 4, 8 or 16 possibilities respectively. Recall became substantially poorer as the number of attributes per item rose. Harrison suggested Short-terrn Retention 2zs that the different dimensions behaved as separate, additive items within - a view which as far as it goes is consistent \dth Crossman's. We may note that adding dimensions did not extend capacity for retention as it does for discrimination (p. +l): the different dimensions appear all to use the same store. a fixed overall capacity Relationships between successive items Several lines of snrdy have shown clearly that memory span is related to the probability with which one item follows another. Thus Conrad et al. (rg6S) and Baddeley et al. (1965) have shown that accuracy in the recall of suings of lemers rises as the uansition between each letter and the next approximates to that fotrnd in normal printed English. Again, several experiments have found that the memory span for words increases as the sequence changes from strialy random and comes to approximate to that of normal English (Miller and Selfridge, r95o, Marks and ]ack, rg52rDeese and Kaufman, 1957, Richardson and Voss, 196o). The span is still larger if conneaed passages of prose are used and reprodustion of ideas is required rather than literal recall (Zangwill, 1956, Deese and Kaufman, 1957). In line with these results is Lawson's (1961) finding that subieas look further ahead in readi.g as the sequence of words becomes less random and more like normal prose. Lachrnan and Tuttle (lg6S) have attempted to localise these sequential effects as benreen accruacy of ptrce1t'ion, stwage and recall. They fotrnd that the poorer recall of more random material and the better recall of that which approximated to normal English still occurred when subieas had to read the material aloud as it was presented, thus providing proof that it had been accruately perceioed.In a second experiment they excluded the possibility that high approximations to English are easier to reconstruct at recallrby comparing recall with recognition of individual words presented one at a time amongst other words: the material which more closely approximated to English was both better recognised and better recalled. The authors therefore concluded that the effect lay in the storage processes. The distinction between the retention and recall phases is, however, extremely difficult to draw. Given that a trace has to be laid down, preserved and then recovered, the better the trace has been preserved, the easier it is likely to be to distinguish from other traces and thus the easier to recover accurately for recall: at the same time any difficulty inherent in the process of recovery will be accentuated by any deficiency in the traces to be recovered. If so, we may appropriately consider effects of the probability with 226 Fundamentals of Skill which one item follows another in the light of the 'cerebral dictionary' concept put forward by Treisman and discussed in Chapter 3 (p. lo3): if each item partially activates others which are similar to it or associated with it in some wsy, recall will be facilitated if these similarities and associations are in line with the material presented, and hindered if they are not. The same explanation can be advanced to account for the confusability of some items such as those which are acoustically similar. It can also account for a number of other results which are otherwise difficult to understand: For example, Broadbent and Gregory (r g6+) notecl that lists of alternate digits and letters were less easily recalled than lists consisting of all digits or all letters, but that the difference became less as the rate of presentation became slower. This finding resembles that of Bertelson (p. 8o) who found that reaction times for repeated responses rose as the interval betrreen signals increased: we may think of the item or response as facilitating for a brief period the production of those like it or in the same class and as acting as 'noise' to others in different classes. The effect of alternation between classes of item has been fnrther shown by Warrington et al. (1966) who fotrnd that although sequences of letters were less well recalled than sequences of diglts they were better recalled than mixed sequences of letters and digits. Recall in the latter case fell as the number of transitions from letters to digits or vice versa rose. In line with these results are those of \ilTickelgren (lg66b) who found that pairs of digits presented once and followed by a task desigued to interfere with retention of them, were recognised more accurately if they were both the same or in ascending or descending sequence (e.g. 55 or 43). Also in line are the findings of Cohen (r963)that when recall of a list of words is permitted in any order those which are in some way related tend to cluster together in recall: the production of one item tends to facilitate the production of others related to it. Ftuther support for this last point is provided by Murdock and vom Saal Gg6il who found that the items in lists of words were better retained if they all came from the same category, although the order in which they were recalled might be less accurate. Looking over the evidence we have surveyed in this section it seems clear that both size of set from which items are drawn and the relation between one item and another affect memory span in the kind of ways that Crossman's approach requires. Qualitatively, therefore, the idea is well justified that information rather than items are stored and that item- and order-information need to be distinguished. It is also clear that Eq. T.r can be made to give a fair account of Crossman's data - Short-term Retmtion z2T which is by far the most complete yet available for this purpose - but that the alternative formulation proposed by McNicol to accotrnt for order calls its precise terms into question. Diffictrlty also arises for Eq. 7.t from the fact that the increase of span when recall is allowed in any order instead of being required in strict sequence seerns to be far less than would be expected if no order-information was being retained. This last ctifficulty might, perhaps, be overcome by assuming that subieas inevitably record order to some extent, as Kassum's results suggest. A possible synthesis with the ideas put forward at the end of the preceding section of this chapter is to posnrlate a short-term store deating with the last few items presented and preserving order relatively efficientlS provided there is no interference by subsequently presented material or recall of earlier material. This, as suggested, might work in coniunction with a long-term store where order is less well preserved. Decision as to whether or not these ideas are correct must wait upon future work. Further progress seems to demand a much more detailed examination of items recalled and of the order of recall with different types of material and under different conditions of presentation and recall. LOCATING THE STORE Broadbent (e.g. r954r rgs7a) originated a series of experiments in which pairs of digits were played simultaneously, one to each ear, and found a marked tendency for subiects to recall all the digrts from one ear then all from the other rather than in pairs as presented, thus digrts presented: Right ear 7 2 5 r 8 3 Left ear would be recalled 725183 rather than 7l:816. On the basis of these experiments he posnrlated that short-term memory storage is located between the sense organs and the central data-processing mechanisms. He assumed that each ear is associated with a separate store and that when recallingt subiect takes all the material from one store before " any from the other. He recognised, however, that part of the material, say from one ear, might not be held in such a peripheral store but could be passed direct to the central mechanisms which would thus participate in short-term memory. The view that the short-term store holds unprocessed, 'raw' sensory data as opposed to the processed data retained in long-term memory has 2zB Fundamsttals of Skill an obvious elegance and is at first sight supported by several lines of evidence. On close scrutiny, however, these appear less convincing. We shall consider three lines upon which discussion has centred: (") It is a matter of courmon experience that a remark may be heard in conversation but that at the time the listener is unable to understand what has been said. He does, nevertheless, retain the sounds of the words he has heard and may come to reco$use their meaning later. The retention of the sounds in these circumstances ffisy, however, imply merely that the data are retained in this form of coding only so long as a more efficient form cannot be achieved. Some support for this view is contained in Clark's (tg6S) finding that simple nonsense designs presented once were recognised equally well whether or not the subject named them, whereas complex designs were better retained when named - the capacity of the store is enough to cope with the raw data of simple designs but not of complex. The latter require a more efficient coding if they are to be retained. (b) Murdock (1966b) showed that the retention of words presented visually follows a somewhat different pattern from that of words presented aurally, and argued that this implies different stores with different characteristics for eye and ear, since if both merely fed into one central store, retention should be the same in both cases. McGhi e et al. (t965) in a somewhat similar experiment had found digits presented visually to be much less well retained than those presented aurally and suggested that subjects tend to recode visual material in auditory form by some kind of rehearsal because it is more difficult to retain in visual form. This indeed seems reasonable in the sense that visual patterns of digits, and certainly of words, could be regarded as more complex and so as requiring more storage 'space' than their auditory equivalents. If so, the difference between visually and aurally presented material may result from the recoding of the former. Murdock encouraged such recoding by requiring his subjects to repeat the material as it was presented and found that visual presentation produced better recall of early items in a list, as might be expected if the process of recoding had tended to transfer the material to long-term store. The importance of such recoding was confirmed by further experiments in which the material was not repeated as it arrived: in these visual presentation yielded poorer results than aural at all positions in the list except the last where recall in both cases was near perfect (Murdock, tg6l). (r) Several experiments in which a substantial amount of material is flashed on a screen all at once for a fraction of a second have shown that although the subject cannot reproduce it all, he can nevertheless produce Short-tqm Retention 229 any one part of it if this part is indicated to him within a half second or so after the presentation (Sperli''g, t96o, Averbach and Sperting, tg6r, Klemmer, t96t, Mackrrorth, t964a, Eriksen and Lappin, ry67). This obviously implies that the whole of the rnaterial has been stored briefly, probably in the form of some visual after-effect, but that the effect ceases before there is time to read off more than a part of the information it contains. Further evidence in favour of such a system is given by Michon (tg6+) who found that accuracy of reproduction was similar whether the material was presented as a whole or in groups, provided the total time over which presentation took place remained the same. This very brief visual storage is far too ephemeral to account for the short-term retention we have been discrrssing hitherto. Sperling (lg6f) suggested, however, that the process of reading off recoded the material in auditory form and that this was more durable. Strong evidence that auditory recoding of visual material tends to occur automatically is contained in the finding that items which are acoustically similar - such as the letters B and V - are often confused even though they are presented visually (Conrad, r96zb, t963), and that the frequency of such confusions increases ifthe letters are deliberately mouthed or spoken as they are presented (Murray, 965, tg66). Items which sound alike are also more easily confused than those which merely look alike when written, such as the words THROUGH and COUGH (Baddel.y, 1966b). These results do not necessarily imply, however, that the material is retained in a peripheral auditory store, but merely that auditory coding is preferred to visual, perhaps as we have already noted because it is more efficientr or perhaps because with material such as digits or letters the auditory form is more generic. For example, THREE, 3 and III are all pronounced 'three', and F, f and fi are all pronounced 'eff'. Fnrthermore, some effors in short-term retention are due to confusion of items similar in meaning (Baddel.y, r964b, r966b, Dale and Gregory, t966), implying that storage is cenual rather than periphersl, although it is hard to say how far this indicates a central short-term store, and how far it results from material having got through to the long-term store: we mentioned at the beginning of this chapter that Baddeley (t966a) found similarity of meaning to be a greater cause of error than similarity of sound in long-term memory. Arguments in favour of a cenual short-terrn store have also been based on the results of experiments usirg Broadbent's technique of presenting pairs of items simultaneously to the two ears. Moray (196o) noted that when subjects recalled ear by ear many errors were due to items from the wrong ear being substinrted, and argued that such errors 23o Fundarumtals of Skill could not occur if there was a separate store attached to each ear and subieas rqproduced all the material from one before any from the other. The alternative is either to assume that part of the material can be taken from one store then part from the other alternately, or more simply that the material from both ears is stored cenually and is distinguishable by being 'tagged' with the ear from which it has come: some such tagging would be necessary if the material presented simultaneously to the mvo ears was not to be fused into a single combined sound. Such experiments as Kay's (tg6f) (p. zrt) which indicate that it is very difficult to take one item from store while leaving others tends to argue against the first view and, by implication, in favour of the second. More direct evidence has been provided by Gray and Wedderburn (tg6o) who presented three pairs of items to the two ears thus: ear CYC- T ear r LO- Right STYLE Left 3 and found that recall by class of material - that is 'CYCLOSTYLE rT3' was as good as ear-by-ear recall. Broadbent and Gregory Gg6+) using the same method with digits and letters or digits and names of colours alternated between ears also found that recall by class was as good as ear-by-ear. Yntema and Trask (rg6f) using digits and words found recall better when made class-by-class than ear-by-ear, which seems an unlikely result if subjects had been switching rapidly betrreen stores for the different ears. Again Emmerick et al. (rg6S) who presented three pairs of words, obtained more accurate recall in the pattern RLRLRL than RRRLLL when the former made a meaningful sentence even when the words to the two ears were spoken in different voices. These effects seem to depend upon the association between items in successive pairs and not to occur within individual pairs. Thus Bartz et al. (tg6il who presented separate halves of words thus Right ear AB- EI- Left ear LE THER STRAINT Right ear FOOT- HAIR- MOON- Left ear BALL CON- or CUT GLOV/ found recall tended to occur ear-by-ear. As regards vision, Sampson and Spong (l96la, b) and Sampson Short-tqm Retmtion 23r (tg6+) have shown that when digits are presented simultaneously to the two eyes recall in pairs rather than eye-by-eye is the rule. It is perhaps understandable that this should be so and that the two eyes should be regarded as feeding into a common store since they work so closely together, yet the close integration of data from the trro ears in achieving auditory localisation iugues that vision and hearing are not very different as regards the combination of data from the two paired sense organs, and that principles of storage might reasonably be the same for both. As benreen vision and hearing, Broadbent and Gregory (1961) found that digits presented alternately to eye and ear were recalled better sense-by-sense than in acnral order of arrival. We may suppose that they were inevitably tagged with the sense from which they had come so that this method of recall does not necessarily favour a theory of separate stores for eye and ear but can be accounted for in terms of recall being easier class-by-class as fotrnd by Yntema and Trask. Sperling (tg6il in a revision of his former (1963) theory has suggested that material is rapidly read from a peripheral store capable of holding it for up to about '5; sec into a central store capable of holdi.g it for a somewhat longer period - long enough for it to grve rise to overr or covert motor acts of rehearsal. The transfer of material to this central store is asstrmed to be very rapid: Sperling suggests about 3 letters in 50 msec - say about r4o bits per sec. The faa that such transfer does not necessarily i*ply auditory recoding appears to follow from results obtained by Parks (lg6S), who exposed designs on a band which moved horizontally past a fixed narrow vertical slit at a rate such that the whole design was seen in '25 to '5 sec. Under these conditions the whole desigu was seen simultaneously in the vicinity of the slit. This result implies some short-term storage of the early parts of the design in visual form trntil the later parts have arrived. One obvious possible explattation was that the storage was on the retina and that the eye tracked in the direction of the movement of the band, so projecting the slit on to different retinal areas. Parks ruled this out, however, by showing that the same results could be obtained for two designs presented simultaneously on bands moving in opposite directions. He concluded that the storage must be central. The extent of uansfer from the periphery to such a central store would depend on both peripheral and central factors: on the peripheral signals lasting long enough and not being desuoyed by the masking effects of signals occtrrring immediately afterwards, and on the cenmal store not being overloaded by too much data (Lawrence and La Berge, 1956, Eriksen and Stefri, 1964, Steff and Eriksen, 1965). z3z Fundamentals of Skill This model bears a striking resemblance to that proposed to account for single-channel effects in Chapter 4, where it was suggested that there is a short-term store located between the percepnral and translation mechanisms, and that data from signals can be stored there until the translation mechanism is ready to use them as a basis for action (p. ro9, see also Fig. r.3, p. r9). We have already seen in Chapter 3 (p. 86) that the percepnral mechanism appears to operate at a rate which is of the right order to fit in with the rate of uansfer from peri- pheral to central storage proposed by Sperling. We may therefore sum up the evidence regarding the location of the short-term store by saying that it seems necesssry, and probably sufficient, to posnrlate three processes: (i) Very brief peripheral storage holding data over periods of less than about r sec. (ii) Cenual short-term storage holding data over periods of several seconds. Data thus held have been processed in the sense that they have passed through the percepnral mechanisffir but they have not passed through the translation mechanisrr - they have been perceived but not responded to. Data in this store are extremely vulnerable to interference from other material coming after or to any shift in the subiect's attention. The results obtained by Kay (rgSf) and others (p. zrz) suggest that this store tends to be emptied completely if any item is taken from it. (iii) Recirculation of the data from the short-term store through the translation mechanism not only prolongs the period of retention by 'rewriting' the traces in the short-term store itselt but also tends to pass material to long-term storage. It is understandable that the digits, letters, syllables and words that have been cornmonly used in shortterm memory experiments have tended to be recirculated and stored with an auditory coding, but other codings are also possible. SHORT-TERM RETENTION AS A FACTOR IN COMPLEX PERFORMANCE ]acobs (1887), who measured digit and letter spans for the guls in a North London school, found that average spans increased from the lower to the higher forms in the school and tended to be higherumon! the abler pupils in each form. On the basis of these restrlts, which are set out in Table 7.8, he suggested: "'span of apprehension" should be an important factor in determining mental grasp, and its determination one of the tests of mental capacity'. Digit span has indeed been incor- Shut-term Retuttion 43 porated into a number of intelligence tests such as the Wechsler Adult Intelligence Scale. We may suspect, however, that it enters into many other intellecnral tasks besides. IUe mentioned in the previous chapter TABr-Y 7 .8 Digit and letter spans attatned by London schoolg:irls. Datafrom Jacobs (1887). Figures are the aaerages of the highest spcm attaincd by each indioidual in tuto sets of trtals, Digits Class Letters Top t of Bottom $ Top * of Bottom $ Mean of class of class class of class Means vr. ro'5 Upper V. 9'r 9'o 9'8 7'9 9'r 8.8 8.6 8'r 8'2 8.r 8'S v. I-ower V.R. Lower V. Upper IV. R. Upper IV. IV.R. 8.r 8'2 7'8 9.O 8'o 8'r 8'r 9'o 8,2 8.o 8.4 8'+ 8.o 8'4 7'5 8'r 8.4 8.6 7'8 7'4 Z'6 6.6 6.7 7'2 6.5 6.9 7.6 7'r 6'5 7'5 7'3 7'5 7'O 6.3 6'4 7'l 6.4 8.5 6'7 5'4 6'4 7'4 IV. 8'o Lower IV.R. Lower IV. Upper III. 8.o 7'5 7'4 7'8 7.o III. II. 6.8 r. 4'9 7'4 7.r 6.5 6.8 7.O Mean of means 8,2 7'7 7'3 7'r 6'o 9'2 8.r 7'5 7'O 6.4 6'r 7't the example of skilled performance in which a complex sequence of actions is undertaken to achieve a given end and short-term memory is required to keep a tally on what has been done and what remains to be done. We may here outline briefly four tlpes of sinration in which different kinds of tally are required. r. Keeping track of several variables Yntema and Mueser (196o) presented subiects with a number of srnall doors behind each of which could be written a symbol, for example a shape, i.e. circle, squarer triangle or heart; or a numburi.e. r, 213 or 4; or a letter denoting a colour, i.e. R(ed), Y(ellow), G(reen) or B(lue). Each set of symbols was associated with a particular door. The subiect 234 Fundammtals of Skill heard a series of messages indicating the symbol to be written behind each door: sometimes these were the same as the symbol already there in which case the subject left things as they were, sometimes they were different in which case the subject erased the existing symbol and substituted the new one. At intervals questions were asked as to what symbol was present behind a particular door and the subjea had to answer without opening the door concerned to inspect. He had therefore to retain the present states of the symbols behind all the doors at the same time. Further similar experiments using a slightly modified apparatus were carried out by the same authors (r 96z). The task was found to be relatively easy when only one in four messages informed the subiect that one of the series had changed and when the sets associated with the various doors were all different. Accurary fell, however, if every message modified one of the sets or if all the sets were the same - for example if all were numbers. Difficulty increased as the number of sets rose from 2 to 8 but did not do so to any significant extent as the number of possible symbols in any one set rose from z to zl. These results are in line with the results of more orthodox short-term memory experiments in showing that retention becomes poorer as the number of items to be retained increases and as they become less readily discriminated from one another, but is often relatively little affected by increase in the size of set from which the items are drawn. A similar fall of accuracy with increase in the number of variables to be monitored was found by Mackworth and Mackworth (1958, 1959) when subjects had to keep track of a number of simultaneously developing situations. Their subjects, unlike those of Yntema and Mueser, were able to observe the present states of all the variables continuously, so that it is understandable that they were able to cope with a rather large number. The interesting point is that errors were nevertheless made: it seems that even when a whole display is on view at once, the fact that only one part of it can be scrutinised at any one instant imposes a substantial load on short-term memory if all parts of it are to be kept under review. Several studies of similar type have shown that, as in Kay's (lqSf) task, performance improves as the length of time between messages increases, suggesting that the time for which data have to be held in store is less important than the opportunities for rehearsal given by a slower pace of presentation (Monty et al., t965, rg67a, b, Glucksberg et al., 1967, Taub et al., tg67). Somewhat similar principles seem to apply to a concept-formation task snrdied by Restle and Emmerick (t966) in which subieas were shown a series of simple designs and required to discover the salient Short-tenn futmtion 45 features by which they should be classified. To do this, if they were nor to proceed by blind uial and error, they had to retain da12 about examples presented previously and about the correctness of their responses to them. The authors found that this task was much more dimcdt if, instead of each example coming from a single set of classesr successive items came from 2 to 6 different sets in nrrn. These latter conditions clearly increased the memory load since with, say, two sets the subiect would have had to retain twice as much data in total in order to retain as much data about any one set as he would if he were dealing with one set only. 2. Problem-solving As mentioned in Chapter t, short-term retention seems to play a crucial part in certain gpes of problem-solving in which subiects have to gather data and then hold it while gathering ftrrther data. It seems as if performance is often limited by their forgetting the earlier da1x while acquiring the later. Results have so far come from e4periments designed to study differences between adults of different ages, and the decline of short-term memory with age has made them clearer than they would otherwise have been. Ife may briefly consider two examples. The first, an electrical problem experiment in which subiects had to relate terminals on small boxes to points on circuit diagrams by taking ,edings on a meter, has already been described in Chapter r (p. 22). The pre- ferred method of tackling this problem seemed to U. that of aking readings until one pair of terminals had been identified, then t"ki"t ftrrther readings to identiSr a third, snd so on. At each stage the readin; not immediately required were usually forgotten, so that they had to b. taken again when required for the idenffication of another terminal later. This strategy, although seemingly wasteful, had the advantage of keeping the load on short-term memory to a minimum. Simil.r r.r.ilt, were obtained in closely analogous tasks not couched in terms of electrical circuits by Clay (see Chapter r p. 22, also Welford, 1958, pp. 2o5-2o9) who also noted that accuracy improved when subiectt **t. down the readings they took instead of trying to hold them in memory. Clay G954, 1957, see also Welford, 1958, pp. 2rr-2r9) dso found much the same kind of difrculty due to short-term memory with a different kind of problem. In this subjects placed counters on chequerboards-3 x 314 x 415 x 5 or6 x 6-so as to add simultaneously to marginal totals specified for both columns and rows. The 5 x 5 board, with counters in place, is shown in Fig . 7.3. The difficulty of Fundamentals of Skill 46 this task seemed to lie mainly in the making of corrections for errors when all, or almost all, the counters had been placed upon the board. Subieas would make one or two rearrangements of the counters and then seemingly become confused. Such confusions seemed to arise from a failure to hold enough data in mind to effect the required correction. For example, to correct the error in Fig. 73the subiect would have had to note that the second column added to 12 instead of 13 and then find which of the other columns added to one too many. Having 3 3 2 t4 t3 2 3 3 2 I t2 3 I 3 3 t4 r3 t2 lt I -l to I lo +l Figure 7.3. 5 x 5 chequer board used by Clay (1954, rg57). The numbers enclosed by circles represent counters placed by a subiect in the attempt to make them add to the correct totals on both rows and columns simultaneously. The rows are correct, but the second column from the left adds to T2 instead of 13 and the rightmost column adds to rr instead of ro. To correct this error two pairs of counters marked with small crosses need to be exhanged between the coltunns. found this he would have to discover which counters to interchange between the columns in order to correct the error without inuoducing errors into the rows. Many subieas tended to lose essential data during this process: for example they would forget the column first discovered to be wrong while searching for the second. It was interesting to see, in confirmation of this, that many subjects indicated incorrect totals by devices such as moving a counter slightly out of place, for the acknowledged pu{pose of helping them to remember which totals needed correction. Closely analogous results have been obtained with a more complex problem by Jerome (1962) who again found that performance fell with age from young adulthood onwards. Short-tqm Retention 4T It seemed fairly clear that, when solving problems such as these, subieas more or less gradually obtained some kind of grasp of the way in which the various pieces of data fitted together. What this means in precise terms is not yet possible to say confidently. It does not appear to depend wholly on building up a (structure' in long-term retention because, at least in its earlier stages, the overall 'picttrre' is plastic and subiea to modification by subsequent data. It seems rather to be akin to the concepnral frameworks discussed in the previous chapter in connection with the co-ordination of aaion and the maintenance of orientation, and we may note that the second of these tends to be lost in certain clinical disorders of memory. 3. Thinking Perhaps the main interest of problem-solving is the lead it gives to the snrdy of certain processes involved in thinking. Bartlett (r95o, 1958) has described a number of experiments by himself and by Adiseshiah (rgSr) and Jeeves GgSil which treat ttrinking as a series of discrete stages which are either interpolated betrnreen a starting point to a known conclusion or extrapolated towards a conclusion as yet unknow:n. Anyone who has been required in his snrdent days to undertake exercises in inuospection will recognise the plausibility of such stages. Subieas set to think about a problem and to inuospect while doing so commonly report a series of images. These do not seem to represent the true processes of thought: rather they are the stations bennreen one process and the next. It is tempting to suggest that they are a kind of storage berweel computations which, as the so-cdled Vurtzhtrg School rccognised in the early years of the present centuryr tre outside the scope of inuospection. Obviously litde weight can be laid on such evidence, but it is attractive and provocative to conceive of thinking as akin to the operation of a computer going through a series of stages in each of which data are taken either from the sense organs or from a memory store to be combined with other data in some kind of computation, md the result is then stored temporarily to be used later with other data in a further computation, and so on. If this is so, limitations in the range and capacity of thought could lie either as traditionally assumed in the computational process, or in the storage phase (Posner, t965). Effects of storage could be due either to the limited amount of data that can be held at any one time or to particular conditions, such as disuactions of attention, which are inimical to short-term retention. The former is suggested by Garner's (1962) 48 Fundamentals of Skill finding that correlations between two dimensions or feanues of a stimulus can be readily perceived and used to simpli$, perception, whereas correlations benreen three dimensions are much less easily recoguised and used. The possibility that thinking may be impaired by conditions which tend to disrupt short-term retention suggest that close scrutiny would be worth while of detailed procedures during experiments on tasks such as concept formation. Is it, for instance, that the requirement to make a judgment about each example from which a general principle has to be extracted tends to preclude the storage which is essential if one example is to be compared with another? Again we may well ask how far performance at certain tests, such as the pattern completions of Raven's Matrices Test, are limited by difficulties of observing one part of a pattern and then holding it in memory while looking away to another part to see if it fits ? The computations benreen each stage of storage and the next can perhaps be regarded as recodings comparable with those discussed in the previous chapter. Interpolation is analogous to the taking of action in a skilled performance in which the end to be achieved is determined in advance, but some flexibility of means is allowed. Extrapolation can be thought of as the application of a coding or schema to data which enables further data to be inferred in the same way as detail is often inferred in perception. The range of possible extrapolations from any given set of data will be constrained to a great extent by expectations based on familiarity. One facet of originality is, perhaps, to set aside the most probable extrapolation and to follow up a less familiar line. 4. Prograrnming of action The analogies berween certain types of human performance and computer operation draws attention to the fact that short-term retention is required not only of data but also of programmes of action. Such prograrnmes have been discussed under the term 'plans' by Miller et al. (t96o) and the computer analogy has been well emphasised by Simon and Kotovsky (r 963). Experimental studies are sparse but Broadbent and Heron (t962) have shown that speed and accuracy of cancelling digits in lists of random numbers tend to be poorer, especially for older subjeas, when the digit to be cancelled changes frequently so that the subiect has to keep revising his programme, than when it remains the same throughout a list. Simon and Kotovsky point out that relatively simple programmes couched in terms of computer operations can not only enable subieas to carry out routines but can be the basis of Shut-term Retention 239 extrapolation from a series and of the inductive recognition of regularity. They show that the type and complexity ofprogramme required for such tasks is related to the difficulty of the Thurstone Letter-Series Completion Problems in which subjects have to continue series ranging from simple sequences such as cdcdcd . . . through sequences such as abmcdmefmghm . . . to more complex examples such as rscdstdenref Short-term prograrnmes raise a number of problems which are as yet largely unrecognised: what is the maximum length and complexity of prograurme - for example how elaborate a pattern can a woman knit without gving continuous attention to the task? In what units should the length of a prograrnme be measured? Almost certainly the means of their retention are different from those of items in short-term memory spans: the short-terrn programme seems to be more robust than the memory span and much less liable to disruption by intervening activity and shifts of attention, although still mlnerable to some extent. It is tempting to draw analogies between, on dre one hand the short-term retention of data and various clinical deficiencies of memory, and on the other hand between short-term programmes and certain types of aphasia, apraxia and disuastability, and thus to link them to neluological mectranisms. Doing so would, however, take us beyond the scope of our present discussion. Suffice to say there seems to be a prima facic case for distingoishing between the retention of data and of programmes: iust what the difference is remains to be seen. VIII Effects of Loading S7e have already in Chapter 4 discussed some of the effects of brief overloading of the subject's capacity. In the present chapter we shall consider the effects of longer-continued overloading and also of underloading, bringing together three areas of study which have been prominent in experimental psychology at different times, namely fatigue, stress and vigilance.It is impossible to separate these entirely from one another, but we shall for convenience deal with them in ttun. NEUROMUSCULAR FATIGUE The snrdy of fatigue stands at one of the uaditional meeting-points between physiology and psychology. Until the early years of the present cennrry research centred mainly round the decrements of performance that occur in the course of prolonged muscular work, and the division of labour berween the two disciplines could be simply conceived: phy- siolory studied the neuromuscular lmechanism itself, psychology the accompanying subjective feelings of discomfort and exhaustion. The shift of interest in the psychological field during the past fifty years to* a predominant concern with conscious processes to an almost exclusive concentration on observable behaviour and measurable performance, served in its early stages to strengthen rather than diminish psychological interest in fatiguel here, it seemed, were striking changes of performance that could be related closely to definable conditions. Soon, however, it became apparent that neither in its physiological nor in its psychological aspect is fatigue a simple phenomenon. The neuromuscular mechanism involved is complex, the changes that might be regarded as fatigue effects are manifold. Behavioural changes, though clear in outline, vary in important detail from one set of circumstances to another. The situation became even more confused when attempts were made to see analogies to neuromuscular fatigue ir p*ely mental operations carried on for long periods. 249^ Effects of Loading 24r These difficulties have led some to wish to abandon the term'fatigue'. Yet there is need for a term to cover those changes of performance that take place over a period of time during which some part of the mechanism, whether sensory, central or muscular, becomes chronically overloaded. If fatigue is defined in this wsy, the task of the investigator ceases to be one of finding a single entity that can be labelled 'fatigue' : instead he has, first, to snrdy the detailed changes of per{oruunce brought about by such overloading and, secondly, to seek to explain them in terms of changes of function in any of the many bodily mechanisms concerned. Summaries in English of work on fatigue have been provided by several authors (e.9. Viteles , 1932, Bardey and Chute, 1947, Floyd and Welford, 1953, Simonson, 1965) so that the subject will be d,iscussed relatively briefly here, first re-examining the classical tJpe of experiment on neuromuscular fatigue and then going on to the much more complex problem of so-called mental fatigue. Classical experiments on neuromuscular fatigue have used an appsrtnrs known as an ergograph. Typically an arm and hand are strapped in position in such a way that only one finger is free to move. ![ith this finger the subiect is required to depress a lever that can be loaded to different extents by means of a spring or weight. The lever is depressed and released in time with a metronome or other timing device g1ing regularly repeated signals. If the loadirg is light or the rate slow or both, the task can be con- tinued indefinitely, but if the load is substantial and the rate more frequent the depressions of the lever will, after a time, begin 1s diminisfo in amplinrde and evenhrally fall to zero. A tlpical ergograph record is shown in Fig. 8.r. The decline of perforrnance begins sooner and proceeds more rapidly as the load or the frequency increase. If, when performance has ceased, the subiect is allowed to rest for a period and then tries again, recovery will have occurred: after a short rest it may be partial, in the sense that amplinrde may not be reattained in full and will fall again to zero quickly. Itrith longer rests, recovery will be complete. The whole pattern of decrement and recovery may be envisaged as that of a system having a limited capacity for continuous operation and some reserve that can be used to deal with temporary overloads. If the overload is continued, as when the weight or spring tension is relatively heavy and the lifting frequent, the reserve becomes extrausted - slowly if the overload is s[ght, more rapidly as it becomes greater. Rest allows the reserve to be re-established. It must be emphasised, however, that z4z Fundamentals of Skill such a concepnral model, though a convenient aide mdmoire., is not necessarily true in a literal sense: the same pattern would hold rf, for instance, exercise progressively built up inhibitory or toxic substances that were gradually dissipated and if work output depended on the Figrrre 8.r. Section of ergograph record. Each vertical stroke was made by a flexion of the right forefinger against a lever weighted in such a way that the force required to move the point of contact with the finger was approximately 14 lb. The time marker below shows r sec interyals. balance between accumulation and dispersion. Nor does such a model specify what part of the neuromuscular system is limiting performance: limitations at various points could produce the same paftern of overload and recovery effects. A considerable volume of physiological research has aimed at finding the locus of fatigue under various conditions in, firstly the muscles themselves, secondly the myoneural junctions and thirdly the central mechanisms supplying the muscles. Peripheral limitations Experiments with nerve-muscle preparations have shown that, with repeated stimulation of the nerve, the muscle may after a time cease to contract. Although nerve cells can lose sensitivity and reactivity with long-repeated rapid stimulation and can thus show a fatigue effect, it is clear that the contraction ceases long before failure of the nerve. It also occurs before the muscle itself becomes incapable of contraction, as is shown by the fact that, when blocking has occurred, the muscle can be made to contract again if direct electrical stimulation is applied to it. The site of the blocking thus appears to be the myoneural iunction. Even direct electrical stimulation of the muscle may eventually fail Effects of l^oading 243 to secure contraction. Although this is sometimes attributable to local conditions developing at the point of contact ofthe electrode, it is usually taken to imply that the muscle itself can show a fatigue effect. Convincing evidence that in the intact htrman subiect the muscle can be the locus of fatigue has been given by Merton (1956), who showed condi- tions in which, when a muscle had been fatigued by repeated rapid contractions to the point of complete voluntary inactivity, it could not be made to contract again by direct electrical stimulation. Ftrrther evidence is gtven by Lippold et al. (lg6o), who showed that the electrical activity in muscles exerting a static force against a spring or weight rose with time and that the rise was steeper the heavier the load. This finding appears to mean that changes in the muscles rendered contraction less powerful for any given level of efferent stimulation, so that neural activity had to be increased to maintain the required output of muscular power. Both Merton and Lippold et a/. forrnd that cutting off the blood supply to the fatigued muscle or muscles prevented recovery during a period of relaxation. It therefore seems clear that the lowered performance of the muscles was either due to lack of oxygen or other supplies or to accumulation of 'fatigue products', which would have been corrected by blood flow. If so, it is trnderstandable that fatigue effects are found to be greater with static contraction than with rhythmic, since blood flow is likely to be greater during the latter than the former. Direct evidence about the effects of sustained contraction on blood flow in muscles is equivocal (see Hemingpvay, r953rp. T4), but we can perhaps expect that the force of the conuaction would be critical in determining the extent to which blood flow is restricted, so that results would depend on the precise conditions of different experiments. The fact that maintenance of blood-sugar level is important for athletic endurance (Edwards et al., 1934; Douglas and Koch, r95r) is usually taken as further evidence that failing fuel supply to muscles is a direct cause of fatigue. The argument is not conclusive, however, since lowered blood-sugar can affect a wide range of bodily mechanislns, neural and central as well as musqilar. Cenual limitations In his classical studies of the scratch reflex in dogs, Sherrington (tgo6) found that after a period of repeated elicitation the reflex ceased, though the same muscles would still respond to a different reflex. Clearly there could be no question of myoneural iunctions or other effector parts of the mechanism constinrting the limiting factor; the 244 Fundamentals of Skill limitation was presumably sensory or central. The cessation came later when the reflex was elicited by stimulating various slightly different points on the skin rather than by repeated stimulation of the same point, but it came eventually nevertheless, indicating central rather than sensory origin. Sherrington's results have been directly confirmed by Lloyd (tg4z), who found that action potentials in the efferent nerve of the reflex diminished with repeated stimulation of the afferent nerve. \Ve may note in passing that Sherrington found the fatigue effects ro be highly specific: if a reflex had ceased after repeated elicitation by stimuli applied to one point on the skin, it could be restored immediately by shifting to a different point. There is no question here of regarding fatiguer os has sometimes been done, as due to the general circulation in the blood stream of 'fatigue products' resulting from exercise and of these affecting the central nervous system. The importance of cenual faaors in neuromuscular fatigue has been stressed by Reid (1928). Using an ergograph with human subjects he showed that, although voluntary contraction had ceased, the muscle could still be made to contract either by direct electrical stimulation or by electrical stimulation of the efferent nerve trunk. The essential locus of fatigue here seems clearly to have been central. Reid further showed, however, that recovery was much less after a period during which voluntary effort ceased but the muscle concerned was direaly stimulated electrically and thus kept contracted, than after a period in which the muscle was rested. This result implies that, although the fatigue was central, local conditions in the muscle nevertheless influenced it, presumably by means of afferent impulses. If this conclusion is corr€ct, the question is reopened in a new way of how physical or chemical changes in muscle resulting from exercise influence fatigue and of why continuous contraction causes fatigue effects more quickly than does rhythmic: although conditions in the muscles may not limit performance directly, they cause signals to the spinal cord and brain that affect conditions there. The subiective counterparts (if any) of these afferent impulses are not certainly known, though it seems reasonable to link them with the feelings of discomfort and pain that mount rapidly as severe muscular contraction continues. If so, it means that fatigue decrements in muscular performance will depend to some extent on a subject's sensitivity to and toleration of pain. It must be emphasised that Reid's work did not i-ply that the limitation of performance due to fatigue was invariably central. His results showed that when a series of exceptionally rapid voltrntary contractions had fallen to zero direct stimulation of the muscle or the Effects of Loading 245 nelve trunk did not restore conuaction or did so only partly. It seems dear that with rapid or intense contractions a tnrly peripheral muscular fatigue can be produced, but that with conditions nearer to those of everyday life, central limitations are more likely. Two further points about neuromuscular fatigue indicate the importance of central faaors. (o) Motioation. Figrre 8.1 shows a number of minor variations typical of ergographic records; the rate of decline is not smooth, but is interrupted by temporary partial recoveries. To some extent such variation is to be expected from the random fluctuations of function to be found in almost any complex biological mechanism; but subjectively some, 8t least, correspond to periods of special effort, and it is easy to show that they can be produced by urging the subject to 'try harder'. The effect of incentives upon fatigue effects has been vividly illustrated in an experiment by Schwab (rg53), who required subiecrs to hang on a horizontal bar. He found that with instnrctions to hold on 'as long as possible' the average length of time before lening go was less than r min. lf/ith strong urglng the time was raised to rather over r min. With the reward promised of a $S bill for bettering their previous records, subiects managed to tang on for an average of nearly 2 min. What appears to be a different kind of motivational effect was shown by Ash (t9t4), who found drat, after performance on an ergograph had ceased, it could be made to begrn again not only by lightening the weight, but also merely by leading the subiect to be[eve that the weight had been lightened. Again Jarrard (196o) showed that subjects who uansferred from one weight to another which was in fact the same but because it was smaller in size appeared heavier, made fewer lifts before reaching 'exhaustion' than did subjects who had the same size weight throughout, while those who uansferred to a larger size weight which appeared lighter made more lifts. He fotrnd that they adjusted their muscular tension according to what they believed the heaviness of the weight to be so that those who transferred to smaller weights were in a sense exerting themselves unduly. His results are complementary to the well-known fact that athletes pace their performance in races from the begrnning accrcrding to the distance to be covered, thus adopting a strategy which prevents premattue onset of fatigue due to over-exertion in the early stages (e.9. Ward, r95o). These results are important, as showing that fatigue effects are to some extent under voluntary control in the sense, perhaps, that the 246 Fundamentals of Skill subiect sets levels of effort he is willing to make and of discomfort he is prepared to bear. Such variation is not strialy attributable to the system that fatigues, but must be taken into account when measuring fatigue effects. (b) Recruitment. It is easy to observe in ergograph sturdies that when a load is placed upon a small group of muscles other muscles spontaneously become active and that, as fatigue proceeds, the activity in other muscles spreads until almost the whole body is involved: the subiect may tense his legs and grit his teeth in the effort to depress one middle finger so strapped in position that these activities cannot possibly help. The classical demonstration of this phenomenon is by Ash (r9r4). A more recent demonstration of the same kind of effect has been given by Lundenrold (1958), using electromyographic recordings in a typewriting task. In everyday life this recruitment would be adaptive in the sense that other muscles could take the load off the group that was becoming fatigued; the fact that the phenomenon occurs in ergograph experiments although it is not adaptive in thern implies that it is largely involuntary. The exma muscles become active in a specific order (Seyffarth, r94o, Denny-Brown, 1949), presumably along lines of ftrnctionalorneural proximity. Onemayperhaps assume the relatively simple neurological model that focal aaivity concerned with one muscle or group of muscles tends to spread to surrounding areas, the amount of spread becoming greater the longer the focal activity continues or the more intense it becomes. Lippold et al. (196o) showed that as other muscles become active, electrical activity in the fatigued muscle may diminish, presumably implying that activity in areas srurounding a focal area may continue after it has ceased in the focal area itself. It may be noted in this context that excessively exercised muscles tend to go into contraction more readily than rested ones, sometimes showing spasm, as in writer's or telegraphist's cramps. This appears to imply that a focal area, when it has recovered from acute fatigue, ffioy be left hypersensitive - a condition found in some sftrdies not concerned with fatigue to occur in nerve tissue subjected to prolonged stimulation. It is in line with this general picture that any voluntary aaivity by an irrelevant muscle during a task will tend to increase the involuntary activity by the same muscle subsequently: for example Yensen (lg6S) found that when one arm was supporting a heavy weight, a single voluntary contraction by the other arm tended to increase the subsequent involuntary aaivity in it - the voluntary activity seemed to have facilitated the involuntary. The picnrre Dsy, however, be complicated Effects of Loding 247 by general activation effects produced by anxiety, and also by individual differences of approach to the task (Benson and Gedye, ry62): we shall return to these factors later in this chapter and again in Chapter ro. To sum up the position reached in the snrdy ofneuromuscular fatigue, it appears that in the intact organism changes in the muscles brought about by prolonged or repeated contraction can, according to circumstances, have one of rwo limiting effects. Either the muscles themselves become temporarily incapable of further conuaction or the condition of the muscles produces afferent stimuli and these in turn affect the central mechanisms and lead to the cessation of efferent impulses. Vhich effest occurs first depends on factors at present not entirely clear. It Esy, however, tentatively be suggested that peripheral limitations are likely to result from intense aaivity and central limitations from activity which is less intense but more prolonged. MENTAL FATIGUE If the term 'mental fatigue' is to have a meaning in line with that of neruomuscular fatigue, it must denote the impairment of some brain mechanism as a result of long-continued use. The impairment must be reversible in the sense that it disappears with rest, and may take the form of lowered sensitivity or responsiveness or capacity. The last of these may show as a reduction in either the amount of information that can be handled at any one instant, and thus in reduced 'mental power', or in the amount that cirn be handled in a given period and so in slowness of perception, choice and so on. Such a definition enables a distinction to be made benn een mental fatigue and several other cenual changersuch as adaptationrhabituation, satiation, inhilifion and monotony or boredom, all of which lead to decrement of performance with time. Adaptation implies a loss of sensitivity or discriminating power over one paft of a range of possible stimulus values, but simultaneous gains over another: there is not so much a lowering of sensitivity as a shift in the point of maximum sensitivity. Habituation denotes a learnt ignoring of stimuli. Satiation is a state in which action ceases because the need or appetite that gave rise to it has been satisfied. Inhibition, although often loosely used, strictly means the reduction of one process by the activity of some opposing process. Boredom or monotony refers to a state in which the organism is rurderloaded, not overloaded: it seems as if a certain throughput of information is necessary to mainain full efficiencS and tlpically boring situations seem to be those in which attention is required 248 Fundamentals of Skill but little information is conveyed; the classical bore compels his hearer to listen to conversation that is insignificant in content. The distinction between fatigue and these states is easy to make formally, but is often difficult to draw in practice. For exlmple, even neuromuscular fatigue can in a sense be viewed as a central inhibitory state brought about by afferent impulses from the muscles, although it should be noted that Sherrington was able to distinguish betneen patterns of decrement in a reflex due to what he termed fatigue as opposed to what he identified as inhibition. The greatest difficulty arises in distinguishing fatigue from monotony or boredom: many tasks used in snrdies of fatigue are repetitious and thus liable to become monotonous, whereas some used for snrdying monotony require actions or decisions to be repeated frequently enough for them to be a possible cause of fatigue. It is indeed reasonable to suppose that some tasks are both fatiguing and boring: some parts of the subjects' central mechanisms may be overloaded even though the overall throughput of informarion is low. Usually, however, it seems fairly clear which of the two effects limits performance sooner. We shall here survey work that has been regarded, probably correctly, as studying fatigue, leaving till later studies of conditions producing monotony and boredom. Phenomena of mental fatigue We may note at once two resemblances betneen mental and neuromusctrlar fatigue which, although penpheral to any discrrssion of the natlrre of fatigue, have an important bearing on methods of measurement. Firstly, if given the oppornrnity, subjects tend to distribute their efforts over a working spell so as to minimise fatigue effects, adjusting their pace to the expected length of spell right from the beginning, working fast if the spell is to be short, more slowly if it is to be long (Bills and Brown, 1929, I(nreger, 1937, Barmack, 1939, Katz, 1949, Forrest, 1958, Saufley and Bilodeau, 1963). This means that fatigue effects are likely to show more if the subjea works under pressure for speed for an unknown period than if he works at his own pace or for a time known in advance. Secondly, fatigue effects tend to be specific to the performances that produce them, leaving other performances little if at all affested. As a consequence, tests in which a subiect is taken off his main task and put for a brief period on to another to assess his state of fatigue are often unsuccessful: little change of performance at the tests occurs until such extreme states of exhaustion have been Effects of Loading 249 reached that no test is needed to supplement common observation. In consequence, the most sensitive indications of fatigue are usually ob- tained by a detailed study of the fatiguing performance itself. There have, however, been a number of researches reported in which fatigue tests have proved successful. S7e shall in discussing fatigue effects consider both types of evidence. Bartlett's Ferrier Lecflre to the Royal Society (rg+f) was a landmark in the development of ideas about fatigue and indeed about htrman performance generally. In particular it showed that the phenomena of fatigue are more varied and more complex than is often supposed. On the basis of this lecnrre and of work done since, we may recognise four main types of change that can come about in mental fatigue. (o) Smsory or perceptual changes. The classical snrdies of visual fatigue have been strmmarised and discussed by Bartley and Chute (tg+il and by Weston (1953). They have, for the most part, been concerned with the possible fatigue of eye mtrscles and its relation to feelings of eye strain under conditions of low illunination, glare or close attention to detail. It is doubtftrl if the effects are to be wholly, or even mainly, attributed to the eye muscles: some probably result from frowning and general muscular tension built up as a result of concentrated efforts to see trnder difrcult conditions. Be this as it may, it seems clear that there are some more strictly sensory or percepnral effects. For instance, Berger and Mahneke (1954) found that visual acuity (cancelling Landolt rings) and critical flicker frequency (CFF) both fell when tests were made continuously for 55 min, but rose again after 5 min rest. Examples of their results are shown in Fig. 8.2. Haider and Dixon (1961) in experiments in which they made continuous recordings ofthe threshold for detecting the 'difference of intensity between two spots of light, found that thresholds rose substantially during the course of a t4 min session, mainly between the second and tenth minutes. Sddanha (1955, r95il fotrnd that repeated seuings made on the vernier scale of a cal[per gauge for t hr or more became less regular, snd thus less accurate, with time, but that accuracy retruned'after + hr or so of rest. We may note in passing that the rehrrn was greater after a period of rest than after a similar period spent cancelling Landolt Rings - the fatigue effect was such that a change of work was not as good as a rest. The motor components in all these tasks were trivial, and thus it is clear that there was some loss of fine differentiation either spatially, as with visual acuity or vernier settings, or temporally as with CFF. It has also been widely reported that CFF is lowered by mental work z5o Fmdarnentals of Skill such as calculating or reading. The evidence has been summarised by Simonson and Brozek (tgSz) and by Grandjean and Perret (196r). Falls of CFF have not always been found when they have been sought, but enough positive results have been obtained to suggest clearly that the effects are real. It is very plausible that they should be so if fatigue 0.95 DECR. 23olo 0.90 41 = L) l 0.85 DECR.: 1l olo 40 (, tJ., G, i ; 0'80 lt 39 tro = ; 1r) F U' UJ G, 38 0.75 = 'e c r= n 327 - 254 m 37 0.70 0 20 60 40 TIME (MIN.) AB 0 20 40 TIME ( MIN. ) 60 Figure 8.2. Examples of fatigue effects obtained by Berger and Mahneke (tgS+) with repeated measurements of visual functions. A. Visual acuity. For each determination a Landolt ring was brought progressively closer to the subject until the direction of the gap ctuld be recognised: 90 determinations were made continuously over a period of 55 min and 20 more after an interval of 5 min. Retinal illumination was held constant at 3'5 lux. Each point is the mean of ro determinations by one subiect. B. CFF. Flicker was produced by a rotating disc illuminating a diffirsing glass surface i r2o determinations were made continuously over a period of 55 min and further ones after an interval of romin. Theflickering target subtended r'r5o at the subiect's eye.Each point is the mean of ro determinations by one subject. implies some temporary central impairment since CFF has been fotrnd to decrease following brain iniury and under the influence of depressanr drugs, and to fall progressively with age during adulthood. The evidence suggests that CFF falls under conditions in which the signal-to-noise ratio in the brain is lowered so that there is a fall of d' in the signaldetection model when detecting the difference betvyeen 'on' and 'off'. Effects of Inadfug 2Sr It is, however, possible that some at least of the effect might be due to a change in the criteria of iudgment and thus of P. As regards the site of the effect, Grandiean and Perret have shown that it is not due to a change of pupil size. They did, however, in line with Berger and Mahneke's results show that CFF fell as the time over which the test light was exposed increased from ro to 28 sec. This fall tended to mask the effects of fatigue caused by having repeatedly to rearrange sets of seven random digts into their normal order. The observed fatigue effect thus depended to a considerable extent on the way in which CFF was measrued, and this may explain some of the failures to find effects in the past. Evidence that the effect is not purely visual in origin is contained in work cited by Simonson and Brozek which found a substantial fall of CFF following calculations carried out while blindfolded. Further evidence is contained in the finding by Davis (lgSS) of a similar lowering of the critical rate at which an intermittent auditory signal ceases to 'flutter' and is heard as a continuous sound. Davis tested both CFF and critical flutter rate following r and 2 hr work at multiplying trro-digit numbers mentally: the numbers were exposed visually and answers were written down. Both measures declined, with the flutter rate proving somewhat more sensitive than CFF. (b) Slouting of puforyrutnce. One of the most frequently observed fatigue effects is the slowing of sensory-motor performance. It is often suggested that this may be due to muscular fatigue, but there is no doubt that central factors are often, and probably rnainlp involved. An indication of this is contained in the results of an experiment by Singleton (tgSf) who used a serial choice-reaction task. The apparanrs is shown in Fig. 8.3. Subieas sat in a chair and pushed a ioystick from a centrd position along slots in four directions in response to lights at the ends of the cross on the display shown in the top left corner of the Figrre. Upon the subiect's reaching the end of the correct slot the light went out, and on his return to the centre another came on, trntil 6+ responses had been completed. He was told to work as fast as possible. Three variations of the task were presented; they were, in ascending order of difficulty, (i) 'Direct' with the ioystick having to be pushed away when the top light came on, to the left for the left light, and so on; (ii) 'r8o" with the ioystick pushed away in response to the bottom light, to the left for the right light, and so on; and (iii) '27oo' with the ioystick pushed away in response to the left light, to the left for the bottom light, and so on. The times per response gradually lengthened during 2Sz Fundamentals of Skill each run, but, as can be seen from Fig. 8.4, the lengthening was much more in time spent at the centre, that is in deciding which way to move, than in the acnral execution of movements. Moreover, this lengthening increased with the difficulty of the condition, implying that the fatigue effect became greater as the demands of the central task rose. Figure 8.3. Four-choice serial reaction apparatus used by Singleton (r953). Slowness may cause several complications when the subiect cannot, as he could in Singleton's experiment, work at his own speed, but is externally paced. The classical example of such a task used in the snrdy of fatigue is the Cambridge Cockpit, which was the basis of experiments by Craik, Drew and Davis (Davis, 1948). Subjects were tested for z hr spells in a simulated aircraft cockpit under blind flying conditions and had to deal with a series of maneuvres. Although in a general sense subieas could control the timing of these, the complications of the task were such that, once begun, many of the actions required in the rnaneuvre were in effect paced by the apparatus. Under such conditions subjects can react to slowing in one of two ways. (i) Some of the actions required may be omitted. Drew, whose experiments are cited by Davis, fotrnd this tendency to be characteristic Effects of Loading zS3 of some of his subiects during the latter part of their z hr spells. He also noted that most subfeas tended to pay less and less attention to the more penpheral parts of the task as the spell continued, giving their o.7 0.7 1 Boo OIRECT L) lr, (, lrJ 0.6 0.6 0.5 0.5 l( 0.4 - 0.4 C) UJ LD f o.s 0.3 = = F F 0.2 0.2 (a) 0.1 0 0 START (b) 0.1 TRIAL 6 END TRIAL 6 START END o.7 zToo 0.6 a 0.5 a L) u, -,.-X-)<---X--X- t, t!, = x 0.4 0.3 F 0,2 0.1 ( c) 0 START TRIAL 6 END Figure 8.4. Results obtained by Singleton (1953) in three conditions of a serial reaction task. The results shown are for the sLnh trid of 64 reactions under each of the 3 conditiorrs. Each point is the mean for 8 reactions by ro subiects. The dots and solid lines are for times between the end of one movement and the beginning of the next, with the ioystick in a central position, and are essentially reaction times. The crosses and broken lines are for the movement times from centre to end of slot and back. main attention increasingly to the conuols in constant use. For example, the fuel indicator had to be reset every ro min, but came to be more and more often neglected, as shown in Fig. 8.5. We may note that Btrsill (rgS8) found a similar tendency for peripheral items to be 254 Fmdamentals of Skill neglected under conditions of high temperature in a task in which subjects had to uack a moving target and respond at the same time to signal lights at various distances from the target centre. Such omissions may perhaps be regarded as spontaneous attempts to simptr& the task somewhat like those discussed in Chapter T (p. zrt). (ii) If, alternatively, the subjea tries to complete all the actions required in the time available, he will have to hurry and may not have 60 A 3ao c) x Lr.l (D 3 (, tr o $- z. U.J (J u. 20 t l,J o- 345 7 SUCCESSIVE PERIOOS Figure 8.5. Percentage of subjects, in experiments with the Cambridge Cockpit, who omitted to reset the fuel indicator during successive periods of a z lu test. Based on results from r4o subiects. (After Davis, 1948.) time to make his decisions and iudgments accurately. In tasks like that of the Cambridge Cockpit, any slowing that results in a longer time being needed to observe the various instruments accurately rnay be felt as a 'stickiness of attention'. Performance under these conditions will tend to suffer a disruption that builds up in a vicious crcle: the longer time taken to observe an insuument means that the resulting error tends to be larger before correcting action can be taken; when action is eventually taken it may, in order to make up time, be poorly controlled and require subsidiary corrections; these take further time and mean that subsequent correcting actions have to be larger again. The result, as Davis showed for many of his subieas, is that the onset Eflects of Loading 255 of fatigue may lead to marked overaaivity, often coupled with signs of anxiety. These in ttrn may direct attention from the task to worrying about whether it is being performed adequately and thus lead to still Figure 8.6. Records of two different types of response in attempting to move a pointer on to a target by means of a velocity conuol. The records are plots against the time (from left to right) of the movements of the control. The upper record shows a normal skilful response with a movement of the control to get the pointer going and a second movement to stop it. The lower record shows a disorganised response made in the attempt to achieve the same result. Data from Davis (1949). further slowing and disruption. An example of this kind of disruption is shown in Fig. 8.6, taken from the records of another experiment by Davis (tg+g), in which subjeas had to bring a pointer from one position to another by means of a velocity control. (r) Inegularity of timing. Long-continued performance tends to become not only slower but also less regular. Some of the most striking illusuations of these tendencies have been from industrial tasks in which, during a strift, there has been a moderate rise in the me:m time required to perforrn each cycle of an operation, accompanied by a much gf,eater rise in the standard deviation (for a review see Murrell, 1965). To some extent irregt larity may be more apparent than real: the distributions of times for individual cycles of repetitive tasks tend to be skew, with a tail of long times and with a variance increasing with the mean; any overall slowing will therefore increase the variance and the number of what seem to be trnusually long times. It has, however, been suggested by Bills (1931) that irregrrlarity is due rather to occasional 'blocking'. That is to ssy, every now and then a short gap appears in an otherwise rapid performance, and the frequency of such gaps incteases when the task is continued for a long time. On this view the greater part of the disuibution might be only a little affected, but there should be a marked increase in the size of the tail. One source of such blocking in paced tasks is easy to understand. 256 Fundamentals of Skill For example, Vince (1949) showed that subjects required to respond by pressing a key to signals at regular intervals kept pace up to a certain rate, but at higher rates gradually fell behind until eventually they stopped 'to make a fresh start'. Bills was, however, primarily considering unpaced tasks, such as alternate addition and subtraction of 3 from a list of digits, colour naming, substinrdng letters for digits according to a code or giving opposites of words. He found that the frequency of times for individual items exceeding twice the subject's average time tended to increase during 7 min of work. His results are not very convincing and could probably have been due to simple slowing, but much clearer evidence has been obtained by Bertelson and loffe (lg6l) using a serial choice-reaction task. The subiects in this were required to press one of four keys in response to the figures r to 4 shown in random order on a 'Nixie' tube. Each response brought on the next figure, so that the task was continuous but unpaced. Samples of reaction times were scored at the second minute of work and at the end of 3o min. No change was found in the averages of the shortest or the median reaction times, but there was a marked increase in the average of the longest. The percentage of 'blocks' (defined as reaction times longer than trrice the mean, excluclirg responses in which errors were made) rose rapidly during the first 5 min of work and slowly thereafter. More important, there was a clear tendency for reaction time and errors to rise during the responses immediately before a block and to fall immediately after, as shown in Fig. 8.7. The results are consistent with the view that some kind of fatigue effect builds up gradually over a series of responses and is dissipated by the block. It should be noted that on this view there are two fatigue effects involved: a short-term effect dissipated at each block and a longer-term effect causing a rise in the frequency of blocks. The longer-term effect could perhaps be regarded as due to recovery during a block being not quite complete, so that the time taken to build up to the next block is shorter than it would otherwise have been. The cause of such blocking is not clear. Perhaps the most obvious suggestion is that some part of the sensory-motor mechanism becomes momentarily inoperative, although saying this does little more than restate the phenomenon. Broadbent (tgS8) has suggested that the mechanism which selects information relevant to the task in hand from the whole mass of data impirrging on the organism, becomes temporarily ineffective and allows irrelevant signals to gain attention. This would neady account for the increase of distractability often observed in fatigued subjects, although there is an alternative explanation available in the likelihood that stimuli arising from hard seats, awkward posnres Effects of Loading 2ST or tensed muscles would become more insistent srith time. In other words, distraction could be due not to any failure of central mechanisms directly involved in perforumnce, but to increased competition from ancillary stimuli which might capture the cenual mechanisrns and so produce intermittency effects like those discussed in Chapter 4. These irregularities of timing have all been observed in the acnral (J ul a r! = UI (n z o (L \, (n uJ (r llj (, (n z. G. r! o G. () G, G, llJ u, (L -21 -20 -8 -7 -6 -5 -4 -3 -2-l B +l +2 +3 r4 +5+6+7+8 +20 +21 STEPS FROM BLOCK Figrrre 8.7. Response times and errors made before and after a'block', in a serial reaction experiment by Bertelson and loffe (1963). The graph was constructed by taking for each of z8 subiects the last r r blocks observed (and not immediately associated with an ertor) during 3o min work and plotting the mean reaction times and errors for the first to eighth reacrions before and after the block. Thetwentiethandtwenty-first reactions bdore and after are also shown as an indication of reactions well clear of a block. performance which has caused the fatigue. How far they are shown in other tasks undertaken imnrediately afterwards has not been fully explored although Rey and Rey (rg6f) found rate of tapping less regular after 45 min of work at a cancellation task, with reaction time becoming longer and CFF lower at the same time. Again Takakuwa (undated) found that the accruacy of aiming at a target over a period of one minute deteriorated after a nunrber of tasks regarded as fatiguing, snd that this seemed to be a better test of fatigue than CFF. (d) Disorganisatim of performance. Bartlett (rg+l), with the preliminary results of the Canrbridge Cockpit experiments in mind, suggested that fatigued subiects may sometimes perform correct actions, but in the wrongorder.In other words, the co-ordination of their performance, the ordering of individual actions into'larger units', has broken down. This 258 Fundamentals of Skill line of thought has not been followed up to the extent it deserves, probably because it is far from easy to sttrdy the kinds of complex performance in which such breakdowns might show. It does, however, tally well with the mild confusion, inability for sustained thought and impairment of judgment often observed in states of fatigue. Three possible explanations seem likely to repay further rsearch. (i) Failure to place items in context The tendency for a word or phrase repeated over and over many times to 'lose meaning' is well known and has been demonstrated also under experimental conditions (e.9. Bassett and !7arne, r9r9, Lambert and Jakobovits, 196o). The mechanism of this phenomenon is obscure but it seems to i*ply some loss of connection benreen the word or phrase concerned and its normal associations. (ii) Impairment of routine. When a situation or task in encountered repeatedly we tend spontaneously, as discussed in Chapter 6, to build routines that enable us to treat several actions together as a single ordered 'unit', instead of having to make individual decisions about each one. The building of such units depends, however, upon the ability to carry out the individual actions accurately enough for one to follow another without the flow having to be interrupted in order to make corrections. Any change due to fatigue or any other factor that impairs acnracy will tend to break up these routines and make it necessary once more to deal with the task piecemeal. (iii) Disturbance of short-term retention. We have noted in previous chapters that implicit in the concept of organised performance and the integration of actions or information is some form of short-term retention that holds earlier items to be combined with later ones and keeps a tally of what has been done and what remains to be done. Such shortterm retention has been shown to be very liable to disruption by strifts of attention, especially after brain iniury, in old age and in other conditions in which some organic impairment can be presumed. There is some evidence of a similar breakdown with fatigue from tests on civilian aircrews. fn one experiment (Welford, Brown and Gabb, r95o) radio officers were tested with a type of electrical problem similar to that of Fig. r.4 (p. zz) before and after flights from the United Kingdom to Africa, India, Australia or the Far East. For each problem subfects were given a box with six terminals on the top, a circuit diagram and a resistance meter and had to find out which terminal on the box corresponded to each on the diagram by taking readings on the meter. Subjects took many more readings if they were meeting the task for the first time after a flight than before, ond it was clear that while taking one reading Effects of Loding zS9 they were tendi.g to forget others already obtained and so were having to take some readings several times. The results are shown on the left of Fig. 8.8 (the results on the right of this figure are discussed in Chapter 9). This experiment was on crews of unpressurised aircraft, and the results might have been partly due to chronic anoxia. This question does not arise, however, with an experiment by Kay (1953) on radio officers, stewards and stewardesses of pressurised aircraft on the Atlantic and Australian routes from the United Kingdom. This experi60 c,. llJ irr 40 = z. o ]lJ x ----- r.o20 rlD (D z 6 ut e I o 2 3 4 PROBLEMS Figrue 8.8. Numbers of readings taken on a meter by radio officers of civilian aircraft in solving electrical problems (!7elford, Brown and Gabb, rg50). The upper curve shows results of tz subjects who solved their first two problems immediately on renun from a flight and their last two after at least 8 days' stand-dowrr. The lower curve shows results for rz subjects w'hose first two problems were after stand-down and whose last two rvere after flights. ment which involved a running short-term memory task has already been described in Chapter 7 (p. ztr). Yotrnger subjects were, on avertBe, consistendy poorer after flights. Surprisingly, the older were not so, but scored consistently less than the younger both before and after flights. It looks as if the effects of fatigue and age did not stunmate, perhaps because the lower achievement of the older subieas meant that they were exhausting themselves less. A rather similar pattern of results, dft older subjects achieving less but showing less fatigue effect, was obtained by Botrninick and Shock (tgSz) with an adding task. Two further points from experiments on fatigue may be mentioned more briefly: 2fu Fundamentals of Skill (e) Temporary improoemmt of performance. Somewhat surprisiogly, the first sigrr of oncoming fatigue is sometimes an improvement of performance, in the sense that it becomes m,ore active and achievement rises: deterioration does not set in until later. For example, in another experiment by Welford, Brown and Gabb (lgSo) on the same radio officers as those who took part in the electrical problem experiment, performance at a plotting task was better after a trip with a relatively easy schedule than it was before going out. Performance was, however, poorer after a trip with a more arduous schedule than it was before flight, and the rise after an easy trip occurred only with the relatively easy ploning task: it did not occur with the more difficult electrical problems. Nor did it appear with the plotting task among stewards for whom physical demands during flight were rather more arduous than for radio officers and who were probably of less intellectual capacity. In short, the temporary improvement of performance seemed to be confined to narrow limits, which depended on the degree of fatigue, the difficulty of the task and the grade of the subjects. It was perhaps the analogy on a longer time scale of the 'warm-up' effect seen in many laboratory experiments : performance at atask such as uacking improves during the first few seconds or minutes of work even though it had been previously well learnt and well practised (e.g. Ammons, 1947, Irion, ry66). (f) Reduction of fatigue effects by familiarity. Fig. 8.8 also shows that the differences benreen the performances of those tested before and after flight were much greater for the first than for the second problem. Similar results have appeared in several other experiments and imply that fatigue effects are greater for novel than for familiar tasks: some capacities called into play to deal with new material seem especially susceptible to fatigue. What these capacities are we cannot at present say. Explanatory models of mental fatigue The attempt to posnrlate more fundamental explanations of mental fatigue than those so far considered is made difficult by the fact that many other influences, such as local muscular fatigue or, as with the aircrews, anoxia or loss of sleep, ffisy affect performance as well as any true mental fatigue. Taking the evidence as a whole, however, two main hypotheses about the nanre of mental fatigue seem reasonable. {o) Local neural impairment. The maditional assumption is that some Effects of Loading z6r group of nerve cells concerned with the performance that fatigues, or with some essential link in it, becomes insensitive or unresponsive throtrgh continued activity. Such a view explains well the similarity of some fatigue effects, such as fall of CFF, to those of brain iniury. It can account for slowing of perforurance by asstrming that some stage in the sensory-motor chain requires a stronger stimulus to operate it and that a given level of stimulation can be integrated over time. Blocking is accounted for by assuming that the breakdown rnay be of only short duration. Loss of short-term retention would result if the selfmaintaining neuronal circuits, on which it must almost certainly depend, became insensitive, so allowing the memory traces to decay. Rest, on this view, would have its effea by allowing for recovery of the nerve cells involved. Overactivity and improved performance in the early stages of fatigue could be accotrnted for either by analory with the recruiment effect fonnd in nenromuscular fatigue or by assuming that, faced with incipient failure, the subiect makes compensatory increases of effort that may, for a time, more than offset losses due to fatigue. Such compensatory efforts are perhaps seen in the results obtained by Bills and Shapin (lg16), who found that deterioration of performance could be posqponed by pacing the task a little faster than the comfortable rate instead of allowing the subiect to workat hisownspeed. (b) Inqease of 'nanral noise'. AII alternative view can be based on one put forward by C,rauford (196r) as a possible explanation of fatigue in car drivers. He suggested that such fatigue might result from the accrrmulated after-effects of stresses and annoyances from other road users during prolonged spells of driving. If so, it could be regarded as due not to under-functioning of particular brain mechanisms but to overactivity in the brain or parts of it. We shall discuss the mechanism of such neural overactivity in the next section of this chapter. Meanwhile we can argue that, on this view, fatigue results when netrral activity, either general or local, rises beyond some optimum level. Such a theory would account for sensory fatigue directly in terms of the bhuring effects of netral noise. It would accotrnt for slowing of performance by arguing that the effective strength of stimuli from one part of the sensory-motor mechanism to another should be meastued in terms of signal-to-noise ratio aud that a rise in the noise level thus implies a need for more powerful signals in order to maintain the ratio required. Any randomrress from moment to moment in the level of neural aaivity would mean brief periods of specially intense noise, which might accotrnt for blockiag or, at a lower levei, z6z Fundamentals of Skill brief periods of facilitation which might allow unwanted signals to cause distraction. Loss of short-term retention would be assumed to result from disnubance rather than decay of the memory traces. Rest would allow excess activity or sensitivity to die away. Overactivity and improved performance during the early stages of fatigue would be accounted for directly by facilitatory effects of mild rises in activity. This view could also account well for the irritability and diffictrlty of relaxing or sleeping often observed after a long period of taxing mental rvork. Present data on fatigue seem to be equivocal in the sense that they are consistent, grven plausible supplementary hypotheses, with either view. Distinction berween the two models appears to need a substantial amount of new research carried out by a combination of physiological and psychological methods. The two models may well both operate in different circumstances, and it seems reasonable to suggest that new research should aim at establishing the conditions in which each applies rather than iustifying one theory to the exclusion of the other. STRESS, EFFORT AND AROUSAL It has been recognised for at least three-quarters of a cennrry that one of the important variables of human behaviour is the intensity with which action is carried out. A man may work either more or less hard at a iob, he may be moved either more or less strongly by an emotion, his motives may be either more or less powerful. The methods of assessing intensity have, for the most psft, been subjective using techniques such as rating scales. For the past 40 ye:rs or sor however, research especially in the field of emotion has attempted more objective measurement, linking intensity either to the activation of the skeletal muscles in terms of muscle-tone or to autonomic activity as indicated, for example, by skin conductance. !ilork along these lines favoured a concept of intensity in terms of generalised actioation of the organism, with the direction of aaivity being determined by features of the immediate cognitive situation or of past experience. Such a view accorded well with ideas that had grown up in some other fields, for instance that hunger, thirst and other appetites lead essentially to a generalised activation of the organism which is given direction by knowledge and experience. This broad line of approach received encouragement from findingp that activity and mental effort increase the tone of muscles not directly involved in the task (e.9. Freeman, t933, Eason and $7hite, t96t, Effects of Loding 263 Eason and Branks, 1963), ond ftrrther that irrelevant rnusctrlar activity may improve performance. For example, Bills (1927) found that adding and reading were performed faster, and Andreassi (lg6S) obtained more accurate perception of figrrres exposed for 20 - 6o msec, if the subject at the same time squeezed a hand dynamometer. Again Boder (tgfS) found that the rate of tapping with one hand was increased when a bar was gpsped with the other hand. It is interesting to note that the increase of speed was due more to a saving oftime at the top and bottom of the movement than to the movements themselves becoming quicker. Early work in this field has been reviewed by Courts (tg4z). It is easy to see in terms of the evidence discussed in relation to the single-channel hlpothesis in Chaptet 4, how such unrelated activity might disuact the subiect's attention and lead to poffier performance, but difrcult to see how it could lead to improvement unless the irrelevant activity produced some general facilitating spread of effect. The main impenrs of this approach has undoubtedly come, however, from two faas: firstly the increase in the dominant frequency of EEG rhythms from deep sleep, through relaxed waking states to states of concentrated attention; and secondly the neural mechanism provided by the pathways benueen sensory input, the brain stem and the cortex, by which the brain stem produces more or less general activation of the cortex in association with autonomic aaivity. The extent to which effo6 muscular tension, EEG rhythms and autonomic activity tie up together varies in different snrdies but seems clear enough to indicate a real connection (e.9. pinnss, 196r). It was originally assumed that because the reticular formation in the brain stem, which is intimately concerned with arousal, receives fibres from the main sensory input channels, activation or arousal (the words tend to be used as synonyms) was directly due to raw sensory input, so that level of arousal was a direct function of the level of stimulation impinging on the organism. It is, however, clear from subsequent sttrdies and from coulmon observation that such an assumption is untenable. If it were true, we should be unable to sleep in a room overlooking a noisy street, and nuny people who are used tosuch noise sleepwell. The stimulation that causes arousal may reasonably be identified as that to which the organism has not habinrated, that is to ssy, stimuli conveying information of significance to the organism. This is not quite the same thing as saying that arousal is a function of presented information in the information theory sense, because information thus defined deals with obiective signals without taking the state of the organism into account. Admittedly such a view, if it is not to be circular, requires us to speci$r 264 Fundo.,rnentals of Sktll what is 'of significance' to the subject using criteria other than arousal effects, but it seems to be possible in principle to do this by taking account of the relationships between present events and the subiect's previous experience and funrre aims. In these terms, stimuli which cause arousal will be those which are novel, very intense or signals of danger because it is to these that habinration least easily occurs (e.9. Berllme, t96o, Berlyne et al., 1963, Grim and White, 1965). More generally one can suggest that zuousal level is raised by any task which is in some way challenging or demands an effort, and by anything which acts as an incentive. There has been some discussion as to how far arousal effects are general or are confined at different times to different brain mechanisms. It seems now clear that both very general and more restricted effects ocsur. We must also remember that the effects we are considering do not only arise from the arousal system: any spread of effea from aaivity in the brain and any continuing after-discharges from previous activity will have something of the same effect. For our present pupose the important point to note is that all such aaivation, whether widespread in the brain or not, is more general and diftrse in both space and time than the detailed signals involved in the perception of specific obiects and in the taking of particular actions. We are thus essentially discussing tonic background activity to the more precise signals which carry information in the brain. Activation and performance One of the main difficulties in interpreting the nature and function of arousal has been that its effects on performance are varied. In particular, several sflrdies in which performance and physiological indications of activation such as muscle-tone or skin-resistance have been measured together have shown that the relation between them is not linear: performance improves with activation from a low level up to an optimum and then, as activation increases further, performance deteriorates (e.9. Freeman, 1933, Hebb, 1955, DuEr, 1957, Stennett, rg17rMalmo, 1959). Snrdies in which only a rise or only a fall of performance has been shown with increasing activation may perhaps be regarded as having explored only one part of the whole range. The mechanism linking rise of aaivation to improved performance seems to be fairly generally agreed. Freeuurn (tgll) suggested that activation increasing from a low level might produce nerve impulses which would subliminally stimulate cells in the cortex and thus render Effects of Loading 265 them more readily fired by weak siguals than they would otherwise be: in this way the organism would become at once more sensitive and more responsive. The same suggestion has been repeated by subsequent writers, especially by Hebb (1955). The fall in perforuunce at high levels of activation is recognised as being more difrctrlt to explain. It has been variously attributed to competition between incompatible habits called forth by tmduly high levels of facilitation, to fatigue due to overstimulation, to some kind of hormonal exhaustion following excessive cell activity or to the activity of inhibitory centres which are presumed to have a higher threshold than centres which produce positive action so that they come into play only when high activation levels are reached. None of these theories appears to have been much more than an ad hoc speculation and the last has the disadvantage of being unduly flexible: if both facilitation and inhiliiion are posftlated with different thresholds aLnost any behaviour can be explained. The simplest way of accounting for the fall in performance at high activation levels is probably to assume that, if the stream of impulses impinging on the cortex becomes very intense, the cells there are not only rendered more sensitive but are acttrally fired. When this happens the cortex becomes 'noisy' so that signals coming from outside or passing from one part of the brain to another tend to be blurred. Furtheunore cells which would otherwise be ready to carry signals are unavailable because they are refractory from having iust fired, so that the channelcapacity of the brain is reduced. Once this point has been reached, my ftrrther increase of aaivation tends to impair performance rather than improve it. The essential feature of this model is that it accounts for both the rise and the subsequent fall of per{onnance accompanying progressive rise of activation, without posnrlating more than one type of process: both follow suaightforwardly from the increase of activity in the system (Welford, r962a). The effects of activation on performance would, in terms of this model, depend on the balance between facilitation on the one hand and netrral noise and loss of channel-capacity on the other. At the extrems of both activation and inactivation performance will be poor, but the type of inadequacy will differ in the two cases. Vhen activation is trnduly low the system will be inert and signals are likely to be lost either in the perceprual system or at some later point in the chain tsading to response. With very high levels of activation the system will be overreactive, action \ilill be confused and capacity will be insufficient for high-level judgments or precisely graded responses which \pill tend instead to be undifferentiatd, massive and tense. The measurement of 266 Fundamentals of Skill such effects obviously cannot be made by merely taking single scores of overall achievement and relating them to measures of skin resistance, galvanic skin response, muscle toner.heart rate, suppression of sinus arrythmia or other indicators of activation. Enough data must be recorded from a performance to see not only what was achieved but also the detailed manner in which this achievement was attained. It may be remarked in passing that if the breakdown of high-grade iudgment under stress can be attributed to a lowering of channelcapacityr alt important new approach is opened up to the problem of defining 'levels' of mental activity. It is often suggested that in srates of fatigue and under stress the 'highest levels' are impaired first: what is meant by 'highest' has not, however, been clear. Attempts have sometimes been made to define it in terms of the newest acquired ability in the development of either the individual or the race. On the present view the 'highest' tasks would be those demanding the handling of most data, or the making of the finest discriminations or which relied the most heavily on short-term retention and through this on absuaction and thinking. 'Levels' would in this way be defuredquantitativelyrather than qualitatively, and we should be freed from any diffic'ulty of trying to idenury different levels with different parts of the brain. The great maiority of evidence so far gathered is not detailed enough to favour one theory of activation effects rather than another, but the model proposed here does not seem to be contradicted, and in a number of cases it either accounts for facts not otherwise covered satisfactorily or provides a more precise lead than others for further research: (") Speed and accuracy. The most direct evidence in favour of the present model is probably that of Freeman (rg33). Electric shocks of various measured strengths were delivered to the subject's right middle finger, and both the latency and the extent of the reflex movements were recorded. The shocks were given in pairs and the subiea had to respond with the left hand to indicate whether the second member of the pair was equal to or stronger than the first: the reaction-time and accuracy of this discrimination were recorded. The experiment was performed under three conditions: (i) 'normal' with the subject sitting in a chair, (ii) with the subiect 'relaxed' by methods advocated by ]acobson Ggzg) and (iii) with 'tension' induced by a somewhat complex arrangemenr which made it necessary to tense the trunk muscles in order to maintain balance. The results are shown in Table 8.r from which it can be seen that with increase of tension from the 'relaxed' through the 'normal' to the 'tension' condition the latency of the reaction to shock and the Effects of Loading z6T TABLE 8.t Effects of relaxation and of induced muscular tension on reactions. Data front Freqnan (tg3.j.). Each entry is the mean of zo readings from each of 9 subjects Relaxed Normal Muscle-tonus in quadriceps (arbitrary units) Reaction time to shocks delivered to right middle finger (msec) Extent of finger withdrawal to these shocks (mm) Time taken to discriminate whether second shock of pair was equal to or stronger than first (msec) Accuracy of this discrimination (%) $Iith induced muscle tension -29.r * r8.z +64.9 4ol z1g 247 ro.3 28.o 27.5 6l+ 442 355 65 s7 6g discrimination reastion-time shortened and the finger movements became greater, all of which would be expected from the facilitation due to increased activation. The accuracy of discrimination rose from the 'relaxed' to the 'normal' condition but fell again to the 'tension' condition: in short, the increased tension made performance faster but at the expense of accuracy. This is what would be expected if it produced both facilitation of astion and noise in the systems involved in disctiminating signals and selecting which responses to make. If alterna- tively accuracy was maintained, reaction time would lengthen. This result occurred in a later experiment by Freeman (lg+o) in which reaction time was found first to become shorter and then longer again with progressive fall in skin resistance. The shortening of reaction time was confirmed by Andreassi (1966) but not the lengthening, possibly because his subjects did not attain as high levels of tension as did Freeman's. (b) Sutsory thresholds. Increases of arousal from very low levels obviously improve sensory discrimination, but the effects of smaller changes on sensory and percepnral functions seem to have been very little shrdied and the results of snrdies that have been made are conflicting. It would be reasonable to expect that thresholds would be lowered as arousal rose, and Symons and Mackay $962) have produced what is perhaps evidence in favour of this by finding that auditory thresholds 268 Fundammtals of Skill were lower when subjects were doing mental arithmetic than when they were relaxed. Yet Cohen and Lindley (rgf6) fotrnd that the threshold for deteaing vibration on the skin was raised by increased muscletonus. Taking the model we have outlined in coniunction \rith the signal-detection model outlined in Chapter z (p.3r) we can see why results are tikely to be conflicting. Any mild increase of sensitivity brought about by arousal would probably increase both noise and signal x tr- o u-, I f J t s zrU t I I , t I () , t I , I t z. , , u- o I t , F J 6 co o d. o- xc x Figrrre 8.9. Hypothetical effect of arousal on the curves of the signaldetection model shown in Fig. 2.4 (p.38). Increased arousal is assumed to expand both the 'Noise Alone' and the 'signal plus Noise' curves in such a way that d' remains relatively little affected. in roughly the same proportion, since the increased likelihood of cells being fired would raise the rate of random firing as well as of response to signals from outside. Any externd noise would similarly be increased in suict proportion to the signal. The result would be to expand the cnrves in Fig. 2.4 (p.38) as shown in Fig. 8.9. Such expansion since it affects both the means and *re variances proportionally would leave d' relatively limle affected. If, however, the cutoff point remained in the same position there would be a substantial fall in fi leading to a higher rate of signal deteaion but also to a larger proporti,on of falsepositives. fn short, increased arousal would not greatly affect capacity for discrimination but would lower the criterion of iudgment. It seems reasonable to suppose that, since the criterion represents the threshold Effects of Loading 269 of some later stage in the chain of cenual processes, it should remain the same and might even be lowered by increased arousal, if so it would accennrate the process we have described. If, on the other hand, the subiect took steps to keep his false positive rate steady by raising his criterion-level his threshold would be little affeaed by mildly increased arousal. Very high degrees of arousal seem likely to raise the level of neural noise more than that of the signal, thus leading to a fall of d' in addition to the change of p dready discussed. (r) Results of stress. From what has been said we should expect that stressing agents such as dangers, annoyances and incentives which increase arousal would all in mild degrees improve performance and in more severe degrees impair it. We cannot here attempt a full discussion of suess effects but will mention a few points briefly. The revival of interest in activation and arousal seems to have come largely from the suggestion by Lindsley (lgSt) that the excited emotions of fear and anger can be thought of as states of heightened arousal. Such a view provides, in terms of the model proposed herer 8 solution of the longstanding controversy about whether emotions 'organise' or 'disorganise' performance. Mild degrees of emotion, producing moderate degrees of arousal, are likely to be beneficial and therefore 'organising': more severe degrees will lead to disruption of perforuumce and thus be 'disorganising'. This view tallies well with the observations made by Mira (tg4) of fear reactions to civilian bombing during the Spanish Civil 'W'ar. Mild degrees of fear, he suggested, led to prudence and selfrestraint, concentration and caution, and tended to improve achievement. More severe degrees led to anxiety and darm accompanied by breakdown of high-grade skills, disorganised aaivity and uemors. Very severe degrees resulted in panic marked by uncontrolled activity and loss of memory afterwards of what had happened, or in extreme cases led to collapse into a kind of tense shrpor. The more severe states of fear and anger resemble those of animals from which the cerebracortex has been removed and led Darrow (1935) to describe these emotions as states of 'relative firnctional decortication'. This is effectively what the model proposed here posnrlates. It should be emphasised, however, that the concept of arousal and activation applies also on a much more subtle scale. We have already noted that smaller but siguificant changes of skin resistance, heart rate and other indices of arousal can be observed with tasks such as mental arithmetic. Perhaps the most elegant example of such changes is in 2To Fundamentals of Skill car drivhg, studies of which have shown the level to fluctuate continually: every minor event such as passing or being passed, the approach to traffic lights or sight of a car turning in from a side road lowers the driver's skin resistance, which rises again during clear nrns (Hulbert, 1957, Michaels, 1960, Taylor, \964). (d) Interacting factors. Relating stress effects to objective conditions is not always easy. For example loud noise might reasonably be expected to be arousing and has, indeed, been shown to be capable of counteract- ing some of the lowering of arousal which results from lack of sleep (Wilkinson, 1965). Yet it often fails to have an effect, seemingly because of the ease with which habituation can occur to at least some noises. The beneficial effects on performance that might be expected to follow from moderate noise levels are also liable to be offset by the raising of B that may occur with noise (see p.47) and by the disuacting effects of noise discussed in Chapter 4 (p. r33). A different type of complication is illustrated by the finding that tension and arousal levels are often higher before an exacting task is begun than they are once it has startedr or that they decline as performance proceeds (Freeman, $33rDeane, 196r, Zimny, r965rPugh et al., 1966) or the task is learnt (Freedman et al., 1966): preparation for the task and the initial stages of performance may be more exacting than later stages when initial uncertainties have been resolved and some learning has taken place. A further anticipatory effect has been shown by Forresr (rgS8) who found that muscular tension increased with the length of task to be completed. (r) Effects of dfficulty of task Freeman (1938) suggested that the optimal degree of muscle-tension, marking the uansition between an improvement and an impairment of performance, becomes lower as the difficulty of the task increases. This view, although not very convincingly supported by Freeman's own data, provides a plausible explanation of the classical work by Yerkes and Dodson (19o8) on the learning by dancing mice to discriminate between different brightnesses. The mice had to learn to go to the brighter of nro boxes and received an electric shock for entering the wrong box. The number of trials taken to learn when the two brightnesses were very different and the task therefore easy, fell progressively as the strength of shock was increased. For more difficult discriminations the trials fell as the suength of shock increased up to a point, but thereafter rose. The optimum shock was weaker for a very difficult discrimination than for one of moderate difficulty. These Effects of Loading 27r results have been repeated subsequently with both animals (e.9. Broadhurst, 1957, Denenberg and Karas, 1960) md, using rather different tasks and incentives, with human subjects (e.9. Castaneda and Lipsitt, 1959, Tecce and Testa, 1965, Elliott, 1965). Similar implications follow from the work of Ray (tg6S) who has shownthat increasingpressure for speed leads to progressively poorer performance at solving relatively difFcult problems. Again Stabler and Dyal (tg6f) fonnd that reaction time was longer among highly arxious, than among less anxious subiects early in practice, but that the positions were reversed later when the task can be presumed to have become easier. These results are susceptible of two explanations in the terms we have been using and both may be correct. The first explanation assumes that level of arousal rises with suength of incentive: a high level of incentive which resulted in the brain becoming somewhat noisy would have little effect on the performance of an easy task requiring relatively little channel capacity, but would have a much greater effect as the required capacity increased. Secondly it might be argued that the tasks dlemselves induce a degree of arousal which rises with their difficulty and that this is added to the arousal produced by the incentive. If the optimum arousal level was the same for all degrees of dffidty, the addition due to incentive that would produce this optimum would fall as the task became more difficult. (f) Relationship with fatiguc. ff activation and arousal outlast the circumstances grving rise to them, they will be liable to build up progressively during performance unless time is allowed for them to die away. If so, they can be reasonably equated with the activity posnrlated in the second of the two theories proposed to account for mental fatigue. The main activation in fatigue would presumably result from effects spreading from the fatiguing activities themselves, but arousal due to annoyances or to discomforts resulting from prolonged sining or standing in awkward posnres might well add to it. Such activation and arousal would, in the Yerkes-Dodson principle, account for greater fatigue effects with more difficult tasks requiring greater channelcapacity (cf. Singleton, 1953) and for the fact that fatigue may attack the higher co-ordination of performance while leaving more elementary details unimpaired (Bartlett, 1943). 272 Furdamentals of Skill Effects of long-continued stress Animals that have been used in studies of 'experimental neurosis' have tended to show fear and other stress symptoms for long periods, sometimes for years, after trials have ceased: in shortrthe stressin theexperimental episodes has had a lasting effect (for a review see Liddell, r9M). Long-lasting effects can perhaps also be observed in some human beings engaged in hazardous or over-exacting work who seem to 'lose their nerye' after a time. For example, some of the airline pilots who about 20 years ago were being compulsorily retired at the age of 45 would guardedly admit that they did not resist retirement because, over the years, they had been losing the will to fly. The possible dangers outlined in briefings before flight seemed to loom larger and larger, and the responsibility of the plane with its load of passengers began to weigh heavily upon them. Again Hauty et al. (rg6S) have shown that symptoms of suess among air-uaffic controllers increase with age and length of time on the iob, especially the latter. The traditional explanation of these states is that stress reactions have become conditioned: that is to ssy, they have become firmly associated with certain sinrations, and occur in these whether they are really iustified or not. Clinical studies of the effects of prolonged stress on human beings suggest a chronic state of heightened autonomic aaivity to which the subiect's other bodily mechanisms adapt to some extent but not completely (e.9. Selye, r95o). The same appears to be true of laboratory animals kept under stressful conditions (e.9. Thiessen and Rodgers, 196r, Thiessen et al., t96z). To some extent at least, these effects can be attributed to overdevelopment of the adrenals in stressful conditions and thus to a raising of the subiect's level of adrenaline, but it seems likely that some neural mechanism must also be involved. We may perhaps argue that trains of impulses passing synaptic iunctions make these more readily passed on subsequent occasions and that, although resistance may be restored with disuse, it is more readily lowered again on a subsequent occasion (see Eccles, 1953). This princrple has been of the greatest importance in the development of some modern theories of learning (e.9. Hebb, r94g). It is held that the material to be learnt produces a pattern of neural activity and this in turn gives rise to a pattern of lowered synaptic resistances which constinrte an enduring memory trace. It follows from this princlple that the prolonged use of particular pathways, such as those involved in general activation and arousal, will tend to facilitate their aaivity. ft also follows that continued unpatterued neural aaivity, Effects of Loding zl3 such as might occtrr with chronic over-activation due to stress, would tend to produce widespread random lowering of s5maptic resistances in the brain. If this occurred to a moderate degree it might merely render more sensitive and responsive a brain that would otherwise have been relatively inert. If it occurred to a more substantial degree as a result of prolonged severe stress, it could bhu patterns of activity in the brain by, in a sense, breaking down the norrnal 'insulation' of one cell from another. In either case the effects on behaviour would resemble those of chronic heightened arousal which in severe cases would reach the level at which it impaired performance. VIGILANCE The extensive experimental work on the maintenance of vigilance that has been done since the Second lforld War arose from the fact that when radar and other watctrkeepers look for infrequent signals they tend to miss them when they come if they have been on watch for an hour or so. Research in this area has gained attention not only because of its interest to the armed servicsr but for its obvious implications for inspection and monitoring work in industry and because it raises important theoretical issues. The initial experiments on synthetic radar displays and other laboratory tasks made it clear that the proportion of signals detected fell sharply over a period of + hr or so when the signals were faint, brief and ffiequent. With synthetic radar displays showing signals at unpredictable intervals, it could be argued that the subiect, in order to be sue of seeing them when they ocsrured, would have to make a rapid and continuous series of checks. These could be fatiguing, and the fall in performance might therefore be a fatigue effect. Other laboratory tasks have, however, presented the subiect with clearly obsenrable siguals at discrete intervals and required him to detect occasional signals that are slightly different from the maionty. The intervals have then been too long (r to 5 sec) to make a fatigue theory tenable: some other factor is clearly involved. The problem appears to be one of rmdqload ruther than ooerload. Of the 'pure' laboratory tasks probably the best known is the original Clock Test used by Machrorth (r95o). The subiect sat facing a circular dial on which a Gin pointer moved in steps of tz' of arc once per sec. Occasionally the pointer made a iump of z4', and the subiea's task was to report these by pressing a key. The double movements occurred tn elve times in zo min (r in zoo movements on average) at irregular 274 Fundammtals of Skill intervals. Other tasks have involved the use of a wide variety of signals, such as faint spots of light (e.9. r$(/ilkinson, 196l) or small changes of sound (e.9. Mackworth, r95o), or occasional features of a regularly presented series of signals, such as the detection of 'odd, even, odd' in a series of digits (e.g. Bakan, rg12). The decrements seem to occur with both visual and auditory signals and may be shown not only by signals being missed altogether, but by slower responses to those detected (Wallis and Samuel, 196r, McCormack, tg6z, Surwillo and Quilter, 1964, Buck, t966). Failures are not the result of any peripheral factor such as omitting to look at the source of signals, since Mackworth et al. (rg6+) have shown that visual signals are often not reported even though they are being fixated at the time: some central failure appeus to be involved. The fall of performance seems to follow a different pattern from that of simple, monotonously repetitive tasks such as adding, simple assembly or bean-sorting (Baker and Ware, ry66). It is not, however, due simply to lack of activity on the subiect's part; thus, $flhinenburg et al. (rgS6), when they repeated the Clock Test requiring the subject to respond to every jump, making different responses to small and large, fotrnd that the number of occasional large jumps detected still fell with time on watch. Nor is it due to lack of readiness for the signalsr 8s Sfilkinson (196r) showed that decrements still occurred when warnings of signals were grven or even when the subject, himself determined the times at which they appeared: the subiea, needless to say, did not know whether or not any partictrlar signal would require a response, but he had every opportunity to be ready if it did. Dectements tend to be less when signals are relatively strong (Mack- worth, r95o) or of long duration (see Broadbent, 1958) or when, in a series of signals some of which are 'wanted' and some not, the propor- tion of wanted signals is raised (Colquhoun, t96r, 1966) and these factors appear to interact in the sense that signals can be detected at a lower physical intensity when they are more frequent (Martz, t966, tg67). If the rate is raised very high performance Dsy, of course, fall again due to the subiect not being able to deal with all the signals presented in the time available: there is thus an optimum rate of presentation which avoids both overload and underload (Poulton, 196o). Several experiments have explored the possibility of raising detection rate by combining the vigilance task with another - in other words raising the wanted signal rate by giving siguals from two different tasks. The results, however, are equivocal (S7allis and Samuel , tg6trAntrobus and Singer, 1964), probably because any improvement due to the extra Effects of Inading 2TS signals from the second task may be offset by the subiea having to divide his attention between the two tasks. Mackworth showed that performance could be temporarily restored by a telephone message during the 'watch' and later research has confirmed that periodical changes of aaivity (Bevan et al., 196T), brief rest pauses (Bergum and Lehr, ry62) or the prsence of others in the room (Fraser, 1953, Bergum and Lehr, t963a, Williams et al., 1965) which may be presumed to introduce momentary disuactions, serve to maintain performance. Mackworth further showed that decline in performance could be prevented by telling the subiect, each time after a sigual had appeared, whether or not he had detected it correctly - in other words by gling him 'knowledge of results' of his performance. Subsequent work has shown that detection is improved even if knowledge of results is incomplete (McCormack et al.r tg63rMcCormack and McElheran, 1963, Wilkinson, 1964) or false (Loeb and Schmidt, 1963), and that detection rate in a primary vigilance task rises if knowledge of results is given about a secondary task performed at the same time - the effect of the knowledge of results seems to spread to both tasks (Baker, r96r). Theories of vigilance Theories to account for the declines observed in vigilance have been critically discussed by Broadbent (lgS8) and by Broadbent and Gregory (r963b), and we shall not attempt to go over the grotrnd again here. Broadly speaking the most plausible view seems to be that originally proposed by Deese (tgSS) that decline of vigilance represents a fall in the level of arousal or activation. Several other theories have, however, been advanced and we shall consider four of them briefly before rettuning to the arousal theory: (") Motiuation. Mackworth compared the vigilance sinradon with that of a conditiorring experiment in which the'reinforcing agent' or 'reward' has been discontinued so that the response is inhibited or 'extinguished'. He argued that most of the watch for signals was unrewarded so that the decline of perforurance should be attributed to inhibition which could be disinhibited by brief interruptions and dissipated by longer rests. This theory in its simple form is little more than an ad hoc guess: it does, however, gain some support if the extinction situation is spelled out a little by saying that lack of reinforcement leads to decrease of motivation. The decline of vigilance with time has been reduced or 216 Fundammtals of Skill abolished with better grade subiects who might be regarded as more highly motivated (Kappauf and Powe, $59), or when army trainees performed their task in the presence of an officer (Bergum and Lehr, 1963a)r or when subiects received money rewards for good detection (Sipowicz et al., t96z), although this last effect may be short-lived (Bergum and Lehr, 1964). !7e have already noted that it can be prevented by knowledge of results - a factor known on other grounds to act as an incentive (Helmstadter and Ellis, 1952, Gibbs and Brown, 1956, Spielberger et al., 1966). An explanation in terms of motivation poses the further question, however, of how motives affect behaviorlr. \U(re have already seen that one of their effects appears to be an increase of activation, so that a motivation theory of vigilance might be regarded as a sub-class of an aaivation or arousal theory - anything which increases motivation will tend to offset any fall of aaivation during a prolonged watch. (D) Expectancy. Several experiments have shown that the level of performance at vigilance tasks and the extent of the decline with time are to some extent a function of the rate of signals expected by the subiect on the basis of instructions or previous experience (Broadbent, 1958, Colquhoun and Baddeley, I 964, 1967). The same idea has been applied to individual signals by postulating that the likelihood of their being missed depends on the predictability of the moment at which they will arrive (IGppauf and Powe, 1959, Baker, 1959), although this latter result is contnoversial (Boulter and Adams, 1963). Furttrer evidence for expectancy effects is the 'end spurt' of improved detection when a watch is known to be nearing its finish (Bergum and Lehr, r963b). Expeaancy has also been proposed as a reason for some of the errors made in industry and in the driving of transport, for example a uain driver who is not used to being stopped at a particular signal may not notice when, exceptionally, it is against him (Davis, 1958, t966, Buck, 1963). Expectancy might perhaps also explain the finding by Hardesty et al. (tg6f) that the improved performance in a monitoring task produced by knowledge of results persisted for a substantial time after knowledge had been withdrawrl. This theory again, however, leads to the further question of how expectancy exerts is effects, and from what has already been said earlier in this chapter it seems reasonable to regard it as raising or lowering activation level - the rises or falls of activation may anticipate the onset of the task to which they refer. If so the expectancy theory becomes, as Deese (tgSS) recognised, another special case of the activation theory. Effects of Load,ing z7T G) Blocking. The fact that signals are missed less frequently when they are of relatively long dtration led Broadbent (rgS8) to suggest that they are missed because they come and go again during brief lapses of attention which inctease in frequency as a watch proceeds. Such lapses have considerable innritive support and some fiuttrer evidence of their occlurence has been put forward by ]oh'rs1on et al. (t966). From our present point of view the crucial question is why such lapses occur. We shall consider four possibilities: (i) The mechanism responsible for percephral seleaivity fatigues if attention is concentrated for a long time upon one class of stimuli, so that it temporarily breaks down allowing other stimuli to gain ad.mission. (ii) Discomforts due, for example, to sining for a long time in one position build up to a point at which they are strongenoughtoovercome the bias against them produced by the selection mechanism. When they gain attention they caPttrre the central mechanisms in the manner outlined in Chapter 4 so that there are brief periods during which anention to other incoming signals is delayed, and dtring these delays they may be lost. The weaknesses of both these hlpotheses is that they glve no reason why the decline of vigilance should be reduced or prevented by faaors such as increase in signal frequency or knowledge of results. (iii) It has been suggested by Hebb (lgSS) that arogsal level tends to be self-adiusting with the organism tending to seek an opdmtrm. Since novel stimuli tend to be more arousing than long continued]ones (see Berlyne, 196o), a fall of arousal during a prolonged watch would increase the tendency to seek a change of s 'mulation. Such a view is questionable, however, following work by ]ohnston et al. (rg6) who found that in a vigilance task in which some stimuli were repetitions of a signal that had appeared before and others were new, it was only the latter that were detected less well as the watch proceeded. (iv) Activation level shows not only broad changes over relatively long periods, but also moment-to-moment fluctuations dtging which it might well fall occasionally to a level at which the system became so insensitive that incoming signals were temporarily blocked. These blocks would obviously become more frequent as the general level of activation declined. This seems to be the most plausible of the views we have outlined. ft does, of course, once more make the blocking theory a particrrlar case of the activation theory. (d) Changes of catoff in signal-detection. Several exami"ations have been made of vigilance decrements in terms of the sigud-detecrion mode 278 Fundamentals of Skill described in Chapter 2 (Broadbent and Gregory, r963b, Loeb and Binford, 1963., Taylor, 1965, Binford and Loeb, t966, Colquhoun, 196l). All these found that as a watch proceeded the number of both detections and false positives fell in such a way as to indicate a rise of B but little if any change of d' - in short the vigilance decrement was due to fewer signals passing the criterion and not to any true change of ability to detect them. This result is clearly consistent with a fall of activation level as indicated by Fig. 8.9: the distributions of both 'noise alone' and 'signal plus noise' are moved to the left in such a way as to leave the signal-to-noise ratio nearly the same but the cutoff point apparently raised. This model can also account for a further result obtained by Broadbent and Gregory, who found that when the subiect had to rate the cerrainty with which he detected a signal on a five-pcint scale from 'Sure', through 'Uncertain' to 'Sure not' the change of P for the most stringent criterion was greater than for the least, which was little affected. The curves of Fig. 8.9 are redrawn with two criteria instead of one in Fig. 8.ro. It can be seen that when the curves change from one position to the other, B changes more for the upper criterion than for the lower. The picnrre is not always as clear cut, however, as Fig. 8.ro would suggesr. For example Chinn and Alluisi (lg6+) who studied effects of differenr rypes of knowledge of results on vigilance, obtained evidence which suggests that the cutoff point may be moved and that d' may also be affected. Informing subjects of the occasions when they responded in the absence of a signal reduced the number of false positives and increased the number of signals missed as would be expected from a change of cutoff brought about by 'punishing' false positives. On the other hand, information about correct responses or missed signals reduced both the number of signals missed and the number of false positives implying an improvement of detectability - that is an increase of d'. It seems fair to regard these results as complications due in the first case to factors affecting the setting of the cutoff as discussed in Chapter z, and in the second to the improvement of performance brought about by detailed knowledge of results which we shall consider in Chapter 9. What appears at first sight to be evidence clean contrary to the model proposed in Fig. 8.ro is provided by a series of studies which have shown substantial falls of d' with time during a watch (Mackworth and Taylor, 1963, Mackworth, r964br 1965). The task used in these experiments, however, was that of deteaing momentary interruptions of the Effects of Loading z7g movement of a hand revolving round a dial and there was thus a risk of missing signals if the watch was not completely continuous. It was thus likely to have been fatiguing and in this respect differed from the tasks of the experiments mentioned in the previous paragraph: in these the points of time at which the signals might come were resrricted so that the watch could be intermittent. Mackworth (1964c) compared her results with those of a ntrmber of other experiments on fatigue including the visual acuity data of Berger and Mahneke shown in , , lr , o , , , )= TI, , , , t t t , zlrl t t I o t , , , , t z- , , I t t lJ- o F , t t , -) cO o d. A LESS STRINCEM STRINCENT x CRTTERIA Figure 8.ro. The same curves as in Fig. 8.9 but with two different ctiteria. As the curves move to the left from the positions indicated by solid lines, 0 for the more suingent criterion changes from about r.z to about 3'3 - a difference of 2'r. B for the less stringent criterion changes from about'2 to '4- a difference of only .2. d'changes from r.4 to r.3. Fig. 8.2, and data from a tracking task, and found that in all of them log d' declined linearly with the square root of time on the task. These results of Mackworth's are especially interesting as pointing to one of the very few means at present known of distinguishing fatigue decrements from those due to loss of vigilance: fatigue appears to result mainly in a fafl of d'implying a true impairment of function, while loss of vigilance leads mainly to a rise of P indicating a condition in which there is little change of basic discriminatory power but ferver signals pass the criterion of iudgment. 28o Fundamentals of Skill (r) Actiaation and ArousAl. We now return to the activation theory itself and look at the evidence which bears directly on it. Suggestions in favour of such a theory are given by some of the results already noted, such as the prevention of a fall with time in detection rate by either stronger signals or the presence of others in the room or an occasional telephone message or knowledge of results, all of which involve some increase in the amount of stimulation from outside impingrng on the subiea. Again Adams et al. (1961) found that reaction times to changes in a display lengthened during a 3 hr watch when the changes had simply to be reported, but did not lengthen when subjects had to report more detail about the nature of the change which had taken place. Increased sensory input does not, however, always abolish decrements of performance, presumably because habituation can occur to input which is steady, regular or otherwise capable of being excluded. For example Kirk and Hecht (lg6f) found that the proportion of visual signals detected was higher when subjects were listening to a noise of randomly varying intensity than with a steady noise of the same average intensity. Complications may also occur when the conditions are extremely unarousing as in so-called sensory deprivation experiments. For example Smith et al. (tg6il noted that their subiects who were given a vigilance test, in which faint irregular signals had to be detected, after 72 hr of living under dark, quiet conditions, performed better than did controls who were tested after living trnder more normal conditions. Why this was so is not clear: it may have been an indication that underarousal is itself arousing so that the organism tends to main- tain an optimum state as suggested by Hebb (1g55). Perhaps more simply, it may have been that the subjects had become adapted to the uneventful nature of their envirorunent so that any event became more noticeable. If so we must postulate an adaptation which takes longer than the 23 hr which is the usual duration of a vigilance test. More positive evidence for an activation theory is contained in the fall of skin conductance dtrring the course of a watch noted by Nishioka et al. (196o), Dardano (1962) and Eason et al. (tg6S) although correspondence is not always as close as one might wish and some other measures of activation show little change: for example Eason et al. fonnd heart-rate to be trnchanged. Possibly, as Nishioka et al. suggest, these rather fickle measures are sometimes disnubed by other irrelevant factors or by compensatory efforts to restore a performance recognised as failing. Such compensation seems to be the reason why loss of sleep, which in some circumstances markedly increases vigilance decrements, does not always do so - the subiect's efforts to keep awake pre- Effects of l^oad,fug z8r vent the lowering of arousal level (Wilkinson, 1965, Williams et al., 1965). Compensatory tendencies may also be the reason why Micko's (1966) subiects tended to pay more attention as time passed to iokes proiected on to a screen during an auditory vigilance task. The same explanation may also resolve the conflict of evidence about the effects of increased body temperature on vigilance: Bell et al. (tg6+) found that vigilance deteriorated as body temperanue rose, Fox et al. (lg6f) found it did not but noted that their subiects tended to become restless and irritable with increased body temperatune. Some vigrlance tasks may also be fatiguing: if so, and if fatigue tends to increase activation, we should have the rather curious case of one potential source of poorer performance tending to compensate for another. Perhaps the most striking direa evidence in favour of the activation theory is Mackworth's (lgSo) finding that no appreciable decrement of performance occurred during a z hr watch in subjects who had been given ro mg of benzedrine shortly before the experimental session began: the drug, which has a known stimulating effect on the arousal mechanisrrlr seems to have prevented any fall of vigilance. Complementary evidence is contained in the greater decrement found after taking r mg of hyoscine hydrobromide (Colqutroun, ry62). The effects of benzedrine further serve to distinguish vigilance dectements from impairments due to fatigue since Davis (rg+8), whose experiments with the Cambridge Cockpit have already been mentioned (p. 252) fotrnd that the drug had no consistent effect on the deterioration of performance in his task over a z br period. The most difrcult data for an activation theory to accommodate are from experiments in which a decline of vigilance has occurred even though the task has been such as to keep the subiea more or less con- tinuously active (e.9. Whittenburg et al., 1956, Adams and Boulter, rg6zrAlluisi and Hall, rg63rWiener et al.r t964). These asks obviously produced a stream of kinaesthetic and other signals which might reasonably have been expected to maintain arousal if sensory input alone was sufficient to do this. As we have seen, it is not: habinration seems often to occtu readily and we may suppose there can be habinration to the feedback from repeated activity iust as there is to repeated external stimulation. If so, however, and activation falls with time, how is the aaivity required by the task maintained? It seems fair to suggest from evidence of fatigue effects that relatively simple, repetitious, actions can be well maintained at a lower level of neural funaion, and thus at a lower level of arousal or activation, than higher grade and more complex iudgments requiring greater channel capacity. zLz Fmdamentals of Skill 'FATIGUE' AT woRK Much of the original interest in fatigue was directed at the elimination of accidents and poor productivity in industry, and a number of distinguished field strdies have been done in the pursuit of this interest. From the theoretical point of view indusuial tasks have the advantage of enabling performance to be snrdied over much longer periods than are normally possible in the laboratory. It is clear, however, that what is commonly regarded as industrial fatigue contains many diverse elements and that, iust as in the laboratory, closely similar'phenomenaof slowing, blocking and disorganisation of performance can have widely different causes. !7e shall in concluclirg this chapter look briefly at work in this area in order to illustrate the subtle interplay of fatigue, vigrlance and other factors which make their snrdy at once challenging and rewarding. Output measures at different times during a shift Presurrrptive evidence of some kind of fatigue effect during an industrial shift is contained in the classical reports of the Industrial Fatigue Research Board (later reuamed Industrial Health Research Board). These reports showed not only that shorter working sffis led to higher hourly oulput (Osborne, r9r9, Vernon, r9r9), but also that a net reduction in working hours could sometimes lead to a net rise in total ouqput (Vernon, rgzoa., b). ft seems as if industrial workers tend to anticipate fatigue and to distribute their efforts over a working shift in much the same way as do long-distance runners and cyclists and subiects in some experimental tasks: they work faster throughout if the shift is short. It was also found in many operations that the rate of production rose a little at the beginning of the sffi, presumably owing to some 'warmup' effect, fell towards the end of the morning, recovered somewhat during the lunch break and fell again during the afternoon. The falls could be largely prevented by inuoducing brief rest-pauses of 2 to r5 min shortly before the fall would otherwise have begun (Vernon and Bedford, t924, Wyatt and Fraserr 1925, \[/yatt, rgz7). The early work has been strmmarised by Chambers (1961) and other writers on indus- uial psychology. The interpretation of these findings is far from easy. I7hen work involves heavy musctrlar effort, or is carried out in hot and humid conditions, heat stress may slow work down or make pauses necessary. This, however, cannot be the complete explanation of the changes found, because many of the iobs were light and done under reasonably Effects of Loadirrs 283 easy envirorunental conditiorrs. The fact that 'spurts' were sometimes found to occur during a shift, or even right at the end, need not weigh against a fatigue hlpothesis in view of what has been found about motivation effects in laboratory snrdies of fatigue. Some effects may arise from physiological rhythms over the z4 hr and from physiological changes related to time from last meal; in this connection we may note that Wyatt and Fraser Ggz1) found breaks more effective if refreshments were taken. Again, however, such factors are not a sufficient explanation of the changes in production obseryed. Apart from the suggestion of a tnre fatigue effect, two main alternative explanations have been offered. (") Monotony. Snrdies by Vernon $924) and by \[yatt and Langdon (tglz) showed that output per hotrr could be raised by switching from one iob to another, md Wyatt and Fraser (1928, also \[yatt et dl., t929) showed that switchi'rg also reduced irregularity in the speed of individual cycles in a repetitive operation. These findiogp have been taken to support the hypothesis that the falls of production towards the end of a sffi are due to monotony, although in view of what is now known of the specificity of fatigue effects, they could still reasonably be attributed to fatigue. There is, indeed, some support for this view in the finding by Wyatt and Fraser (1928) that the benefits of switching were reduced if the iobs concerned were closely similar. More telling evidence in favour of a monotony theory is that obtained by Wyatt and Langdon Gglil, who compared ouqput figures with answers to questionnaire items about the incidence of boredom and dso showed that output could be raised by 'music while you work'. Wyatt and his co-workers have further shown that dectements of performance tend to be greater among workers of higher intelligence who, it might reasonably be presumedr are less 'absorbed' by their work. It seems fair to say that present evidence does not enable us to distinguish clearly betrreen fatigue and monotony as explanations of these findings; it would be necessary to do much more detailed snrdies based on the factors fotrnd to be significant in laboratory experiments. (b) Ancillary actizritres. Dudley (tgSS) has suggested that the variations in output over a shift may not be due to fatigue or monotony but to the way in which the iob is organised. fn his snrdies of repetition work he found the usual oulput curves showing a rise at the be#nning of the shift and a fall towards the end. However, when he made detailed studies of the work done, he found that the times for individual work 284 Fundamentals of Skill cycles did not vary. In short, the initial rise and later fall were due to production work being interspersed at the begiru,ing and end of the shift with other activities, such as getting out and putting away tools. These sttrdies emphasise the importance of looking at iobs in detail, but they do not necessarily preclude an explanation in terms of fatigue. !7e have seen in the experiment by Singleton (1951) that there was little, if any, change in the speed of acttral movements made during a working spell: fatigue effects showed in lengthsning of the times betrreen one movement and the next. Although the time scale in Singleton's study was much shorter than in Dudley's, it seems possible that fatigue effects did not affect rycle times in the operations Dudley studied, but tended to make the men turn briefly to other activities as a means of taking a rest. Such rests might not be taken consciously: the whole process was more likely to be unwitting. Certainly Dudley's explanation seems hardly adequate to account for the substantial effects of brief rest pauses foturd by Vernon, Wyatt and their colleagues. Performance of long-distance lorry drivers Several researches on long-distance lorry drivers in the United States have been summarised by McFarland and Moseley (lgS+) and discussed together with some other results by Crauford (196r). Lorry drivers tested with various sensory-motor tasks after long periods of driving have shown changes of performance similar to those fotrnd in laboratory e4periments on fatigue. Comparable changes have also been fotrnd in sttrdies of driving. Lauer and Suhr (tgS8) have shown that ill effects can be greatly reduced by frequent rests. On the other hand, accidents and near accidents have been found to be more frequent at the beginning of a trip, or after only a few hours of driving, than at the end of a long haul: in one study, McFarland and Moseley observed zz out of 48 near accidents to occur during the first z hr of driving and only four in the last z br of a g hr haul. It is difficult to say how far the effects of prolonged driving are to be attributed to true fatigue effects and how far to monotony and loss of vigilance. 'We have already mentioned that Crawford (t96r) suggested that fatigue may result from stress and annoyance caused by other road users. On the other hand, certain 'hypnotic' effects of longdistance driving which have been observed indicate that monotony may be important. It is perhaps reasonable to suggest that driving is both fatiguing and sometimes, especially on long American roads, morxF Effects of Loading 285 tonous, and that the observed effects are a balance between or combination of the two. Long-term indusuial fatigue About the long-term tiredness, lassinrde and lack of enthusiasm often termed 'chronic fatigue' there is little systematic knowledge. Subiectively, such states seem to arise from long-continued overload, leadi"g to mild chronic overtenseness, which in severe forms can lead to inability to concentrate or make decisions, irritability and feelings of futility and seem to be effects of chronic stress. Perhaps these effects should be regarded as examples of the second t]rye of mental fatigue effect we have outlined earlier. It may be that, just as in discussing the work of Bills (1931) and of Bertelson and Joffe (lg6f) it was necessary to posnrlate short-term and long-term effects operating over seconds and minutes respectivelp so there may be still longer-term effects extending over, say, a week or a year and dissipated by rests at weekends and annual holidays. On the other hand, some of these effects appear to be coupled with low morale and thus with various factors of social and indusuial organisation, such as type of leadership, seei4g 'results' for one's work and avoidance of hold-ups in the flow of production. Factors of this kind could reasonably link long-term morale to the same kind of mechanisms that we have considered in relation to monotony and boredom. Hold-ups in production, leading to waiting and idleness, are an obvious case in point. Seeing results of work has a clear affinity to the 'knowledge of results' which, as we have seen, tends to maintain vigilance. The same is perhaps true of leadership: it is often claimed that morale is better with a 'democratic' grpe of leadership, meaning that the worker, though taking orders from management, is also able to exert an effect on management. Looking at such leadership in cybernetic terms, we can say that the servo loop from management to worker and back is completed iust as it is by knowledge of the results of performance. We shall discuss this idea further in Chapter ro. IX Acquisition of Skill It is not possible without artificiality to separate problems of acquiring skill from those of human learning in general and thus from a vast literanrre extending back to the flrn of the century. No attempt will be made to survey the whole of this work here: the task would be altogether too great and has in any case been largely done in a number of text-books (e.g. McGeoch and Irion, r91z, Woodworth and Schlosberg, 1954, Bilodeau, 1966). Instead, some attention will be given to particular topics which are especially pertinent to the subiects discussed in previous chapters. Experience, and therefore learning, are cumulative in the sense that each new sinration is inevitably dealt with in terms of previous experience, and each new experience modifies what is carried to subsequent situations. The modification seems to take the form of seleaing, qualiffing and reordering the schematised material held in memory, snd to affect all the main links in the chain of central processes shown in Fig. r.3 (p. r9). As regards perception and translation, this means that material becomes more thoroughly coded or recoded as outlined in Chapter 6. On the effector side we seem to learn fine control and tem- poral ordering of action which can also be conceived as the achievement of a more thorough coding. The durability of what is learnt seems to vary somewhat between the different links. For reasons at present unknown, it appears to be much firmer and more resistant to interference from subsequent activity on the motor than on the perceptual side (e.g. Fleishman and Parker, 196z). The kind of progress made as learning proceeds has been discussed in the case of uacking by Slack (rgSl) who showed that mastery began as a general acquaintance with the task and apparatus, and that this was followed by adjustment of the velocrty of individual movements so that the longer were made at higher velocities than the shorter and later by recognition of the regularities of the track which enabled its cogrse to be at least partly predicted. In the same wsy, the material 286 AcryLrition of Skill z8T brought from previous experience is at various levels of generality, including not only specific details of perforrlrance but broader strategies ancl techniques. Past experience usually assists with the new situation, improving the speed or accuracy of dealing with it. Occasionallg however, the previous experience which is applied is irrelevant or bears only a superficial resemblance to what is required, so that it hinders rather than helps mastery of a new task - in short the 'tansfer effect' from previous learning is negative rather than positive. SOURCES OF LIMITATION IN LEARNING AND RECALL For learning to take place and for the subiea to furnish evidence that it has, a number of stages must be gone through: (l) The material to be learnt must be perceived and comprehended and any responding actions selected. (z) If the view outlined at ttre beginning of Chapter T is correct, the material must be held in some kind of temporary short-term storage, perhaps in the form of self-regenerating circuits of netual aaivity in the brain, until there has been time for more permanent registration to take place (Hebb, 1949). 6) Some kind of dtrable trace must be established which is capable of remaining relatively uu i-Faired by subsequent activities of the organism and of standing up to gross assaults on the brain which may severely disrupt or temporarily suspend its activity. Such a trace seems to require either an alteration in the mictostrucnrre or a stable biochemical change in some cells of the brain. (+) The traces have to endure until the time of recdl. They rnay, however, undergo some changes during this period, either because of inherent instability or because they are overlaid or partly disrupted by subsequent learning. 6) There must be recognition of a further situation which demands the reuse of the material as modified by any changes during srage 4. (6) The material must be recovered from among other material stored in memory. Stages 5 and 6 may at first sight appear to be the same, but should be distinguished from one another: we can often recognise what material is required without being able to recdl it, as when we cannot remember a name although it is 'on the tip of the tongue'. This indicates a failure at stage 6. On the other hand, we show a failure at stage 5 if we can recall material without being able to see its relevance to a new sinration. Fundamentals of Skill 288 (il Finally the recalled material has to be used in such a way as to produce an overt, communicable response. Any one such response may incorporate many items of recalled material together with data from the sinration present at the time. It is important to bear in mind that although normdly only the final result at stage 7 is observed, failures at this stage may be due to breakdown at any of the previous stages. Let us consider the main stages in ttrrn: Understanding the task Many apparent failures to learn are due to failure to comprehend what has to be learnt, rather than to any diffic'ulty of registering or holding the material in memory (King, 1948, Seymour, r954a). The practical importance of this has been strikingly illusuated in studies of the invisible mending of woollen cloth, traditionally regarded as a very difficult operation taking many months to learn (Belbin et al., 1957). It was found that the main difficulty lay neither in the dexterity required to manipulate dre needle, nor mainly in the visual acuity needed to see the weaves, but in understanding the way the weaves \rere constructed and thus the correct sequence of 'unders' and 'overs'. Trainees were accord- ingly set to construct waves out of elastic thread on frames and to mend specially produced large weave cloth before beginning work on cloth of standard size weave. This method sf ffaining drastically reduced the time required to learn as compared with the more usual method of watching a skilled workerr or with a method based on the principles of the'Training \Vithin Industry' scheme. The new method also enabled middle-aged women to learn a iob uaditionally regarded as possible only for school-leavers (Belbin, 1958). The need to secure comprehension means that it is often beneficial to teach certain points about a task before practice begins. Most discussion has been about verbal formulation of the task, but other methods can also be effective: for example Chaney and Teel Gg6il found diagrams of faults to be an effeaive aid to the uaining of industrial inspectors, and Posner (t967b) noted that the reproduction of movements which had been visually guided was much better than those which had originally been made blind and thus learnt by kinaesthetic cues only. Even if such 'pre-training' has little effect on perforrnance of the task concerned, it may improve the extent to which the skill transfers to other tasks (Neumann, r9fu). Two cautions about pre-training have, however, to be kept in mind. Firstly, although verbal or other formulation may Acquisition of Skill z8g help a trainee to understand a task, the fonnulation will inevitably be in terms of some 'concepual model' or method of codi$ing the dau and correspondi.g actions, oDd the efrciency of the pre-training will therefore very much depend on whether the'model'is appropriate and easy to understand. For example, McAllister (tgSf) found when training subiects to position a lever that describing positions in angular degrees was less effective than description in terms of a clock face or directions related to the subiect's own body. Secondly, the well practised subiea will abandon the verbal or other intermediary and associate incoming data with action direaly. For example, Fleishman and Rich (tg6f) noted how visual cus gave way to kinaesthetic with practice on a tracking task, and \[est (tg6il observed trat allowing tlpists to see what they were doing early in practice was hehful, but that vision later gave way to reliance on taaile and kinaesthetic cues. Pre-uaining methods need to take care not to make the subiect dependent upon the extra cues provided in the early stages of uaining and thus to hinder the changeover to more direct relations between input and output at a later stage. It is important to recognise that a uainee may use cues in his learning other than those which the instnraor intended. For example, London post-office sorters are, or used to be, trained with packs of cards, each card bearing a name, street number and name of district, which had to be sorted into correct disuict numbers. Belbin Gg6+) found that uainees seemed, in some wsy, to use not only the district name but the whole of the data on the cards so that performance fell as soon as they began to sort different packs or acnral mail. There is some conflia of evidence as to whether flexibility, in the sense of ability to tackle a range of similar although not identical tasks, is favoued by uainirg with one example throughout or with several different examples (Adams, 1954, Callantine and Varren, 1955, Duncan, 1958). The conflict is perhaps due to the fact that although variation benreen one task and another prevents too close attachment to particular detailed methods, it also tends to impair the subiect's grasp of essential principles. Optimum results may require a compromise: for instance Morrisett and Hovland (rgS9) found that subiects uained with 64 trials at each of three problems did better when uansferred to a new problem than those trained with rgz trials at one problem or eight uials at each of z4 problems. Several snrdies have considered the question of whether information glven about a task should concentrate on general principles, or whether it should detail niles of procedure. Broadly speaking the findings suggst a v' 2go Fundammtals of Skill that, with very complex tasks, instruction in principles yields better results ttran laying down a detailed drill, while with simpler tasks the drill is at least equally effective (for a summary see Clay, 1964). The reason is probably that a complex task commonly involves a number of alternative sequences of actions each appropriate to particular varieties of the circumstances under which the task is carried out. Any attempt to reduce this to a drill will mean that several different drills will have to be learnt, together with rules for applying them. In such a case, general princrples, even if more difrcult to master than any one detailed drill, may on balance effect a substantial saving. A furttrer implication of the need for comprehension is that the speed at which material is presented should be limited. If presentation proceeds too fast, I subject will be unable to deal with all the incoming material and will thus be left with gaps in his knowledge which, in the case of rote material, will lead direaly to errors of omission and in the case of meaningful material will destroy the coherence of his trnderstanding. Ftrrther, h lecnrres and demonstrations it is not easy for a trainee to go back and refer again to a point which may assume a new significance in the light of later information. For these reasons there are in some cases advantages in self-instruction methods rather than direct personal teachirg. Much of the recent success of 'teaching machines' is probably due to the subiect being free to take insuuction from them at his own pace. Hulicka et al, (tg6il have shown that time allowed for presentation is much more important than time allowed for recall. These various requirements can only be met if there is precise infor- mation about what has to be learnt, and this in ftrn presupposes a careful and thorough analysis of the task to decide what should be perceived, what actions have to be taken and in which ways the latter are conditional upon the former. Such analysis is not always easy to make because a skilled performer seldom knows precisely how he achieves his results, snd his actions may be so rapid that they are difficult to obserye. S7e may presume that in the course of practice his actions have become accurate enough to be made ballistically without the monitoring of sensory feedback, and that in consequence he has lost awareness of his actions in the same manner as Leonard's (1953) subiects mentioned in Chapter 4 (p. r rz). Subtle variations of movement seem often to appear as qualitative differences to the subiect who uses terms such as 'keeping the ball down' or 'follow-through'. These seem to be reflections of orders by the translation mechanism rather than observation of his own actions, Acquisit;on of Skill 2gr and it seems clear that the main analysis of a task needs to be at the level of these orders rather than in terms of detailed movements. The short-term link If it is correct to assume that material has to be stored temporarily in short-term memory while long-term traces are being formed, the very small capacity of short-term memory we have seen in Chapter T implies a severe limitation upon the amount of material that can be handled at any one moment during learning. This view provides an approach to two questions each of which has been the subiect of many experimental snrdies with somewhat conficting results: (a) Shmld a tra'irue attempt to master a complex task as a whole, or shmld it be sPlit up so that he can learn one ?art at a timc? Where the whole task is a closely co-ordinated aaivity such as aiming a rifle or simulated flyrng of an aircraft, the evidence suggests that it is better to tackle the task as a whole. Any attempt to divide it up tends to destroy the proper co-ordination of action and subordination of individual actions to the requirements of the whole (McGuigan and MacCaslin, rg11tBriggs and I7aters, 1958, Crossman, 1959, I(napp, 1963, Naylor and Briggs, t963), and this outvyeighs any advantage there might be in mastering different portions of the task separately. Wherer otr the other hand, the task involves a series of component actions which have to be performed in the correct order but each is largely independent of the others, there seem to be advantages in practising the different components separately. An example is capstanlathe operation studied by Seymour (tgS+b, 1955, 1956). The components of the cycle of operation - loadirg the collet, operating the crossslide, operating the turret and urloading the collet - were practised separately, then in pairs, then in threes and finally all together. The advantages of this 'progressive-part' method of learning were small in &e laboratory, but more substantial in the field (Seymour, 1959). The splitting-up of the task in this case enables each portion to be mastered quickly without overloading the learning mechanisms. The same plan of learning separate portions of a whole task and combining them together was found successful by Singleton (1959) in uaining shoe-machinists. Belbin (tg6+) in her uaining of post-office sorters found them very slow to master the full range of destinations if all were given together at the beginning, but that if trainees learnt one group of destinations then switched to another, they tended to forget 292 Fundamentals of Skill the first group while learning the second. She accordinglyused amodi- fication of the 'progressive-part' method, which proved successful, whereby sorters first used a restricted range of destinations then added more, a few at a time, until all were included. In this way the amount of new material to be learnt at any one time was kept small, while learning already established was maintained. A similar method to Belbin's has been shown by Postman and Goggin (1966) to yield quicker learning of a list of nonsense syllables than either learning the list as a whole or learning each part separately before combining them. It seems possible in this case, and perhaps in the others discussed here, that some of the advantage ofthe'progressivepart' method of learning l.y, not in the avoidance of overload dtrring learning but in the fact that dre early parts were learnt much more thoroughly than the later. There is a good deal of evidence from other work that the extent to which an item has been learnt can serve as a distinguishing cue when it is being recalled, so that confusion between items is less likely to occur when they have been learnt to different extents (see McGeoch and Irion, pp. 4r1-4rl). \ a. (b) Wlrat is the optimum lmgth of training session? Is it easier ro learn a new task by praaising it continuously until mastered, or is it better to divide the time into short periods interspersed with rest or other activity? At first sight, continuous practice ought to yield quicker learning because it would ensure that traces were consolidated without the chance of disruption by other activity which might interfere between one practice session and the next. Yet many laboratory shrdies favotu the spacing of practice with frequent brief rest-pauses. The superiority of continuous or spaced practice clearly depends upon a balance between several factors. Continuous practice seems to facilitate mastery of complex, meaning- ful material and the establishment of co-ordinated rhythmic aaivity. Such comprehension or co-ordination means that individual items of data or action are grouped together into larger units: in this way less has to be recalled by rote because more is recovered by inference from one item to another. Also, continuous practice seems to be preferred by older trainees (Belbin, 1964) - a frnding consistent with other experimental results which show that short-term memory is more liable to interference from other activity during retention among older than among younger adults (e.9. Kirchner, 1958, Inglis, 1965). Two main tJpes of reason has been advanced to account for the cases in which spaced practice is superior. Firstly, if material is indeed Acquisition of Skill 293 hdd in some kind of dynamic short-term store while more permanent traces are bei.g established, 'consolidation' of the trace will oudast the actual presentation of the material to the subject and will continue during part of the gap between one practice session and the next. Spaced practice could thus be more efficient than continuous if only the actual duration of the sessions is counted and &e time between sessions is ignored. This is what most sturdies of spaced practice have done: when the time benveen sessions is included, continuous practice is usually more efficient (Tsao, 1948). The second type of advantage suggested for spaced practice is that the pauses allow certain after-effects of previous uaining uials to die away and thus reduce any adverse influences they might have on subsequent trials. One example is the very short-term mental fatigue discussed in Chapter 8 (pp. 225-227). Anotherpossible adverse effect is interference caused by the cross-connections bennreen items in the'netrral-dictionary' mentioned in Chapter 3 (p. ro3). These would tend, unless time was allowed for their effects to subside, progressively to activate other erroneous responses and so blur the traces of the wanted items. Lfnderwood (1961) has concluded that spacing of practice reduces confirsion between responses rather than between signals. Such a findi.g is perhaps consistent with the evidence outlined in Chapter 3 Gp. 8z-9o) showing that choice of response is usually a very much slower process than identification of signal, and therefore likely to exert a longer after-effect. Both factors imply two points about the effectiveness of spacing practice. Firstly it will depend very much on what is done dtuing the times benn een practice periods. If they are spent in rehearsal of the rnaterial these times effectively form a part of the total practice time and learning will benefit accordingly, unless the task is fatiguing in which case the continued practice may depress subsequent performance (Adauls, 1955, Ifuapp, 1963, Rosenquist, 1965). If on the other hand times between practice periods are spent on another task, learning or later recall of the first task may be impaired, the degree of impairment depending on the degree of similarity between the two tasks. For example, Sanders (l96ta) found that learning a list of letters interfered less with the recall of a list of digits than did learning or even merely reading over, another list of digrts. Again it seems as if similaiisy of response is more important than similarity of signal (Postman et al., 1965, Friedman and Reynolds, 1967). The second implication is that very brief pauses benreen practice sessions should be as effective as longer ones since the kinds of 294 Fmdammtals of Skill perseverative or after-effects envisaged are likely to last only for a short time - a few seconds at most. Experimental studies have indeed confirmed that rest pauses of about one minute are almost as effective as those of a day (Lorge, r93o). The! effectiveness of very brief pauses may in some cases be the reason why continuous practice appears to be as efficient as spaced: when a subiect can perform a task at his own speed, he commonly takes many short breaks of a few seconds which are seldom recorded when his performance is snrdied, but may be very important in allowing learning to consolidate and in avoiding mental fatigue. A further, as yet unanswered, question is raised by the problem of optimum length of training session. It is clear that there are severe limits to the rate at which material can be learnt when considered on a time scale of seconds and minutes, but are there any additional limttations operating over periods of hotrs, days or even longer times ? Common experience suggests that there may be, but the question does not seem to have been posed in a scientific context. An indication drat it might be worth asking is contained in the finding by Henshaw and Holman (1933) in an industrial snrdy, that 8o min training per day at a chain assembly task yielded as rapid improvement as 16o min. Passing material to long-term storage Classical snrdies of memory by Bartlett (rglz) showed very clearly that, in perceiving material to be remembered, subiects interpreted what they saw or heard, shortening, simpli$ing, re-arrangrng and sometimes elaborating it, and that it was this interpreted version of the material that was retained. His results imply that memory normally does not store the acttral data provided by ttre subiect's sense organs, but his reactians to them, and that if we want to represent the flow of data in the organism we need to put the memory store beyond the'translation' stage as shown in Fig. r.3. It follows that anything which ensures that data are passed though the translation mechanism and not blocked at the previous stage will tend to improve learning. The classical work on this point is that of Gates Ggril who found that subieas learnt verbal material by rote much more thorougtrly in a given time if they alternated readi.g with attempts to recite, than if they merely looked at the material for the whole time available. It was at first thought that this effect was due to the sheer actions involved in recitation, but recent sturdies by Von Wright (tgSlb) and Acquisition of Skill zgs by Belbin (1958, 1964, Belbin and Downs, 1964) have shown that it depends on the subiect making actioe choices instead of passively observ- ing the data presented. \[e shall discuss Von Wright's work later. Belbin's experiments used a card-sorting task. fn one of these which we rnay take as an example, subiects learned to 'post' nunbered cards into colotred slots : 2c.-29 went into one slot, 3o-3g into another and so on. Some subjects were glven a list of associations betrn een colours and numbers to memorise, others posted special cards each bearing a number and the appropriate colotrr trntil they felt confident they had learnt the required association. The latter tended to learn better. The extra cues can, however, iD some cases impair mastery: a similar method used in the uaining of post-office sorters to place cards with different destinations into appropriate pigeon-holes did not prove superior to straightforward memorising: it appeared that the uainees relied on the colour code to the exclusion of active attempts to associate destinations with their corresponding holes. A different method of seorring that active choices are made is illustrated in an experiment by Chown et al. (t967) whose subiects learnt to associate 20 village names with their appropriate counties by a pro- grammed-instruction method. The prograulme consisted of books with six 'frames' on each page, and subiects'moved from frame to franre using a cardboard mask which exposed only one frame at a time. All subiects learnt five villages in one county (Buckinghamshire) first, then half the subiects were presented with 'discovery' frames listirg five villages and headed by a statement such as 'T$fO of the following villages are in SUSSEX, the others you know as they are in BUCKS.': the subiects had thus to infer the county to which the villages they had not seen before belonged. The other half were presented with further frames listing five villages all in one county to be learnt in the normal way. It was found that uainees aged zo-34 learnt about equally well by both methods, but the scores of those aged 35-49 were clearly higher with the 'discovery' method and about equal to those of younger trainees. Further evidence that active choices rather than motor actions are an important factor in learning is provided by a nunrber of experiments which have shown that 'mental practice' in which the subiect performs a task in imagination, can often be substituted for a substantial amount of practice involving full perfornrance with little if any loss of effectiveness (e.9. Hillix and Marx, 196o, Ifuapp, 1963, LXich, 1961). Two further points follow from the seeming fact that data are processed and coded before being placed in long-term memory: 296 Fmdammtals of Skill (o) The predotninance of initial experience. Zangwill (t937t t939), who rnade a number of sturdies following Bartlett's work, fotrnd that when subjects were required to reproduce designs orpassages of proseseveral times on different occasions and were then asked to recoguse the orignal from among other similar versions, they tended to choose a version based on their own first reproduction rather than the original itself. The same tendency for initial experience to determine subsequent reaction has been fotrnd in several subsequent studies. For example Bilodeau et al. (lg6+) who required subjeas to make movements against a stop and then to repeat them several times with the stop rernoved, found that the movements made on later trials tended to resemble the first ones made after the stop was removed. Again Welford, Brown and Crabb (tgSo) who, as already mentioned in Chapter 8 (p. 258), tested groups of aircrew with a series of problems both before and after flight, found that the style of performance adopted by the subjeas when the problems were first encountered carried over to the later occasion. Thus, subjects tested first when they were tired after a flight adopted somewhat inefrcient methods which they used again when they were tested a second time with similar problems after several days' stand-down. In the same way subiects tested first when they were fresh carried the more efficient methods they adopted over to a second test when they were tired after a flight. The effect can be seen in Fig. 8.8 (p. zSil where the numbers of readings required to solve the problem are less throughout for the group who started fresh than for the group who started tired. This tlpe of result was obtained with four different sub-groups in trnro different experiments and seems, therefore, not to have been due to any accident of selection having produced groups of unequal ability. Why the first experience should tend to have this predominant effea is not clear, but it is presumably bound up with the cumulative nanue of learning. When a subject meets an entirely new problem he has to constnrct his solution of it from past e4perience dealing with different problems. Once he has done this, however, he has an outline method ready prepared for application to any similar problem on a subsequent occasion. Even if this method is not the best possible it will often be more efficient to use it than to work out a better method dc nooo. (D) Pqsistutt *rors and their prevention. One of the less fortunate consequences of the predominant influence of initial performance is that errors in the early stages of learning tend to become ingrained. Indeed Kay (rgSr) could argue &at one of the maior problems of learning is Acyisiti* of Skill 2gT concerned with gening rid of - unlearning - these initial errors. Kay's task was simple enough: learning to press a series of five Morse keys in the correct order by trying them again and again until all five could be gone through trrice without error. Yet errors made in the first two or three trials tended to persist for many subsequent trials, in spite of the 'Goeu' mm START 2mm Figrrre 9.r. Von $lrright's 'moving tnaze' (from Von Vright rgsTa). The pattern shown on the left was drawn on a white paper Uana and appeared, moving from above downwards, in the slit of the screen shown on the right. The subfect had to hold a stylus in the slit and trace over the path of the rrraze' learning to move left or right as each diamond came into view so as not to cross the double lines drawn on one side or other of the upper half of the diamond. The double lines were sometimes on one side, sometimes on the other, as shown at the extreme left of the Figure. The subiect could not see them at the moment when he had to decide which way to move. His only way of being sure not to make errors was, therefore, to remember the positions of the double lines trom previous trials. fact that the correct key at each point in the series had always to be found before passing on to the next. Even when subiects evennrally avoided these persistent errors they were sometimes observed to move their hand towards a wrong key and stop iust in time saying 'No zol that one'. Kay's work was followed up by Von \trright (tgSla) whose subjeas learnt a pencil maze of a tJpe shown in Fig. g.!. The first time through 298 Fundamentals of Skill the maze they tended to adopt some kind of systematic procedure such as always going to one side or alternately right and left. The second tirne through they obviously tried to apply what they had learnt in the first trial, making some correct responses and some errors. The pattern of errors made on the second uial tended to persist, so that the positions of errors on subsequent uials correlated with those on the second trial. These findings of Kay and Von I(rright will evoke echoes in the experience of those concerned with teaching athletics, games and skills such as typewriting: errors need to be corrected immediately or they tend to become ingrained. Von Wright (tgSlb), following a number of earlier workers, argued A B C Figrrre g.z. Three different versions of Von lTright's 'moving maze' used dtrring the first four training trials. From the fifth uial onwards all subiects used version A. The mean results per subiect with the three versions were: A B C ,.Ix'1i'::?L::" 23.25 ro.45 r8.8o "l:[f;t;r* 7630 r5.8o S2.tS The subiects were 6o undergraduates randomly divided into three groups of zo - one group for each version of the maze. that if errors could be prevented in the first few uials, mastery of the task should be very much quicker. He accordingly prepared three different versions of the same maze, as shown in Fig. g.z. Of these A was the same as the original type of maze. B was the same as A except that the bars were moved down to a position which enabled the subject to see them just before he reached the choice-point and thus to make the correct choice every time. Type C omitted the incorrect pattrs altogether, so that the subject had merely to follow the correct path through the maze. Three groups of subiects were used: one (A) simply made trials with maze A until they went through twice running without error. Groups (B) and (C) had their first four trials with mazes B and C respectively and then transferred to maze A on which they made furttrer Acryisitian of Skill 2gg uials until they too went through nrice running without error. The results are shown with Fig. 9.2: groups (B) and (C) learnt much more quickly and made fewer errors than group (A). The superioriry of group (B) to group (C) presumably reflects the faa that the former had to observe the bars and made an active decision at each choice point, whereas the latter could follow passively through. Holding and Macrae (1964), who gtve a valuable list of references to early work in this field, obtained comparable results using the very simple task of sliding an aluminium sleeve a distance of 4 in along a steel rod by means of a knob. Each subiect was grven an initial test to determine the accuracy with which he made the required movement without training and was then given one of several different kinds of training before a final test. Performance improved less between initial and frnal tests if the subiea held the knob while it was passively moved over the required distance than if such guidance was alternated with unguided attempts or lq instead, the subject made free movements trntil he reached a stop set at the correct distance. Subsequent work by the same authors has shown that such guidance dtrring uaining is especially beneficial when tracking movements have to be made with a relationship berreen display and conuol which is not fully compatible, presumably because it prevents the errors that would otherwise result from the incompatibility (Macrae and Holding g65, Holding and Macrae, t966). They have also shown that although gurdance in which the hand is passively moved is no better than normal practice when learning to track a simple repetitive course, it is superior for learning a more complex course, in this case probably not only because it prevents errors but because it forces the subiect to move more actively than he otherwise would (Macrae and Holding 1966). An interesting analogue to the foregoing methods, especially Von I7right's, has been described by Annett (1966b) for training perceprtral discrimination. Subieas were trained to discriminate whether small gaps in circles presented for brief periods were on the left or right by presenting the one qpe of circle on a green and the other on a red background. Complete circles with each of the two colours of background were also included so that the subject had to discriminate between 'left gaP', 'right gap' and 'no gap'. The use of this:aid greatly increased the accuracy with which rings on a neutral background were discriminated after the training had been completed. Presumably the colours served to concentrate the subjea's attention on the appropriate parts of the rings while they were being exposed and thus helped him to observe what the gaps looked like. 3oo Fundammtals of Skill Principles in this area are not yet fully understood and there is room for further research. For example Belbin (t964) in her snrdy of postoffice uainees found tendencies for sorting errors to become ingrained and attempted, seemingly successfully, to reduce them by requiring subieas, if they were doubdul where to place a card, to put it in a 'doubtflul' box rather than hazard a guess. Yet Belbin et al. (tg6+) found that it made no difference to subjects required to associate lists of village names with corresponding counties, whether they guessed or not, and that they had no special difficulty in learning a fresh list of cotmties for the same villages on being told the original list was incorrect. The authors interpreted their findings as implying that the guess made with a low degree of confidence faut de mieux is less likely to become ingrained than the committed decision or choice. Whatever the present unanswered questions and conflicts of evidence, it seems clear from the work reviewed here that relatively little learning occurs if the subject is a passive spectator or even a passive performer, but that he must be involved in active decisions and choices about what he is doing, and it is these that he will retain whether they are right or wrong. Indeed it is arguable that even in those qlses where a subiect appear.s to learn passivelp he does so because he occasionally engages in active 'mental' practice. Retrieval from memory store The obvious confusions, omissions and substinrtions that occur when remembering imply that memory traces are liable to be disrupted or overlaid by other traces established subsequently. There has in the past been some controversy as to whether subsequent learning destroys memory traces already laid down or merely makes their retrieval when required more diffictrlt. Probably both processes occtu (Melton and Irwin, r94o). Explanation of the gradual return of memories following retrograde amnesia poses a similar problem: how far is the rettrrn due to a piecing together of fragments of memory that rernain, md how far is it due to the trauma not having desuoyed the traces but having somehow rendered them uravailable? Again both processes probably operate. By the same tokens we can perhaps assume that re-use of memories as, for example, when a task is repeated, or a recall or recognition test is grven, will tend both to strengthen the traces concerned and to make them more readily available. This will apply to errors as well as to correct responsesr so that the effect of repetition may be beneficial or the reverse. For example a recognition test in which the original Acquisition of Skill 3or material is re-presented may facilitate later recall while a recall test in which errors are rnade may hamper later recognition (Belbinr r95o, Estes and Da Poliro, 196l). The main problem of retrieval can perhaps be conceived as the discriminability of uaces from one another. It is thus obvious that corrfusion is likely to be greater benpeen very similar than benreen widely different items. For example, Posm,an and Goggrn (rg6+) fotrnd that learning a list of ro consonant-vowel-consonant nonsense syllables in which each of four consonants appeared five times was slower than learning a list in which each of zo consonants appeared once only. Again recall is easier when the possible items belong to a relatively small set, and the commonly found superiority of recognition to recall seems to be due essentially to this. For example, Davi s et al. (t96rb) presented subiects $rith lists of 15 nro-digit numbers between ro and 99 and then required either recall of the originals or their recognition from among a list of 3o, 6o or all 9o numbers. They found that recognition was superior to recall only $rith the shorter lists in which, of course, range of choice was restricted. Recognition from among the whole 90 possible numbers was not superior to recall. Similar results have been obtained by others since (e.g. Dale, t967, Slamecka, 1965). Many of the faas about the availability of material in recall follow from the cross-connections between items in the 'cerebral dictionary' postulated by Treisman and discussed in Chapter (p. ro3). Avail3 ability is a function of the extent to which cross-connections converge on an item and thus on the likelihood of its being to some extent preactivated. Thus nonsense syllables which evoke many associations are more readily recalled than those which evoke less (e.g. Posman and Goggrn, 1960 and such'association value'is more important than either 'meaningfulness' or pronounceability (Lindley, 1963). Again Murdock (l96ob) noted that rate of learning a list of unconnected words was proportional to the logarithm of the frequency of usage of the words in nounal English. Obvious illustrations of the same general principle are that rote learning of words is assisted by deliberate attempts to form associations (Eagle, D67), and that when pairs of words are presented and the subiea has to recall one member of the pair when given the other, recall is easier if the words of each pair are in some way related (Robinson and Loess, 1961). Less obvious, but clearly emphasising the role of association rather than fauriliariry is the finding by Baddeley (tg6+a) that trivial and meaningless associations between items in a list can improve rate of learning the list by rote: for example the pair of nonsense syllables QEM POG was more easily learnt than POG QEM, 3o2 Fundamentak of Skill seemingly because the letters MP occur more freguently together than GQ in normal English. KNOWLEDGE OF THE RESULTS OF ACTION The basic fact that, as Sir Frederick Bartlett once put it, "It is not practice but practice the results of which are known that nrakes perfect' has been shown for many tasks since the pioneer experiments of Thorndike (lgll) on the increase of accuracy in drawing lines blindfold when the subject is told whether each attempt was too short or too long. Performance shows no improvement, without 'knowledge of results', but begins to do so as soon as it is introduced. If it is then removed, perfbrmance at once deteriorates. Dees and Grindley (195r) found the deterioration was due to subjeas tending to overshoot - a finding which implies that they were acting as an over-sensitive or over-responsive mechanism held in check by the feedback provided by the knowledge of results. The same point is implied in a finding by Annett (lgSg) whose subieas regarded a bar which they had to press to a given extent as 'much stiffer' when knowledge of results was removed. Dyal (1966) also fotrnd a tendency to overshooting when knowledge of results was discontinued in a line-drawing task. It occurred, however, only with subjects who had shown an initial tendency to undershoot before knowledge of results was given: subiects with an initial tendency to overshoot tended to undershoot when knowledge of results was discontinued. It seems, perhaps, that knowledge of results produces a general tendency to overcorrect initial biases and that this in turn is modified and held in check by the detailed knowledge given trial by uial. Baker and Young (196o) suggest that the improvement of performance with knowledge of results is in two stages: in the first the approximate limits of the action are learnt, and in the second finer adiusments are achieved. What is learnt in the first stage survives the removal of knowledge of results, but the fine adiusunents of the second stage are quickly lost. The same implication follows from work by Bilodeau and Bilodeau (r958a) who snrdied the irnprovement of accuacy in moving a lever a required distance over a series of trials when knowledge of results was glven either every uial, or one in three, or one in four, or one in ten. They found that acclrracy improved accorcling to the absolute number of trials given with knowledge of results. During intervening uials without knowledge of results performance tended to fall off, but the extent to which it did so diminished as the series of Acquisition of Skill 3o3 trials proceeded. In short, although there was no learning dtuing trials without knowledge of results, something was carried over from the uials with knowledge of results to those without. We have already seen (p. zT8) from the work of Chinn and Alluisi (tg6+) using a vigilance task that, in terms of signal-detection theory, knowledge of results can raise d' and change f, implyrng that it can both improve discrimination and alter criteria of iudgment. Further evidence of the latter is provided by Nakamtua and Kaswan $962) who fotrnd that glving subjeas information about the speed of their responses in a reaction-time task shortened latencies but increased errors. The timing of knowledge of results In the typical experiment on knowledge of results, and in many uaining situations, the subject makes an attempt or 'uial' at the task and is then glven information about the acctracy of his attempt before making a further mial. There is thus a gap between making each attempt and receiving knowledge of results dtrring which the subiect has to retain the 'orders' given to the effector mechanism - the aim and feel of the movement-for comparison with the results attained. There is a second gap, benreen receiving knowledge of results of one trial and rnaking the next, dtuing which he has to retain both the original orders and the comparison of these with the results so as to frame orders for the next movement. It has often been suggested that some loss of data carried over these memory links is likely to occur if knowledge of results is at all delayed or if there is an appreciable interval between trials. From what has been said of short-term retention in Chapter T we should expect lapse of time as such to have little or no effect, but that intervening activities and shifts of attention could be disruptive, and that time might be important as giving oppornrnity for these to ocsur. The experimental evidence on the effect of time interval before knoryledge of results is gtven comes from several experiments in which subiects had to make a movement and then after a time varying ia most qlses from o to 30 sec were given an indication of whether the movement had been of the correct length or too short or too long. The results divide into two sharply contrasting groups, one of which finds that delaying knowledge of results increases the number oftrials required to attain a consistently correct response (Saltzman et al., 1955, Greenspoon and Foreman, 1956, Denny et al., t96o, Dyal, $64), while the other finds no effect of delay up to 20 or 30 sec (Bilodeau and Bilodeau, r958b, McGuigffi, 1959, Bilodeau and Ryao, r96o)althoughsomeeffects 3o4 Fundamentals of Skill occur with delays of an hour or more (Bilodeau and Bilodeau, r958b). The conflict betreen these two groups seems to be resolved by results from an experiment by Dyal et al. (1965) who fotrnd a substantial effect of delay if the score taken was the number of responto lxlling within a zone designated as correct, but no effect if the acnral amounts of error were measured. All the studies in the first group used the first method of measluement, snd all those in the second group the second method. This result presumably means that delaying knowledge of results has little effect on the accuracy of most of the attempts but tends to result in rather more relatively large deviations, which is what one might indeed expect if the subiect's attention was sometimes diverted during the period of delay. Results by Becker et al. (lg6f) run counter to this pattern in that they found no effea of delay although scoring 'number correct'rather than absolute error. Their procedure was more complex, however, including the administration of an electric shock at the time of the knowledge of results, and this makes their experiment hardly comparable with the others. Clear evidence of the disruptive effect of activity intervening berreen a trial and knowledge of its results is the much slower learning found by Lorge and Thorndike (tgfS) and by Bilodeau (lgS6) when knowledgs was delayed until one or more further trials had taken place. This result has been confirmed by Lavery and Suddon (1962) and by Lavery (r964). The princrple that information about the correctness of action should be available quickly has been used with success in teaching Morse code: corection letter by letter was found to lead to quicker learning than correction of several letters at a time (Keller, t943). The same principle appears to apply to various tlpes of equipment such as certain process plants in industry, where the operator has to take actions which do not have their full effects until several minutes or even an hour or so later. In such circunstances it is difficult for him to acquire and maintain adequate control, although astonishingly expert performances are sometimes attained. Experiments in which the subiect has been given immediate indications, by means of a computing device, of what the evenfiral effects of his astions will be, have shown very substantial benefits to both gaining and performance (e.g. Taylor, r95T). The effects ofthe gap betvyeen giving knowledge of results and making the next attempt have been less systematically sttrdied, but evidence that learning becomes slower as the gap is lengthened has been obtained by Macpherson et al. (rg+g) and by Bilodeau and Bilodeau (r958b). The latter authors argue that the time betrn een the giving of knowledge Aquisitim of Skill 3o5 of results and the next trial has more effect than a delay of the same duration in Srving knowledge of results. Why this should be so is not clear, but the memory load is presumably higher benreen one trial and the next than it is bettyeen the end of one attempt and the giving of knowledge of its results. Alternatively if the subiect ttrinks of his task as a number of discrete trials each followed by knowledge of results, he might well be more likely to sffi his attention benreen one trial and the next than benreen completing an action and receiving information about its effect. Such a shift of auention might have more effect than a relatively simple intervening aaivity, such as making another movement, which has been shown by Blick and Bilodeau (1963) to have a negligible effect. The quality of data fed back It is perhaps obvious that, other things being equal, the more precise the knowledge gven of the results of action, the more accurate actions will become over a series of trials. Thus the lines drawn blindfold by McGuigan's (1959) subiests were more acctuate if they were told their error to the nearest + in than if they were told only to the nearest $ in or r1 in. Again Trowbridge and Cason (tg3z), using a similar task, showed that subiects learnt more quickly and attained greater accuracy if they were told the direction and ertent of their errors than if they were merely told whether or not they were within * in of the correct length. It seems obvious also that the manner of conveying knowledge of results should be important. On general grounds one would expect effectiveness to be greatest when the information is clearly and simply related to the action concerned. Any distortion or equivocation in the information fed back to the subject will reduce its effectiveness (Morin, 1955, ShellS r96t, Hunt, ry64). On the other hand, unduly full or comple:r information may be partly ignored (Crafts and Gilbert, 1935) or may confirse the subiea (e.9. Katz, r96il: an example has been noted by Singleton (see .flaining Made Easier', r9fu) who found that a scale at the side of an industrial sewing machine indicating how fast it was running although of some help to a trainee, caused difrculties by taking her attention from the article she was sewing. \[hat is not so obvious is that the information given should indicate the disuepancy between what is required and what has been achieved rather than merely grve a reminder of requirement or some broad measure of achievement. The fornrer point is illusuated in an experi- 306 Fmdamentals af Skill ment by Lincoln (tgS6) who trained subjects to wind a handwheel at a given rate. He forurd it more effective to give his subjeas knowledge of results by having them, berween trials, hold the rvheel while it was driven at a rate equal to the difference between the required rate and that at which they had been winding, than for them to hold it while it was driven at the required rate. The point that a broad measure of achievement is insufficient is illusuated by several studies of tracking a target which have shown that merely indicating when the subject has remained 'on target' for a given length of time make relatively little difference to his perforrnance (Reynolds and Adarns , rg13rArcher et al., t956, Archer and Namikasr 1958, Villiams and Briggs, 1962, Bilodeau and Rosenquist, 1964, Karlin, ry65). The small improvement of performance that does occur may perhaps be attributed to the incentive effect of knowledge of results which we shall discuss later. Effeas of withdrawing knowledge of results The puqpose of the early experiments on knowledge of results was to snrdy educational 1.sfurique, srd for this purpose the indications seem clear. More recent interest has been engendered by the question of whether some industrial and military training can be improved by giving detailed knowledge of results during the training period which will not be available afterwards on the actual iob. Experimental studies are unanimous in finding that when knowledge of results is given during training and then removed, performance deteriorates in subsequent trials. The extent to which it does so differs in different cases, however, and the problem is to find whether some methods of giving knowledge of results during training lead to better maintained performance than do others when knowledge of results is removed. Research on this problem is scanty but can be taken tentatively to indicate that performance is best maintained when the conditions are such as to emphasise the need for the subject to observe the feel of his acions in order to relate them to their results. Thus Annett (lg5g), using a task in which the subiect had to learn to exert a particular pressure on a plunger, found that those who, as they pressed, observed the approach of a spot on a cathode-ray tube to a marked target, showed greater deterioration when the tube was removed than did those who had been told verbally how they had done or had seen an indication on the tube only after their movement had been completed. I7hen the results of the pressure could be seen as it was actually being made, there was no need to remember the feel in order to link it to the indication of Acquisition of Skill 3o7 results, md it is therefore understandable that the subiect retained little knowledge of how hard he had pressed. Provided, however, the indication of results is not so direct as to remove the need to remember the feel of the task, performance seems to be better maintained if the knowledge of results has been direct and immediate. Thus Goldstein and Rimenhouse (rgS+) found that subiects in a tracking usk who heard abuzzer sound all the time they were 'on target' retained their skill better than those who were merely told how they had done after a period of practice. Again Dyal et al. (lq6S) fotrnd that performance deteriorated less after immediate than after delayed knowledge of results. Presumably the clearer the association bennreen action and result that has been learnt, the bemer it is retained. Probably consistent with this general view is the finding by Macpherson et al. (rg+g) that performance was bemer retained with somewhat longer rather than very short intervals betrreen trials: a new trial following immediately might well interfere with the association of knowledge of results with the feel of a preceding action. These findings appear at first sight to co'lflict with the evidence of Lavery and Suddon (1962) and Lavery (tg6+) who found performance was better maintained when knowledge had been delayed until after one or more trials had been made than when it had been gtven after each trial. We Bry, however, suppose that in their case the relative uselssness of the knowledge of results had forced subiects to pay attention to other cues, and that these still remained available after knowledge of results had been withdrawn. Several authors have made the complementary point that a subiect must have some cues to the results of his actions if he is to perform accurately at all, and training procedures will be effective in so far as they help him to observe and use such cues as are inherent in the task for which he is being trained. They will fail in so far as they provide him with extra cues on which he comes to rely but which are not available when he changes from uaining to the acnral iob (Goldstein and Rittenhouse, gS4, Annett and Kry, 1957, fuinett, 1959). AIMS AND INCENTIVES It is clear from snrdies of animals that speed of learning is substantially influenced by incentives. Motives in human beings are less suaightforward but can probably affea several phases of learning and rnemory. \Ve shall briefly mention three points, two of them directly linked with the concepts of arousal and activation mentioned in the last chapter, one of them less so but still within the general area of motivation. 308 Furdamentals of Skill The incentive effect of knowledge of results Knowledge of results, as well as being a corrective, also acts as an incen- tive. Usually the two effects are inextricably mixed, but they can in a few cases be separated: for example Macpherson et al. (tg+g) found that when a subject was told that knowledge of results was to be discontinued, performance fell on the very next trial despite the fact that this ought to have benefited from knowledge of results of the previous trial. The two effects may be further separated in terms of the type of knowledge of results required. We have already seen that, for the corrective effect, an indication of error is needed and that an overall measure of achievement is of litde value. For the incentive effect, however, a simple indication of achievement appears to suffice (Gibbs and Brown, r956). The way in which knowledge of results exerts its incentive effect is not yet fully clear. If the theory is valid that decline of vigilance during a watch is due to decrease of aaivation or arousal, knowledge of results, because it prevents this decline, must tend to increase arousal. Such a view is entirely consistent with the parallel view that knowledge of results affects the goal or aim the subiect sets himself - an increase of arousal may be mediated by raising the goal. Helmstadter and Ellis (tgSz) found that a simple indication of achievement was as effective as sening a subject a goal or having him set himself a goal. Locke (tg61, see also Locke and Bryan, r96il fotrnd in an adding task that setting a goal which was rco/o higher than comparable subiects had achieved with the insuuction to 'do your best' substantially increased the speed of performance and made the task more interesting, but that telling subjects how many additions they had made every ro or 15 min had no effect. He suggests, in consequence, that knowledge of results acts mainly by setting goals, although in his case, since subiects wrote their answers on sheets which they filled at approximately r min intervals, they had a fair knowledge of achievement in any case, without being told by the experimenter. Locke refers to a number of previous sttrdies showing similar results extend.ing back to one by Mace (1935). Activation level and rate of learning Bills (rgzil in a classical study found that if the subiect squeezed a hand dynamometer while learning both the rate of learning and the level of subsequent recall were improved. Sidowski and Eason (196o) and Sidowski and Nuthmann (1961) failed to confirm this result, finding Acq,risition of Skill 3o9 instead that learning was slower when a dynamometer was squeezed. They, however, arranged for a signal light or buzzer to sound all the time the subiect was maintaining the correct pressure and this signal may have disuacted the subiect's attention from the main task of learning. Other investigators have confirmed Bills' result but added the fiuther finding that if the tension is increased beyond a certain point, performance falls again (Stauffacher, 1937, Cotuts, 1939). Whether this is due to overarousal: or whether the effort of squeezing a dynamometer very hard distracts the subject's attention, is not clear. All these snrdies used the method of learning in which subjects were shown words or nonsense syllables in serial order and after the first rial had to try to anticipate which item was the next on the list. Learning was thus inextricably bound up with attempts at recall. Levin Gg6l) who separated the two processes by alternately showing and requiring recall of, the whole list fotrnd that rate of learning rose progressively with level of induced tension during the learning phase, but that during the recall phase acquacy rose with increase of tension to an optimtrm and thereafter declined. A rise to an optimum and subsequent decline in both rate of learning and accuracy of recall has also been found with increasing skin conductance (Berry, 196z). Levin noted that increased tension during recall resulted not only in more correct responses but more errors due to intnrsions from previous lists. If, as is reasonable, these can be regarded as a kind of 'false positive' in the process of recovering material from memory, the result is consistent with the change of P which accompanies a rise of activation as shown in Fig. 8.9 (p. 268) - the increased activation expands both the 'signal-plus-noise' and the 'noise-alone' curves so that more signals are detected but at the same time more false positives are made. Meastrres of spontaneous muscle tension taken during learning appear to be broadly consistent with the foregoing results: Stauffacher and Courts both fotrnd that better learners tended to be more tense, snd in an experiment on rnaze-learning Stroud (rglr) found that rapid learners pushed the stylus somewhat harder than slow learners. It appears, in short, that part at least of the differences of learning between individuals can be accounted for in terms of their level of activation or arousal. Consistent with this view is the frnding of Shenrood (rg6S) that subieas for whom a cube like that of Fig. 6.5A (p. t66) reversed frequently tended to be better learners. Again several studies have found that more anxious subieas learn better than less anoious, at least when the material is not such as to conflict with associations induced by previous rnaterial. Where such conflict occrus, more anxious subiects tend to be poorer 3ro Fundarnmtals of Skill learners (Spence et al., t956a, b, Lovaas, r96oa, b, Sarason and Palola, 196o, Lee, t96t, Gaudry and Champion, tg6z). Since such conflict makes the task more difficult, this is perhaps another example of the Yerkes-Dodson effect discussed in the previous chapter (p. 2To). Suoud found in his maze learning task that pressure on the stylus tended to be higher at points of special diffictrlty and Sherwood noted that rate of learning tended to rise and fall with arousal level in the sameindividuals tested on different occasions. Measures of skin resistance taken during the learning by rote of a list of nonsense syllables have shown that resistance differed at different points in the list and that the resistance levels corresponded closely to the speed at which particular syllables were learnt - lower resistance indicating higher arousal was associated with more rapid learning (Brownr rg31). The ends of the list were, as is usually found, learnt more rapidly than the middle, and skin resistance was lower when the ends of the list were being presented. This finding provides an interesting line of evidence which isnot usually taken into account when discussing reasons for the quicker learning of the ends of a list. Several snrdies have shown that the beneficial effect of raising the level of activation during learning appears much more in long-term than in immediate recall. The former is markedly improved while the latter is either unaffected or actually impaired (Walker and Tarte, 1963, Kleinsmith and Kaplan r 1963, 1964, Berlyne et al., t966, Batten, t967). The improvement of long-term recall is presumably due to activation facilitating long-term registration and thus reducing the rate of forgetting. Why it should do so is not clear, but a moderate level of activation would probably strengthen the signals entering the long-term memory store and perhaps strengthen those already there: Russell (1959) has put forward the interesting idea that random or rhythmic activity in the brain srill tend to channel through established pathways and to confirm them, so that if memory traces can be conceived as pathwsys, they will be strengthened. The impairment of immediate recall is prestrmably due to the muscle-tension, noise or other activating agent used during learning tending to produce neural noise which takes some time to die away snd, until it has done so, confuses recall. The order of learning more and less difficult tasks In the early r95os several sflrdies were published which addressed themselves to the problem of whether, when two tasks of unequal diffiorlty have to be learnt, it is more efficient to begin with the easier or the Acryisition of SbiA 3rr harder. These sttrdies looked back to one by Cook (rglilwho found that if the harder was tackled first the easier was learnt very quickty afterwards, but that if the easier was learnt first, little time was saved on the harder afterwards. Cook's results were open to the obiection that his subiects spent longer learning the harder task and thus, if they learnt the easier subsequently, came to it at a later stage of practice. Most of the strdies in the early r95os endorsed Cook's findi.g while being free of this obieaion (Baker et al., rg5o, Szafran and Welford, r95o, Gibbs, r95r). Let us consider Szafran and Welford's experiment by way of exarrple. Subjects threw small loops of chain at a target on the floor under three conditions. In the easiest they threw directly; in a condition of intermediate difficulty they threw over a bar; and in the most .rifrcult they threw over a screen the same height as the bar, which hid the target from direct vierr so that it could be seen only via amirrorplacedbehind it. Different groups of subiects performed the tasks in different orders. The results are set out in Table 9.r: the total effor for allthree condiTABLE 9. r Mean eruors made when throuting at a target in inches per throw (frm Szafran and Welfurd, rgso). Each mcan in A is based on r So and in B on 5o throws by each of z8 xtbjects A. Mean errors for all three conditions taken together Direct condition first Bar condition first Screen condition first S.g3 5.73 5.35 B. Mean errors for the three conditions separately Presented first Presented second Presented third Direct Bar Screen 5.59 S.zg 6.99 4.So 4.95 7.t6 4.49 4.96 7.t3 tions taken together was least when the subiects began with the most difficult condition, and greatest when they began with the easiest. Moreover, while performance in the easiest condition was much more accurate if it came after one of the others than if it came first, perforuurnce in the most difrcult condition was slightly zt)orse. On the basis of their results Szafran and Welford suggested that when a more difficult task precedes an easier, the uansfer effect is lpositive, but when an easier precedes a more difficult, the transfer effect tends to be negative. Subsequent work (for a summary see Holding, ry62) has shown that 3t2 Fundammtals of Skill this statement was a little too sweeping. In particular, several e4periments in which subjeas tracked a moving target have shown that practice with a slow moving easy coruse benefits performance at a fast, difficult course more than vice versa. A possible reason for the conflict between ttrese uacking results and those of other experiments is that, with a very fast-moving target, accurate tracking is impossible and is therefore not attempted. If so, a subiect practising first on a fastmoving target will adopt less suingent standards of accuracy than will one whose first experience is with a slower-moving target. We might therefore reconcile these results \rith the others by saying that if two or more tasks haoe to be learnt, it is most bmeficial to begin with the one which elicits the gteatest care and. effort toanrds the attainment of a hgh standard of perforrnance. Some direct support for this view is given by a finding in Szafran and \[elford's experiment not reported in their paper, that although subieas who began with the most difficult task were, on average, the most accurate, they also tended to be slightly slower: beginning with the most difficult task seemed to engender a more precise and deliberate performance. Results published subsequently to Holdi.g's review all conform to the same pattern. The tasks involved have included the discrimination of gaps in circles in the experiment by Annett (r966b) already menrioned, identification of patterns (Coules et al., 1965), and various tracking tasks (Goldstein and Newton, 1962, Bilodeau, 1965, Dooley and Newton, 1965). One further proviso needs to be mentioned regarding the relationships between difficult and easy tasks. The experiments we have mentioned have all carried practice at the more difficult task to the point at which reasonable mastery has been attained. If the subject were not allowed to continue to this point, he would be left with an inadequate comprehension of the task, so that his subsequent performance at an easier task might be confused and less satisfactory than it would have been if he had tackled the easier task first. Apart from this proviso, the rather surprising principle that has been outlined here seems to hold remarkably well. CHANGES OF PERFORMANCE DURING LONG PRACTICE It is well known that the initial attainment of reasonable competence at athletic, industrial, artistic and many other skills is followed by a long period of further improvement during continued exercise of the skill. Vhat is the precise nature of this further improvement is by no means Ac$risition of Skill 3r3 wholly clear, but several snrdim agree that if the time taken by a task is split up into movement times and times benreen movements, it is the latter which decrease more with practice: for example if a subiect has to move his hand to grasp an object and then convey the obiect to a box where it is dropped, times taken in grasping and dropping improve most (Wehrkamp and Smith, 1952, Rubin et al., t952rvon Trebra and Smith, 1952, Seymour, 1959). Presumably the central decision processes are modified with practice to a greater extent than the execution of movements. De long Ggsil, following suggestions made by some previous workers, has proposed that the time taken to perform a repetitive task falls exponentially until it approaches some'incompressible' minimum, so that if cycle time is plotted against cycle-number on log-log paper, time decteases approximately linearly until it approaches the incompressible minimum. He proposes that Tn: T- + T, -,-T* nlc (9.r) where T* is the nth cycle time, T - is the incompressible minimum time - that is the 'rrle that would be taken if the task was continued for an infinite number of cycles - and I, is the time taken by the first cycle. The exponent & expresses the rate at which improvement takes place with practice. De Jong found this formulation to fit reasonably well for a number of indusuial operations. The approach was taken up by Crossman (lgSg) who found that this type of forurula gave a reasonably good fit to the data from several laboratory snrdies and industrial operations. Examples are shown in Fig. 9.3. He suggested that the improvement is due to the operator sarting with a range of slightly different methods of doing the task and gradually coming to select the quickest to ttre exclusion of others. He set out a statistical formula which asstrmed a progressive fall in the probability of usirg less efficient, and rise in the probability of using more efficient methods, with time. It differed from De ]ong's formula mainly in predicting that the first few cycles will be a little quicker than they would be if a strict exponential formula held. The data in Fig. 9.3 glve some support to this view. Crossman pointed out a ntrmber of consquences of his model: (i) It implies that successive performances of the same task \ilill tend to become more uniform. Some evidence that this is so for tracking has been provided by Relmolds (t952) and for car-driving by Lewis (rgS+) who fotrnd that highly skilled drivers performed more consistently than less skilled. 3r4 Fundamentals of Skill (ii) Rate of improvement with practice will depend on the variety of methods from which selection has to be made, the variability of the -.\ \\ Sz \ \,\ U =J = (. lrl '-' r''B- -r \\- \r- (L 2 u) SI zo o \ \ -. _-\r - -: o \D--s..-.o_.o lloo%eo6 o -o-6.,r;.}*- C) lrJ u) tJJ .tu.o.q = tr r.5 12510 20 50 t00 200 500 1000 10000 ADDITION NIUMBER ( a) 100 -z, = C) 0 trl MACHINE = F I TIM E CYCLE - - - --- - _ ____ UJ J(J C) l0 000 100 000 I YR 2YRS 7 YRS M l0 M I NUMBER PRODUCED ( UOG SCALE ) (b) Figure 9.3. (a) Plot by Crossman (rgSg) of data by Blackburn (lgg6) showing improvements with practice in time taken to add digits. O"t" for two subiects, Sr and Sz. (b) Plot by Crossman (rgSg) showing improvements with practice in time taken at cigar making. time taken by each method, and the pressrue to select - that is upon the incentive to achieve a high rate of working. (iii) The more sub-tasks there are in the overall task, and the more Acquisition of Skill 3r5 they interact with one another, the more opportunity there will be for improvement, and therefore the longer improvement will continue. (iv) Transfer of skill from one task to another will depend not so much upon the extent to which methods posslDle for one are applied to the other, but the extent to which methods which haoe bem selected for the one are applied to the other. This point provides a rational explanation of the finding by Singleton GgSil that, when learning a new method of work, there was little interference from an established skill among thoroughly experienced subiects, although there was among recent trainees: one can think of the former as having selected methods so precisely adapted to the old method that it contained nothing likely to interfere with the new. Crossman posed the question of how such selection takes place, and suggested that it might do so in the short-term retention we have already noted as necessary to bridge the gap benn een the decision to act and the receipt of knowledge of results. He argued that if the short-term memory trace has any tendency to decay or be disrupted with time, quicker methods would automatically be favoured because they would provide more immediate knowledge of results. In one respect Crossman's theory as stated is almost certainly too rigid. It assumes that a subiect selects from a range of discrete, readymade methods, whereas all we know of complex skilled performance suggests rather that we 'compute' a method unique to each occasion from the data present in the situation combined with various facets of percepnral knowledge, motor experience, airns, strateges and so on. This point does not invalidate the princrple of Crossman's theory because these factors can be regarded as iointly defining the methods of which he speaks, and refinement of the computations made with them would be approximately equivalent to seleaing among various discrete methods. If this point is granted, it makes Crossman's approach easy to link with a number of other observations about the progress of skill with long-continued practice : (") On the perceptual side, practice seems to enable the skilled performer to select from among the mass of data impinging on his senseorgans so that he neglects much of what is, to an unskilled person, strikin& and reacts strongly to data that a normal obseryer would fail to notice. Practice may also enable him to make absolute judgments with much greater precision than would otherwise be possible. We have already seen in Chapter 2 that the number of categories of absolute iudgment is normally very srnall but can, at least in the case of musical tones, be very greatly increased in those who possess 'absolute pitch'. The same seems to be true of other sensory iudgments, for 316 Fundamentals of Skill example the ability to make absolute iudgments of colotr seems to be much greater than normal among those engaged in some industrial tasks. (b) On the motor side, action becomes more precisely adapted to the requirements of the task, so that reliance on detailed knowledge of the results of each individual action is reduced. G) rn some cases, as we have discussed in Chapter 3 (p. 85), long praaice greatly reduces the time required to make a choice of response once a signal has been identified. (d) One of the most striking effects of repeated experience is that a subiect recognises ways in which sequences of events hang together and establishes routines of action. In consequence he comes to deal with both incoming data and outgoing action in larger 'units' as we have outlined in Chapter 6 G). r93). All these four tendencies with practice are towards increased efficienry in dealing with incoming data and initiating action. It is thus understandable that the skilled man seems to have, as Bartlett (tg+l) noted, 'all the time in the world', because he has in a very real sense less to do than an unskilled man in order to achieve the same end. He is in consequence less likely to suffer from fatigue, ard in many industrial tasks the speed of working will come to be limited by the machine he is using rather than by his own capacities. At the same time these means of attaining efficienry may endanger 'flexibility' in the sense that methods should differ .sgslding to circumstances. All the four tendencies we have listed owe much of their effect to the attainment of uniformity and often to a iudicious neglect of minor variations between one sinration and another. At best this can result in a routine for a job which does not exactly fit the circumstances, but is good enough and very much quicker than one precisely tailored to the requirements of the sinration. At worst it can lead to 'rigidity' in the sense that action is carried through in the face of clear evidence that it is inappropriate. Our knowledge of the effects of long practice is less than could be desired because laboratory experiments can seldom be carried on long enough for the full effects of practice to be realised, and detailed sttrdies in industry, where long-practised performances are available, are very difficult to make. The questions of how skill develops over the years, of what conditions favour the attainment of efficiency and the retention of flexibility, and of how all these matters are related to events early in training are cleilly, however, of the greatest importance to all who are concerned with the design and conduct of training schemes, whether in industry, in athletics, or in any other branch of skilled performance. x Individuals and Social Groups The research surveyed in the foregoing chapters has been within the traditions of experimental and physiological psychology. The snrdy of h rman performance includes not only this but also work on individual differencesr on abnormalities of mental funaion and on social behaviour. These branches of the subject have in the past developed different concepts and terminology from those of the main stream of experimental work. It seems obvious, however, that all represent different parrs of what is fundamentally the same body of knowledge and that all must therefore eventrurlly link up. Iv1any of the ideas developed from the study of skill appear to have applications in these other areas of psychology and could play some part in bringing them together. No attempt still be made to cover the whole field systematically here: instead an approach will be outlined to three areas for which it seems especially appropriate and timely. They are certain facets of personality, motioatiot and social relntionships. PERSONALITY When we speak of 'personahty' we mean that certain trniformities can be detected running through an individtral's behaviourr which qpicalty seem to have no obvious connection with capacity but appear in a variety of circtrmstances and affea modes of dealing with other people and the environment generally. Research on personality has usually described syndromes of behavioru and devised measures of the extent to which they are displayed by different individuals (e.9. Cattell r rg46). Most of these syndromes or 'personality traits' have been arrived at by factor-analyses of correlations between ratings made by iudges or statements of attinrde obtained from subiects, snd the labelling of traits with names such as 'Rigdity', 'Ascendancy', 'Emotionality', or 'Authoritarianism' has been largely innritive. With a few striking exceptions, two of which will be discussed later, little attempt has been made 317 3r8 Fundamcntals of Skill to relate such syndromes to other aspects of behaviour and function except to note various correlations as, for example, between scores on personality inventories and certain occupational performances. Principles oudined in previous chapters suggest a number of possible uaits which, if they were proved to run through wide areas of an individtral's performance, would provide much more precise behavioural measures of personality than those hitherto available. It would, for example, seem worth finding out how far traits could be defined in terms of individuals' characteristic settings of cutoff in the signal detection model (Price, ry66), or of the balance struck between speed and accuracy, or of the attention paid to feedback from performance, or of tendency to use existing codes to guide behaviour rather than work out new ones. Such traits would, however, almost certainly imply that personality was bound up with capacity and ability: to some extent all these characteristics reflect ability to cope with situations presented - for instance, a low criterion may compensate for poor discrimination if false positives are not serious. Some links between personality and ability have indeed been indicated already by factor-analytic methods: for example Chown (rg6o) identified three types of 'rigidity' of which one, implyrng an opinionated approach to life, correlated negatively with intelligence. The argument that the characteristic ways of acting which we call personality must, at least in part, reflect the extent to which capacities and skills developed in the course of experience make those ways possible, has been put forward by Iilallace (1966). Personfrty, physiological funaion and behaviour There have been two notable attempts at explanation of personality in more basic biological terms. The first of these has been the relating of traits to endocrine functions, localised brain actiaities and drug effects. Many of these have been associated with characteristic styles of behaviour (e.9. Mottram, 1944, Uhr and Miller, t96o, Morgan, 1965). How a particrrlar funaion leads to a corresponcling pattern of behaviour has not always been clear, but important progress towards specifying the systems or mechanisms linking them has been made recently (e.g. Eayrs, 1964, Arttrnkal and Togrol , 1964). The second example of a personality variable being linked to more ftrndamental human capacities is provided by the trait of extraztersionintrooersion as defined by Eysenck (1947, rg52) on the basis of snrdies correlating a wide variety of clinical ratings and test scores. There seem to be clear links between this trait and autonomic activity. Those Indittiduals and Social Crroups 3t9 who score high for extraversion tend to display lower normal levels of autonomic activity than do those with high introversion scores. Davies et al. (rg6f) who produced this finding suggested that a second per- sonality variable, which we may tentatively term stability-instabiliy was indicated by change of level when stress was applied. Autonomic activity is, as we have noted in Chapter 8, closely bound up with arousal, and it is now very widely assumed that inuoverts are more chronically aroused than extraverts and drat'unstable' people becorne aroused more easily than stable. If so, we should expect extraverts to perfonn many tasks less well than introverts and stable extraverts less well than unstable. Ftrrneaux (1962) found this to be strikingly so in a study of fust-year examination results obtained by a group of engineering students. We should also expect unstable inuoverts to do well urder easy conditions, but to be liable to breakdown under severe stress. The evidence in this whole area is complex and not always easy to interpret, but several recent experimental snrdies have indicated that extraverts perform less well than introverts under conditions in which arousal tends to be poor as, for example, after loss of normal sleep (Wilkinson, t962, Corcoran, 1965), with tests done early in the day (Colquhotrn, 1960, Colquhoun and Corcoran, 1960 and with vigilance tasks (Bakan, t959, Hogan, 1966). Davies and Hockey (t966) have found the viglance of extraverts but not of introverts to decline with time and the decline among extraverts was prevented by noise which may be regarded as arousing. Fine (rg6f) found extraverts to have higher rates of traffic accidents and offences, as would be expected if they were less dert. There is also physiological evidence in the larger amounts of narcotic drugB required to produce a given degree of sedation in more introverted individuals (Claridge and Herrington, 196o) and their tendency to have a stronger salivary reastion to acid in the mouth (Corcoran, 1964). Results are not, however, entirely straightforward. For example, although the performance of extraverts tends to be poorer than that of inuoverts in the morning, the positions are reversed in the evening. The most plausible reason for this appears to be that arousal level is associated with body temperature and that the diurnal rise and fall of this occurs earlier in introverts, so that their temperanre tends to be higher than that of extraverts during the morning and lower during the svsning (Blake, rs6z). The chain of evidence is not yet quite complete because it is not clear why the insensitivity resulting from under-arousal should produce the ebul[ent, outgoing personality associated with extraversion, whereas 3zo Fundarncntals of Skill high sensitivity leads to the quietness and inhibition of introversion: at first sight the opposite is more likely. Probably the simplest explanation is, firstlp that those whose normal level of arousal is low can tolerate noisy environments and lively contacts with other people without being driven into a state of over-arousal - indeed it can be argued that they need such stimulation if they are to be optimally aroused to meet the exigencies of life. Secondly, they will tend not to perceive the effects of their own actions or other people's reactions to them, so that they will appear 'thick-skinned' and unheerting of others. In servo terms, their performance will be largely open-loop so that when they are stimulated, the resulting behaviour will tend to be unchecked. Those of them who react strongly to stress will be kept lively and well-adiusted by stimulation from the envirorunent. Those who do not so react will tend to be inert. People whose normal level of arousal is relatively high will be sensitive and need to keep their levels of external stimulation down if they are not to become over-aroused. They will be perceptive of their own behaviour and of the reactions of others to it, so that in servo terms they \ilill possess closed-loop, negative feedback characteristics. They ruill thus tend to be quiet and controlled. Their quietness will, however, have a tense, dynamic quality as opposed to sheer inactivity. Provided such inuoverts do not react very strongly to stress they will be stable and tend to make the most of their intellectual and other capacities. If they do react strongly to stress, or if their nonnal level of arousal is unusually high, they will appear 'highly strung', 8rd it has been suggested that extreme cases suffer from anxious or depressive neuroses (Davies et al., 1963). Work by Spence and Taylor (see Taylor, 1956) has suggested that there is an association betreen anriety and general 'drive'. More recently it has come to be held that this is probably to be regarded as an association between anxiety and some kind of aaivation or arousal comparable to that betvreen inuoversion and arousal. It seems reasonable to suppose that anxiety, which implies the presence of mental activity resulting from unresolved fears, would go with higher chronic levels of both autonomic and brain activity. Evidence that this is so is contained in frndings such as those of higher palmar sweating longer after-effects of viewing a rotating spiral, higher blink rate and, in some cases although not all, higher cardiac activity in more an:rious subiects (Haywood and Spielberger , t966, Levy and L*g, 1966, Harris et al., 1966). The clearest effects of anxiety seem to be on intellecttral activity where they seem to follow the Yerkes-Dodson principle (see p. z7o): Indioifimls and Social Crroups 32t performance by highly anxious subieas tends to be superior to that of less anxious on easy tasks but inferior on diffisrrlt ones which involve the recodirg of data (e.9. Tecce, 1965). They seem prone to fall back on familiar codings and routines rather than attempting to form new ones more precisely fitted to the sittration confronting them, and so tend to produce stereotyped responses (e.9. Weiss and Silverman, 1966), to be reluctant to seek change (Howard and Diesenhaus, 1965) and to have difrc,rlty in making decisions (Riedel, 1965). We saw in the previous chapter that highly arrxious subiects may have diffiortty in learning material which conflicts with what has previously been learnt (Spence et al., t956a, b, Lovaas, r96oa, b, Lee, 196r). The picnrre is complicated, however, by the fact that the ease or diffiailty of any given task depends on the subiect's ability. More intelligent subieas are thus likely to be less affected by anxiety because the task itself will engender less arousal for them than it would for those less able. The level of activation produced by the sum of the effects of the task and of anxiety will thus be optimnm \rith a more difrctrlt task in the case of abler subieas than with those less gfted (Denny, ry66). It must be emphasised that personality tests yreldi"rg scores for extraversion-inuoversion, an:riety and other traits are relatively crude insuuments, and that measures of autonomic aaivity and other indices of activation and arousal are far from preciser So that any tieup between the two types of measure can at present be made only in very broad tenns. Furttrer, the overall scores of personality tests cover uuny subtly different patterns of answers, tnd the autonomic reactions to any given stress vary in detail from one subjea to another and from one stressful sittration to another in the same subiect (Lacey et al., 1953, Lacey and LaceS 1958, Kling and Schlosberg 196r). If any unitary factor lies behind these varied patterns, it should perhaps be identified as a general saritioity andreactioity whrch shows itself in different forms according to the operation of several other factors as yet not fully understood. Capacity and environment The analysis we have offered of these personality uaits has essentidly been in terms of ftrndamental capacities and characteristics of the organisrrlr embodied in a dynamic system of which the individual is part together with his environment and other people in it. To 'explain' such uaits we have therefore two fundamental tasks: firstly to identify the trnderlying capacities and characteristics, rnd secondly to speciff the sfstem in which their effects are displayed. 322 Fundamentals of Skill The operation of such systems to produce personality effects is further illustrated by some of the personallty changes that come with advancing age. Let us consider three examples: (o) While most of the personality characteristics seen in old age have probably been present throughout adult life (Reichard et dl., 196z), they tend to become exaggerated with advancing years. In many cases this seems to result from a change of capacity leading to lack of control. For example, it is well known that some of those who suffer from deaG ness develop mild paranoid symptoms, coming to believe that the people they can see but not hear talking are criticising or plotting against them. What appears to happen is that when sensory input is cut off the interpretative aspects of perception are left uncontrolled. The subject's beliefs then run along the lines of his underlying interpretative tendencies, and if these are in the direction of insecurity and suspicion, paranoid thinking results. (b) Chansng capacity with age may lead to compensatory adjustrnents in the method, manner or strategy of performance which tend to minimise adverse effects and optimise the use of capacities that remain (Griew and Tucker, 1958). Perhaps the clearest example is in certain tlpes of sensory-motor performance where speed and accuracy are compensatory in the sense that one may be gained at the expense of the other (Brown, see lflelford, 1958, pp. 6748rWelford et al., 1963). In these qlses older people tend to choose accuracy, producing more deliberate and meticrrlous performances than those of yotrnger. As a result they waste less time correcting errors, so that their overall achievement changes less than measures of speed alone would suggest: indeed in some industrial and other everyday situations where accuracy is vial, older people may, on balance, be at an advantage. G) Such compensatory changes imply attempts to keep one facet of performance cutstanl while accepting changes in others. An older man may concentrate on a smaller range of activities and so become narrow in interests and restricted in outlook. Many of those in industry seem to maintain achievement in later middle age by stepping up the effort they make, working more continuously and with greater concentration, and in consequence come to show the over-arousal, impatience and intolerance that result from chronic stress. On the other hand, some older people appear to try to keep effort constant as well as achievement by recruiting the activities of others to supplement their ovun, and so become demanding and dependent. One of the most interesting potential applications of the approach which has been outlined here is the analysis of responsibility and its Indivi&nls atd Social Cnrups 323 personal counterparts reliability and intqrity. ]aques (tgS6) suggested that responsibility could be measured by the length of time for which a man had to work without supervisory check. Ve might generalise such a time span to include not ody supenrisory checks but any knowledge of the results of his actions. On this view, two facets of capacity are likely to be involved within the overall seryo system. Firstly, since a task is seldom fully dismissed from the mind until its succmsful completion has been recognised, a long span of responsibility will often imply that a uran will not be able to concentrate on one task at a time but will have to deal with several incomplete tasks almost simultaneously, retaining enough data about each to be able to pick it up quickly when need be, while avoiding confusion berreen one task and another. Secondly he will, for the duration of the spo, have to function openloop snd, if he is to do this successfully, his perforurance will have to be accurate enough to be consistently effective without being checked by observation of results. Responsible performance in this sense must therefore be prediaable within the limits of accuracy required. The need to take action with no immediate prospect of its being checked also involves special problems of motivation. We shall refer to these during the discussion of motivs to which we now turn. MOTIVES It is obvious that, for any astion to take place, the organism must have the necessary capacity and that there must be an occasion provided by environmental circumstances. It is cornnronly argued, however, trat these are not enough and that there must, in addition, be some drive ot motizte. Thus, for example, the mere capacity to eat, coupled with the presence of food, is not enough to ensure that eating will take place: there must also be htrnger or some social pressure to partake. Several theories of motivation have attempted to trace all motives back to primary biological necessities, either for individual survival, such as food, water or air, or for the continuation of the race, such as sexual intercourse and care of the young. Normallp howeverr 8 person does not eat in order to preserve life or engage in senral activity with a view to preserving the race. Motives may occasionally be of this kind at a highly sophisticated level, but are usually of a more sensual nature: a person eats because of sensations of hunger and enioys food for its taste, smell and perhaps appearance. The biological necessity of eating is not in mind, and the sensory gratifications precede any satisfastion of bodily need: hunger is reduced long before food is digested and made 324 Frmdamentals of Skill available to the tissues of the body. In short, the mechanism of biological motivation is of a more immediate nature: conditions in various tissues and neural centres put the organism into a state in which it is restless until particular sensory stimuli or perceptual data have been received. Many motives such as interests in work or hobbies, play activities and desires for social contacts seem, however, far removed from any biological mechanisms of this kind, or at least from the traditional biological appetites. Ways out of this difficulty which have been proposed, such as that activities which once served a direct biological purpose may become'functionally autonomous' so that they are continued for their own sake (Allport , 1937)., or that the achievement of sub-goals on the way to primary satisfactions may itself be satisfying (HulI, 1943), have an ad hoc qualrty which destroys their explanatory value. The problem is further complicated by the faa that the morives behind any action are usully mixed, and the ways of satisfying any one motive are many, so that an activity which stafts for one reason may be continued for quite others: for example, a man may ioin a sports club because he enioys exercise and may continue as a member for the sake of the friendships he has formed. Perhaps the most radical solution is that proposed by Woodworth (tgS8) who suggested that the organism possesses an inherent and ftrndamental tendency to 'deal with its environment' and to develop its capacity for doing so. He indeed argued that this was the one fundamental motive and that biological appetites, such as those for food, water and sex 'use' this tendencyr and are thus essenti"lly subsidiary. This approach has been developed subsequently to some extent (e.g. McCall, 1963) but not as much as it appears to deserve. It has the important implication that motives will be linked to abilities in the sense that the most successful dealing with the environment will be through the skills at the subiect's command (White, 1959). Hebron (1966) has amassed a wealth of data to show that, all through the span of human life, capacity, motivation and learning to go hand in hand, each depending for its development upon the progress of the others. Whatever view is correct, the listing of motives and placing of them in orders of importance according to circumstances is an immensely Iaborious task, so that it is worth asking whether there are ways in which it could be by-passed - whether principles could be formulated which would transcend the several motives hitherto regarded as basic. In particular, it seems possible that if we knew how motives operate, knowledge of whal they are would become of secondary importance. Indhtid,uals ad Social Crrrups 325 Servo concepts of motivation An obvious starting point is that whenever the organism seeks to satis$ a need, whether biological or social, primary or derived, alone or in co-operation with others, there is an exanrple of the classical seryo system in which aaion is initiated by signals arising from the need and is modified by the results of the organism's own aaivity. It is generally agreed that the initial signals grve rise to general activity or arousal, together with some more specifically directed action. Both depend in part on the intrerited stnrcnrre of the nervous system but both, especially the latter, depend also on techniques and skills acquired in the course of experience. Many featnres of motivation are straightforwardly accounted for by the simple servo model. To take only one example; if a subject is deprived of food, water or air his actions become more and more vigorous as the deprivation becomes more acute until physical exhaustion supervenes. SimilarlS in a number of more complex human activities such as problem-solving and memory, the level of arousal, vigour of action and reacliness of recall rise with increased incentive to the extent that in extreme cases achievement may be impaired by over-activation (e.9. Toppenr\965r!Teiner and Walkerr t966, Nakaunua and Krudis, t96T). Four elaborations to the simple servo model are, however, necessary. (") Several variables rnay combine to determine the effective signal strength. In pafriailar, the effect of any discrepancy bennreen present state and optimum seems to be inversely related to the effort, difficulty or other unpleasantness involved in correcting it; or to put the point in more uaditional terms, the incentive effect of a reward is partty offset by the cost of achieving it. The effect is, however, complicated in some cases by the faa that effort seerns to enhance the value of the reward eventually achieved (for a review see Lewis, 1965). Readiness to undertake an action may nevertheless be conceived as depending in part on some kind of ratior or diffrutce, between rerult and effmt or other cost. Such a relationship, besides providing an obvious explanation for the conrmon reluctance to trndertake laborious or difficult tasks, suggests a reason for certain gpes of delinquent behaviollrr such as oandaliwt, since the ratio of effect to effort is usually much greater with destnrctive than with constnrctive activities. (b) A distinaion needs to be drawn benreen cases in which each action taken contributes to the reduction of the conditions which initiated activity, and cases in which a whole chain of actions has to 326 Fundanmtals of Skill be completed before any reduction is achieved. To the first, the simple servo model app[es well in the sense that motivation tends to diminish as activity proceeds: the reduction in the rate of eating towards the end of a large meal has its counterpart at the laboratory level in the lowering of arousal as learning proceeds (Freedman et al., 1966). In the second type of case, however, the speed and vigour of performance tend gradually to increase up to the point at which the goal is attained and action ceases. How this positive feedback effect arises is not at present clear, and any or all of several possible reasons for it may be tnre. It could, perhaps, be an additional effect of the inverse relationship benneen incentive and effort: at the beginning of a long chain of actions the effort to be expended before the final result is achieved will be large, but it will progressively climinish as the task proceeds. The classical explanation is based on the finding from many experiments that the incentive effect of a reward diminishes if it is delayed after the completion of the achievement for which it is given (Hull, 1943). On this view the gap, in terms of time or intervening events, before obtaining the reward is relatively great at the beginning of the task and the incentive effect should therefore be low. As the task proceeds the gap shortens and the incentive effect should correspondingly rise. Two other very different qpes of explanation are, perhaps, possible. One lies in the incentive effect of knowledge of results of action we have already discussed in Chapters 8 and 9 (pp. 276 and 3o8): knowledge that the goal was being approached should have a stimulating effect which would progressively enhance performance so long as the conditions originally giving rise to it remained-'n being. The other explanation lies in the finding that successful achievement of one task lowers, atrd failure raises, the level of tension with which a subsequent task is approached (Leshner, 196r): in these terms all action short of the goal would be a kind of temporary failure which would tend to raise the level of tension in the subiect. All these explanations, except perhaps the last, can account for the well-known difficulty of taking action before the need for it has become pressing and, in so far as this is a feanrre of responsible behaviour' emphasise that the corresponding facets of personality - reliability and integrity - depend on the responsiveness of the human servo system trnaided by regenerative loops. (r) It is implicit in the view of extraversion-inuoversion which we have outlined earlier that the human servo reacts not only to external Indfuidwk and Social Ctroups 327 stimuli but also to its wl, state of activity. Essentially the same point has been made, as we have already noted in Chapter 8, by Hebb (rgSS) and by Berlyne (lg60) who regard the organism as trying to mainain an optimum state of arousal by seeking stimulation if trnder-aroused and quiet if over-aroused, although whether the optimum sought should be defined in terms of arousal-level or throughput of information or some other variable is a question meriting further thought. The result in any case seerns to be that, when overloaded, the subiect spontaneously sheds paft of the load by neglecting certain aspects of his task (e.9. Davis, 1948) or by retiring from it altogether. Strhen underloaded, however, he craves for stimulation, as in the conditions of €xtreme monotony produced by the now famous experiments on perceptual deprivation (for a review see Zubek, r964rsee also Petrie et al., 1960, Jones et al., 196r, Zuckerman and Haber, 1965, Smith and Myers, 1966). In everyday life, people seem clearly to prefer a moderate level of activity to either a very high level or complete idleness, and tend to fill their time with social contacts, gamesrprtizzles and suchlike pursuits if there is nothing more presslng to do. Differences between individtrals in the levels ofactivity and natlue ofptusuits required to avoid boredom suggests that the optimum level rises with intellecnral capacity (Wyatt and Fraser, 1929)., although this may not always be apparent because much of the aaivity of more able people is in the form of ttrinking unaccompanied by overt behaviour. (d) In any real-life performance there are not one but mtmy sery)o loops Qerating simultarcously. We have already in Chapter 6 (p. r93), mentioned the skilled turner who, moving the tool of his lathe over the face of a casting, is ordering and co-ordinating a series of actions which iointly accomplish the task of machining the face concerned: this in nrn is only one of several involved in the larger task of machining the whole casting, strd the casting may be only one of several required for a single iob of construction. There Brer in short, a whole hierarchy of tasks of different magnimdes and time scalm all being performed simultaneously, the larger embracing the smaller and contro[ing the tempo, accuracy, order and nranner in which they are carried out. It seems fair to argue that each larger task provides the immediate motiae for its component smaller tasks. The hierarchical principle does not stop at the individual unit of production. If we were to ask the turner why he was engaged on his iob of construction, he might reply that it was part of his work at the factory, that this in turn was a means of earning a high wage, that his earnings would enable him to buy a car, and that this would entrance 328 Fundammtals of Skill the opportunities enioyed by his family. Each stage in this series can again be regarded as a task and as motivating those which lie below. ft will be noted that the higher order tasks are of a social nature while dre lower are more individual, but they shade into each other without any discontinuity of princlple. In essentially the same way as a construction iob co-ordinates skilled action, the higher, social tasks co-ordinate wider aspects of behaviour, determining priorities such as that money should be saved for a car instead of being spent on entertainment' deciding the choice of a iob offering high wages and overtime rather than comfort or sectrrity, and so on. Such a method of conceiving motivation may at first sight appear excessively complex, yet it is really very much simpler than many methods currently used. Instead of proceeding from a hlryothetical list: of basic needs downwards to their manifestations in detailed behaviollr, we are free to give oru main attention to the more immediate obiectives" of action and to the tracing of these in the service of larger units of performance. We still do not, of course, know a priori what it is that uldmately gives direction to a subiest's dealing with his environment, but for many practical issues, we do not need to do so: it is enough to identiff motives in immediate individual, family and social aims and to examine the precise ways in which they control behaviollr. When a more ftrndamental identification is required, the tracing of reasons for action forward to larger tasks provides a promising method of gening at itSuch a procedure would probably reveal that the simple reflexes which must be regarded as 'ends in themselves' have their analogues in more. highly organised behaviour: tracing forward might often carry us a very long way, but would eventually arrive at activities which seem to have no real aim beyond themselves. When such a point is reached we have a plausible candidate for recognition as a basic human motive. In these tenns the effects of any incentive are likely to be complex since they will occur at several different levels, but they will nevertheless be identifiable. Let us look, by way of example, at the possible nature' and causes of job satisfact'ion. We should expect that an important factor in the satisfaction glven by a iob would be the extent to which its feedback loops were closed and revealed substantial results of actions taken: in plain language, one facet of iob satisfaaion is the extent to which a man's actions have a recognisable effect on his work or work situation. There will thus be an immediate satisfaction in operating large and powerful machines, and a more subtle, longer-term satisfaction in being able to influence the organisation within which one's work is done - it. is, indeed, tempting to spectrlate that strikes and other indusuial actions Indiztidruls and Social Cnoups 32g which bting powerful feedback effects arise when the feedback inherent in the iob is deficient. Satisfaction will, however, depend not only on the characteristics of the iob itself, but also on the extent to which it ministers to broader personal aims - it is well known how a compelling long-term purpose can bring profotrnd satisfaction from an otherurise tedious or distasteful routine; converseln the fulfilment of such an aim can greatly affect the satisfaaion given by everyday activities. Probably the most frequent example is the loss of a wouran's interest in work when she marries or starts a family. Other examples occtrr when a nun or woman reaches a coveted position to which their lives have long been oriented: the completion of such a 'lifetime' task can leave a person devoid of any strong motives until he discovers a fresh maior obiective. Perhaps it is not too fanciful to suggest that wider satisfaction in Ufe lies in the pursuit of tasks which are sufficiently broad in scope to grve coherence to the lesser aims and achievements of daily living, while having a reasonable chance of fulfilment and replacement each decade or so during the adult years. SOCIAL RELATIONSHIPS AND BEHAVIOUR Most of the sttrdies surveyed in previous chapters have been of a subiect confronting a piece of apparahrs (taking 'apparattrs' in a wide sense) which presented a task, and the total performance of subiect and apparahrs together has depended on the characteristics of both. Such interaction benneen nran and machine is seldom discrrssed explicidy in relation to laboratory experiments although it has figrred prominendy in some recent treatments of indusuial work (e.g. Singleton et al., tg0l). It seems fair to argue that there is a close analogy between such rnsnmachine systems and social groups in which individtrals are in communication with one another, snd that knowledge we already possess of the first could help in understandirg the second. Let us take a suaightforward, perhaps obvious, example by comparing the relations of, on the one hand, an operator with a semi-automatic process plant and, on the other, of a foreman with a skilled tradesuran in a production shop. Just as a procss plant and its operator form a closed-loop servosystem in which each action by one influences the other and the behaviotr of the two in combination develops with time, so the same is tnre of any social situation in which there is two-way communication betrreen the individuals concerned. All the well-known problems of information-transmission are present in such'conversations', whether between uran and machine or rran and rnan. The limited capacity of 33o Fundamentals of Skill both human and machine courmunication channels will set maximum rates at which messages can be accurately received and generated, the maximum depending on factors such as the range of possible messages that may be conveyed and the extent to which each is clearly discrimin- able from others and free from irrelevancies and random disnrrbance. Ease of communication will be profoundly affected by the receiver's understanding of the 'language' in which the information is coded and by the extent to which knowledge and familiarity enable decisions and insuuctions to be given in terms of broad sequences of events and routines of action, rather than about individual detailed items. Diffioilties of short-terrn retention may arise when data are not presented all at once but spread over a period of time, and all the effects of continued performance such as learning, fatigue, loss of vigilance and boredom observed in machine operation have their close analogues in hnman interaction. This approach has been implicit in a number of attempts to simulate the interaction between two or more individuals in terms of mathematical models (e.9. Restle and Davis, t962, Richards, t96z) or by programming computer's (e.9. Siegel and Wolf, t962, Gullahorn and Gullahorn, 1963, Loehlin, 1965) working in each case only wift characteristics of individuals and of tasks and without any additional characteristics attributable to groups as such. Probably the most direct example of the present approach has been in the work of fugyle and his colleagues on soc'ial skills. They have attempted not only to identify the principles common to social and sensory-motor performances, but also to sttrdy in detail the behaviour of subiects in social situations to see how skill is shown in the strategies used during conversation (Argyle, t967, Kendon, 1967). The same methods of analysis seem to be potentidly powerful tools for the snrdy of larger scale social organisations such as in factories or offi,ces (Welford, r96ob, t96zb, t966, Stager, ry66). For example, the snrdy of comrruntications in an organisation would involve asking a range of detailed questions about each individual in the chain. I[hat is the variety of decisions as well as the number he has to make? How many sources of data does he have to co-ordinate? How directly do the data he receives indicate the appropriate action to take? Are all the data for a given decision present at one time, or do some have to be carried in memory until other data arrive? Are the data clear and precise, or may they be unreliable or vacillating? Even if the average rate at which decisions have to be made is well within a man's capacity, are there periods of overload? How far can he differentiate the results ofhis actions hdividuak and Social Cooa6 33r from those of actions by ottrers ? How long does he have to wait for feedback to arrive? Does he receive sweral feedbacls at different times? If so, do the indications of those which come quickly differ from those which are slower - for example, does action have to be taken which is immediately unpopular in order to bring long-term benefits? Such comnnrnication can, to some extent, be measured in ternrs of information in a manner similar to that of Eq. 3.6 (p. 6j). To calculate the inforrnation transmitted by a partictrlar person in the chain we can make a table \rith, ssy, a coltunn for each type of incoming message and a row for each qpe of aaion taken. We calculate Eps log r: I the different columns, then Z p*log,?n for the different row, and finally X p", fog* individual cell. The information transmitted is then cal- culated in exactly the same way as the information gained in Eq. 3.6 by adding the first two sums and subuacting the third. To assess the load on the person concerned we need to consider the average and distribution of information transmitted per message in relation to the rate and intervals at which the messages arrive. More elaborate analyses can be made in the manner outlined by writers on multi-dimensional information uansmission (e.9. Attneave, 1959, Garner, t96z). An interesting application of this type of analysis to reports of faults and actions taken to deal with them has been outlined by Leuba (tg67). Some further applications To illustrate the possibilities of this approach further we shall apply it briefly to four other areas either of well recognised concern to indusuy or of uaditional interest to social psychology. It cannot be claimed that any radically new conclusions are reached in any of these cases, but the treatment suggests ways of looking at some present problems which open up new methods of tackling them. (") Flexibility of an organisat'ion. If a working group is to be adaptable to changing conditions, or is even to maintain a high standard in stable conditions, it must not only have clear insuuctions, but feedback tf inforrwtion about the quality of performance attained. This can be achieved to a limited extent by observation, on the part of a foreman or manager, of the end product of the group he controls, but much fuller information will obviously be obtained when there is rapid and 332 Fundammtals of Skill easy two-way commtrnication berween manager and managed which gives detailed insight into difficulties encountered and ideas about how they might be overcome. In stable conditions, once the methods for a iob have been established, it is possible to run on satisfaaorily for an appreciable time without such feedback, and there may indeed be a temptation to avoid it as an unwelcome addition to the information load imposed by the iob. When, however, conditions are rapidly changing, or in the early stages of developing an operation, such feedback will gtve a flexibility and rapidity of adjustment not otherwise possible. (D) Behaoiour of crowds. One of the uaditionally difficult problems of social psychology is to account for the uniformity of the behaviour of crowds. Accounts in terms such as 'social facilitation' are not truly explanatory, since they are essentially ad hoc, and thus little more than descriptive. The present terms, however, provide the simple hypothesis that, when the members of a crowd are all aaing alike, the sight and sotrnd of others provides each individual with a kind of augmented feedback of his own behaviolr. This would be especially so if the crowd were, say, shouting slogans in unison. It has its analogue on a smaller scale in the feeling of 'unusual power' reported by crews of rowing eights when their boats are going well: when all are pulling precisely together each man is said to get the feeling that the whole result is due to his own effort. The seeming ratio of effect to effort is thus gready enhanced, and it is reasonable to suppose that the satisfaction gained from the aaivrty is correspondingly increased. How far other aspects of crowd behaviour could be accounted for in the same terms is not at present clear, but seems to be worth serious study. For example, how far is the effect of size of crowd to be explained in terms of signal-to-noise ratio, in the sense that, as the crowd becomes larger, augmented feedback increases in suenBtr, and individual differences of behaviour tending to blur the unison are smoothed out ? (r) Social norms. The broad princrples of coding outlined in Chapter 6 seem especially applicable to social norms and customs. These essentially represent the codi$ing of insights and building of routines which avoid complex ad hoc decisions by providing ready-made solutions to recurrent problemsr and enable individuals to predict the behaviotrr of others. The learning of such norms and customs is an important process in the structuring of individual perception and behaviour. Modifications to norms and customs take place in the course of time, presumably as a Indhtiduals and Social Crroups 333 response to changrng circumstances or fresh insights into methods of dealing urith the problems of living. There is, however, usually a substantial time-lag before adjustments become effective, so that they are often out of phase with the current needs of society and oscillation may occur with swings of over-adjustment and readiustment taking place over a period of years. We have already noted that the building-up of routines in individuals as the result of experience makes for greater efficienry in stable coDditions but greater rigidity in the face of change. The gradual accumulation of norms and customs in a society seems likely to have similar effects, making a mature society more stable, since fewer decisions of policy are open to question, but less capable of absorbing new ideas quickly than societies in which rules of conduct are less developed and entrenched. (d,) Leadqship and size of group. Harcotut (rg59) has suggested that the number of people one man can lead will depend on the amount of information they iointly generate: if they produce too much, the leader will be overloaded and will be liable to take hasty, ill-considered decisions. The amount of information individual members produce will depend on the nature of the iob, the conditions under which it is done and their personal characteristics. If they are performing a routine iob under stable conditions and are of even temperament, one man will be able to lead a large number. If, however, the work is not of a routine nature so *rat it requires constant detailed attention, or if various members are doing different iobs, or if working conditions are unpredictable or there are unstable personalities among the team, the maximum size of group that one man can lead effectively will be reduced. Consideration of the capacities of both leader and group members together suggsts possible reasons for relationships which have been claimed to exist benreen morale and size of working group. ft has been urged that a small group is more 'democratic', while a large group tends to generate an 'authoritarian' leadership which is less acceptable. Evidence about which type of organisation leads to better results and greater iob-satisfaction is, however, conflicting. A possible reconciliation is provided by the results likely to follow if a group generates more information than a single leader can deal with. In the terms we have been using, a 'democratic' system means that there is a possibitity of effeaive feedback from group members to leader, whereas an 'authoritarian' system means that members of the group are unable to influence the leader's decisions. As we have seen in Chapter 8, s common reaction 334 Furdammtals of Skill to overload in laboratory tasks is that the subiea sheds part of the load by ignoring some of the signals he should observe and omining some of the actions he should take. Usually these are the less frequent ones, so that the subiect concentrates on the main feanrres of his task and ignores side-issues. In this way he often nranages to put up a reasonable, although not, of course, wholly adeqtrate performance. One way in which an overloaded leader could readily 'shed load' would be to rely on routines established in his group to keep it ftrnctioning while ignoring feedback from members. This would in effect mean that leadership would become 'authoritarian'. It would doubtless have little adverse effect for a time, so at first it would seem to be working well, but an important means of recogmsing the need for modification or change would have been lost, and the group's performance would thus tend to become progtessively less effective. On the other hand, the alternative procedures available when a group becomes too large for one person to lead are not without difficulties of their own. There seem to be two main possibilities: firstly members of the group can be required to refer particular problems to one of a range of specialists added to the group as deputy leaders. The disadvantage of this system is that individual members may have to make difficult decisions about which specialist to go to, and may find themselves going a tedious round from one specialist to another until the right one to deal with their particular problem is found. They may well feel that a reasonably benevolent authoritarianism is preferable. Alternatively, the group can be split into smaller sub-groups, each with a leader who can call on specialists and is responsible in turn to a leader higher in a hierarchy. In this way the members are still able to refer all their problems to one person, and although the difficulty of gening the right specialist service may merely be uansferred to him, the morale and effectiveness of the group as a whole is likely to be higher than if such decisions have to be made by individual members. The superiority of the second system is likely to increase with the frequency of problems requiring decisions for individual members. Thus, with a routine operation under stable conditions, there may be little to choose benn een the effectiveness of the two methods of organisation, but if technical and management functions are highly complex the second could be expected to yield better results. Indivifuals and Social Ctroups 33s Towards unification of the htunan sciences Over and above partictrlar applications, perhaps the main importance of the approach which has been outlined here is that it links the snrdy of human performance, and of the physiological mechanisms underlyrng it, to shrdies of social behaviour. Psychology occupies a position intermediate between the social sciences on the one hand and the older human biological disciplines on the other. In his sturdies of individual human behaviour the psychologist has been forced from time to time to reco$use that certain social factors may exert important effects. On the other hand, he knows that he is snrdying a biological organism whose behaviour is based on a nervous system reaaing via sense organs and muscles with the environment, so that he must sooner or later look to physiology for his explanations. Both physiologist and psychologist recognise that these explanations cannot at present be supplied, and indeed that *re goal is not fully attainable because the detailed breakdown of behaviour into physiological terms would be impossibly complex. The need to maintain contact nevertheless remains. The division benreen the two disciplines is in a sense arbimary, in teuns of the size of unit studied - betrnreen, for psychology, the whole organism and, for phpiology, individual cells and stnrctures. fn many ways this division is both convenient and necessary, nevertheless there are occasions upon which consideration by the psychologist of the detailed mechanism of the human brain and body can tie together many faas at first sight disconnected or even discordarrt. At the same time, the physiologist considering the action of large masses of nerve cells has often to resort to the snrdy of behaviour at the level normally within the realm of psychology. There is thus a two-way traffic between the disciplines in which psychology seeks theory and explanation downwards, and physiology seeks the testing of hypotheses upwards in the scale of funaional units. It is reasonable to suggest that psychology can and should play the same role in relation to social studies as physiolory does in relation to psychology, providing the means of concepnralising the deailedmechanisms of the behaviour of groups and organised social units. For psyche Iogy to play this role, however, the principle must be recognised that social units are composed of individtrals, and that it is their interaction \dth their environment and each other that produces social phenomena. Such recognition implies that accounts of social phenomena need to be broken down from steady states or slow changes into processes in which, $6 Fundammtals of Skill ideallp chains of detailed individual actions can be described. It is often impossible to make this kind of breakdown, iust as it is impossible to analyse individual behaviour into detailed physiological processes, but the attempt needs to be made, and even if it fails for a time, the ultimate aim must be acknowledged. The psychologist must in ttun remember that, iust as psychological findings have sometimes pointed to matters requiring physiological research, so social sttrdies are likely to direa his attention to problems in his own field that might otherwise pass unnoticed. The opportunities for co-operation appear to be very substantial. A sustained attempt to exploit them by the disciplines concerned would be very much to their munral advantsge, lending to social studies an often needed precision and to psycholory a desirable perspective. References ABBEyT D. s . (tg64) 'Conuol-display-subject interaction and performance on a complex perceptual-motor task', Ergutontics, 7, l5r-t64. ADAMS, f . A. 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Ia ti rr { U2 EE ('l 'E e^ #Eg !0 o I g -Eru a G. o0 r< .Io EE 'tro G' o0 o '99 'or5 68'97 '98 '97 .96 '95 'o2g 343r 22'75 '05g r6.98 !nu ul 3oH o '49 t.o29 r'o5g '97o r.o89 'gr8 .48 '47 .46 I3.5I tt-20 '844 .82r r.252 t.286 '7gg '777 '39 r.322 r'358 '756 '736 '37 l'434 8'r3 '90 7'35 6's8 '40- .89 . t68 5'e5 5'42 4'98 4'60 4'27 'r84 '87 .86 .2o1 .8S '234 .84 '83 .82 '252 .8r '80 '79 '78 '3o,4 '77 '76 '75 '74 .2r8 '269 .286 3'rr '34g^ 2,94 396 '4t5 '435 '455 '73 '72 '474 .7O .sr ( .69 .69 .67 -66 .65 '535 .7r '495 '556 '578 '599 '4t .38 .36 '35 '34 '33 .32 3'49 3'29 '322 '359 '377 '43 3'98 3'72 .3r .30 .29 .28 .27 .26 2'78 2'65 2'53 2'4r .25 .24 2,30 2.20 .23 .22 .21 2.TT 2.02 r'94 t'87 .20 .19 r'73 .17 r.8o .r8 .6zt r.6f t'67 .r6 .r5 '644 r'55 r'50 .14 .6o '713 '737 r'40. .II .ro '59 '76r .09 '57 .56 '55 .8r r '837 '863 r'3r l'27 .64 .63 .62 '6r .58 '54 '667 '69o '786 '889 '53 'gr6 '5r '97r .52 .50 '943 r.ooo .r3 t'45 '12 r'36 .08 .97 .06 l'23 I.19 r.16 .05 r'13 r'o9 .04 r'o3 .or I.OO o.o .03 r.o6 '02 3e6 '945 r.zr8 .42 9'52 Or0 o r. r84 -r29 '136 '152 .gg i 00 '44 -92 '9r I U v7 '8gt '08g 'ro5 I o 1.12g '45 '94 '93 cf b0 o 6a o 'o44 0{ 6l 00 o 6a b0 o a{ U A,a, €86 I (, a HOg 'o74 Er ql a{ r.r52 r'396 t'474 .868 '7t6 '697 '678 I.5I5 .66o r'556 r'599 t'644 t.69o t'737 t.786 r'837 '643 '6zs r.889 t'943 2.OOO 2'o59 2.T2o .608 '592 '576 '560 '544 '529 '5t4 '5@ '486 2.r84 '472 '458 2.252 2.322 '444 2'396 2'47+ 2'556 2'644 2'737 z'831 2'943 '4t7 3'o5g 3'r 84 3'322 '327 3'474 3'644 .288 3'837 4'O5g 4'322 4'64/. 5'o5g '43o '4o.4 '39r 378 '365 '353 '34o '3t4 '30r '274 .26r '246 '231 '2t5 'r98 5'6U '177 @ o 6'6M '15r A?pndix 3e7 TABLE A.z Nortnal dwiates wrd ordirutes for calatlating d' and B whm the aariwtces of the distributiotts beiry compared are equal p .or '02 .03 Normal Ordinate deviate 2.326 2'054 'o27 'o48 .o68 0 .26 '27 .o86 .28 .29 t'645 'ro3 .30 .06 .97 r'555 .I I9 .3r .08 r'405 .04 .05 .09 .ro .rr '12 .r3 .14 .r5 .r6 .17 .r8 .19 .20 .21 .22 .23 .24 .25 r.88r t'751 'r34 'r49 r'476 .162 r'34r .32 Normal Ordinate deviate '643 '6r3 '583 '553 '337 '524 '348 '496 '468 '353 '358 '4r2 '44o '362 '371 '374 '378 't76 '35 '385 r.227 . r88 .2@ .36 '358 t.tz6 .212 '223 .38 r.o8o r.o36 '994 '954 '9r 5 '878 '842 .8o6 '772 '39 '272 .28o '44 '45 .I,26 .288 .46 '47 '48 .roo '3o,4 '7c,6 '332 '305 '279 .40 .3I I '3r8 '61+ '37 '233 '243 '253 '263 '296 '739 '342 '34 '33 r.282 r'175 '325 '33 r '3&T '38 r '384 '253 '386 .41 .42 .zz8 '389 '43 't76 '49 .50 -2o.2 '15r 'c/75 '050 'o25 .ooo '39r '393 '394 396 '397 '398 '398 '3W '399 To obtain d'add the normal derriates ootresponding to the proportions (p) of misses and false positives, i.e. d' : ND for pNOsiv * ND for pfSa' To obtain F divide the ordinate cornesponding to the proportion (p) of misses by the ordinate oornesponrling to the proportion (p) of false positives; i.€. o _ Ordinate for PNOsrv P- o Appmdix 3e8 TABLE A.3 Logrn for numbers from r to roo n log, n n I o.ooo z6 r.ooo r'585 logrn n logrn 4'7o,o 5r 52 53 5 2-322 27 z8 29 3o 6 7 2'585 z.8sT 3r 4'954 8 5.ooo 3.OOO 32 33 9 IO 3'r70 34 3.322 35 3'459 3'585 2 3 4 II t2 r3 r4 r5 r6 r7 r8 r9 20 2t 22 23 24 25 2'OOO 4'755 +'8rcz +'8s8 4'W7 54 n log, n s'6Tz 76 6.248 5'7ao 5'728 5'755 77 78 79 8o 6'267 6.285 6'3o4 6'3zz 55 5'78r s'8o7 8r 634o 5'o4 56 57 s'8gl 8z 6'gs8 S8 s'8s8 83 5'o87 5'129 59 5'883 84 5'9o,7 85 36 37 5'r70 6r 5'g3 r 86 87 6'p6 3'7o,o^ E8 63 39 88 89 3'9o7 40 65 5'977 6.ooo 6.ozz 6'+sg 3'8c.7 5'248 5'285 5'322 5'954 9o 6'476 6'4gz 5'358 5'392 5'426 5'459 5'492 66 6'ou 9r 6.5o8 4'Ooo 4r 4'o87 42 43 4'r70 4'248 4'322 4 4'392 4'459 46 47 48 49 5o 4'524 4'585 4'644 45 5'2o,9 5'523 5'555 5'585 6o 6z 64 67 6.o66 68 6.o87 69 7o 5. ro9 7r 6.r5o 72 73 5'6r5 74 S.6M 75 6'rz9 6.r7o 6.r9o 6'zw 6.229 92 93 94 95 g6 97 98 99 IOO 6'lts 6'392 6'4og 6'ul 6'sz4 6'srg 6'sss 6's7o 6's8s 6.600 6.615 6'629 6'6++ Apmdix 399 IABLE A .4 p lrsr$) and p toer} * r) ? a rrs,$) p ror,G + ,) p ,,"r,G) prcr,G+ ,) 'or .02 .o3 .04 .066 .I I3 '152 '55 '249 .56 '292 '275 '300 '57 '468 '462 'S8 '332 '324 '346 '+s6 '367 '59 '60 .6r '442 '435 '4c6 '423 .64 .06 .07 '244 'z69 .ro .II '12 .r3 .14 .r5 .16 .17 .r8 '19 .20 '21 .22 .23 .24 .25 .26 .27 -zB .29 .3O .3r .32 '33 '3r3 '350 '367 '383 '397 'r53 'lBt '53 '54 .62 .63 '4rr '44r .65 '423 '435 '457 '473 '455 '488 '503 'M5 '464 '473 '48 r '488 '494 '5r7 '53r '5M '556 '569 .7O '36o '896 .71 .72 '35r '34r '33r '32r 'go5 'gog '73 '387 '892 '90r '500 '505 '58 t '74 '75 .76 '5 ro '592 '6o3 '30r '77 '921 '29o .280 '925 '5 r8 '624 '514 '6t4 '78 '79 '246 '235 'gu '64s '8r .83 .88 '39 '4(J^ '529 '723 '89 '90 '527 '73r '526 '524 '521 '5r8 '5r5 '738 '745 '752 ,929 '82 '524 '526 '528 '529 '7r5 'gt7 '932 '936 '63s '699 'z69 'gr3 'zs8 '521 '6s4 .3I I .80 '707 '49 '869 .888 '530 '530 .50 '844 '849 '8s+ '8sg '864 '378 '369 '53r .48 '833 '839 .69 .69 '37 '47 .828 '874 '69o .46 '42o '4r2 .8zz '828 '883 '53 r '45 '+7 .8 16 '396 '664 '673 .682 .4r .{2 '43 '44 '4y',9 '7gg '8o5 .8r r .66 .67 '530 .38 '491 '+8s '48o '474 '4o,4 '35 .36 '34 '495 .188 -22o .t86 .216 .09 .5r .52 .05 .08 'o6T 'rI,4 '223 .84 .2ll .85 't99 .86 .87 't8T '175 .162 .92 'r50 'r37 ,r24 .TII '93 'og7 '9r '94 '95 .96 '5r2 '759 '766 '773 '508 '504 '500 '78o '786 '793 '97 .98 '99 I 'oo 'o84 'qlo 'o57 'o43 'o29 'or4 o.o '94q- '947 'g5 r '954 '957 '96o '964 '967 '97o '973 '977 '98o '983 '986 'g8g '992 '9p,4 'gn r.ooo 4oo Apputdix rABLE A.5 Probability of response (R) rz paced tash with differtn7 sigflal rates and Gmowts of storage ,c \[ithout Ifith storage over I stage Vith storage \fith storage '9o,9 '995 '982 '9998 'gg8 '9999 '9995 ,7r4 '994 '9992 '934 '986 '997 '992 '982 '966 storage 'I over 2 stages '2 '3 '4 '5 '833 '769 '667 '9o.4 '973 .6 '6zs '87o '953 '928 '7 .588 '9 '556 '526 .8 '96t '895 .8oo 't6s I.O '500 '73r I.I '4',76 '698 1.2 '455 r.3 '435 .666 '636 1.4 '4r7 r.5 r.6 r.7 r.8 r.9 '400 '6o7 '580 '385 '555 '897 '862 '824 '784 '745 '707 '67o over 3 stages 'g4l '9A9 '87o .826 '78r '737 '63s '694 ,654 .6ci2 '53r '6t7 '37o- '572 '357 '345 '509 '488 '5M 2.O '333 '468 '5 r8 '683 '553 2.1 ,323 '459- '472 2.2 2.3 2,4 2.5 '3r3 2.6 2.7 2.8 2.9 3'o '432 '494 '451 '432 '524 '499 '475 '454 '434 '303 '4r7 '294 .286 '4o.2 '4t5 '387 '400 '278 '270 '36r '399 '384 369 '37o. '338 '3M '328 '3330 '345 '3333 '374 '350 '263 '256 '250 '356 '4t6 '385 '357 Use of this table. r. TofrndRwhentime peritemrrsignal frequency aqd ) are known:-the ploqgct of r and signal frequency gives i against which R may be read direcdy. For example, if t : 'Siec andsignal frequency : 4 per s99r-t : ), and R with storage over one stage (l : ,) is .4681 i.e. iesponies will be made to '468 of the signals presented, ind the remairurlg_'s3z 1vill be miss-ed. z. To fiid r dhen signal frequency, I and?-are known: find R *-q^e appropriate I column; ilivide th-e * corresponding to this by the signal frequency to obtain ,. To find signal frequency when r, ) and R are known: find R irl thg appro; r3. priate tr cofumn; divide-the * corresponding to this by r to obtain the signal frequency. be infeqred providgd values of R are obtainable 4. \[hen )t is not known it may over a fairly wide range of i. At high anil very low_ vdues of t, R-is Practically indepehdent of )r- provided atJeas_t one signal can be stored.- If signd frequen&, t and R can be calcrrlated for one or both extremes, the I may be ihoseir- which gives the best fit for intennediate values. For values not given in the table interpolation _is accurate enough for most purposes. V[en - 2 or.more, R fofvalues of fr above 3'o can be calsulated approximately as^R - t/*. Appetdix 40r THE DERMTION OF TABLE A.5 The model on which Table A.4 is based assumes (i) a single channel which, whenever a response is made, is ocorpied for a fixed length of "ne / during which it cannot deal with other signals, snd (ii) that in certain circumstances signals arriving dtrring the 'nte the channel is busy can be held in some form of short-term storage until the channel is free. The case when there is no storage Let us consider first the case when no signals can be stored. This is shown diagrammatically in Figrre A(r). The first signal (Sr) initiates the first response which occupies the single channel for a time interval tr. .S, occurs dtuing this interval and is missed. At the end of /r, the subiect has to wait dtrring an intervd w, until a further sigual, S, arrives. He then initiates a second response, and so on. Every response \pill be followed by a waiting time and thus the subiect's whole time can be regarded as divided into two categories t and w and the total "ne over the task $rill thus be (a + zlJ * Ur+ urz).. . + (t"+ wn) and since q - tz : t., the proportion of time spent making responses g) may be expressed: T6:0): t+tfr + (Ar) where i is the number of signals that can be stored and sf is the mean sr,. All signals occturing during the riu e spent making responses will be missed. The proportion of signals responded to (R) may be calculated thus: &r:o) - rtSo' x (A2) when f, is the average ntrmber of signals fafling within a period ,. The clrse when one signal can be stored An example of the case when one signal, but not more than one, can be stored is shown in Figure A(z). S, initiates the first response and ocorpies the channel for a time f,, during which .Ss occurs. Because of the storage, & is raponded to in a time /r, which follows immediately after the end of /r rrithout any waiting time. S, and Sn occur drrring t, Figtre A sl S2 I I t Sa I I I + wt tl S2 S1 I S5 wz tz I \ tl I wt t3 t2 I l 3a :' 3b t4 S-5 s3 s4 s2 I' t3 Ss I I lI Sg So I 2 S3 \ t3 t1 t2 s2 s3 s4 s5 ta t5 t4 t5 It I \ t3 t2 tl ss sr sz% so lrr I \ 4a t3 t4 t3 ta t5 Ss Sz Sa Sg Sro t2 tl Sr Sz Sg S+ Ss tl ttl 4b t2 t1 Sr SeSgS+ Ss 4c ( neLF scALE) SIGNALS IN STORE o tl t2 t3 % ts 3 3 2 4o.2 2 t6 3 t7 t8 ts trc 1 l' 0 2 2 Ap?endix 4oj and of these one (say Sr) is missed, and one (say S) is stored to be responded to during ts, again without any waiting time intervening. No ftrrther signal occurs dtrring /, so that a waiting time intervenes benreen the end of /r and the occturence of Su which initiates t o. It is clear that, with storage, less waiting times will occtr and the proportion of signals responded to will be higher. To calculate the proportion of responses when there is storage we need to calculate fust the average length of chain of times t which occur without an intervsning waiting time. When one signal can be stored, /2 will follow /, without a waiting time whenever one or more signals occur during ty Let us call the probability of this p(x,2 t) where q is the ntunber of signals occurring during /r. The probability of /r following t2 again without a wai 'ng time will be the probability of one or more signals occurring both in /, and t2, i.e. ?(q2 \ x22 r) The probability of further responsm following without a waiting time may be calculated in a similar manner. The total length of chain will thus be: r * ?(q2 t) * p@r ) r, )cz2 r) . . . p(xr2 t . . . xn 2 t) We will for futtrre convenience denote this tlpe of summation by the symbol ,p; followed by the basic term, in this case (x 2 r). We will also for future convenience write a for (x 2 r) so that we may denote the whole suulmation by ,p(o). We can think of the subject's time as being taken up with chains of responses of an average length r x mean V@) each followed by a waiting time eD. Putting A for mean ,l@) the proportion of time during which the single channel is busy may, by analogy with Eq. Ar, be written T1t-r) : fi+a ='4 -- (Ar) and by analogy with Eq. PLz the proportion of signals responded to may be written Rtr:r): ry ,c (A4) The case when two signals can be stored When two signals can be stored the average length of the chains of responses which follow one another without an intervening waiting time will be increased. This is because responses can be made to both 4o4 Apperdix of nn o siguals which occur during an interval / which is followed by an interval t during which no signals occur. An example is shown in Figrrre AGa). .S, initiates /1, and & is stored until /2e 8s in the case with one stage of storage. During t* two further signals occur: Sg is responded to during /r, dnring which no further signals occur. .S4 is still in store, however, and is responded to during /a, which follows immediately upon /r. The whole cycle may be repeated without a waiting time intervening if ftrther signals occur during /n. In Figure A$a) the blank interval /, is shown as following immediately upon the interval tz during which two signals occur. The example in Figrre A(fb) shows that this need not necessarily be the case and that the second signal during /, will not be missed if one or more intervals with one sigual intervene. Thus in Figrrre A$b), tshas one slgnal which can be carried over the blank interval tnuntil /u. This means that in the srunmation for determining the average length of chain two possibilities have to be considered: firstly, as beforet ai secondly, and additionalln the probability that two or more siguals will occur and that a blank interval will follow immediately or after one or more intervals in which one signal occurs. In the same notation as before we may write this possibility p(x2 z).V(x t).p(x - o) Let us call this expression b. Then the whole g summation will be v@+b) and if we call the mean for this expression B, we can by analogy with Eq. A3 write 'Jq zfr T1t:z): tB + (AS) R1,r:z\:ry (A6) -- and tc The case when three signals can be stored Vhen three siguals can be stored, the storage capacity may be filled in one of nro ways: either when an interval / occurs during which there are three signals or if rwo intervals occur with two signals and no blank interval benreen. fn either case stored responses will fill two subsequent blank intervals. Figure A(+) illustrates these possibilities. In Figrrre A(+a) three signals occur during rr. Two of these are responded to dtrring two subsequent blank intervals r, and rr, the third during rn. In Figure A?Mdix 4os A(+b) two signals occru in each of r, and r, being worked off during the subsequent blank intervals /r, /n and /u. We should note that any number of intervals with one signal could be inserted between any of the intervals in Figrre A(+a) and A(+b) without overloading the storage, and after the first blank interval the store \pill not be overloaded if an interval with two signals occurs. A possible more complex sequence of this kind is shown in Figrre A(c) together with the numbers of signals in store at the end of each period /. In the same notation as before we may thus write these two possibilities p(x > i.V(x - r) .p(x - o) .V(x and ptc( - r) x ylp@ - z).y\* - r) .p(x - o) .V(x - t)lp(* - o) - t) .P(x - o) .V(x - l) - z).V(x - t).p(x 2 z).rdx x VIP@ - z).V(x - t).p(x - o) .yt(x : t)lp@ - o) Summing and simplifying we obtain lp(x> ) * p(x - z).p(x2 z).V(x - r)l,p'(x - r).p'(x - o) x ylp@ - z).rp'(x - t).?(x - o)I Let us call this expression c. The whole g summation thus becomes v@+b*c) and if we call the mean for this expression C, then by analogJ with Eq. A5 we may write T1t:B):tc+fi ='9 = (Az) and R1,r:s): b7 ,c (As) Expressions for storage of more than three signals are cumbersome but similar in principle to the foregoing. APPLICATION OF THE MODEL TO THE RANDOM CASE We shall now consider the model as applied to the case where the signals arrive at strictly random intervals. No storage Dnring each interval (, + tfr) one signal will be responded to and fr gr 4oG Appendix will be missed. The duration of rJ is therefore the average interval during which one signal ocsanrs i.e. a):'= x (A9) For the proportion of time spent responding, Eq. Ar may be rewritten I1r:01 t+t/fr fr f+r (Aro) and for the proportion of signals responded to Eq. Az becomes R1r:o; - -rf+r (Arr) Vith storage The calculation of fi enables Eqs. A4, A6 and A8 to be rewritten respectively R1,l:1) : ,4, frA+r (Arz) R1,1,,=2) : frB*r =-1 (Arr) R1r:B) : *C*r =^C- (Ar+) One stage of storage: calculation of A Since in the random case p(xr) : ?(xz) . . . : p(x*), A - r * p(x 2 t) * pr(x 2 r). . . + p"(x 2 r) or approximately (exactJy rf n - o): A-I I -a (Ars) Substinrting accordirg to the expression for a Poisson distribution, i.e. *ifr P - *l'* we obtain A-#:sd (Ar6) Appendbc 4o.7 Two stages of storage: calctrlation of B By analogy with Eq. Ar5 we may write R- r r-(a*b) (Arz) Substinrting as before we obtain after reduction B-e@-*) (Ar8) Three stages of storage: calculation of C By analogy with Eq. Arj we may write c-# (Arg) Substinrting and reducing as before we obtain C - eK* - *), - +frrl (Azo) Table A3 gves R1,l:oy, R1,l:r;1 R1,l:21 and R1;:ay for various values of f. By means of this uble it is possible, knowing any three of the quan- tities, signal frequency, t, R and 1", to calculate the fotrth. Strialy speaking, it only applies to the case where signals occur at random intervals and the task is of infinite length, but when storage is present moderate departures from randomness seem to make very little difference, and the inaccuracy due to asstrming infinite length is small with tasks of moderate duration. A number of trials were made using a random signal generator with an electronic recording machine* acting as 'subject'. The recorder could be set to respond \rith a constant t and with o, r or 2 stages of storage. Recorded results for a range of signal frequencies from below * - .5 to about * - 3.o showed agreement with Table A5 to within z or 3o/o. The recorded figures tended to be a little too high, probably owing to the signal generator producing a series which was not quite random, having itself a short resolving time which would cause signals at the very shortest intervals to be run together and thus treated by the recorder as one. The effect of variability in r If t is not fixed but has appreciable variance the foregoing model will require modification. Firstly the mean probabilities of different frequencies of r will be affeaed since f will vary linearly with ,. Consider * N. T. ITelford (tgSz) 'An elecuonic digrtal recorcling machine - the SETAR' , 1. sci. Instruln.e 29t r-4. 4o8 Appmdix the probability of obtaining $ : o in the random case. Since when x-or/l(x-o):s-0 mean fr - mean (- log I,(x: o)) (Azt) so that the arithmetic mean of f wifl corresp,ond to the geometric mean of p(x - o). Since p(x - o) is less than r, mean p(x o) will{be greater than if r had no variance. As the probability of a chain ending increases with p(x: o), the mean length of chain will decrease. Secondly the product of r and length ol'chain will tend to be increased. Let us consider the qrse when there is one stage of storage. In place of tAin,Eq. A3 we have to use mean (t'.rp@)) where r'is the mean r for any partictrlar chain V(a). Ve qurnot usually calculate this since we do not know the individual ,'s and V(a)s, We can however estimate rough limits since (lez) - iA + ctr .6v(ol .rt. v(o) where i is the overall mean t, ot is the' standard deviation of t' (: ot/\/@, cv--t is the standard deviation of y(a) and rt,.v@) is the mean (t' .rlr(o)) product-moment correlation between ,' ancl V@). Mean (t' .rp(o) will thus vary benreen tA when either 6{t oakD or rr.v@) - o, and iA * ay.Oy@ywhen ot, 8Dd 6v@)are greater than o and f{.v@l: *r. Since rt'.,t@) is likely to be positive, mean (t' .y,(a)) is likely to be greater tfuntA. I if The overall result of these effects on anrd thus on R can be seen we express r and mean ,l@) as proportions ,cf , and A n Eq. A3 - say t t/t nd mean rp(a) A/q. Eq. A3 then becomes - ,v :t):W t/t.A/n t(1 _ ,A (Azf) tA + rxri The overall effea will therefore diminish as tA nses relatively to tfr. In other words, it will become relatively small:r as f and .1, increase. Author Index Abben D. S., r9o, 337 Acker, Mary, 2o3r 37o Adams, f. A., rr4, rt7, 136, 2oz, 276, z8o, zBt, 289, 293, 3er6, 337r 3M, 379 Adiseshiah, !7., 237, 332 Adrian, E. D., 40, 337 Aiken, L. R., @,337 Akiba, N., 374 Bakan, P.r 274t 3t9t 339 Baker, C. H., l8t, 275, 276, 3o2, 339 Baker, Katherine 8., 3rr, 33g Baker, R. A., 34or 383 Barmack, f. 8., z48t 34o Barnett, T. J., loSr rr3r 354 Barry, E., 48, 34o Allard, M., 3Sz Allison, R. S., 98, 362 Allport, G. !7., 3241 337 Alluisi, E. A., 278, 28rr 3o3, 337, 3Mr 347 Ammons, R. B.r 26c,1 337 Anderson, Nancy S., tZ7, 2o8, 337, 355 Andreassi, J. L,2671 33Tr 338 Andrews, T. G., 39r Ankus, Mary N., 2o7r 362 Annett, f., rr2, r43, r52r 299, 3o2t 306, 3O7, 3r2r 338 Antrobusr f. 5.r 274, 338 Arbuckle, T. Y., 2o8, 382 Archer, E. f., 306, 338 Archer, !7., 372 Argyle, M., 33o, 338 Banlett, F. C., r8, t6l, t6z, tT3, 2r4, 237, 249, 257, 27rt 294, 3O2t 3161 34o Bartle5 S. ff., 24rr z49r 34o Bartz, \f. ff., 23o, 34o Barzeele, f., 7ot 3p Bassett, M. F., 258, 34o Bateman, Doro*ry E., 366 Batten, D. E., 3ro, 34o Beardshall, Ann, 353 Becker, P. !f., 3o4r 34o Bedford, T., z8zr 388 Begbie, G. H, t3T, 34o Beilin, H., r75 t 34o BeishoD, R. 1., t92, 196, 34o Bekesg G. von t 79, 34o Bekker, J. A. M., 49, 57, 66, 79, ro8, ro9, rr4, 3661 38r Belbin, Eunice, 2oo, 288, 2891 29r, 292, 295, 3OO, 3Or, 34Ot 34r, Artunl€I, S., 3r8, 338 Ash, I. E., 245, 2461 338 Atkinson, R. C., 32r 338 348 Attneave, F., 44, 163, t64, 165, r74, r75t r77, r78r 33r, 333 Audley, R. f., 58, 338, 389 Avant, L. L., 342 Averbach, E., 2291 339 Avery, D. L., 35o Baddeley, A. D., t97t z2o, 224, 225, 22g, 276, 3Orr 33g, 348 Bahrick, fI. P., r33, r39, t4or 339t 3U 4q Belbin, R. M., 34r Bell, C. R., z9tr 34l Beller, Ef. K., 9or 374 Bennett, \V'. F., 339 Benson, A. l.r z47r 34r Berger, C., 2491 279, 34t Bergstrorn, f. A., 2o3, 34r Bergum, B. O, 275, 276, 341 Berkley, V. f., 359 Berllme, D. E.rz64t277t 3ro, 3zl, 34r Bernardelli, Betty M., 22 Indcr 4ro BernsteiD, Ira ff., 384 Berry, K. K., 353 Berry, R. N., 3o9, 341 Bertelson, P., 70, 80, 8r, I t7, l,2o, t23, r25, t28, 255, 257t 285t 34rr 342, 343 Bessel, F. 'W'., r r Bevan, \tr., Tor 2751 342t 359 Biederman, I., 9r, 355 Bills, A. G., 248, 255, z6t, 263, 2851 3o8, 342 Bilodeau, E. A.,2oo,286,3o2r 3o3r 3o4t 3o5, 342, 343 Bilodeau, fna McD., 2181 2961 3o2, 3o3, 3O4, 306, 3r2t 342: 343t 38r Binder, A., 95r 343 Binding, F. R. S., 369 Binet, 4, 2161 343 Binford, f. R., 278, 3431 368 Birdsall, T. G., 3r, 45r 358., 385 Birmingham, EI. P., r4r 386 Birren, f. E., 5t, 54, 57, 343 Blackbum, J. M., 3t4r 343 Blake, M. f. F., 3t9r 343 Blancheteau, M., 95, ro3, 356 Blankenship, A. B., r98, 343 Blick, K. A., 3o5r 343 Blyth, K. \[., 8o, 343 Boder, D. P., 2631 343 Book, 17. F., rt, tgz,343 Boons, J. P., 7or 342t 343 Borger, R., ro8, r 13, r25t 343 Bornemann, 8., r 3z, 343 Borsa, Donna M., 34r Boswell, J. f., zoot 343 Boturinick, J., 5r, 54, 57, 59, 69, 79' 259, 343' 344 Boulter, L. R., z76r z8tr 337t 3M Braden, Ina, 363 Bradley, f. !7., r89, 34 Brainerd, R. !7., 82r 86, 3M Branks, J., 2631 3S3 Bray, C. W., r84, 3M Brebner, f., 89, 344 Brichcin, M., t37r 3M Bricker, P. D., 67, t77,344 Briggs, G. E., T4o, 29Tt 306, 344, 3741 392 Brinley, J. F., 69,3M Broadbent, D. E., 34, 47, 70, 88, 98, ror, rr5, T.2ot 122, r28, r33, 2O2, 2c,6, 227, 23O, 231, 238, 256, 274, 275, 276, 277t 278, 344, 3451 358 Broadbent, L., 358 Broadhurst, P. L.r 27tt 345 Brooks, Virginia, 166, 36r Brown, C., 2481 342 Brown, C. H., 3 rot 345 Brown, I. D., 67182, t33r 2761 3o8, 345' 346, 357 Brown, f., r98, 2oor 2o6t 2@' 2to, 346 Brown, L. T., 38o Brown, Ruth A., r3o, r35, r85, 258, z6o, 296, 322, 3461 39o Brown, R. L., r 33, 346 Brozek, f., 25o, 25r, 382 Bruce, D. f., ro3, 346 Bruner, f. S., 96, 377 Bryan, Iudith F., 3o8, 368 Bryan, !7. L., rr, tg2,346 Buck, L.r 2741 276, 346 Burke, D., r39, 346 Burns, f. T., 116 Bnrsill, A. E.r 2S3,346 Caird, \U7. K., 2.,6' 2o7r 362 Callantine, M. F., 289,346 Callaway, E., 82, 385 Cameron, C. G., 9r, 961 346 Cameron, N., 388 Cardozo, B. L., r98 t 224t 346 Carmichael, L., ro3, T74, 346 Carpenter, A., 24 4e,,3461 347r 161 Carterette, E. C., 48, 347, 354 Carvellas, T., 9or 364 Cason, H., 3o5, 387 Castaneda, A,r zTrt 347 Cattell, J. M. t 27t 347 Cattell, R. 8., 3 T7, 347 Chambers, E. G., z8,zr 347 Chambers, R. I(/., Tr7r 136, $7 Champion, R. A., 3ro, 357 Chaney, F. B., 288, 347 Chapanis, A., 372 Chapman, !., 369 Chase, R. A., rro, r38, 347 Cheatharn, P. G., rr3, 347 4tr Index Chernikoff, R., 38r Cherry, C., 99, rr5, 347 Chinn, R. McC.,278., 3o3, 347 Chocholle, R., 58r 342 Chown, Sheila M., 2951 3r8, 342, 348 Christ, R. 8., 38r Christie, L. S., 76, 94, 348 Chute, Eloise, 24rr 249t 34o Claridge, G. S., 3r9, 348, 35r Clark, H. f., 2281 348 Clark, M. L., 378 Clay, Hilary M., 22, z31t 29ot 348 Cohen, B. H.r 226., 348 Cohen, L, H., 268, 348 Cole, M., 48r 347 Collins, !7., 376 Colqutroun, !7. P., 274, 276, zT8, zBt, 3r9r 348 Connor, Minna 8., r44,363 Conrad, R., 85, ro4r r3or r3r, r35, tgg, 2o2, 2o3, 2o4, 2c,6, 22O, 224, 225, 22g, 339, 348, 349 Cook, J. S., 372 Cook, T. S7., 3rr, 349 Corballis, M. C.r 2a4, 2161 349 Corcoran, D. 'W'. 1., 44, 3r9, 348, 3491 35o Costa, I. D., 6z1 35o Coules, f., 3r2t 35o Courts, F. A, 263, 3a9r 35o Crafts, L. Itr., 3o5, 35o Craik, F. I. M., 216,35o Craik, K. J. I7., 13, 15, 24, ro5, rt4, r,26, rg4, 2521 35O Crannell, C. !7., 2241 35o C,raw, Margaret A., 341 Crawford, A., z6t, 284,35o Crawford, Junq 2ro,35o Crawley, J. 8, t92, 1961 34o Creamer, L. R., tz5, 35o Crossman, E. R. F. !7., l.4, rZ,29, 30, 48, 50, 5rr 53r 55, 57, 63, 64, 65, 68, 7r, 75, 82, 9c,, 93t r3o, r4o, r&t r43, r44, 146, r47, r48, r49, r5O, r52, r92t 196, 2t8, 22o, 223, 225, 226, 29rr 3r3, 3t4r 35Or 35rr 396 Crowder, R. G.r 2e,6., 35r Cullen, f. K., 342 Dagnall, P. R., r49, 366 Dale, ff. C. A., r99, 2t9, 2zo, 229, 3or, 35r Dallett, K. M., T99r 35r Daniel, R. S., 356 Dargus, ff. D., r37r 35r Dardano, f. F., z8o, 35r Darrow, C. S7., 2691 35r Davidoff, M. D., 385 Davies, D. R., 3r9, 35r Davies, M. fI., 3r9, 32or 35r Davis, D. R.e 252, 254, 255, 276, z9r, 327,35r, 3Sz Davis, J. EI., 33or 379 Davis, R., 85, 86, 9o, ro8, ro9, trz, 3or, 352 Davis, R. C., 79t 352 Davis, S. !tr., 25t, 352 Deane, G. 8., 2To, 352 Decker, L. R., 34, 377 Dees, Valerie, 3c2t 352, 37o Deese, I.r zr3t 225:275, 276, 352 Deining€rr R. L., r86, 355 Denegre, J., 961 393 Denenberg, V. ff., 27tr 3Sz Denny, J. P., 96, 32t, 352, 384 Denny, M. R., 3o3, 352 Denny-Browne D., 246, 352 Derosa, D. Y., 372 Deutsch, D., To2,352 Deutsch, f. A., ro2, 352 Diesenhaus, FI. I., 32rr 36t Diikstra, Sanne, zoz, 337 DiU, D. B., 353 Dimond, S. J., r33, 136, 3Sz Dinnerstein, A. f., r7r, 359 Dixon, N. F., z49r 3S9 DodsoD, f. D., z7or 393 Doherty, M. E., 30, 3Sz Donders, F. C., 60, 88, 353 Dooley, R. P., 3 rzt 353 Doorne, ff. van, t34r 37r Douglas, C. G.r 2431 353 Downing, L., 361 376 Downs, Sylvia M., 2951 34\ 348 Dozier, F., 366 Drazin, D. H., 70, t23t r24r 3S3 Drew, G. C., 252 Dudley, N. A., 283,353 Duffy, 8.,264, 353 Index 4t2 Duncan, C. P.,2891 353 Dyal, f . A., 27rr 3a2r 3o3, 3o4,3o7, 353, l8+ Eagle, M. N., 3or, 353 Eade, A. 8., 14 Eason, R. G., 262, 263, z8o, 3o8, 353' 382 Easterby, R. S., r 6r, 353, 383 Eayrs, J. T., 3r8, 353 Eccles, f. C., 272t 353 Edwards, 8., t6zr 353 Edwards, Ff. T., 243, 353 Edwards, !7'., 36, 353 Egan, f. P., 47r 99, 354 Elithom, A., ro8, rr3, tr4, rz2) 354, 359t 365 Elliot, P. B., 461 354 Elliott, R.r z7r, 354 Ellis, D. S., 2761 3o8, 36o Ellis, K., ro3, 36r El-Temamy, M. A. 4, r44,354 Emmerich, D. S., 23o, 234, 354, 379 Engen, T., 40, 368 Entwisle, D. G., r43, 374 Eriksen, C. \[., 30, 44, zoz) 229, 23r, 3541 384 Estes, !7. K., 3or, 354 Ettema, f. H., r35, 364 Evans, S. Ef., r75, 354 Eysenck, H. f., 3r8, 354, 355 Farber, I. E., 384 Feallock, f. B., 368 Fechner, G. T.r z8r 29 Feehrer, C. E., 89, 324 Fennell, Eileen, 34o Fernberger, S. !tr., 37o Ficks, L., 43r 377 Fine, B. f ., 3r9r 355 Fisher, R. A., 33, r48, 355 Fitts, P. M., 661 72, 74r 82r 84, go, g5, r43t r44, r45, 146, r4g, r5o, r5rr r53, t54, 16o, 176, r83, 186, 339, 3M,355, 374 Fleishman, E. A., 286, 2891 355 Floyd, !7. F., 24rr 3SS Forbes, S. M., 386 Foreman, Sally, 3o3, 358 Forrest, D. I7., 248, 27or 355 Forrin, B., 88, 93, 355, 372 Foster, Harriet, 90, 356 Fowler, B., 7or 356 Fowler, F., 374 Fox, R,, 366 Fox, R. fI., z8t, 356 Fraisse, P., gS, roz., ro8, r ro, 2o3, 2r3r 356 Fraser, D. C., 2oz,2o3, 275, 356 Fraser, f. A., z\z, 283, 327, 392t 393 Freedman, N. L., 27o, 3261 3j6 Freedman, S. f ., r 84, 363, 364 Freeman, G. L., 262, 264, 266, 26Z, 27o, 356 Freeman, P. R., 349 Frick, F. C., 43r 365 Friedman, M. I., 293, 356 Friedman, S. M., t8o, 359 Furneaux, I7. D., 3r9r 356 Gabb, f. 8., 258, z6or 296, 3go Gagne, R. M., 339 Galanter, E., 37r Galloway, \U7. D.r 346 Garner, S7. R., 66, r75, 237, 33rr 356 Garvey, I7. D., r33, t8r, r83, 186, r9r, 356, 357, 3661 368, 386 Gates, A. I., zoo,294, 357 Craudry, 8., 3ro, 357 Gedye, f . L., 247, 34r Geer, J. P. van der, r7S, 3SZ Geffen, Gina, ror, 387 Gibbs, C. 8., r39, r44, 276, 3o8, 3rrr 3461 357 Gibson, f. f., t69, \7ot r72, 2rZ, 357 Gilbert, R. T[., 3o5, 35o Gilden, L., 347r 35o Glickman, S. 8., r97r 3S7 Glucksberg, S., 234 t 357 Goggin, Judith, 29zt 3or, 3TT Crolby, C. Str., 338 Crold, Ceciller ro3r 388 Goldenbarun, D. M., 354 Goldman, ]osephine, 357 Goldman-Eisler, Friedat t27r 357, 36o Indcx Croldsmith, R., 356 Croldstein, D. A., 3t2, 357 Goldstein, I. L., 363 Goldstein, M., 3o7t 357 Croodeve, P. f., r4o t t42t r43, t44t r5o, 35r Gordon, I., 89, 344 413 Harvey, S., 347 [Iaslerud, G. M., ror, 389 HautS G. T., 2721 3Sg Hayden, D. L.r 354 Hayes, \tr. ff., 38o Hayrood, H. C.r 3zor 359 Hebb, D. O., r97, 264, 265, 272, Gottsdanker, R., r 19, 358 Crould, J., r84, 358 Crould, J. D., r38, 358 Crrandiean, E., 25o, z5r, 358 Heise, G. A., 37t 57, 358 Greenbergr G. Z.r 3S4 Greenspoon, f., 3o3, 358, 38o Gregory, Margare1 34, 47, 7c,,98, Henderson, A., t27, 360 Henderson, f. G., r4r 360 Gray, J. A., 23or 358 Green, D. M., 3r, 45, 47, 49t 55, ror, tzo, t22, 2tg, 229, 23O, 23r, 275, 278, 3451 35r Gregory, R. L., 29r 358., 38o Griew, S., 14, 671 8zr 2rz, 3221 358 Grim, P. F., 2641 35g Grindley, G. C.r 3o2, 352, 37o Grossb€rg, M., 59, 378 Grossmsrr, f., 362 Gruber, Ff. E., r7tr 3S9 Guilfoyle, G., 347 Gullahorn, f. E., 33o, 3Sg Gullahorn, J. T., 33o, 3Sg Haber, M. M. t 327, 3g3 Haber, R. N., 48r 359 Hafer, Brenna M., 356 Hake, FI. V., 3e,, 44r 66, 354, 356, 38o Hale, D. J., 8o, 359 Hall, 8.r 352 HalI, T. J., z8tr 337 Halliday, A. M., ro8, r 13, 3Sg Hamacher, Iane H., 34r Hammerton, M., t37, t4r 3Sg Hampton, f. F. G., 356 Harcourt, R. A. F., 333, 3Sg Harcum, E. R., r8o, 359 Hardesty, D. L.,276, 342, 3Sg Harleg V., 383 Harris, C. S., 32or 3Sg HarrisoD, G. 1., 224, 359 Harter, N.e rt, rg2, 346 Hartline, fI. K., 79, 3Sg 277, Z8O, 287r 327t 360 Hebron, Miriam 8.r 324., 360 Hecht, Elizabeth, z8o, 365 Helrnholtz, f{. von 28 Helmstadter, G. C., 2761 3o8, 36o Helson, ff., 43t tt9, 36o Hemingway, Aq 2431 360 HenrroD, V. A. C., 39r 47r 48, 50, 5r Henneulan, R. ff., 368, 3Zg Henri, Y., 2r6t 343 Henry, F. M., t37r 36o Henshaw, E. M., 2941 360 Fleron, A., r33 , 2or, 238, 3451 360 Herrington, R. N., 3 t9, 348 Hershenson, M., 48r 359 Hick, S7. E., 6tr 63, 64, 65, 661 7t, 72, 73, 76, 78, 82, 84r 86, 9o, ro8, rrr, rr3, 116, 16o, t6z, 36e,,36r Hilgendorf, Linden, 67, 87, 36r HiU, F., 34r Hille, Barbart A., 2o4r 34g Hillix, \[. A., t7S, z95r 36r Hiorns, R. \[., 34r Hirsh, I. J., 99r 36r Hochberg, f., 165, t66, r7r, 36r Hockey, G. R. J., 3r9r 35r Hodge, M. ff., 4r, 43r 36t Hoffinan, Linda S., 354 Hogan, ff. P.r 346 Hogan, J. A., 213,36t Hogan, M. f., 3 tg, 36r Hohle, R. Ef., 35, 36r Holding, D. fI., z99r 3rrr 3611 3To Holman, P., 2941 36o Eforn, Rheba, t75, 34o Hovland, C. 1., z89r 37z Howard, K. I.r 32r, 36r Howard, T. C., 36, 36t Index 414 Howarth, C. I., lo3, 36r ffowe, M. J. A.r 2o4r 2o8r 362 Howell, Itr. C., 66, 362,363 Howland, D., r39,362 Hubel, D. EI., t6z, 362 Hughes, I. M., 50, 55, 362 Hulbert, S. F., 27o, 362 Hulicka, Irene M., 29o, 362 Hull, A. f., 2o4r 22or 2241 3391 349 Hull, C. L., 324, 326, 362 Humes, J. M., 337 fftrnt, D. P., 3o5, 362 Flunt, 8., 35o Hurwitz, L, f ., 98, 362 H5mran, R., 65, 671 73r 82r 861 87, 362 Iida, II., 751 372 Inglis, 1., zo6t 2o7t 292, 362 Irby, T. S., 3M Irion, A. L., z6or 2861 2921 362t 369 Irwin, I. McQ.r 3oo, 37r Kaplan, Ira T., 90, 3641 37o Kaplan, S., 3ror 365 Kappauf, !tr. E., 2761 364 Karas, G. G., 27rt 352 Karlin, f. E., 3T3r 3T6 Karlin, L., 3t, 69, 79, 84, 85, tz3, 306, 364 Karsh, R., 357, 37rt 372 Kassum, D. A.r 2r4t 2t9r 364 Kaswan, f. V., 58, 3o3, 3641 374 Katz, D., r73, 2481 364 Katz, L., 36, 364 Katz, M. S., 3o5, 364 Kaufman, FI., 87, 3641 366 I(aufman, R. A.r 2r3, 225, 352 Kay, fI., r24, r84, r87, zo8, 2o9, 2rr, 2t2) 23O, 232, 234, 259, 296, 297, 298, 3o7t 338, 364, 365 Kearney, O. F., 392 Jaffee, S., 353 Jakobovits, L. A., 2581 366 Keller, F. S., 3o4, 365 Kendor, A., 33o, 365 Kent, G. \f., 338 Keppel, G., 377 Kerr, M., ro8, r 13, tr4, 359, 365 Ketchel, Rhoda,384 Kimotsuki, K., r37, 365 King, Pearl ff. M., 288, 365 Jarrard, L. 8,r 245, 363 Kirk, R. E., z8or 365 Jack, Ollie, 225, 37o Jacobs, J., r98, 224, 232, l6E ]acobson, E., 266, 363 James, M., l8g Jaques, 8., 323, 363 ]eeves, M. A., 8t,237, 363 ]enkins, '!?'. L, T44,363 Jenkins, !7. O., r39 t 14% 363 Jerome, E. 4.,236, 363 Joffe, R., 256, 257t z8S, 342 fohn, I. D., 4Tt rr9,363 Johnson, H. 1., zoz, 354 JohnsoD, L. B., 82, t8o, 2tz, 224, 377 Johnston, W. 4.r 277, 363 Jones, 4., 3271 363 ]ones, M. B., 342 Jong, f . R. de, 3 B, 363 Iudd, B. R., 3Sz Kalil, R. E., r84, 3631 364 Kalsbeek, J. Str, H., r33, r35, 136, 364,38r Kanfer, F. H., 38o Kinsbourne, M., 389 Kirchner, !0'. K, zr2t 292, 365 I(leinsmith, L. f., 3ro, 365 Klemmer, E. T., 43, 69, 70, t23t t8o, 2291 365 Klirg, J. !7., 32r, 365 Knatr, P. R., 377 Knapp, Barbara, 2gr, 293, 295, 366 IGright, A. A., 75r BS, t49, 366 Knowles, \V. B., r8r, 186, 356 r 366 Koch, A. C. E.r 2431 353 Koenig, Isolde D. V., 34\ Konick, A. F., r99r 372, 377 Koplin, f. H., rr9r 366 I(orn, J. H., 2t9r 366 Kornblum, S., ro9, 366 Koster, \Utr. G., Io8, Iogr II4, 366 Kotovsky, K., 2381 382 Kreidler, D. L, 66, 362 Krendel, E. S., 14, 37o Kroener, Susan, roo, 376 Indcx 415 Krudis, B. R., 325, 374 Lippold, O. C. f ., 243, 2461 368 La Berg€, D. L.r 92r 23t, 366, g6l Livson, Florine t 379 Lloyd, D. P. C.r 244, 368 Lloyd, K. E., 2241 368 Kruegar, S7. C. F., 2481 366 LaceS Beatrice C., 32rt 366 Lacey, f. I., 32r, 366 Lachman, R., 2251 366 Lally, f. R., 34o Lamb, 1., 87, 366 Lambert, !f. 8., 258, 366 LaminB, D. R. J., 36, 50, 366 L*9, P. f., 32or 367 Langdor, J. N., 283,393 Lankford, Ff. G, 342 Lappin, J. S., 2z9r 3S4 I-aszlo, Judith I., r 39, 367 Lauer, A. R., 284, 16l Laughery, K. R., 37zr 385 Lavery, J. J., 3o4r 3o7r 36T Lawrence, Catherine, ro8, rr4, r22, 354 Lawrence, D. H., 23Tr 36T Lawson, Everdina A., ror ,2251 367 Lawson, J. S., 369 Lee, L. Charlotte, 3ror 32\ 367 Lehn, Ruth van, 366 Lehr, D. f., 2751 2761 34r Leonard, f. A.r74r 8o, 83, tr2rr77t r8r, 29o, 337,355, 16l Leopold, F. F., r98, 224t 3461 38r Leshner, S. S., 326, 362 Leuba, fI. R., 33r, 367 Levelt, Itr. f. M., t71r 3ST Levin, I. P., 3o9r 36T L.1ry, C. M., 342 L.olf, P.r 3zor 367 Levy, R. M., 87r 364 Lewis, Judith L.r 34r Lewis, M., 3251 367 Lewis, R. E. F., 3r3, 362 Lichten, S7., 37r Lichtenstein, M., 69, 337 Licklider, f. C. R., 99r 367 Liddell, ff. S.r z7z, 368 Lincoln, R. S., 3o6, 368 Lindley, R. ff., 2oo, 2t9r 3or, 366, 368, 38r Lindley, S. 8.,2681 348 LindsaS P. ff., 386 Lindsley, D. 8., 2691 368 Lipsitt, L. P., 40, 27rt 3411 368 Locke, E. A., 3o8, 368 Loeb, M., 275, zT8, 3431 368 I-oehlin, f. C., 33o, 368 Loess, H., r99r 3orr 372, 379 Lomnicki, Z. A., t39r 3Ts Long, E. R., 95, 368, 379 Lorge, L, 294, 3o4r 368 Lovaas, O. I., 3ro, 32rr 368 Loveless, N. E., r 89, 369 Lubin, A.r 39z Luce, R. D., 76, 94r 348 Lnnd, M. \f. t 3Tz Lrrndervold, Arne, 246, E6g Luria, I., 392 McAlister, E., 165, t66, t7r, 36t McAllister, D., 289, 369 McCall, R. 1., 324, 369 MacCaslin, Eugene t 29tt 369 McCormack, P. D., 2741 275, 369 McCog !tr. K., 54r 369 McC;ary, f. I7., 383 Mace, C. A., 3o8, 369 McElheran, !7. G., 2751 369 McFann, H. H., 384 McFarland, R. A., 2841 369 McGeoch, f. A., z86t 292t 369 McGhie, A., 2281 369 McGuiBsnr F. f., z9r, 3o3, 3o5, 369 Mackay, C. K.,267, 385 MacKay, D. M., 561 369 McKey, Molly I., 385 Mackwofth, fane F., r 28, zo8r zr2, 22gr 234, 278, 27g, 36g, 37o Mackworth, N. H., t9, r28, t6z, 2r2, 234, 273, 274t 275, Z8t, 34or 37o McNicol, D., 2zo, 2zz, 222, 3To McPherson, Sandra, 372 Macpherson, S. f., 3o4, 3o7t 3o8, 37q^ Macrae, A. V., 2991 36r, 37o McRelmolds, P ., 2o3, 37o McRuer, D. T., 14, 3To Index 4I.6 Mahneke, A., 249, 279, 34r Malmo, R. 8,264,37o Margaria, R., 353 Margrain, Susan, zor, 37o Marill, T., ro8, rr2, rr4, 37o Marks, M. R., 2251 37o Martin, P. R., 2or, 37o Martz, R. L., z74r 37r Marx, M. H., 2951 36r Mayzner, M. S., r75, 387 Melton, A. I7., 3oor 37r Merkel, f., 6tr 73r 8z, 37t Merton, P. A.r 243t 37r Meskil, A., 35o Metlay, V., 3641 37o Michaels, R. M., 27o Michon, f. A., r 34, zz9, 3Tr Michotte, 4, 24, 17 4, 37r Micko, H. C., z8tr 37T Miller, G. A., 2r, 4e,, 43, 95, 96, ro2, r79, 2t7, 225, 238, 37r Miller, f., 95, 37t Miller, f. G., r79, 2r7r 3r8, 388 Mingag Rosemary, 365 Mira, 8.,269,37r Mitchell, M. f. fI., r89, r9r, 37r Mitchell, R. F., 94, 377 Mitnick, L. L., r83, 357 Montpellier, G. de, r52, r95, 37r Monty, R. A., 234, 357, 37r, 372, 385 Moore, 8., 34r Moray, N., 66, roo, 229, 352, 372 Morgan, C. T., r37r 3r8, 372 Morikiyo, Y., 75r 3Tz Morin, R. E., 82, 88, 9r, 93, 2tt, 3o5, 3551 372 Morrisett, L., 289, 372 Mortenson, F. f., r99r 37z Moseley, A. L.,284, 369 Mote, F. A., 338 Mottram, V. ff., 3r8, 372 Mowbrag G. ff., 83, 84r 89, t32, 372t 373 Mueser, G. 8.r 233, 393 Munson, \f. A., 3 r, 373 Murdock, B. 8., 29, 3e,, r33, zo3, 2cl6, zo8, 2to, zrr, 2t3, 226, 228,3orr 373 Murphn D. B., 383 Mtrrray, Catherine S., 48, 376 Mnrray, D. 1,, 2oo, 229, 373 Mnrrell, K. F. H., r37, t4o, r43t r89, 2551 3731 374 Mussina, Carolyn M., 34o Myers, J. L., 36, 385 Myers, T. I., 3z7t 383 Nakamurs, C. Y., 3o3 t 325, 374 Namikas, E. f., 306, 338 Naylor, f. C., 29T, 374 Neisser, ff., 9ot 374 Neumann, Eva, 288, 374 Newlin, E. P., 366 Newman, E. 8., r8o,374 Newman, R. C.r 36T NewtoD, f. M., 3r2r 353t 357 Nickerson, R. S., 81, 89, 9or 93, ro8, t23r 374 Nishioka, N., z8o, 374 Noble, M. E., r33, t39, t43, 339, 362, 374, 387 Norman, D. A., r 13, r99t 2o4t zo8, 2ro, 216, 375t 389 Norris, A. H., 39o North, f. D., T39, t44r 37S Nuthmann, C., 3o8, 382 Oldfield, R. C.r 27r 8z, t79, 375 Oldroyd, C. R., 378 Olson, M. \U(/., r44, 363 Oostlander, A. M., 9e,, 375 Oppenshaw, f. \[., 347 Osborne, E. E.r z82, 375 Paillard, f., r37t 16o, 3TS Palola, E. G., 3ro, 38r Parducci, A., 43, 375 Parker, f. F., 286, 3SS Parks, T. E., z3r, 3Ts Parrish, f. M.tz24t 35o Peak, G., 35o Perret, 8,, z5o, 25rt 358 Persons, R. S7., 34o Peters, R. W., roo, 375 Peters, S7., rp, t44r 3T6 Petersen, P. G, 379 Petersor, f . R., r44 t r49, r5rr 355 Peterson, L. R., roo, r98, zro, 316 Petrie, 4,, 3271 376 Indcx Pew, R. S7., r95, 376 Phillips, Shirley, 116, 3lg Pierce, f. R., 84, 85, 376 Pierone H.e 58, 376 Pierrel, RosemarJr, 48, 376 Pierson, \[. R., r37, tM, 376 Pillsbury, \f. B.r 2el6, 376 Pinneo, L. R., 32, 263, 376 Pitz, G. F., 36, 376 Polito, F. da, 3orr 354 Pollack, I., 34, 4% 4\ 42, 43t 82, 92, ro3, l8o, zot, 2o3, 2cl6, 2t2r 224, 36r, 376, 377 Poock, G. K., 3gt Posner, M. I., 94, r98, r99, zo2, 237,288, 377 Postman, L, 96, 2r9, 292, 293, 3or, 377 Poulton, E. C., 15, 16, 99tu 6, r33, r38, zo8, 2o9, zr2, 2t3, zZ4, 346, 3651 378 Powe, Str. E., 2761 364 Pribram, K. H.r 37l Price, R. Ef., 3r8, 378 Provins, K. A., r39, 14\ 34\ 378 Pugh, L. A., 27or 378 Quilter, R. E.r 274, 385 Raab, D. H., 58, 59, 378 Rabbitt, P. M. A., 8t, gz, gS, r:6, \r7,2Ogr 378, 379 Radford, Barbara K., t49t 355 Raffel, Gertru de, zt7, 357 Rapin, Isabelle, 347 Rapoport, A.r 76, 379 Rappaport, M., 3Ss Ratliff, R. G., 384 Ray, T. S., 378 Ra1l, S7. S., 27r, 379 Redfearn, J. !7. T., 368 Reichard, Suzanne, 3zz, 37g Reid, C.r 244t 379 Reid, L. S., 368, 3Tg Renkin, A., 8or 3p Restle, F., 234., 33or 3Tg Rey, J. P., 25Tr 3Tg Rey, P.r 25Tt 379 Reynolds, B., 306, 3r3, 3Tg Reynolds, D., r22, r24r 37g 4t7 Relmolds, J. H.r 293, 356 Rhoades, M. V., 83, 373 Rich, S., 289, 355 Richards, f. M., 33o, 379 Richardson, Patricia, 2zS, 3Tg Riedel, Str. Str. t 3zrt 379 Rittenhouse, C. E., 3o7, 3ST Robbin, f. S., 344 Robinson, G., 3or, 379 RobinsoD, f. S., 95, 38o Rodgers, D. A., r3T, 386 Rodwan, A. S., 44, 38o Rogers, D. E., 36o Rokeach, M., 352 Rosenquist, H. S., 293, 306, 343, 380 Ross, Helen 8., 29r 38o Ross, S., 39r Rossman, Ellen t r99, 3TT Rubin, G., 3r3, 38o Rubinstein, L., ro8, 38o Ruch, T. C., t37r 38o Russell, I7. R., 3ro, 38o Ryan, F. J., 3o3, 342 Ryan, 1., 222., 38o Saal, !7'. vom, 226, 373 Salapatek, P. H., 34r Saldantra, E. L,249., 38o Saltzman, f. J., 3o3, 38o Sampson, H., 23or 38o Samuel, f, A.r 274, 389 Sanders, A. F., r t4, tzo, t34, 293, 38o San Giuliano, R. A.,346 Sant, C. van, 358 Sarason, I. G., 3ror 38r Satz, P., 34o Saufle5 !tr. ff., 2481 38r Schaffer, Amy, r38, 358 Schaub, G. R., 2oo, 38r Schiff, ro3, 38r Schlosberg, F{.e r34t r74r 286, 32r, 365, 392 Schmidt, E. A.r 275., 368 Schneider, R., 339 Schoenberger, R. \[., 3Sg SchouteDr f. F., 49, 57r 661 79, r33t r52, r53, r54r 38r Schulman, A. l.r 3S4 Indcx 418 Schwab, R. S., 245, 38r Searle, L. V., t39, r43r 38r Seeger, C. M., r83, 3Ss Seibel, R., 80, 2161 38r Seidenstein, S., r38, 38r Selfridge, Jennifer, 225, 3Tr Selye, H,r 272., 38r Sengstake, C. B., rl5r 38r Sewall, Susan T., 36, 385 Seyffarth, H., 2461 38r Seymour, T7. D., 288 ,29rt 3r3r 38r Shallice, T., 50, 54r 38r Shanno[, C. E., r 3, 382 Shapin, M. I., z6t, 342 Sheenan, Maureen M., zt6,382 Shelly, Carollm, r33t 339 Shelly, M. !tr., 3o5, 382 Shepard, R. I7., 216, 382 Sherringtonr C., 248, 382 Sherwood, f. f., 3o9, 3ror 382 Shipley, Elizabeth F., 385 Shock, N. Itr., 2591 3M, 39o Sidowski, J. 8., 3o8, 382 Siegel, A. f ., 33o, 382 Silvermor, J., 32r, 39o Silverstein, A, 377 Simon, Betty P., r 52, T95, 382 Simon, H. A., 2381 382 Simon, J. R., rS2, r95, 382 Simonson, E., 24rr z5or 25t, 382 $ingere f . L., z74r 338 Singleton, !tr. T., r37, 21tt zS3, 27r, 284, 2grr 3O5, 3r5, 329, 3821 383 Sipowicz, R. R.,276, 383 Skarbek, A., 36o Slack, C. !7., 2861 383 Slamecka, N. f., 48, 3or, 383 Slater-Hammel, A. T., ro8, rr4, 383 Smith, E. E., 93, 383 Smith, K. LJ., r38, r12t r84, r95t 3r3, 358, 38o, 383, 3871 389 Smith, L. A., r37r 383 Smith, M., 3r, 383 Smith, Maril5m C., ro8, r ro, T2o, r22, l8s Smith, S., 28o, 327, 383 Smith, \P'. M., rro, r38, r84, 383 Solomoll, P., 376 Solomons, L. M.e z7r 384 Spence, K. W., 3ro, 32% 32\ 384 Spencer, f., t6z, r85, 384 Sperling, G.5 229, z3rt 232, 339, 384 Spielberg€rr C. D., 96, 2T6, 32o, 359, l8+ Spitz, ff. FI., 4e,, 384 Spong, P.r z3o., 38o Stabler, f. R., 27rr 384 Stager, P., 33o, 384 Standfast, Sus aort, 347 Staniland, A. C., rZ5, 384 Stanley, R., 383 Stark, Karen, 377 Stauffacher, J. C., 3o9r 384 Steele, M., 39r Steffy, R. A., 23r, 354, 18+ Steger, J. A., r 19, 360 Steinman, Alberta, 55, 384 Stennett, R. G.,264., 385 Stenso[, ff. H., 337 Sterns, H., 362 Stock, F. G. L,r 393 Stone, G. C., 82, 385 Stone, M., Sor TTr 385 Stroud, f. B., 3o9, 3ror 385 Stultz, Y., 372 Suci, G. J., 67, 82r 385 Suddon, Florence H., 3o4, 3oT, 367 Suhr, V. !7., 284, 16l Sullivan, S. A, 347 Snrwillo, W'. S7., 2741 385 Sutherland, N. S., 3Sz Sutton, S., 347 Swart, H. de, 9c, 375 Swets, f. A., 2ot 3rt 34t 36t 47, 49, 55, 57r 358, 385 Swink, I., 387 Switzer, G., 82, 84r 9or 355 Sykes, R. N., r35, 1361 364 Sylvester, Anne, 2e,6, 376 Symonds, C., r97r 385 Symons, f. R.,267, 385 Szafran, f., 82, t84, 3trr 35o, 385 Takakuwa, E., 2571 385 Tanner, S7. P.r 2or 3r, 358, 385 Tarte, R. D., 3ror 389 Indcx Taub, fI. A., 36, z34r 3T\ 3221 385 Taylor, A. M., 661 372 Taylor, D, fI., 89, z7or 386 Taylor, F. V., r33, r37t r39, r43, rM, rgr, 3o4, 3571 38r, 386 Taylor, J., 384 Taylor, Janet A., 3zo, 386 Taylor, M. M., 49t 66, 72t 218, 37or 386 Tecce, f. J., 27r, 32rt 386 TeeI K. S., 288, 347 Teichner, !7. ff., 38r 419 Uhr, L., 3r8, 388 Ulehla, Z. 1.r 36, 388 Ulich, 8.r 295., 388 LJnderwood, B. 1., 293., 388 Vaughan, ff. G., 35o Vernon, ff. M,, z&z, 283, 284, 388 Verville, E., 96, 388 Vickers, D., 39r 5or 54, SS, S7t T2t 169, r7or 38r, 388 Telford, C. !7., 106, 386 Vince, Margaret A., 106, rro, rr5, 116, rr7, rr8, r2Z, tz&, t4r, r42, r89, r9r, 2r3, 256, 37r, Thiessen, D. D., 2721 386 Viteles, M., 24rr 389 Volkmann, f., 43r 387 Terebinski, S. f., 343 Testa, D. fI., 27rr 386 Thackrsy, R. I., 359 Thomas, E. A. C., r24r 386 Thompson, L. \[., 79t 3M Thorndike, E. L., 3o2, 3o4, 368, 386 Thouless, R. H., r72r 386 Thnrstone, L. L., 27,386 Thwing, E. I.r 3S4 Thylen, J. O., r9r, l8Z Tickner, A. H., r 37, 359 Togrol, B., 3r8, 338 Topper, J. T.r 325., 386 Trask, Frances P., 23or 3g3 Trebra, Patricia von, 3r3r 38o, l8l Trefts, Jeanne L.r 354 Treisman, Anne M., 66, 83, 93,t 99t roo, ro3, rr5, 2261 3Orr 352, EBI Treisman, M., 38, 362, l8Z Tresselt, M. E., 43, r75, l8Z Trites, D. K., 359 Trowbridge, M. ff., 3o5, 387 Troxell, Nola, 372 Trumbo, D., r33, 359t 3741 387 Tsao, f. C., 293, 387 Tucker, !7. A., 322., 358 Tulving, E., ro3, 2o8, 3821 388 Tnne, G. S., r33r 388 Tuntnri, A. R., 40, 388 Turnage, T. W,., 377 Turvey, M. T., 2or, 388 Tustin, A., 14, 388 Tuttle, Abigail Y., 225, 366 Tweedy, f. R., 92, 366 388, 389 Voss, f. F., 379 Vuco, J., 368 Itrald, A., 13, g8g STalker, E. L., 3ro t 325t 389 \trallac€, f., 2o3r 3r8, 389 Wallace, Jean G., 48, 96, 389 \[allis, C. P., 58, 338, 389 Vallis, D.r 2T4, 389 !7dter, A. A.r 346 lfard, N., 2451 389 !7are, J. R., 274, 34% 383 \[arne, C. I., 258, 34o \[arren, C. 8., 374 Sfarren, f. M., 289, 3.46 l[ar:rington, Elizabeth K.e 224, 226, g8g \[aters, L. K., 29r, 3M Watts, T. R., 38, 387 ITaugh, Nancy C., 2o3, 2o4r 2o8, 2161 38g Sfawman, R. I., 35r ITeaver, I[., t3, 382 !7ebster, R. G., ror, 389 \[edderbtrrn, A, A. I.r 23o., 358 S7eene, P. L., r8o, 389 lTehrkamp, R., r52, T95r 3r3r 389 STeichel, Rosemarie, 343 \[einer, 8., 325, g8g Weinstein, M., 355 Veiss, A. D., r24, r32r 365, g8g !7eiss, B., r39, 39o \[eiss, R. L., 32rr 39o Indcx 42g^ \[elford, A. T., 14, t6, 17, rg,22, 23, 32t 52r 8r, tO7, rrO, rI3, rr7, rr8, T27, t28, 146, r5rr r52t r53, r55, 184, r85, r87, r92, r95, t96, zrt, 235, 24t, lfinnick, STilma A., 34r 3gz \trolf, J. f., 33o, 382 lfolin, B. R., 343 lfolpe, G., 355 Woodhead, Mtrriel t r34, 224t 392 $felford, N. T., r95, 4o7 \floodrowr H., 69, 392 \[oodworth, R. S., r rr t34t t4ot r4r, r42, r44, r57, r74t 286, \Mertheimer, M., T64, 168 $7right, J. M. vorl, 294, 297, 298, 258, z6o, 265, 2961 3rr, 322t 33o, 355, 36r, 385, 38g, 3go Tfenborne, A. A., t42, t44r 376 !7est, L. f., 2891 39t S7esthoff, J. M.e r52, r53, 39r Weston, H. C.r 2491 39r White, C. T., z6z1 3S3 \[hite, R. !tr., 3241 39r \[hite, S. FI., 2641 359 Vhitfield, D. f., 383 S7hittenb*g, f. A.e zT4, zBt, 39r lTickelgrenr \tr. A., T99, 2or.) 2ro, 22O,22rr 226,3751 39r !7iener, E. L.r zBr, 39r 324, 392 392 Wyatt, S., 282, 283, 284, 3z7t 392t 393 !7ylie, Ruth C., 339 Yamatrira, J., 374 Yates, A. J., ror, rro, 393 Yates, F., 33, r48, 3Ss Yensen, R., 2461 393 Yerkes, R. M., 27or 393 Yntems, D. 8., 23o, 2331 393 S7iener, N., 13, 39r Yourg, P., 3o2r 339, Young, S., 58r 364 Ifilkinson, H. Jean, 363 Wilkinson, R. T., to2, 27o, 274t Zaikowski, M. M., 363 Zangwll, O, L., 225, 296, 393 !7iesel, T. N., t6zr 362 275, Z8tr 39rr 392 Willianrs, A. C., 3o6, 392 Williams, fI. L, 275r z&t, 392 lTilliams, Iudith A., 8r, 392 Wilson, Edna A., 383 lfilson, S7. f., 353 \fingfield, A., 82, 375 Zarcmba, S. K.r 375 Zeaman, D., 961 393 Zinvry, G. H., 27o, 393 Zolmarr., f. F., 386 Zubek, f, P., 3z7r 393 Zuckerman, M. t 327t 393 Ztrkor, S7. J., 392 Subjea Index a-reaction, 6o absolute judgment, 4o-3 absolute pitch, 4ot 3r5 boredorrlr r9r 24Tr 33o brain injury, zS8, z6t abstraction, t6z accidents, 282, 284, 3rg acoustic confusion, to4, t97r z2o activation, 19, 247, z6z-73, z8o-r, 3o8, 3r9,3221 3251 327 adaptationt 43t 247, z8o after-effects, 2641 2g3 neural, 2rt 97 visual, 229 sge, 16, 23, 98, 196, zrz, 2354, 25o,258, 272r zgz air-traffic controllers, 272 Ames room, r7o anagramsr r75 anoxia, 259 anticipation, z2S anxietyt 247t 255, 27rr 3Og, 32c. 32r aphasia, 239 apraxia, 239 athletic enduran@,243 attentiorrr rgr rg8, 2r7r 275 resEiction of, 253 authoritarianismr 3 U t 333 'automatic' performance, r 12, tg3 automation, r8o autonomic activity t 2ot z6z, z72t 3r8 averages, estimation of, t6z b-reaction, 6l F, 3z-8, ror, r23, t35, 2ro, 25r, 268, 27or 3o3, 3c9, 397 ballistic action, 15, 22t r4o, t57, 16o, t96r 29o benzedrine, 28r c-reastion, 88-go, 98, toz Cambridge Cockpit t 252, z8r capacity,2o-t, 247r 318, 324 limited channel, 16, 265, 3zg spare, r34 capstan-lathe operators, 29r car driving t r34t z6t, z7o car radio t r34 'cerebral dictionary', ro3, 226, 293, 30r choice, 18, 6r-87, t76 distinction from identification, 8t+q 'churrks't rT9, 2rT classification, zl compatibility, see display-control relationships compensation, 23t rg6, z8a speed and accuracy, 66,266., 3r8, 322 complexity, 97, t6o computer analogy- r3r r 8, 24, ro5, z3Z, z38r 3r5 concept formation, t6z, 2341 48 conceptual frameworks, 2r-4, r9r, 237,289 confidence levels, 3o, 34, 37 confusion function, 29, 53ar 223, 396 consoles, r8o constancyr perceptual, t7z @nstant method 38 constants, extraction of, 18, rg4 continuity of change, 16Z of line 165 continuous performance, tzfig controls, effects of, t8.yz blocking, 255-7, z6r, z7T body temperature, z8r, 3r9 optimtun sensitivity of, t44 42r InCex 422 conveyor lines, n8 cramps, writer's and telegraphist's, 246 critical flicker frequen*,249, z6t crowds, behaviour of, 332 cutoff in signal-detection theory, 324 cybernetic approach to skill, $-r9 d', 3z-8, 48, 53, 66, ror, zro, 25o, 2681 3o3, 397 deafrress, 322 decay theory in short-term memorY, 202-4 decision theory, 13 delegation, fi4 delinqu€ocy, 3zs dichotic [stening, zo6, 2271 23o digit-symbol substitution, r79, 256 discovery method in uaining, 295 discrimination, 2e, 27-59, 93, r33, r83, 2671 3rz errors b, 54 limits of, 55 multi-dimensional, 43-T multipler 39-47 Vickers' model, 56 display-control relationships, r 8, 24, 82-7, 9e,, r33, t8onz, 289, 299 distance perception, fi8-72 distractability, 256 diurnal rhythm, 283, 3t9 'dominant details', t74 drugs, 25o, 31 8 dual-task studies, t324, zo6, 274 economy in perception, 24, t6z-79 in performance, t8l EEG, rozr 263 electro-conrnrlsive therapy, r97 emotion,2c,, z6z endocrine functions, 31 8 engineering drawings, r85 ergograph, 24rr 2M errors, correction of, r 16 discrimination, 54 movement, I'47 persistent, 296-3oo reaction times, 65, 7r serial learning, 30 expectanc!, 24, 7r, 77, 79, 276 extraversion-introversion, 3t8-zo, 326 eye-strain, 249 facilitatory effect, 59,2261 263, 265 failure, effect of, 326 false positives, 33: 46, 268, 3o9 false reactions, 67 familiarity, effects of, 84, 85, 87, 93, 95, rO3, r7r, 173-5, Zt8, 238, z6o1 3orr 329 fatigue > 19, 23t r94, t96, 273, z8t, 316,33o blocking in, 255-7, z6r industrial, z8z-5 mental , 247-6zt 293 explanatory models, z6o-z neuro-muscular, 24vT pain as factor in, 2U sensory changes in, 249-5r short-term memory, 2584., z6t slowing of performance in, z5t255, z6r specificity of, 244, 248, 283 static, 243, 244 fear, 269 feedback, 15, ro9, rrr, 116, r38, 3o2r 3r8, 33r delayed, ror, r ro time required for, r4o-5 'feel', r39r 3o3 filter, perceptual, 99-ro3, rr5 'final block', 2t5 flexibility, 289, 316, 33r foreperiod, 69, 79r 89, r2z games, II3, 298 Gestalt theory, 24, 164, 165 glare, 249 'goal gradient', 326 gradients in perception, 169, t7r grouping, r r 3-r 5, rr7 , r 35, t64, 176, r79, 2Or, 2O3t 224 'guidance' in training t 299 habituatiort, 247, 263, 27o, z8t heart rate, r35, 266, 269, z8o, 32o heat stress, z8z Index Hick's Law, 621 84, ro2, r3z 'higher' units of perfonnance, see larger units hyoscine hydrobromide, z8r hlryothesis formatiot, 22 identification, distinction from choice, 8Z++ images r 237 incentives, 245, 264, 269, z7r, 306-7, 3r2, 3r4, 325, 328 inertia in controls, r39 information theory, 13, 6t-82, r45, t6r, 175, 2r7r 263, 33r inhibitiott 79t 247, 265 'initial impulse' in movement, r4o inspection work, 288 intelligence, r84, r9rr 2331 283, 3r8, 327 interests, r 74, 324 interference in memory, r98-2oo, 423 letter sorting, tz8 levels, mental, 266 likelihood ratiot 3zt 3T loading, direct measurement, t29- r32 dual-task, 13z-6 effects of co-ordinationr r35 mental, n8-36 see also overloading and underloading lorry drivers, 284 machine minding, rz} machine tools, r8o man-machi:ne systems, r rr !2, 14, 329 mathematical models, 25 memory, effect of astive response, 2o,o long term, t97,2t6r 2281 47 of movement, 2co, 2oz 2o4-r4 intermittenry of response, 15, ro5, recoverJr of data t 2ot tz8, zt6, r34, 257 introspection, 4T introversion, see extraversion inuusions in recall, zt6 invariance of objects, t69, r7t, t75 invisible mending, 288 short term, 23, 93, r29r r33, t94, 287, 29rr 3r5, 33o basic facts, r98, 2o2 capacity of store, zt3-27 iob satisfaction, 3zB ioy-sticksr r39 keeping uack of variables, 233-5 knowledge of result$ 2TSt z8or z85, 3o2-7r 3r5, 323 effect of withdrawing, 3cr6-T incentive effect, 3o8, 326 qnality of, 3o5-6 timing of, 303-5 larger trnits of performance, r7-r8, 23, rT8, t924, 2r3r 257, 292, 3r6, 327Ar 33o lateral inhibitior\ 79 leadership, 285, 333-4 leaming, stages in, 287-3oz long term storage, 294-3oo retrieval, 3oc.z short term link, 2gr-4 undersgsrting task, zgg_9r 3OO-2 decay theory, 2oz-4 fatigue effects, 258-9., z6r interference, r98-zoo, zo4-r4 limited spsnr r98 locating store, 2zT-32 rate of presentation, 2o4 running,2or, zrtr 224 set size, effects of, 223-5 stress effects, 266 mental arithmetic, t3z micro-behaviotrral approach, z5 monitori.g, 15, 85, rrr, rr8, t27, r38, r8o, 29o monotoDYr r9r 247t 274,283 morale, 285, 333 motivation, 19, zTS4, 3o7t 323-4 in fatiguet 245 servo concepts, 325-9) vigilancer zTs4 motor mechanisms, 17 movement, correction for errors, r47 course against time, r4t-3 424 Ind,ex movement-contd. pilots, air line, 272 formulae, r45, 146, r47 memory of, zoor zoz minimrun, r47 relation to reaction time, r37 sensory control of, r38-4o tempo and context, r95 muscle tension, effect of, r4o, 262, power assisted controls, r39 duration and accuracy, r4tt Poisson type distribution, 38 population stereotypes, r 89 r45{o Post Office sorters, 289, 29r, z9S, effect of target, T43., r5rr r56 force and time, tM 300 264, 266, 27or 3o9 musicians, rr3, rr4 nenral, after-effects, zrt 9T distance, 80, ro3 noise, zc-r, 28, 55, r97, zto, zz6, z6t, 2651 3ro spread of effest, 80, ro3 nenrological models, 25, 77-82 nenrosis, experiment al, z7 z noise, 34, 49, 95, 99, 27o, z8o, 3rg neural, 2c-r, 28, 55, r9T, 2ro, 226, z6t, 2651 3ro visual, 2ot 3r, 54 novelty, effect of,264 order, retention of, 2t9r z2z norders' by central mechanisms, 15, rr4, 116, r43, r85, 29or 3o3 orientation, maintenan@ of, 237 overloading, tz8, t32r 24c-13, 32Tt 33o, 333 paced tasks, tz8, r35 effect of latitude, tz9 Parkinson's Law, r3o perception, analysis in, 93 as running hypothesis, to4 central factors in, 16r economy in, t6z-79 focusin E n, 79 mechanisms of, t7 quantising of, r2o selection in, 91-ro4.r 115-16, t6z size of set in, 95-8 social conventions, effects of, t74 personality t 2ot 3rT-23 perspective, t6g practice, r8, 74, 83, 85, 9rt Ir2, r24, I,26, r83, r85, rg4, 2Or, 2r3, 27rr 288, 2gg, 3I,2-16 mental, 295 spaced t 292-4 prediction, 18 pressure controls, r39 problem solvingt 22t z3S*7, 27rt 325 process plant, 3o4 programming of action, 48-9 proglessive part method t 29r quantised perception, r2o radar, 273 random-walk models t 5t, 72 Raven's Matrices test, 238 reaction time, t:ir 25r zto,257,274, z8or 3o3 conceptual models, 7o-82 different senses, 60 discrimination, 29, 47-59 errors, effects of, 65, 7t familiarity, effects of, 84 information theory, 6t-82 neurological models, 77-82 sequencing effects, 65 serial classification models, 7r4, 97 set size, effects of, 6v94 simultaneous scanning models, 76-7 Receiver-Operator Characteristic (ROC), 34, 2ro recoding, 179-89, r99, 2t7, 2t9, 2281 238, z861 32t recruitment, musctrl ar, 246 redundancy in information theory, t63, r75, t78 refractory period, 106, r2o regularity of figrrre, 165-7 rehearsal, 2oc-lz, 2o4, 2t2, 2tT, 232t 2931 294 Idcx relaxation,266 reliability, 3231 326 reminiscence effects, 2ro repetitive work, rrz responsibility t 3z2t 326 rest pauses t 275, zZz, 284 reticnlar forrnation, 263 retrograde amnesiat r97 rigrdity, 316, 3r7t 333 risk taking, zo routine, impairment of, 2SB running memory spanr zor, 2tt, 224 satiatio\ 247 scannin9r go tschemata', t73, 238, 286 selectiotr, 12 selective response, see c-reaction self-regulating systems, see servomechanisms sensory deprivation, 28o, 327 sensory-motor system diagram, t9 sequences of response, t4, 26, 65, II5 Sequential Probability Ratio Test, Sot 72 serial learning, errors in, 30 scfvo-Etechanismsr r3r t4, 25, ro5, r38, r43, r5o, 285, 32a, 3z3t 325+ 425 sinus arrythmia,266 skill, rt, tz definition of, 12, 18, 23r 316 mental c 2r-4 pioneering sttrdiesr r r skin conductance and resistance, z6z, 264, 266, 269, 3o9, 3zo sleep, z7o, z8o, 3rg slips of the tongue t 2! social behaviowt 32T34 conventions, effects on percep- tion, r74 facilitatiou, 332 norlns, 332-3 skills, 33o tasks, 3zB 'spare' capacity, r34 spatial transposition, 184-9 speech, speed of, tz7 steering wheels t r39t t44 stereoscopic viewing t r7r strategy of performance , 17, 22, 25, 73t 75r 84, rr3r r \g, rg5r 2o8, 2r4, 22r, 245, 2871 3r5, 322, 330 stress, 2c,, tgt, z6z-,73, z8z, 322 symbo[c relationships, see trars- lation processes, symbolic synmetry, t6S-Zr zz4 teaching machines, 29o temperature, effects of, zS4 temporal uncertainty, 60, 62, 677or 89, r2z-5, t49 set, 24 set size, 6oa4., 95-8, zz3-s shoe machinists, 29rr 3o5 srgnal detectiott, rgrzrt 3t-47, 48, rol, t23, I35, 2rO, 25O, 268, 27791 3o3, 3I8 thinking t 24t 4T-8 thresholds, sensory, zo, 2T-38, 267, simplicity, z4 traces, 79r 272., 3@ 274 Thurstone's letter-series corrlsignal-to-noise ratio, 2ot 66, 95, pletion problem t 239 25O, Z6t time iudgment, t34 simultaneous translation, r28 single-ctrannel hlryothesis, 105-36, 263 alternative theories, 12o-6 'gate' mechanisrDr tr4, rr9 grouping, rr3-r5r rtTt t3S modification of responser rt6-t9 serial reaction time, tofiz6 tracking 105-6, rr7-r8 tracking, r3-r9, 105-6, 116, rr7- rr8, 126, r33, 136, r38, tM, r8r, rgrr zrz, z6o, 299t 3o6, 3t2t 3r3 training, tz, t36.r rgrr 299t 3o4 discovery method t z9S progressive part method, 29r transfer effect, 287, 3tel2., 3r5 transfer ftrnaions, 14 htdcx 426 translation processes, 18, 24r 55, 83, 87, 90, ro9, r 16, r33, t43, 160, t79-89, 2oo, 216, 232, 286, 29or 294 symbolic, 68, r84, 186-9 tremor, I38 typewriting, r ro, r 13, rr4, 289, 298 underloading, 273, 327 vandalisrnr 3zs velocity controls, l9r, zS5 vigilance, r9-zr, 273-8r, 3t9r 33o theories of, z7 5-8t motivation, 275-6 signal detection, 277-9 viscous friction: r39 visual acuity, z4g visual illusions, r7o visual noise, 2ot 3r, 54 twarm up', z6o, z8z watch keepin* 19 !7'eber's Law, 27-3% 5r, 53, r39, r59 STechsler Adult Intelligence Scale, 233 work study, r r writing, reversed, r85 activation, 28o-r blockin1r zTT STurtzburg School, 237 expectancyr 2T6 Yerkes-Dodson Law, 27or 3ro, 32o METHUEN,S MANUALS OF MODERN PSYCHOLOGY Edited by C. A. Mace 1946-68 H. Jt'. Butcher 1968- Fundamentals of Skill